Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "The food maybe"
Μειονεκτήματα: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Μειονεκτήματα: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Μειονεκτήματα: "Flight was delayed 30 minutes"
Πλεονεκτήματα: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Good planes. Kosher food was awful. No entertainment."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Μειονεκτήματα: "Great food, smooth landing, very polite service"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "Timing and cleanliness"
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Μειονεκτήματα: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."
Πλεονεκτήματα: "Flight attendants were really nice and friendly"
Πλεονεκτήματα: "the crew and service"
Πλεονεκτήματα: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "They served a meal!"
Πλεονεκτήματα: "Because of Aegean's transfer director mistake, I missed my two connecting flights back to the US and representatives did nothing to help me. I ended up buying new flight tickets plus money for a night in athens hotel."
Μειονεκτήματα: "Aegean's representatives at Athens airport, especially the manager at the check in counter. Terrible customer service."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Μειονεκτήματα: "Not being able to bring coffee purchased 200 feet from the gate on board was irritating"
Πλεονεκτήματα: "Seats are ok but unable to recline"
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "Very very bad."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lower the aircondition temp, it was hot in the plane during flight"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Gate announcement was only a few minutes before cut off!!"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Not having a 3+ hours take off delay"
Μειονεκτήματα: "boarding process felt like herding"
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "The cheap fares"
Μειονεκτήματα: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Μειονεκτήματα: "The seats are cramped and you have to pay for snacks and water"
Μειονεκτήματα: "Delay on departure and no bus at arrival"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Πλεονεκτήματα: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Μειονεκτήματα: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Μειονεκτήματα: "It was hot and stuffy and dirty"
Μειονεκτήματα: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Πλεονεκτήματα: "Price of ticket"
Μειονεκτήματα: "Seats are terrible."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "Changing in luggage information was annoying"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Μειονεκτήματα: "Seats are terrible."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Πλεονεκτήματα: "So many crying children"
Μειονεκτήματα: "Very long queues at boating in Charleroi airport"
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Price and schedule. Going on time with no delays. Good value for money."
Μειονεκτήματα: "Very hard on baggage policy"
Μειονεκτήματα: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Μειονεκτήματα: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Πλεονεκτήματα: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Μειονεκτήματα: "The seats don’t lean back and do not have a lot of cushion."
Πλεονεκτήματα: "Wizzair suggestion to compensate us"
Μειονεκτήματα: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Μειονεκτήματα: "Lots of hidden charges."
Μειονεκτήματα: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Μειονεκτήματα: "I didn't eat No entertainment"
Μειονεκτήματα: "Basic flight. Rude crew and late flight"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Nothing much."
Πλεονεκτήματα: "only good for short flights....the price.."
Μειονεκτήματα: "not comfortable seats"
Πλεονεκτήματα: "All handled professionally."