Μειονεκτήματα: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Πλεονεκτήματα: "Wonderful on board service from the crew"
Πλεονεκτήματα: "Crew was amazing. Good food. Comfortable seats"
Μειονεκτήματα: "Music options along with the movies"
Πλεονεκτήματα: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Μειονεκτήματα: "Email updates before flight! Not a single email sent!!"
Μειονεκτήματα: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."
Πλεονεκτήματα: "The food was great and the crew was very friendly."
Πλεονεκτήματα: "On time. Check in was very easy."
Μειονεκτήματα: "They asked me to pay for my luggages. It is strange"
Πλεονεκτήματα: "The transfer after the flight was very helpful."
Μειονεκτήματα: "Entertainment was absent."
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Μειονεκτήματα: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."
Πλεονεκτήματα: "Food / movies"
Μειονεκτήματα: "Comfort/ staff"
Πλεονεκτήματα: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Μειονεκτήματα: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Πλεονεκτήματα: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Μειονεκτήματα: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Πλεονεκτήματα: "On Board Service"
Πλεονεκτήματα: "upgrade to business class"
Μειονεκτήματα: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "Flight crew were courteous and efficient."
Πλεονεκτήματα: "I liked the staff and the chocolate"
Μειονεκτήματα: "I didn't like the meal much and the lighting was too bright most of the time."
Μειονεκτήματα: "Bathroom not clean"
Πλεονεκτήματα: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Πλεονεκτήματα: "Friendly service, superfast check-in"
Μειονεκτήματα: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "insufficient AC during boarding endlessly screaming baby"
Μειονεκτήματα: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Μειονεκτήματα: "No Wi-Fi on board."
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Food wag good, plane comfortable"
Μειονεκτήματα: "Transfer at Zurich"
Πλεονεκτήματα: "My upgrade to first class. Service she good is good considering short flights"
Μειονεκτήματα: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Πλεονεκτήματα: "Friendly crew, decent meal, and above-average entertainment systems"
Μειονεκτήματα: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Πλεονεκτήματα: "Liked the crew, seats, snack. Definitely a pleasant experience."
Πλεονεκτήματα: "Very professional crew"
Μειονεκτήματα: "Not enough food"
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Πλεονεκτήματα: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Μειονεκτήματα: "No inflight entertainment."
Πλεονεκτήματα: "The crew was very attentive and accommodating."
Πλεονεκτήματα: "Great food and drink options."
Μειονεκτήματα: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Πλεονεκτήματα: "Onboard crew was great and communication was excellent."
Μειονεκτήματα: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
Πλεονεκτήματα: "Crew was really nice, comfortable seat, great experience"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Beautiful new jumbo jet"
Μειονεκτήματα: "Changed plane and seats so boarding was delayed"
Πλεονεκτήματα: "I liked the friendliness of the crew"
Μειονεκτήματα: "There was no inflight entertainment of any kind."
Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Πλεονεκτήματα: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Μειονεκτήματα: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."
Πλεονεκτήματα: "Vegetarian option of the food. Constant hydration"
Μειονεκτήματα: "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"
Πλεονεκτήματα: "Comfy seats in United Polaris"
Μειονεκτήματα: "Crew didn’t ask enough for additional drinks (neither alcoholic nor water)."
Πλεονεκτήματα: "Fantastic crew!"
Μειονεκτήματα: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."
Πλεονεκτήματα: "The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was really wonderful"
Μειονεκτήματα: "Seats were not comfortable and the food was terrible"
Πλεονεκτήματα: "Crew was very professional and efficient! Flight was fairly on time"
Μειονεκτήματα: "Selection of movies was not the best I've experienced"
Μειονεκτήματα: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."
Μειονεκτήματα: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."
Πλεονεκτήματα: "Crew was great and friendly"
Μειονεκτήματα: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"
Μειονεκτήματα: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"
Μειονεκτήματα: "Any entertainment"
Πλεονεκτήματα: "Food and boarding process"
Πλεονεκτήματα: "A regional flight. On time and clean."
Πλεονεκτήματα: "Standard German efficiency. Neither good nor bad."
Πλεονεκτήματα: "Our flight was delayed by over 45 minutes because of some technical issues with the plane but the crew serving us was ever smiling and very courteous. They were making jokes and never once did i see them frown at any demand made by any passenger. The food was very good despite being plane food too!"
Μειονεκτήματα: "Delayed flight!"
Πλεονεκτήματα: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."
Πλεονεκτήματα: "Got the exit row (great)!"
Μειονεκτήματα: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Breakfast & ease of boarding."
Μειονεκτήματα: "Can’t tell you anything- missed connection"
Πλεονεκτήματα: "the on time scheduled departure"
Μειονεκτήματα: "the long complicated walk to terminal"
Μειονεκτήματα: "Two hours to unload my luggage!"
Πλεονεκτήματα: "Flew back last weekend in February. Transfer between plane from Barcelona in Frankfort (LH hub) to flight to Boston extremely chaotic. Masses of passengers all attempting to transfer to US bound flights. Insufficient staff from both Lufthansa and German border control to process or even organize the masses of people flying that day. Mob scene at transfer points. Not up to LH usual standards. Quite surprising as their passenger volume data should have alerted them to impending problems. Our flight was delayed over an hour for takeoff so USA bound connecting passengers (whose luggage was already on the planes) could be processed."
Μειονεκτήματα: "Chaos and disorganization. Masses of connecting passengers unable to get to their flights anywhere near planned boarding time. Takeoffs delayed substantially."
Πλεονεκτήματα: "Everything was perfect ... pilots are so good and professional..!!)"
Πλεονεκτήματα: "Went smoothly and without delays"
Πλεονεκτήματα: "Flight itself was fine. Some turbulence but that could not be helped"
Μειονεκτήματα: "My 6am flight was cancelled while we were waiting in line. No one explained anything. Just went up to desk and I was put on a flight an hour later. But then my bag did not make it I was there in plenty of time to check in. Easy explanation would have helped"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "The customer service was horrendous...hated the entire experience"
Πλεονεκτήματα: "Great staff"
Μειονεκτήματα: "small seat despite being in business class"
Πλεονεκτήματα: "The crew are friendly and generous"
Πλεονεκτήματα: "The crew was attentive and everything went smoothly. I was able to change my seat."
Πλεονεκτήματα: "This was our first time flying with Lufthansa and it was our favorite airline so far!! The flight attendants are why our experience was so great, they are so kind and helpful"
Πλεονεκτήματα: "First time flying this airlines. The seats were comfortable and spacious. The entertainment options were excellent and the food service was regular and consistent."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Systems were down. And it was chaos getting the boarding passes. Nothing was communicated to us until over an hour waiting in line. My daughter was miserable waiting as everyone passed by us, bumping into her and not apologizing."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The service is good."
Μειονεκτήματα: "Noises obnoxious passengers drinking standing up in the isles for long periods. Hanging on other passenger's seats. Very rude and clearly didn't care. Flight attendent tried to get them to sit and hold it down but it had little effect. They were part of a larger group so they wanted the flight to be a social event."
Μειονεκτήματα: "Flight got canceled, everything was slow."
Πλεονεκτήματα: "ample food and no $ to check baggage."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "fast, efficient, on time. Friendly crew"
Μειονεκτήματα: "The airplane left Barcelona late and arrived in Frankfurt late. Lufthansa only allowed a 45 minute layover in Frankfurt to catch our connecting flight to Seattle. Because we arrived late - we only had 20 minutes to catch our connecting flight to Seattle. What made this an awful experience is that the flight from Barcelona landed at Gate A - our connecting flight was at Gate Z. This was as about as far away from each gate as you could get. This was over a mile to run in order to catch our connecting flight - I hurt my hamstring during the run. The Lufthansa "assisting agent" in the Frankfurt terminal was less than helpful and laughed when we told her where our connecting gate was. Not only did she laugh but she did not offer any assistance to get us to the gate on time. Prior to our trip - I called Lufthansa and voiced my concern that a 45 minute layover for an international flight was not a lot of time for us to make a connecting flight. The agent I spoke with said that legally - 45 minutes was a standard lay over for Lufthansa and she did not offer me any alternatives. This was not a pleasant experience with Lufthansa and I doubt we will fly with you again."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Very light and friendly crew"
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Μειονεκτήματα: "The plane was delayed but having a hot meal was A nice surprise."
Πλεονεκτήματα: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Μειονεκτήματα: "Getting reimbursed!"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Μειονεκτήματα: "Food, not in time."
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Μειονεκτήματα: "Air pressure in cabin was terrible"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Roomy seats and good food"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Πλεονεκτήματα: "Good planes. Kosher food was awful. No entertainment."
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "Its the worst airline"
Πλεονεκτήματα: "Excellent AEGEAN staff, polite and helpful."
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Μειονεκτήματα: "We're not on this flight"
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Μειονεκτήματα: "delay in disembarking as well as baggage collection"
Μειονεκτήματα: "Everything was bad delayed and unprofessional team."
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Μειονεκτήματα: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Μειονεκτήματα: "Snack and some complimentary wifi or entertainment"
Πλεονεκτήματα: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Delay of almost 24 hours."
Μειονεκτήματα: "Clean up the planes better"
Πλεονεκτήματα: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Μειονεκτήματα: "Service, staff and food."
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Πλεονεκτήματα: "Was on time! Not croweded!"
Πλεονεκτήματα: "I enjoy my flight"
Μειονεκτήματα: "Again no complains"
Πλεονεκτήματα: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Μειονεκτήματα: "There was no soap in the toilet..."
Πλεονεκτήματα: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Πλεονεκτήματα: "The flight and the crew was very nice, and the food was very good."
Μειονεκτήματα: "Some phone people were very nice, some were not."
Πλεονεκτήματα: "The blueberry juice was good!!"
Μειονεκτήματα: "Sitting by the bathrooms. There weren’t even pretzels."
Μειονεκτήματα: "I hurt my knee. The legroom is too small."
Μειονεκτήματα: "No food only blueberry juice and water"
Πλεονεκτήματα: "The airplane is great. So much leg space!"
Μειονεκτήματα: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Πλεονεκτήματα: "Everything was well organized and on time. Good meals! Price was fabulous!"
Μειονεκτήματα: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."
Πλεονεκτήματα: "Staff were helpful and nice."
Μειονεκτήματα: "No snack serve and no entertainment."
Πλεονεκτήματα: "Was great on the way to Helsinki and extremely poor on the return trip."
Μειονεκτήματα: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
Μειονεκτήματα: "Lack of snacks"
Μειονεκτήματα: "Nice flight, nice crew"
Μειονεκτήματα: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."
Πλεονεκτήματα: "Everyone was polite and helpful and did everything to make flight comfortable"
Μειονεκτήματα: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Πλεονεκτήματα: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Μειονεκτήματα: "Crew great!"
Μειονεκτήματα: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."
Πλεονεκτήματα: "Service was exquisite"
Μειονεκτήματα: "No wifi"
Πλεονεκτήματα: "Yes, in general I like American Airlines so I was happy with flight in general"
Μειονεκτήματα: "the flight was 2 hours delayed."
Μειονεκτήματα: "Plane too small. Avoiding Airbus jets from now on!"
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "They left my baggage behind!!"
Πλεονεκτήματα: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Μειονεκτήματα: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Μειονεκτήματα: "My luggage was lost"
Μειονεκτήματα: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."
Πλεονεκτήματα: "Great service, great food, and comfortable seats."
Μειονεκτήματα: "There is no wi-fi There is no possibility to charge your mobile"
Πλεονεκτήματα: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"
Πλεονεκτήματα: "crew, food"
Μειονεκτήματα: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Πλεονεκτήματα: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Μειονεκτήματα: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Πλεονεκτήματα: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Πλεονεκτήματα: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Μειονεκτήματα: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."
Πλεονεκτήματα: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Πλεονεκτήματα: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Μειονεκτήματα: "I have no complaints at all...."
Μειονεκτήματα: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Πλεονεκτήματα: "Loved the flight attendance!! They were friendly, witty and flexible."
Μειονεκτήματα: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Πλεονεκτήματα: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Μειονεκτήματα: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Πλεονεκτήματα: "We finally landed safely."
Μειονεκτήματα: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."
Πλεονεκτήματα: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Μειονεκτήματα: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible."
Μειονεκτήματα: "Everything should've been planned better."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Right price."
Μειονεκτήματα: "Crowded and not organized."
Πλεονεκτήματα: "Short comfortable flight, no free drinks or snacks"
Μειονεκτήματα: "One piece of our luggage didn't make it. It's been 3 days, still no luggage!"
Μειονεκτήματα: "long delays"
Μειονεκτήματα: "Unexpected baggage charges despite only taking carryons"
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airport, Crew, Bag Drop"
Μειονεκτήματα: "Handeling of boarding passengers"
Πλεονεκτήματα: "Crew was great however this review came too late as the company is inbankruptcy"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "The seats are small, but comfortable enough!"
Μειονεκτήματα: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Πλεονεκτήματα: "Roomy seats"
Μειονεκτήματα: "Not delay for 2 hours!!!!!"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "One of the toilets was out of order"
Πλεονεκτήματα: "I was very impressed first time user and will use again"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Friendly crew, arrived 40 minutes early."
Μειονεκτήματα: "Seat wouldn’t recline."
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Πλεονεκτήματα: "Fast easy hoarding. Friendly staff"
Πλεονεκτήματα: "On time, great price."
Μειονεκτήματα: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Πλεονεκτήματα: "Crew was friendly and courtious"
Μειονεκτήματα: "Long lines waiting to board. No pkace to sit, no bathrooms, nothing. On-board weird 40 min tarmac delay. No offer of water or anything not glued to a price tag. Come on - people need a drink of water after hours sitting on a plane and standing in lines. Unbelievable!"
Μειονεκτήματα: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Πλεονεκτήματα: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Πλεονεκτήματα: "Slight attendant were nice"
Μειονεκτήματα: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."
Μειονεκτήματα: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Staff were friendly"
Μειονεκτήματα: "Big delay in departures"
Πλεονεκτήματα: "It was a smooth experience."
Μειονεκτήματα: "No USB charging port."
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "Price. Professional approach."
Μειονεκτήματα: "Bags not included into price. Needs better clarification."
Πλεονεκτήματα: "Everything was perfect."
Μειονεκτήματα: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Μειονεκτήματα: "Horrible customer service."
Μειονεκτήματα: "I was charged $50 for my luggage. I had one check in luggage and the price seemed very excessive. The attendant did not want to work with me in terms of lowering the price"
Μειονεκτήματα: "Every thing"
Πλεονεκτήματα: "Always fly wel on easyjet!"
Πλεονεκτήματα: "Clean plane,easy boarding,"
Μειονεκτήματα: "No food, no drink, no entertainment"
Πλεονεκτήματα: "Flight easy! Staff friendly! Charge is too high for large bag!"
Πλεονεκτήματα: "inflight crew were friendly."
Μειονεκτήματα: "desk personnel were unhelpful. asked me to present my boarding pass when they should be the ones printing it out for me. when checking bags, the cost of checking my bags was almost double what i paid for the actual ticket and i had to drag my bags across the lobby to a totally separate desk, pay for the items, then wait in line again to check them. stupid airline."
Πλεονεκτήματα: "On time. Luggage fast."
Μειονεκτήματα: "Sudden discovery we had to pay an exorbitant fee to Check our bags and had to go to a different counter across the airport where it took nearly forty minutes and there were only five people ahead of us. Long wait in bus before being let out to get onto plane."
Πλεονεκτήματα: "We got to Milan eventually"
Μειονεκτήματα: "We bought four tickets online and when we got to the airport they told us we only had two tickets and the other two passengers were on stand-by. This was completely unacceptable because we needed to be in Milan by 1pm for an international flight leaving st 3:40pm to New York so we could get home. The manager who came to help was worthless and said it wasn't his problem if we missed our flight from Milan to New York. The customer service agent at the desk was so much more helpful and ensured that we received four tickets. Apart from the near panic of not getting our flight it was also delayed 1 hour 15 minutes so we were worried about being late for our flight in Milan"
Πλεονεκτήματα: "Plane was clean, flight crew was professional! Gate agent needs more training."
Μειονεκτήματα: "Couldn't bring more than 1 carryon. I've never experienced this on a plane. My purse counted as my carryon so I had to check a bag. Also, the seats didn't recline."
Πλεονεκτήματα: "Flight was on time. Normal experience."
Μειονεκτήματα: "The flight was overbooked and I was pre bumped. I had an important connection in Milan so it was stressful waiting to see if I'd get on the flight. No one knew what to do if I didn't get on."