Duhet te presesh gjate ketu dhe te kesh durim.
Μειονεκτήματα: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
Πλεονεκτήματα: "The flight was on time and the crew was professional. The food and entertainment was good."
Μειονεκτήματα: "It is too cramped in the toilets and seating area."
Μειονεκτήματα: "The are not nice at all"
Πλεονεκτήματα: "Food, new plane"
Μειονεκτήματα: "Poor boarding process"
Πλεονεκτήματα: "Attractive business class fares. Among the best business class."
Μειονεκτήματα: "Don't underestimate the additional hours. The stopover in Istanbul is definitely a negative (crowded, unpractical airport). Next time I will probably stick to European airlines, if the fare difference is reasonable."
Πλεονεκτήματα: "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Μειονεκτήματα: "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "Like flying first class"
Μειονεκτήματα: "customer service needs upgrading"
Πλεονεκτήματα: "Courteous service, onetime arrival,"
Μειονεκτήματα: "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"
Πλεονεκτήματα: "One of the ticket agents, Diego McNuss, was especially kind and helpful when we checked in. He is a credit to the company. Also, so many special touches on the flight, like the warm wipe and the bag with the socks, etc. Also very kind flight attendants."
Μειονεκτήματα: "The flight was canceled!"
Πλεονεκτήματα: "I liked the new airplane and the comfortable seats."
Μειονεκτήματα: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Πλεονεκτήματα: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Μειονεκτήματα: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."
Μειονεκτήματα: "Delaying without notice and luggage lost"
Πλεονεκτήματα: "The landing takeoff was very smooth."
Μειονεκτήματα: "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
Πλεονεκτήματα: "Entertainment , food, personal,"
Μειονεκτήματα: "Service was so bad from Istanbul to Kabul"
Μειονεκτήματα: "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Πλεονεκτήματα: "N O T H I N G"
Πλεονεκτήματα: "Everything is Fantastic"
Μειονεκτήματα: "All was fine."
Πλεονεκτήματα: "Food and comfort was great."
Μειονεκτήματα: "Israel requires them to close bathrooms forvlast 30 minutes but there was no warning. So when tried to go 30 before landing had to wait until we landed."
Πλεονεκτήματα: "I liked the pouches of goodies that were there - the slippers, toothbrush, and etc."
Πλεονεκτήματα: "Great entertainment, headphones, booze and food"
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Πλεονεκτήματα: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Μειονεκτήματα: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"
Πλεονεκτήματα: "Crew was generally clean and professional but not necessarily super alert."
Μειονεκτήματα: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."
Πλεονεκτήματα: "Good food and service"
Μειονεκτήματα: "Boarding very disorganized. Messy."
Πλεονεκτήματα: "The crew was friendly and efficient"
Μειονεκτήματα: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."
Πλεονεκτήματα: "Excellent price, customer service & we enjoyed it. Thank you."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I loved the free tour of Istanbul that Turkish Airlines offers for thsoe who have long layovers there. The flight attendants were constantly walking through the aisles to hand out food, beverages, and other amenities. Very good movie selection. Turkish Airlines is my new favorite airline!"
Πλεονεκτήματα: "I like the good service and the food"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "excellent food, service"
Πλεονεκτήματα: "See above. The food was excellent"
Μειονεκτήματα: "Our seats did not recline"
Πλεονεκτήματα: "Nice staff, food was good, comfortable seats"
Πλεονεκτήματα: "Food, service,timing"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "2 hour departure delay."
Πλεονεκτήματα: "Service was good, customer helping line was not that good"
Μειονεκτήματα: "The worst part is food, they need to serve some good food for such long flight, Specially Istanbul to Islamabad and Islamabad to Istanbul, was the worst service and worst food , I will be think a lot to travel next time with turkish airline, due some bad service and food"
Μειονεκτήματα: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Μειονεκτήματα: "Need more vegetarian options"
Πλεονεκτήματα: "Clean, fast, & efficient"
Πλεονεκτήματα: "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."
Πλεονεκτήματα: "Entertainment system, food"
Μειονεκτήματα: "Announcements illegible"
Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Μειονεκτήματα: "Seat spacing"
Πλεονεκτήματα: "Good amount of leg space"
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Μειονεκτήματα: "Was very satisfied with everything."
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Food was good. Plane was good."
Μειονεκτήματα: "Night flight should turn off light. Staff was not skillful and professional."
Πλεονεκτήματα: "Amazing"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crews are very polite."
Μειονεκτήματα: "The crew dropped the bottle to the head of my son."
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "nothing I can think of"
Μειονεκτήματα: "Food was ok. Flight was delayed."
Πλεονεκτήματα: "new plane, half empty, good and friendly service"
Πλεονεκτήματα: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Μειονεκτήματα: "This was a great flying experience."
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "They cancel the flight without letting me know!"
Πλεονεκτήματα: "Flight was good and everything worked out perfectly."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Somewhat expensive for Vienna - Brussels one way route."
Πλεονεκτήματα: "Everything. Keep up the good work."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Πλεονεκτήματα: "Good place for the legs"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Πλεονεκτήματα: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."
Μειονεκτήματα: "My flight was cancelled! ended up flying to Athens the next day"
Πλεονεκτήματα: "Great staff, friendly and helpful."
Πλεονεκτήματα: "very short layover and my check luggage made it all the way home with no problems"
Μειονεκτήματα: "Not enough snacks and no entertainment. Only an hour flight..."
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Πλεονεκτήματα: "food was fine"
Μειονεκτήματα: "to small seats"
Πλεονεκτήματα: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Πλεονεκτήματα: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."
Πλεονεκτήματα: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Πλεονεκτήματα: "Nothing special - nice crew"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "Salzburg airport connection first leg flight"
Μειονεκτήματα: "We were stuck on the ground at London for what seems like ages."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Seats not comfortable for long haul, better care"
Πλεονεκτήματα: "I loved the abundance of movies you can choose from."
Μειονεκτήματα: "I don't know."
Πλεονεκτήματα: "A very quick flight, but the crew was quite friendly!"
Μειονεκτήματα: "I would have liked for there to have been a gluten-free snack available."
Πλεονεκτήματα: "Great service."
Μειονεκτήματα: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."
Πλεονεκτήματα: "It didn't crash."
Μειονεκτήματα: "Food no screaming babies . Comfy seats and armrests,"
Πλεονεκτήματα: "Crew was professional, kind and capable. Everyone went smoothly and on time. The downstairs bathrooms were great: roomy, clean and FIVE of them so no waiting!"
Μειονεκτήματα: "The food was just okay. A better choice of wine and more selection of spirits would be nice."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "Crew was OK, seat was comfortable"
Μειονεκτήματα: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"
Μειονεκτήματα: "All great"
Πλεονεκτήματα: "The crew was intuitive and caring. Very nice and polite"
Μειονεκτήματα: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
Πλεονεκτήματα: "The food out of everything"
Μειονεκτήματα: "Customer service , the air craft , the blankets"
Μειονεκτήματα: "Delayed in plane almost an hour after landing before being allowed to deplane"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "It was great experience with them"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Air was stuffy."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Very Negative Experience and I will never use, and strongly discourage others from using Kayak or Lufthansa or Flyus.com unless you correct the problem!"
Μειονεκτήματα: "The old airplane, small seats."
Πλεονεκτήματα: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."
Πλεονεκτήματα: "Boarding was a mess- started late which made our departure late. Also though I had booked the ticket with united as a MileagePlus member, I didn’t get priority boarding, not could we pay to upgrade our seats at the gate desk. Overall disappointing experience as a member of one of their affiliate membership programs."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Excellent service by amazing crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "I was charged for my bags which it said on line bags were free . Seats didn't recline . We were charged for refreshments. This airline had nothing that I should write about ."
Μειονεκτήματα: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."
Μειονεκτήματα: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"
Πλεονεκτήματα: "Comfortable, timely and pleasant overall."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Very efficient, clean and comfortable."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Everything went as smoothly as possible. Would definitely recommend."
Πλεονεκτήματα: "Traveling in early February, the plane was relatively empty. Crew was very nice."
Μειονεκτήματα: "No entertainment on flight! Smallish plane."
Πλεονεκτήματα: "excellent service"
Μειονεκτήματα: "very long wait for baggage"
Πλεονεκτήματα: "The food, the crew, the cleanness and the entertainment"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Flight was late causing us to miss our connection to Las Vegas, NOT HAPPY"
Μειονεκτήματα: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."
Πλεονεκτήματα: "An extremely professional, attentive staff and flight crew"
Πλεονεκτήματα: "Extra luggage at not extra charge. Good food... Love the crew"
Μειονεκτήματα: "Messy boarding"
Πλεονεκτήματα: "Boarding was quick, staff was kind and helpful."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Thank you for the smooth flight"
Πλεονεκτήματα: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."
Πλεονεκτήματα: "- crew was nice - overall flight was smooth"
Μειονεκτήματα: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
Μειονεκτήματα: "The only suggestion I would have is that the entertainment options could be a bit more updated. The movie selection was not as good as I have experienced it on other flights (--- other airlines have a better 'new release' selection)."
Πλεονεκτήματα: "Overall, great flight. Great service, food was excellent, flight attendants were very competent and very polite."
Μειονεκτήματα: "Liked everything."
Απαιτεί επιπλέον χρήματα για οποιαδήποτε θέση κατά την διάρκεια του check in 48 ώρες πριν την επιβίβαση. Αυτό δεν μου άρεσε!
Πλεονεκτήματα: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Μειονεκτήματα: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Πλεονεκτήματα: "Comfortable, on time, smooth boarding"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Manners"
Πλεονεκτήματα: "Nothing, pretty much"
Μειονεκτήματα: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Πλεονεκτήματα: "Food was fantastic. Crew was attentive and polite."
Πλεονεκτήματα: "Crew was good, short flight on an older aircraft, everything was fine"
Μειονεκτήματα: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Μειονεκτήματα: "My bag making it to my destination not broken."
Μειονεκτήματα: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "The crew is fantastic team,Dana is the best!Thank you"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crew is fantastik,Dana is the best"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "they charged me for baggage when it was supposed to be included"
Πλεονεκτήματα: "Comfy and clean"
Μειονεκτήματα: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Πλεονεκτήματα: "On time flights both directions"
Μειονεκτήματα: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Πλεονεκτήματα: "Quick and no fuss"
Μειονεκτήματα: "No food and entertainment didn't work"
Πλεονεκτήματα: "Timeliness, cleanliness and comfort."
Μειονεκτήματα: "Inflight duty free closed too early."
Μειονεκτήματα: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Πλεονεκτήματα: "No complaints"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "I like it was fun"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Nothing. Rude staff. Horrible food and service."
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "No entertainment No food for vegetarians"
Πλεονεκτήματα: "A short connection"
Μειονεκτήματα: "Not possible for online check-in"
Πλεονεκτήματα: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Μειονεκτήματα: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Πλεονεκτήματα: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Time it took to board and leave"
Πλεονεκτήματα: "Gave us food when they weren't required."
Μειονεκτήματα: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Μειονεκτήματα: "My luggage was lost."
Μειονεκτήματα: "It was very cold in airplane. Bad food. No covers. No tv"
Μειονεκτήματα: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Πλεονεκτήματα: "The staff was great"
Μειονεκτήματα: "The movies are outdated"
Πλεονεκτήματα: "The food was good as always, the crew is nice."
Μειονεκτήματα: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Very responsive and real meal for short flight!"
Πλεονεκτήματα: "."
Μειονεκτήματα: "."
Μειονεκτήματα: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."
Πλεονεκτήματα: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Μειονεκτήματα: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Long Layovers"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Layovers"
Πλεονεκτήματα: "Good food, skillful pilot"
Πλεονεκτήματα: "traveler's assistance check in on time smooth flying. nice snacks"
Μειονεκτήματα: "online check in is not available if starting out of Stuttgart !!!?"
Πλεονεκτήματα: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Μειονεκτήματα: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Πλεονεκτήματα: "Baggage allowance"
Μειονεκτήματα: "Too few movie choices."
Πλεονεκτήματα: "Luggage allowance"
Μειονεκτήματα: "Too few movie selections"
Pollykozimia.. Kai to aerodromio tou Düsseldorf den exei arketo prosopiko gia eksiperitisiei.
In Flughafen Düsseldorf muss man mindestens drei Stunden früher da sein...
Fliegen von Tirana nach Düsseldorf ist so einfach, nur ein bisschen Geduld im Bundes Polizei pas zu kontrollieren. Ungefähr 4 min in Tirana und 6 bis 7 Minuten in Düsseldorf.
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Punctual"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "Awful!!!!"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."