Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "They were helpful"
Μειονεκτήματα: "The entertainment services on the plane"
Πλεονεκτήματα: "Great food options, very tasty. Crew was attentive, polite and professional."
Μειονεκτήματα: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "I got upgraded to business class, only the fourth time in 60 years flying!"
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "2 hours delay for no good reason."
Πλεονεκτήματα: "I liked the new airplane and the comfortable seats."
Μειονεκτήματα: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Πλεονεκτήματα: "I was upgraded. Food was great"
Μειονεκτήματα: "Flight was late"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Μειονεκτήματα: "Screaming babies"
Πλεονεκτήματα: "Entertainment , food, personal,"
Πλεονεκτήματα: "Service, food, staff—all excellent!"
Μειονεκτήματα: "The cabins on both flights were too warm."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Great plane--huge and new!"
Μειονεκτήματα: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"
Πλεονεκτήματα: "Service and people."
Μειονεκτήματα: "Long lines...far away gates...and double security check with pat down...besides having electronic items taken away and a separate line to pick that up and separate line to pick up our baggage in Miami"
Πλεονεκτήματα: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Μειονεκτήματα: "My luggage was ruined due to poor handling."
Μειονεκτήματα: "Food was dried out and tasteless"
Μειονεκτήματα: "Signage at IST for transit should be better to explain security and passport requirements"
Μειονεκτήματα: "The seats were hard and lacked legroom"
Πλεονεκτήματα: "Smooth flight and shorter than planned. Good service overall."
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "The service and food"
Μειονεκτήματα: "Seats are to cramped."
Πλεονεκτήματα: "There was a delay in take off over 54 minutes. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. It was very hard for my wife to run with me all the way to the next gate (she is diabetic)."
Πλεονεκτήματα: "This was my first flight with Turskis Airlines and my best experience with flying to Europe. The food was excellent; we had two hot delicious meals (best airplane food I ever had). The crew was the best - professional yet friendly. TA airfares are cheaper than other airlines so I could spend one day in Istanbul. That alone is worth it!"
Πλεονεκτήματα: "Delicious meals, friendly crew, good selection of entertainment."
Πλεονεκτήματα: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"
Πλεονεκτήματα: "The crew was excellent. Wonderful entertainment. Very clean aircraft. Good food and loved the goodie bag. Would have rated it a 10 all around but the seating arrangement is not good"
Μειονεκτήματα: "Very uncomfortable seat arrangement, no leg room."
Μειονεκτήματα: "they lost my luggage by my first stop"
Μειονεκτήματα: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Comfortable seats, a lot of legroom."
Μειονεκτήματα: "Suttle to the air plane."
Πλεονεκτήματα: "Nice staff, food was good, comfortable seats"
Πλεονεκτήματα: "The crew was incredible and helped to cater to all our needs. The full meals were delicious. The comfort/ entertainment on our international 11 hr flight was very good. Personalized tv with loads of options, USB outlet for phone charging, headsets, pillows and blankets all included."
Μειονεκτήματα: "We had to wait over an hour for our bag after landing. This may have been due to the rainy weather/ large plane."
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Πλεονεκτήματα: "Crew was very attentive and respectful"
Μειονεκτήματα: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Newer plane"
Μειονεκτήματα: "Horrible boarding process. Unorganized- mayhem!!"
Πλεονεκτήματα: "A great example of excellent service. The entertainment system really couldn't be beat."
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Μειονεκτήματα: "Boarding was a bit disorganized in Guayaquil, and once we landed we sat on the tarmac of JFK for an hour before unloading outside and being bussed to another terminal."
Πλεονεκτήματα: "Easy check in, and kindly personnal"
Μειονεκτήματα: "Maybe consider some upgrades when its possible"
Πλεονεκτήματα: "Crew was great. Seat was great."
Μειονεκτήματα: "Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food."
Μειονεκτήματα: "The crew were more concerned with having their lunch than taking care of customers"
Μειονεκτήματα: "Low cost, no frills, but on time. It's what we want and they delivered that today."
Πλεονεκτήματα: "On my way back I asked for water as the cabin was hot .. and I was told to go back to my seat and buckle up."
Μειονεκτήματα: "That they would have turned down the temperature and immediately provided water."
Πλεονεκτήματα: "Comfortable, quiet Boeing 787-9 plane. Good food. Timely."
Μειονεκτήματα: "I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs"
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "the crew was realy great and everything was very good."
Πλεονεκτήματα: "Comfortable seats. Great crew"
Μειονεκτήματα: "Food could be a little better and bathrooms bigger"
Πλεονεκτήματα: "On time, good crew"
Μειονεκτήματα: "Plane was older than most"
Πλεονεκτήματα: "Quick check in online"
Μειονεκτήματα: "Plane was 2 hours late taking off and we missed our connecting flight."
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "Friendly and efficient crew. On time."
Μειονεκτήματα: "Boarding and in-flight food."
Πλεονεκτήματα: "It went with no trouble"
Μειονεκτήματα: "The inflight service wasn't great"
Πλεονεκτήματα: "The leg place and reclining chair"
Πλεονεκτήματα: "The fly time"
Μειονεκτήματα: "The check in process, too slow ,we waist almost 2hrs in the process"
Πλεονεκτήματα: "all except the food"
Μειονεκτήματα: "the food"
Πλεονεκτήματα: "short flight, on time"
Μειονεκτήματα: "Boarding was too long, longer than flight"
Μειονεκτήματα: "seat, food, entertainment system and options"
Μειονεκτήματα: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Πλεονεκτήματα: "The food and in-fight entertainment"
Μειονεκτήματα: "Comfortable seats"
Πλεονεκτήματα: "Comfortable and friendly crew"
Μειονεκτήματα: "Lower price."
Πλεονεκτήματα: "The snack was ok."
Μειονεκτήματα: "The flight was delayed for over one hour and a half and nobody could tell us why"
Μειονεκτήματα: "Awful service. Terrible food. The seats are so uncomfortable and the service rude."
Πλεονεκτήματα: "Getting off the plane"
Μειονεκτήματα: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."
Πλεονεκτήματα: "We made the flight in great time after our connecting flight was delayed."
Μειονεκτήματα: "Our bags didn’t make our flight. We are very disappointed."
Μειονεκτήματα: "Child behind my seat was loud kicked my seat and parents did nothing."
Πλεονεκτήματα: "crew and service excellent.."
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."
Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "Average airline with poor customer service. The transit was too short and lost my luggage. Customer service was very poor and recovering my bags was an epic and expensive endeviour!!"
Μειονεκτήματα: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"
Πλεονεκτήματα: "The planes were modern and up to date. Good food and friendly service"
Μειονεκτήματα: "I loved it all!"
Πλεονεκτήματα: "Fairly cheap"
Μειονεκτήματα: "No food or drink. Ridiculously small baggage allowed on plane"
Πλεονεκτήματα: "Great short flight and they got us to Santiago early since everyone was at the gate"
Μειονεκτήματα: "They changed my seat without notice nor great explanation."
Πλεονεκτήματα: "Comfortable seats and plenty of space. Very nice flight attendants. Decent food that we didn't have to pay extra for and free movies, tv or games."
Πλεονεκτήματα: "Landing was perfect!"
Πλεονεκτήματα: "The entertainment was awesome."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Entertainment didn't work"
Πλεονεκτήματα: "Service was very good and professional"
Μειονεκτήματα: "Flight was packed but thats expected"
Μειονεκτήματα: "Flight attendants not wiling to help!"
Πλεονεκτήματα: "Courteous flight attendants"
Μειονεκτήματα: "Since the flights were booked on Kayak, we were not allowed to select our seats ahead of time. And even though there were two people on the ticket, we ended up in the last row of the plane not seated together."
Μειονεκτήματα: "The flight from Lisa was cancelled and the 18 hour wait in Lina was horrible!!! All day at the airport!"
Πλεονεκτήματα: "The big windows of the plane and the black tinted glasses are great, the service was great and the food very tasty. The seats are a bit narrower than the other planes but they are comfortable"
Μειονεκτήματα: "The seats are a bit narrow"
Πλεονεκτήματα: "Comfortable seats on plane, good food. Good selection of in flight movies and television shows."
Μειονεκτήματα: "The boarding process could have been a bit more organized, but it is a small airport and the general line moved quickly."
Μειονεκτήματα: "Friendly staff. Took great care of my grandma"
Πλεονεκτήματα: "Fabulous staff"
Μειονεκτήματα: "Long boarding times waiting too much"
Πλεονεκτήματα: "I was going to SpIn for several weeks what could be wrong"
Πλεονεκτήματα: "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Μειονεκτήματα: "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."
Πλεονεκτήματα: "The crew was awesome"
Πλεονεκτήματα: "The plane was new and very comfortable"
Μειονεκτήματα: "Free snack"
Πλεονεκτήματα: "The plane was delayed 1hr and 30 minutes and I have to run to catch the connecting flight. I had to ask people to let me pass them at the police control in foreign country"
Μειονεκτήματα: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."
Μειονεκτήματα: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."
Μειονεκτήματα: "the flight was 40 minutes late and then it took more than an hour to get to the gate and get our luggage. I lost a flight that I was connecting. I was told that I had ample time (2 and a half hours) Did not receive any help to connect on time."
Πλεονεκτήματα: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Μειονεκτήματα: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"
Πλεονεκτήματα: "The staff was very friendly"
Μειονεκτήματα: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"
Μειονεκτήματα: "Madrid Airport is a nightmare! Long walks, confusing, crowded, etc."
Πλεονεκτήματα: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Μειονεκτήματα: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Μειονεκτήματα: "A low cost company trying to compete with bigger company and prices too high for what you got."
Μειονεκτήματα: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."
Πλεονεκτήματα: "Low Fare"
Μειονεκτήματα: "No IFE in Coach"
Πλεονεκτήματα: "Price paid"
Μειονεκτήματα: "Food and drink options were mediocre. Also limited entertainment options..."
Πλεονεκτήματα: "Great service and good food"
Πλεονεκτήματα: "Crew was great, however boarding could be improved. Too many checks and waiting to board."
Μειονεκτήματα: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."
Πλεονεκτήματα: "Our flight was on time, our crew was kind and helpful, seats were very confortable, on air entertainment was great. It simply get like a great airline and not a budget one. The plane felt new"
Μειονεκτήματα: "I liked everything."
Πλεονεκτήματα: "In-flight entertainment selection was good, hot meal was good, staff was knowledgeable and courteous."
Μειονεκτήματα: "In-flight wifi pricing per MB transmitted should be reduced based on the value the service provides (slow data rates)."
Μειονεκτήματα: "The food was terrible."
Μειονεκτήματα: "Look tasted old and greasy"
Μειονεκτήματα: "Bad services, and the staff too"
Μειονεκτήματα: "No complimentary snacks"
Μειονεκτήματα: "The ads! No food. Nice new plane though!"
Πλεονεκτήματα: "The flight was on time and it is the only direct option to get from Europe to Bolivia. I had to rebook my dates and the attention of Air Europe for this was Excellent!"
Μειονεκτήματα: "Gave conflicting answers and slow status updates when the flight was rescheduled the next day, handled communication of rescheduled connections very poorly. No one, either at the gate or back in Spain, seemed to know what was going on. Will never fly with Air Europa again."
Πλεονεκτήματα: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Μειονεκτήματα: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."
Πλεονεκτήματα: "My baggage didnt arrive"
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Flight was late. Boarding attendant was lacking communication skills. Crew was fine, but I asked for a sleeping mask and although the flight attendant said he'd see to help me, he never returned. Not even to say, he didn't couldn't help me. Food (I only ate breakfast) was less than appealing. Movies were all old. Seat was so slim, every time we touched our tv or pocket, the passenger in the front seat was upset."
Πλεονεκτήματα: "Timeliness cleanness food movies"
Μειονεκτήματα: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"
Πλεονεκτήματα: "The food was good, and my luggage arrived safe."
Μειονεκτήματα: "It wasnt so comfortable and there was not TV or even radio, or entertainment for an 8hour flight. Also when trying to sleep, crew continues to pass by and turn on airplane lights."
Πλεονεκτήματα: "The flight was great, had seen some negative reviews. But for me nothing negative to say about air Europa, wonderful seat, great flight crew, everything was on time. Just and overall great experience."
Μειονεκτήματα: "The flight was delayed more than 2hours. Our flight was supposed to depart at 01:15am and until 2am pilots didn't show up. The flight finally took off around 3am....such a bad experience in the mid night"
Πλεονεκτήματα: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Μειονεκτήματα: "There was one hour delay because the Madrid airport was foggy and they never told the passengers what was going on. When the airplane was almost landing at the Madrid airport with the normal low speed, then suddenly accelerated and start going up to flying around Madrid, then they put music and they never told the passengers what happened or what was going on again."
Πλεονεκτήματα: "Everything was just perfect. I will flight with them again."
Μειονεκτήματα: "Space between seats very uncomfortable. Planes very old."
Πλεονεκτήματα: "Flight attendants were pleasant and helpful"
Μειονεκτήματα: "Disorganized boarding, basically no onboard bberqges/catering, very delayed baggage delivery - no skypriority benefits with baggage delivery"
Πλεονεκτήματα: "Crew service, fast boarding"
Μειονεκτήματα: "Regular headset didnt work to see the tv,"
Πλεονεκτήματα: "Plane was comfortable and brand new . Crew was very helpful"
Μειονεκτήματα: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"
Πλεονεκτήματα: "Seats were cushy. Food quality was ok."
Μειονεκτήματα: "Seats too close together. No power jacks. No entertainment."
Μειονεκτήματα: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"
Πλεονεκτήματα: "I arrived."
Μειονεκτήματα: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."
Μειονεκτήματα: "Paying for my seat I didn't fet"
Πλεονεκτήματα: "Convenience - nonstop to/from Madrid"
Μειονεκτήματα: "Food, entertainment (lack of), comfort"
Πλεονεκτήματα: "Plane made it across the ocean."
Μειονεκτήματα: "Crowd like cattle at boarding. Seats poorly designed so you can't eat without spilling down your shirt. (Coach, natch.) My (and many) entertainment stations didn't work at all. Pilot didn't say a word the whole time altho lots of turbulence. English announcements fast and incomprehensible. Food really pretty wretched. All this in comparison to other transatlantic carriers at this point is frankly poor. (I do this 4 or 5 times a year. for years.)"
Πλεονεκτήματα: "The crew was great!!"
Μειονεκτήματα: "After six hours of lay over in Frankfurt Lufthansa still managed to lose my luggage. Spending three hours at the Lost and Found office wasn't my idea of relaxing after thirty hours of traveling"
Πλεονεκτήματα: "It wasn’t amazing. It did its job"
Μειονεκτήματα: "Too many ch of a charter flight focused on tourist going home from a week on the beach"
Μειονεκτήματα: "Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre"
Μειονεκτήματα: "Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues."
Μειονεκτήματα: "No vegetarian option for second meal. No wifi at all, only one movie available to watch...Otherwise you have to pay. Most long-haul flights have a wide selection of movies available for free."
Μειονεκτήματα: "Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded."
Πλεονεκτήματα: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Μειονεκτήματα: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Μειονεκτήματα: "The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information."
Πλεονεκτήματα: "I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists."
Μειονεκτήματα: "The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do."
Πλεονεκτήματα: "The flight attendants were very nice."
Μειονεκτήματα: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The direct flight from PHX to FRA"
Μειονεκτήματα: "pretty much everything about this experience. To start, the agents and online chat customer service were extremely rude and unhelpful, even after calling several times and waiting up to an hour on hold. At one point i expressed my frustration and answer i got was "I'm sorry you feel that way". No sympathy what so ever. On the flight -the seats were horrible and food was disgusting."
Μειονεκτήματα: "Everything. Would never use them again."
Μειονεκτήματα: "The distance between seats is so ridiculously small that I wonder how Condor can get away with that without getting sued. otherwise okay, but I won't recommend Condor to anybody unless they are extremely short."
Πλεονεκτήματα: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."
Πλεονεκτήματα: "Good choice of music"
Μειονεκτήματα: "The bathrooms were full so we had to stop in Manchester to empty them and refuel, added 1.5hrs onto the already 11hr flight...ugh. Bad food and only 2 movies unless you pay extra."
Πλεονεκτήματα: "food dinner good staff was wonderful"
Μειονεκτήματα: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."
Πλεονεκτήματα: "This flight was a little more challenging. The flight was delayed by 3 hours. I do appreciate thought that the Condor airline made the necessary arrangements to ensure their passengers can make the connection to their final destination even though we landed past the time we were to make our next connection. They too care of making sure to secure another flight for the passengers who missed their first connection. Great job. I made it back home the same day."
Πλεονεκτήματα: "I can't say much of any part of the trip was good but I'm glad the flight is over with."
Μειονεκτήματα: "Bad parts: The tightness of the seat area between the arm rests is too constrictive. Passenger to my side overlapped my arm for extra room. Leg room is too close and could not stretch legs under seat without knees bumping seat ahead. The passenger ahead tilting seat back when food was served pushed my food tray into my lap. International flights should include entertainment movies at no additional fee."
Πλεονεκτήματα: "Was more comfortable then I expected. Some of the crew was really friendly, while some were not."
Μειονεκτήματα: "One crew member filled the drinks about halfway out of our 100ml cups on a 11 hour flight and the plane was insanely dry on the flight. No idea why they'd skimp on water for passengers."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Seats are very small and uncomfortable"
Πλεονεκτήματα: "Cabin crew was wonderful."
Μειονεκτήματα: "I paid extra for more leg room but then didn't get it and In fact my husbands seat hadn't been switched to sit next to me even though I had booked that online through condors website. Absolutely no leg room for tall people- insane for such a long flight and this is the main reason I will never fly condor again. Also think it's ridiculous to pay for movies on such a long flight."
Πλεονεκτήματα: "Staff was great comfort level good"
Μειονεκτήματα: "Food was ok. Entertainment old and limited"
Μειονεκτήματα: "Rude crew members were the worst part. Mainly one guy. All the women were very sweet."
Πλεονεκτήματα: "This is a new service out of New Orleans which I found very convenient and efficient. Smooth flight and good, attentive crew."
Μειονεκτήματα: "Communication regarding reservations and follow-up check-in was not very easy. Also at the airport when I stopped and asked a Condor employee for directions to locate my connecting flight, her initial response was curt --that she could not help me as she was in the process of boarding passengers -- although there was no one but her there. She then directed me elsewhere."
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Vegan food wasn't actually vegan (yogurt is not vegan) and quality and taste were poor. Broken overhead compartment. Limited space to move about. More movies in economy (seriously ridiculous not to provide more entertainment to all classes on an overseas flight)."
Πλεονεκτήματα: "I don't speak English (my granddaughter is helping me with this survey), and the crew was more than helpful in helping me all the way from Frankfurt to MSP."
Μειονεκτήματα: "There was nothing I didn't like."
Πλεονεκτήματα: "direct flt from Minneapolis to Frankfurt Friendly"
Μειονεκτήματα: "seating is crowded movie choices limited"
Πλεονεκτήματα: "Great airline for the price, very clean, nice crew, food was okay for airline food."
Μειονεκτήματα: "Premium entertainment???"
Μειονεκτήματα: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Πλεονεκτήματα: "The crew was very nice. Meals were provided. the tablet set up so that we could watch movies, TV, our location during the flight or listen to music. Flight was on time."
Μειονεκτήματα: "No leg room. The person in front of me reclined their seat and there was barely room for a coffee cup on the table. My husband, who is not a particularly tall person had his knees against the seat in the front. Frankfurt is an odd airport. I lost track of all the lines that we stood in. Had to pay for more selection on movies and TV."
Πλεονεκτήματα: "The boarding is terrible"
Μειονεκτήματα: "Food is good"
Πλεονεκτήματα: "Crew is nice. Inexpensive direct flight. Plenty of food and drinks."
Πλεονεκτήματα: "The crew were very courteous in the aircraft and the flight went smoothly over all."
Μειονεκτήματα: "They required me to check my hand luggage (something that has never happened in the five years I've been using that case) and the in-flight entertainment was hilariously sparse unless you wanted to pay an additional 8 euros for "premium" movies and tv. Additionally, I am a fairly small human but I was ridiculously cramped in their seats."
Πλεονεκτήματα: "The staff was accommodating when things went wrong"
Μειονεκτήματα: "The seats are very small especially when people recline. The need to request special meals for allergies ahead of time was not clear and there are very few snacks of any substance to purchase. The check in process and security process at Frankfurt are one of the least efficient I've ever seen."
Πλεονεκτήματα: "appreciated the attentiveness"
Μειονεκτήματα: "More options for movies. Perhaps newer listings. Only two kids movies."
Πλεονεκτήματα: "The flight time from Portland was blissfully short at approximately 10 hours."
Μειονεκτήματα: "Seating was cramped, plane was full and food quality left much to be desired. I'm sensitive to wheat. Pasta was a main course, with dinner roll (of course) and the other meal was equally 'carby'. On return flight, I took the precaution of buying food in the terminal and bringing it on board with me."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Seat are not comfortable and food was terrible"
Πλεονεκτήματα: "Good value for semi-business class to FRA and they let you book each way separately Now an alliance partner with Alaska Good food"
Μειονεκτήματα: "Flight does not depart until late evening so everyone's tired and sleepy. Departure was delayed because of lack of cleaning people Condor Website is cumbersome"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lost luggage, late flight."
Πλεονεκτήματα: "The size of the plane and food."
Πλεονεκτήματα: "Price ,crew"
Μειονεκτήματα: "Movies food only ok"
Μειονεκτήματα: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."
Πλεονεκτήματα: "It got me there."
Μειονεκτήματα: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"
Μειονεκτήματα: "paying for entertainment???? that is ridiculous. Seats are uncomfortable for everybody. Some of the staff is not very friendly, i think that condor is not not going to be an option in the future for me or my family."
Μειονεκτήματα: "It's been my 4th flight with Condor over a 3-month period and the movie/show selection which was not all that great to begin with, has remained exactly the same. Basically there is no entertainment available to me at this point (other than music which is pretty good). The boarding should have been better organized - the crowd was just standing by the exit for like a half an hour even though the boarding was announced."
Πλεονεκτήματα: "New Plane"
Μειονεκτήματα: "Low cost airline so entertainment cost"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Seats were very small."