Πλεονεκτήματα: "The trip was very short."
Μειονεκτήματα: "Providing a savory snack to the passengers"
Πλεονεκτήματα: "Crew was very accommodating of my needs."
Μειονεκτήματα: "The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great."
Πλεονεκτήματα: "Seats and crew are the best"
Μειονεκτήματα: "Flight time, also business class was almost empty, if I received an email I would have bet for upgrade"
Μειονεκτήματα: "more movie choices"
Μειονεκτήματα: "Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual."
Πλεονεκτήματα: "Crew was friendly, flight was relatively empty so comfortable."
Μειονεκτήματα: "The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late."
Πλεονεκτήματα: "Boarding was very slow. Check in was also slow"
Πλεονεκτήματα: "Friendly staff, business class upgrade."
Μειονεκτήματα: "No priority boarding at the Lufthansa lounge."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "No individual entertainment system"
Πλεονεκτήματα: "The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment."
Πλεονεκτήματα: "Price Travel kit"
Μειονεκτήματα: "The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable."
Μειονεκτήματα: "Flight delay and can't feedback the problem"
Πλεονεκτήματα: "Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly."
Μειονεκτήματα: "Don't like boarding by bus."
Πλεονεκτήματα: "Flight attendants were really warm welcoming and benevolent. Food and drinks are good"
Πλεονεκτήματα: "Flight was on time. Good food."
Μειονεκτήματα: "Flight timing in the middle of the night was horrible. While the seat would have been fine for a day-time flight, it was most uncomfortable to try and sleep in for an overnight flight. What made it worse that the man sitting next to me spilled over into my area."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "No legroom or entertainment"
Πλεονεκτήματα: "Hot towel, candy, nice flight attendants."
Πλεονεκτήματα: "The flight was on time, the plane was new, the crew was polite."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "All flights were on time! Thanks for that"
Μειονεκτήματα: "Entertaining programs radio music is boring"
Μειονεκτήματα: "Flight delays and cancelled flights. I've been stuck in Almaty for 2 days waiting on a flight out. Still haven't reached my destination."
Πλεονεκτήματα: "Schedule. Price."
Μειονεκτήματα: "Level of service."
Πλεονεκτήματα: "Welcome crew"
Μειονεκτήματα: "Poor aircraft, very small seats and no entertainment"
Πλεονεκτήματα: "food on flight to georgia was good"
Μειονεκτήματα: "food returning from georgia was bad"
Πλεονεκτήματα: "Not much."
Μειονεκτήματα: "Business Class Lounge in Almaty is a joke,,,and if your flying Air Astana it's even more of a joke as you have to pay for anything you eat or drink. If you have other options avoid Almaty and Air Astana at all cost. This is the first Business Class lounge I've ever seen without Wi Fi ."
Πλεονεκτήματα: "I enjoyed everything about my experience. We had an on-time departure and smooth arrival into my destination. Boarding was seamless and efficient. The crew were very pleasant and professional. And the meal service and in-flight entertainment were more that I could have asked for. Excellent experience."
Πλεονεκτήματα: "Flight attendants were very friendly and helpful"
Μειονεκτήματα: "I just hate leather seats on airplanes"
Μειονεκτήματα: "The transfer between flights at Astana was an absolute shambles and I nearly missed my connecting flight. None of he Air Astana staff at Astana airport were helpful or tried to help in the transfer process and different staff gave me conflicting instructions. This added a great deal of stress. For this reason, although all other aspects of Air Astana were great, the poor transfer process at Astana really let them down.and would make me think twice before flying with them again."
Πλεονεκτήματα: "Seats were comfortable. Plane was delayed taking off, but they had staff waiting to take those of us with connecting flights thru all the hoops and got us to our gate on time."
Μειονεκτήματα: "There was no explanation in the boarding area for the delay. Translation button for entertainment didn't work."
Μειονεκτήματα: "Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times."
Μειονεκτήματα: "I could put my seat down, the button wasn’t working.."
Μειονεκτήματα: "Entertainment and food"
Πλεονεκτήματα: "Crew was wonderful. Food and drinks was good."
Μειονεκτήματα: "More movies in Russian language, or with English subtitles"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was really wonderful"
Μειονεκτήματα: "Seats were not comfortable and the food was terrible"
Πλεονεκτήματα: "Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help"
Μειονεκτήματα: "Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr"
Πλεονεκτήματα: "The crew is amazing, special food needs is covered and delicious, great service after all."
Μειονεκτήματα: "No complaints. Good vegan food."
Πλεονεκτήματα: "Great staff and food"
Πλεονεκτήματα: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Πλεονεκτήματα: "The boarding process was well organized and fast."
Πλεονεκτήματα: "The crew was very accommodating."
Μειονεκτήματα: "I wasn't aware beforehand that I could request a dairy free meal."
Μειονεκτήματα: "Frankfurt Airport check lines too long. Only half of security checking stations opened. Hundreds waiting in line and the lines moved too slow. After passing the long lines of security checks, you come to passport checking stations. only 1 out of 3 available stations is manned. Again, lines too long and barely moving. Probably many missed their flights while waiting to go through passport checks. We lost almost 2 hours between security and passport checks. Airport personnel were unfriendly, they did show any care towards the hundreds that are herded like sheep in long lines. They could have eased this backlog of people by manning all their available stations but they did not. Will try not to go through this airport in the future."
Πλεονεκτήματα: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Food was good. Flight attendants were good."
Μειονεκτήματα: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Πλεονεκτήματα: "Flying premier economy. Flight was on time...no crying babies. Very friendly crew"
Μειονεκτήματα: "Long lines to get through boarding"
Πλεονεκτήματα: "Meal was good."
Μειονεκτήματα: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Πλεονεκτήματα: "Good food, service. Love that toilets are downstairs"
Μειονεκτήματα: "New planes are smaller and more cramped"
Πλεονεκτήματα: "Lufthansa and SAS. A great combination."
Μειονεκτήματα: "Nothing to not like."
Μειονεκτήματα: "Rude staff and poor connection management. Airport sucks."
Μειονεκτήματα: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Service was outstanding. Very polite and prompt."
Μειονεκτήματα: "Needed more option in sports. Specifically Cricket"
Μειονεκτήματα: "AS ALWAYS, LEG ROOM IS an issue on international flights. Screaming children kicking my seat the whole trip makes for an uncomfortable ride. Movies were slow to load and cut off multiple times for no reason."
Πλεονεκτήματα: "Efficient and pleasant service."
Πλεονεκτήματα: "Comfortable and big leg room"
Μειονεκτήματα: "No in-flight entertainment"
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Πλεονεκτήματα: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Μειονεκτήματα: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Πλεονεκτήματα: "Excellent service....very comfortable."
Πλεονεκτήματα: "Got upgraded to Business Class"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Crew was very good. Pilots, definitely, were high level professionals."
Μειονεκτήματα: "No negative comments for this leg."
Πλεονεκτήματα: "Lunch was good."
Μειονεκτήματα: "Child car seat lost although checked with luggage."
Πλεονεκτήματα: "Lufthansa is the airline for long-distance travel!"
Μειονεκτήματα: "Everything was great. On our flight over the pond, and back, the food was great it was comfortable, and the airplane had the best in technology."
Μειονεκτήματα: "overall service"
Μειονεκτήματα: "Delated and boarding was a mess"
Πλεονεκτήματα: "Pre-bording with children and nice entertainment selection of movies, tv shows and music."
Μειονεκτήματα: "rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know."
Πλεονεκτήματα: "Professional staff and condition of the plane"
Μειονεκτήματα: "Ran out of meal choices"
Πλεονεκτήματα: "Nothing about vayama."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Μειονεκτήματα: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Μειονεκτήματα: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Μειονεκτήματα: "Great food, smooth landing, very polite service"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Μειονεκτήματα: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Πλεονεκτήματα: "Thanks for giving us drinks and food!!!"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "on such a short trip, you don't expect a snack and service. They did."
Μειονεκτήματα: "zero complaint here"
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "The flight was ok"
Μειονεκτήματα: "The airline didn't warn that the ticket doesn't include luggage. Other airlines do. Also no word about it in the tickets. Even airline representative wasn't able to find any mention about no checked in luggage. Ticket price was twice more expensive than the lowcost ones. For me it felt like a scam. Especially they had very few passengers and it seems they're doing this intentionally"
Πλεονεκτήματα: "Pretty good service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Μειονεκτήματα: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Πλεονεκτήματα: "Nice airline but busy"
Μειονεκτήματα: "Airport was hot"
Πλεονεκτήματα: "The actual travel was very good."
Μειονεκτήματα: "I had to pay 40 Euros for the luggage and it had to be paid in local currency. The process was frustrating- not knowing they would not take a credit card, getting the cash at the airport bank and then going to an office on the second floor to get the receipt for paying for the luggage. Then back to get our boarding passes. After that it went well."
Πλεονεκτήματα: "Nice plane, good crew"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Crew are the best!"
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Πλεονεκτήματα: "Nice and attentive crew."
Μειονεκτήματα: "Seats not comfortable in premier economy."
Πλεονεκτήματα: "Amasing crew"
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "Amazing crews!"
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Πλεονεκτήματα: "The new movies selection, food was very good, staff more friendly than previous flights"
Μειονεκτήματα: "Boarding always a problem on MEA we have to wait too long in the queue"
Μειονεκτήματα: "boarding wasn't good."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Πλεονεκτήματα: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Μειονεκτήματα: "Missed the flight due to late landing from earlier connection"
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Μειονεκτήματα: "Waited a while before take off."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Crew was nice and responsive"
Μειονεκτήματα: "The overall experience is regular at best"
Πλεονεκτήματα: "The hostesses were very kind and nice"
Μειονεκτήματα: "My baggage was broken"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Πλεονεκτήματα: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Πλεονεκτήματα: "The crew was amazing!"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "Expensive flight"
Μειονεκτήματα: "Better comfort and services"
Μειονεκτήματα: "My baggage is missed on my trip"
Μειονεκτήματα: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Πλεονεκτήματα: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Μειονεκτήματα: "Food can be better."
Πλεονεκτήματα: "Very well organized and efficient. Very friendly staff. Great service."
Μειονεκτήματα: "I paid for internet which constantly disconnected. Waste of money."
Πλεονεκτήματα: "was easy to find connecting flight info."
Μειονεκτήματα: "My family was unable to get seats together."
Πλεονεκτήματα: "I'd never flown Etihad before and had a 13 hour flight followed by a 5 hour flight with them so I went in with fingers crossed for a good experience. My flight from JFK to Abu Dhabi was on an A380 and it was a spectacular plane. The crew was amazing the entertainment selection was great, the bathrooms were clean - it was a great experience."
Μειονεκτήματα: "I have no complaints other than it would have been nice to be able to go online and have a look at my seating & have the option to change my seat. Fortunately I didn't need to change my seat but it would be nice to have the option to at least look."
Μειονεκτήματα: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
Πλεονεκτήματα: "Nothing compared to other airlines especially emirates airline which was amazing and reason we flew etihad thinking it will be same experience."
Μειονεκτήματα: "Everything especially the small seats with tiny aisles like American Airlines. I was shocked with etihad compared to rest of Airlines from your country. We were very impressed with Emirates so the complaints and comments are compared to the best I have seen and not typical Airlines."
Πλεονεκτήματα: "Plane is too old needs to be updated and good was below average. It used to be much better than that"
Μειονεκτήματα: "Food, crew, seats and plane"
Πλεονεκτήματα: "Easy connections ,good flight ,food"
Μειονεκτήματα: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"
Πλεονεκτήματα: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Μειονεκτήματα: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"
Πλεονεκτήματα: "Cabin, boarding"
Μειονεκτήματα: "Transit through Abu Dhabi is a pain"
Μειονεκτήματα: "Leg room not good"
Πλεονεκτήματα: "Good food, comfort, boarding"
Μειονεκτήματα: "Flight crew not very polite."
Πλεονεκτήματα: "Good movies"
Μειονεκτήματα: "Horrible food and beverage service as mentioned above"
Πλεονεκτήματα: "Efficient and friendly crew, on time"
Μειονεκτήματα: "Boarding announcements can be improved so that it's clear which group of passengers can board. Seats are too narrow even for average sized individuals."
Πλεονεκτήματα: "Get entertainment options."
Μειονεκτήματα: "Food was mediocre."
Μειονεκτήματα: "Awful crew it was. They were non co operative to us."
Πλεονεκτήματα: "Everything from crew to food"
Μειονεκτήματα: "Having stand online to check in again/"
Μειονεκτήματα: "Seating was not so comfortable"
Μειονεκτήματα: "Veg meals ran out very fast, not enough options for all the passengers."
Πλεονεκτήματα: "Easy transfer immigration and security check"
Μειονεκτήματα: "Impossible to contact on phone. When trying to change seats online but could not, I tried to contact on phone. Not possible at all. Finally had to do in airport when not many choices are not available"
Μειονεκτήματα: "No proper entertainment on board which would have been fine if the cost of the flight was less.. but considering other airlines provide better entertainment for the same route and less expensive tickets makes its not ok."
Πλεονεκτήματα: "All seats had power outlets"
Μειονεκτήματα: "Plane was older than expected. Food/service was nothing exceptional."
Πλεονεκτήματα: "The service. The crew got things done effortlessly."
Μειονεκτήματα: "Not enough servings of water. Tiny planes with little legroom"
Πλεονεκτήματα: "Better food choice."
Μειονεκτήματα: "The entertainment"
Πλεονεκτήματα: "The airplane, the staff, the whole service."
Πλεονεκτήματα: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
Μειονεκτήματα: "Food was okay..."
Πλεονεκτήματα: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Μειονεκτήματα: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."
Μειονεκτήματα: "Food pathetic & bogus movies"
Πλεονεκτήματα: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
Μειονεκτήματα: "I wish there had been more movie options."
Πλεονεκτήματα: "All things good . No issues. Nice hospitality by crew"
Μειονεκτήματα: "No fot rest support like other airways"
Μειονεκτήματα: "Food was too salty! Crew needs to be more helpful if passengers are non English speaking; they could show them how to stretch the chair and pull it up while eating. Crew could also ask passengers what kind of movies or entertainment they like and show them how to operate!"
Πλεονεκτήματα: "the journey, staff and overall experience"
Μειονεκτήματα: "there was short delays"
Μειονεκτήματα: "Food was not good. A meals was served only 12 hrs apart. There are jnternational travellers who feel hungry in between and airlin needs to be considerate of it."
Πλεονεκτήματα: "Very professional but efficient."
Μειονεκτήματα: "Didn't have a good choice."
Πλεονεκτήματα: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Μειονεκτήματα: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."
Πλεονεκτήματα: "I had a stress free flight everything was handled right on time, made for a good vacation. Everyone was very helpful. I would recommend Etihad."
Πλεονεκτήματα: "crew very friendly....always ready to serve"
Μειονεκτήματα: "seats too uncomfortable......leg spacing too tight.....person sitting at window wanted to go to restroom or just wanted to gets up ....everyone from the row.....gets disturb."
Πλεονεκτήματα: "Etihad's cabin crew were superb; very attentive and nothing too much trouble. Food and wines delicious, cabin immaculate, seat/bed very comfortable. A great flight on their fabulous A380."