Μειονεκτήματα: "Better choice of movies"
Μειονεκτήματα: "Food and entertainment cud be better"
Μειονεκτήματα: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
Μειονεκτήματα: "No entertainment. Food was bad."
Μειονεκτήματα: "Flight was delayed and missed 2nd flight due to delay"
Μειονεκτήματα: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Πλεονεκτήματα: "Some of the best airplane food I’ve had."
Πλεονεκτήματα: "The crew was terrific and friendly as I expected."
Μειονεκτήματα: "I have no other suggestions here since I'm pleased with the flight and services."
Μειονεκτήματα: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Πλεονεκτήματα: "The crew were very friendly."
Πλεονεκτήματα: "Great staff and air flight attendants"
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Πλεονεκτήματα: "Food and crew were great."
Μειονεκτήματα: "Economy is tight."
Μειονεκτήματα: "The way the movies, needed extra parts. No touch screen"
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "Seats were comfortable, food was ok."
Πλεονεκτήματα: "Crew helpful. Seats comfortable. Slept most of flight."
Μειονεκτήματα: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Lost luggage. Flight delayed."
Πλεονεκτήματα: "On time and standard service."
Πλεονεκτήματα: "Nice staff and inflight service. seats were great"
Πλεονεκτήματα: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Πλεονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Μειονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Μειονεκτήματα: "Ok, old plane."
Πλεονεκτήματα: "It was a great flight. Even the food wad good, especially the snacks!"
Μειονεκτήματα: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Πλεονεκτήματα: "The staff was very attentive."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "BEST FLIGHT OF MY LIFE"
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Μειονεκτήματα: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Πλεονεκτήματα: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Μειονεκτήματα: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Μειονεκτήματα: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Μειονεκτήματα: "The sound system for movies was distorted."
Πλεονεκτήματα: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Μειονεκτήματα: "Not sure why loading is not by aisles, seems not that efficient"
Πλεονεκτήματα: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Πλεονεκτήματα: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Πλεονεκτήματα: "Good service inflight"
Μειονεκτήματα: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Πλεονεκτήματα: "Great kosher food! Very kind attendants."
Μειονεκτήματα: "not enough foot room."
Πλεονεκτήματα: "The attendants were cordial"
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "Terrific flight. All on schedule"
Πλεονεκτήματα: "I loved the timing of my connecting flights. Just enough layover time."
Μειονεκτήματα: "There is no entertainment on this flight."
Μειονεκτήματα: "Food was not fully prepared. potatoes were hard."
Πλεονεκτήματα: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Μειονεκτήματα: "Everything was pleasant....I wouldn’t change anything."
Πλεονεκτήματα: "The crew and snacks"
Μειονεκτήματα: "They take the headphones about an hour before landing which isn’t ideal."
Μειονεκτήματα: "Boarding from bus and no aero bridge"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."
Πλεονεκτήματα: "the price"
Μειονεκτήματα: "everything else food seats service ..."
Πλεονεκτήματα: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."
Πλεονεκτήματα: "My luggage never arrived in Munich"
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."
Μειονεκτήματα: "Fight could have been on time! It was over 45 minutes late, because of the crew"
Πλεονεκτήματα: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Μειονεκτήματα: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Πλεονεκτήματα: "I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day."
Μειονεκτήματα: "That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson."
Μειονεκτήματα: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"
Μειονεκτήματα: "The fact that I was re routed that my flight from Paris was late and made me miss my connection."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Crew were professional and friendly"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The gluten free special meal was more imaginative than others I’ve had. No rice crackers wrapped in saran. Flight attendants very professional."
Μειονεκτήματα: "Flight seemed to drag on forever, but there’s not much the airline can do about that. Seats in economy were cramped."
Πλεονεκτήματα: "All is was okey"
Μειονεκτήματα: "Same reason as above."
Πλεονεκτήματα: "Great service as always"
Πλεονεκτήματα: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Μειονεκτήματα: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"
Πλεονεκτήματα: "First class was amazing."
Πλεονεκτήματα: "Service was excellent. Boarding fast and efficient, but would be better if the grouped."
Μειονεκτήματα: "I am only 6 ft but knees hit the seat in front. Tray table hits my stomach even without the recline on front seat. Woman across aisle from me couldn't get out of her seat when the person in front reclined. This should just be illegal, period! Food was not very good. Entertainment options was limited."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Again 2 hours delay"
Μειονεκτήματα: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Perfect service and comfort for a short flight. Very modern, excellent!"
Μειονεκτήματα: "Sandwich delicious but too small."
Πλεονεκτήματα: "Easy flight and on time"
Πλεονεκτήματα: "good flight hardly any turbulence. Good food/drink choice. The crew was helpful and courteous."
Μειονεκτήματα: "The flight was scheduled way, way too close for a comfortable transfer since the second leg of the trip was to go overseas having to go through 3 different queues for passport, boarding and security lines. Need more time to pass the long lines and still be able to catch the connecting flight. Not a smooth connection."
Πλεονεκτήματα: "The polite stewards The food and drinks given for free!"
Πλεονεκτήματα: "Very friendly and efficient crew. Good food and entertainment. On schedule."
Πλεονεκτήματα: "Great movie choices"
Μειονεκτήματα: "Temperamental touch screen was frustrating."
Μειονεκτήματα: "Flight got canceled and never got new flight! Also never got money back!"
Πλεονεκτήματα: "Efficient boarding. On time departure."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "On time arrival and departure along with crew attitude and general high service level."
Πλεονεκτήματα: "On time. Not too crowded."
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Crew kindness."
Πλεονεκτήματα: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Μειονεκτήματα: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Μειονεκτήματα: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."
Μειονεκτήματα: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."
Μειονεκτήματα: "Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)"
Μειονεκτήματα: "Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Direct flights to and from South Africa to USA not via Middle East"
Μειονεκτήματα: "Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on..."
Μειονεκτήματα: "Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!"
Μειονεκτήματα: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Πλεονεκτήματα: "The entertainment was good and the crew friendly"
Μειονεκτήματα: "My seat and table were dirty and sticky. We had a 45 min delay. I was seated in the middle of the plane and received my meal lady and of course had no more meal choice available since they had run out . For the snack I also was given a different meal than my seat neighbor"
Μειονεκτήματα: "Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude."
Πλεονεκτήματα: "Comfortable seats, good staff."
Μειονεκτήματα: "The meals could have been better"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Πλεονεκτήματα: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"
Πλεονεκτήματα: "The staff is friendly & helpful."
Μειονεκτήματα: "The flight left late from JFK & made me missed my connecting flight to Sofia. I ended stuck at the airport in London. They gave me a voucher for a light refreshment and while I was at the airport I observed a mouse coming out of a corner. This is the second time this year that British airways did this to me. I will never book a flight with them again! I have an ill family member who is waiting for me to get there. They have no respect for people’s time!!!"
Μειονεκτήματα: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."
Πλεονεκτήματα: "Meals, crew, movies"
Πλεονεκτήματα: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Πλεονεκτήματα: "Crew was friendly and efficient"
Μειονεκτήματα: "No free food or drinks"
Πλεονεκτήματα: "It was a short flight"
Μειονεκτήματα: "There is a charge for beverage service."
Πλεονεκτήματα: "Food ok"
Μειονεκτήματα: "No tv in headrest, also outlets didn’t work, almost lost my mind"
Πλεονεκτήματα: "There was no wheel chair provided for the passenger even though requested for one in london"
Πλεονεκτήματα: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"
Πλεονεκτήματα: "The food, comfort and entertainment"
Μειονεκτήματα: "Old plane,panels falling apart,looked unkempt"
Μειονεκτήματα: "All was good."
Μειονεκτήματα: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Πλεονεκτήματα: "It was a short but comfortable flight."
Μειονεκτήματα: "Food and movies"
Πλεονεκτήματα: "Good and crew were fine"
Μειονεκτήματα: "Seats were too close, not comfortable"
Πλεονεκτήματα: "Comfort, crew"
Πλεονεκτήματα: "The crew was very attentive, serving food, drinks and water very often"
Μειονεκτήματα: "A 7 hour flight took 10+ hours. Plane was very old, very poor entertainment system, tiny screen, no place to charge your electronic devices, very narrow seats, poor leg room. I can go on but I will stop here."
Μειονεκτήματα: "Boarding was a bit chaotic. It was business and the other high status groups, then everyone else. No boarding groups. For charging almost twice as much for a premium economy ticket, it would be great if we could board before economy at least."
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "The flight was very good; however, two hours is barely enough time to make the transfer from Terminal 3 to Terminal 5 znd pass through security. The short transfer time creates unnecessary stress."
Πλεονεκτήματα: "On time. Decent legroom. Average movies -- a bit bland."
Μειονεκτήματα: "Daytime flight, Boston to London. Fair breakfast. But instead of a decent snack and wine before landing 7pm, they gave chips and cookies and no wine."
Μειονεκτήματα: "It was a 3 hour overnight flight and the crew went up and down the aisles selling things and waking everyone up. Seemed like selling duty frees was more important to the airline than passengers having a pleasant flight."
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "The flight was a bit delayed. Overall a good experience!"
Πλεονεκτήματα: "This was just a short trip, but just as enjoyable as our cross-Atlantic trip. Crew was excellant, plane was clean, ride was smooth."
Μειονεκτήματα: "Paying 45 pounds for my relatively small suitcase."
Πλεονεκτήματα: "A lot of space for legs"
Πλεονεκτήματα: "Great staff. Helpful and friendly. I had a comfy seat on the aisle and the plane wasn't crowded so I had an empty seat between me and the next passenger. The food was good. The movie/TV options were fun. I was entertained the whole way to London."
Πλεονεκτήματα: "Short flight so service was standard, was conked out for most of it so I guess it was comfortable :D"
Μειονεκτήματα: "It has been a week and British airways still hasn't delivered my suitcase."
Πλεονεκτήματα: "Great crew. Super nice and helpful. Plenty of entertainment options."
Μειονεκτήματα: "Boarding was ok"
Πλεονεκτήματα: "Very pleasant and solicitous British cabin crew."
Μειονεκτήματα: "Delayed departure."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Offer more water throughout the flight"
Πλεονεκτήματα: "Hostess friendly and attentive"
Πλεονεκτήματα: "nothing to be noted"
Μειονεκτήματα: "late departure"
Μειονεκτήματα: "Long delay on a intention flight"
Μειονεκτήματα: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Πλεονεκτήματα: "Friendly and courteous"
Μειονεκτήματα: "Like that is good"
Μειονεκτήματα: "Don’t delay flights that messed my return"
Πλεονεκτήματα: "Comfy seat."
Μειονεκτήματα: "The flight was delayed for more than an hour"
Μειονεκτήματα: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."
Πλεονεκτήματα: "We landed a bit early"
Μειονεκτήματα: "We didn't get the seats that we paid for. And all we could get was the last row."
Πλεονεκτήματα: "Fine flight once we were in the air."
Μειονεκτήματα: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Πλεονεκτήματα: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Μειονεκτήματα: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"
Μειονεκτήματα: "Offer drinks, water"
Μειονεκτήματα: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."
Πλεονεκτήματα: "Arrived at destination"
Μειονεκτήματα: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Πλεονεκτήματα: "Very attentive crew"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No seat choice."
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Πλεονεκτήματα: "That's the only good thing."
Μειονεκτήματα: "Mediocre food, flight attendants were cold and unhelpful. I never heard of 90% of the entertainment offered, and the rest were really old. Bring your own entertainment, and a charging cable. In fact, bring everything you think you will need, water, food, Tylenol for the headache you will definitely have by the end of his flight. No one has any interest in being helpful or making your flight Pleasant."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Πλεονεκτήματα: "Boarding process was smooth."
Μειονεκτήματα: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."
Μειονεκτήματα: "Maybe include vegan options for food?"
Μειονεκτήματα: "crew... food was awful..."
Μειονεκτήματα: "space between seats, too tight for my legs"
Πλεονεκτήματα: "The staff was rude and not helpful. Check in was below standard."
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Πλεονεκτήματα: "The AA Tampa crew need to train the IB crew on customer service"
Μειονεκτήματα: "On time, food is ok."
Πλεονεκτήματα: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Μειονεκτήματα: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."
Μειονεκτήματα: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Πλεονεκτήματα: "No vegetarian option available"
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Μειονεκτήματα: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."
Μειονεκτήματα: "There was no complimentary water provided"
Πλεονεκτήματα: "It was nice flight"
Μειονεκτήματα: "I ordered an extra check in bag which got messed up on this flight. Only three movies available to watch"
Μειονεκτήματα: "Felt like a sardine in a can."
Πλεονεκτήματα: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
Πλεονεκτήματα: "Food was good. Nice blanket and pillow."
Μειονεκτήματα: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "great service and nice flight. great pilots and safe trip."
Πλεονεκτήματα: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"
Πλεονεκτήματα: "Very comfortable and friendly crew."
Μειονεκτήματα: "They start boarding on time, but inexplicably kept people waiting on the jetbridge and did not allow anyone to actually pass through the airplane doors."
Μειονεκτήματα: "arrival and departure times, overall service"
Πλεονεκτήματα: "It was on time. It was efficient."
Μειονεκτήματα: "Should offer at least water."
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Μειονεκτήματα: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"
Πλεονεκτήματα: "Everything was great."
Μειονεκτήματα: "Boarding was a bit late."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small plane so comforts are limited."
Μειονεκτήματα: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."
Πλεονεκτήματα: "Too long ago!"
Μειονεκτήματα: "I missed the flight so I don’t have any feedback."
Πλεονεκτήματα: "The plane was new and very comfortable"
Μειονεκτήματα: "Free snack"
Πλεονεκτήματα: "The plane was delayed 1hr and 30 minutes and I have to run to catch the connecting flight. I had to ask people to let me pass them at the police control in foreign country"
Πλεονεκτήματα: "Check-in for bags was fast and the staff was very friendly."
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "More choice of food"
Μειονεκτήματα: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."
Μειονεκτήματα: "Airlines website was not easy. It kept deleting information"
Πλεονεκτήματα: "The seat was ok and the crew was very kind"
Μειονεκτήματα: "It is an airline that deceives you"
Πλεονεκτήματα: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Μειονεκτήματα: "No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!"
Πλεονεκτήματα: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"
Μειονεκτήματα: "the flight was 40 minutes late and then it took more than an hour to get to the gate and get our luggage. I lost a flight that I was connecting. I was told that I had ample time (2 and a half hours) Did not receive any help to connect on time."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "A low cost company trying to compete with bigger company and prices too high for what you got."
Πλεονεκτήματα: "It was really comfortable and the food was great, the crew was really nice."
Μειονεκτήματα: "There was only like 8 old movies and none of them loaded so I couldn't watch anything. And the Wi-Fi super expensive."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The airplane is too old."
Πλεονεκτήματα: "The crew was helpful. The protracted headrests were nice for sleeping."
Μειονεκτήματα: "The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage."
Πλεονεκτήματα: "Modern airplane with proper space between seats"
Μειονεκτήματα: "Too many babies that were crying all flight"
Πλεονεκτήματα: "Same as previous answer"
Μειονεκτήματα: "Same as previous answer a"
Πλεονεκτήματα: "Wide body aircraft."
Πλεονεκτήματα: "I got to Spain and back. On time and in relative comfort."
Μειονεκτήματα: "I paid for exit row seating assignments through the booking agent assigned by Kayak, but these just showed up as a note on my reservation. I was assigned a different seat at check in. Oh, and I was totally unable to check in online. The website would crash. So, I had to wait until I got to the airport to get a seat assignment."
Μειονεκτήματα: "old planes, bad food, no individual tv screens, no choice movies, no air vents."
Πλεονεκτήματα: "Good entertainment and comfort seats"
Μειονεκτήματα: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"
Μειονεκτήματα: "No complimentary snacks"
Μειονεκτήματα: "The ads! No food. Nice new plane though!"
Πλεονεκτήματα: "Crew members were very friendly."
Μειονεκτήματα: "No free entertainment. Seats are too tight on economy."
Μειονεκτήματα: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."
Μειονεκτήματα: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"
Πλεονεκτήματα: "The food was good, and my luggage arrived safe."
Μειονεκτήματα: "It wasnt so comfortable and there was not TV or even radio, or entertainment for an 8hour flight. Also when trying to sleep, crew continues to pass by and turn on airplane lights."
Πλεονεκτήματα: "The plane and technology were top notch"
Μειονεκτήματα: "Food was not worthy for a food bank."
Πλεονεκτήματα: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Μειονεκτήματα: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."
Μειονεκτήματα: "Flight was over 1,2 hours late leaving MAD, causing me to miss my Cancun connection and costing me over $300.00 in hotel bills and re-booking fees. This alone trumps any positive aspects of the flight."
Πλεονεκτήματα: "Crew was very pleasant and helpful; I forgot to put my seat up n they got me straight with a big smile!! Makes a difference how you correct people. Plane looked fresh n clean And had pillows n blankets, didn't have to ask for one. Four smooth landings!! Thank you for a great trip"
Μειονεκτήματα: "Tight squeeze sitting"
Πλεονεκτήματα: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Μειονεκτήματα: "The boarding procedure need to improve."
Μειονεκτήματα: "The boarding procedure need to improve."
Πλεονεκτήματα: "Overall the experience was pleasant, once we figured out that things were fine. The crew was friendly and the seats are better than United Airline."
Μειονεκτήματα: "We arrived at JFK early 4 hours before departure, and there was no sign and no one to ask questions. The check-in did not start until 2:30 before departure and there was no announcement."
Πλεονεκτήματα: "Seats were cushy. Food quality was ok."
Μειονεκτήματα: "Seats too close together. No power jacks. No entertainment."
Πλεονεκτήματα: "The staff was kind and courteous."
Μειονεκτήματα: "The seat's audio didn't work."
Μειονεκτήματα: "They are always late, they charge for everything..."
Πλεονεκτήματα: "The airplane was neat and the crew nice also, I don't have complains about that."
Μειονεκτήματα: "Too little space between seats, always has the person behind putting their knees in my back! Also the food is not that great, and had to pay even for the earphones!"
Πλεονεκτήματα: "On time and very organized"
Μειονεκτήματα: "One tv for to many people Food could be improve"
Πλεονεκτήματα: "Almost nothing"
Μειονεκτήματα: "The distance between the arriving and departure flights was about 20 minutes walk, and we had very short time to go from one side to the other. Then the departure was delayed without any explanation for about 2 hours. The food is not good. The entertainment system does not work. Even they sell the headphones. Little space between seats. Baggage was delivered after two hours!"
Πλεονεκτήματα: "Plane made it across the ocean."
Μειονεκτήματα: "Crowd like cattle at boarding. Seats poorly designed so you can't eat without spilling down your shirt. (Coach, natch.) My (and many) entertainment stations didn't work at all. Pilot didn't say a word the whole time altho lots of turbulence. English announcements fast and incomprehensible. Food really pretty wretched. All this in comparison to other transatlantic carriers at this point is frankly poor. (I do this 4 or 5 times a year. for years.)"
Μειονεκτήματα: "Very old plain for a 13 hour trip... It was a very painfull trip. The entertainment was poor and from my seat I couldn't see a thing! The crew elas not very strick considering rules: I was forced to warn a passenger to turn off his Phone when we had already took off. He was in a call for almost 15 minuts since we turn on our seat belts!"
Πλεονεκτήματα: "We made it safe."
Μειονεκτήματα: "I got "upgraded" to first class. Where the spacing between seats was smaller than USA economy seating. After jamming my knees in I was told being upgraded didn't entitle me to free food or drinks. Yup wanted to charge for a bag of peanuts. Adding insult to injury takes about an hour to get your bag when you finally get off."