Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Free wifi"
Πλεονεκτήματα: "Crew was amazing!"
Πλεονεκτήματα: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Μειονεκτήματα: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."
Πλεονεκτήματα: "The flight attendants were excellent and provided services above and beyond expectations."
Μειονεκτήματα: "The onboard entertainment wasn’t working properly."
Πλεονεκτήματα: "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
Μειονεκτήματα: "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Great service , great planes"
Μειονεκτήματα: "All was great"
Μειονεκτήματα: "They dont give water when u ask for it, everything else was good"
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Everything was exceptional"
Μειονεκτήματα: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Πλεονεκτήματα: "Timeliness. Orderly boarding"
Μειονεκτήματα: "Entertainment. Remote didn't work. Touch screen was painful to use."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "No entertainment system in the seats."
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "Capitan."
Μειονεκτήματα: "Very bad seats."
Πλεονεκτήματα: "Couldn't be better."
Μειονεκτήματα: "N"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Μειονεκτήματα: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Πλεονεκτήματα: "Best airline food . Great selection of movies And free drinks to boot"
Πλεονεκτήματα: "never turkish airlines ever again!"
Μειονεκτήματα: "never turkish airlines ever again!"
Μειονεκτήματα: "No being able to rebook!"
Μειονεκτήματα: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
Πλεονεκτήματα: "The crew was very nice. The entertainment quite rich."
Μειονεκτήματα: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Πλεονεκτήματα: "Early arrival by full 30 minutes--great."
Μειονεκτήματα: "Crying babies, but not airline's fault."
Μειονεκτήματα: "after plane landed, we stayed one (1) hour on the run way till the plane could find a gate to pull into. After as 14 hour flights, this was the icing on the cake!!!"
Πλεονεκτήματα: "Operativity, cleaning, food,"
Πλεονεκτήματα: "Food, service, comfort packs."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are a bit old."
Πλεονεκτήματα: "Almost everything from boarding till landing."
Μειονεκτήματα: "I didn't like the fact that people need to wait in the bus shuttle too long. It's just better to let people wait at the gate and ride them to the plane when it's 100% ready."
Πλεονεκτήματα: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Μειονεκτήματα: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"
Πλεονεκτήματα: "the crew was wonderful!"
Μειονεκτήματα: "the landing was bad"
Πλεονεκτήματα: "So quick boarding"
Μειονεκτήματα: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"
Πλεονεκτήματα: "food was good."
Μειονεκτήματα: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Μειονεκτήματα: "One beverage service on a 8+ hour flight counting JRO? Crew literally disappeared for quite a few hours."
Πλεονεκτήματα: "Duration of the flight is good."
Πλεονεκτήματα: "Everything, Turkish is great."
Μειονεκτήματα: "They switched the gate without telling anyone"
Μειονεκτήματα: "The seat Screen did not work."
Πλεονεκτήματα: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Μειονεκτήματα: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "The same as above."
Πλεονεκτήματα: "Clean, fast, & efficient"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "Flight got cancelled"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "General flight journey"
Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Flight was quick, professional, friendly."
Πλεονεκτήματα: "In general, it was ok"
Μειονεκτήματα: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Πλεονεκτήματα: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "A very quick flight, but the crew was quite friendly!"
Μειονεκτήματα: "I would have liked for there to have been a gluten-free snack available."
Πλεονεκτήματα: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Μειονεκτήματα: "Every thing should be replaced starting with the crew."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was okay. The seat was good."
Μειονεκτήματα: "Better service but the flight was great."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Crew were great. Very friendly & helpful"
Μειονεκτήματα: "Lufthansa really need to serve something better than high school cafeteria grade food"
Πλεονεκτήματα: "Crew was helpful, food was good"
Μειονεκτήματα: "Seats could have been better"
Πλεονεκτήματα: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Service was courteous and effective once aboard the airplane."
Μειονεκτήματα: "Boarding was chaotic, and primarily due to the fault of the boarding staff in Frankfurt. I was flying as a tourist from Switzerland, but it was easy to notice the condescending manner in which the African passengers were treated. I noticed the same attitude at immigration services in Frankfurt, were the officers were openly teasing, laughing at and harassing an Eritrean man. Some of the comments passed were frankly disgusting..."
Πλεονεκτήματα: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "Air was stuffy."
Πλεονεκτήματα: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Μειονεκτήματα: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "everything - especially the way they treat their customers."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "The food is not tasty"
Μειονεκτήματα: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "The crew was attentive and everything went smoothly. I was able to change my seat."
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "Crew was friendly both in flight and check in area."
Μειονεκτήματα: "My entertainment screen wasn't working at all from Washington DC to Munich! Also, I searched Lufthansa's website to order "Halal Food" but there was no option for it! I talked to one of the crew about it, she said that I needed to call to order in advance, but she was nice enough to offer vegetarian food as a substitute which was okay."
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Too many controls during boarding"
Πλεονεκτήματα: "I like the services"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Service was very good."
Μειονεκτήματα: "Pasta was so so."
Πλεονεκτήματα: "Very polite and helpful staff"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "I loved everything."
Πλεονεκτήματα: "On time, clean, helpful"
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "Without the help of the attendants at the gate waiting to take us to the connecting flight, we would not have made it! So grateful for their help! Food was very good for airplane food and movie choices were excellent."
Μειονεκτήματα: "Seats were quite uncomfortable due to inadequate leg room."
Πλεονεκτήματα: "Very helpful crews. Any problems."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew were professional, service is excellent, plenty of food, beverage, and entertainment."
Μειονεκτήματα: "Gate crew unfamiliar with child restraint seat regulations and recommendations."
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "Entertainment system was not working on all seats"
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Πλεονεκτήματα: "I like the comfortable seats"
Μειονεκτήματα: "Service lag a little"
Πλεονεκτήματα: "Great newer plane, great service!"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Great crews, excellent customer service"
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "On time, no hassle."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "Red wine was excellent"
Μειονεκτήματα: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Μειονεκτήματα: "Baggage check in was stressful"
Πλεονεκτήματα: "Flight was in time"
Πλεονεκτήματα: "The crew was friendly!"
Μειονεκτήματα: "Once again no vegetarian options."
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "Plane was new, and seatback screen responsive and functional."
Μειονεκτήματα: "Economy seats not very comfortable, very tightly packed together"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "Good food and service"
Πλεονεκτήματα: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Μειονεκτήματα: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Πλεονεκτήματα: "Over all pretty good for price."
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Plane was comfortable and new."
Μειονεκτήματα: "Nothing really."
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "The food, entertainment, and service. Waited for me after almost missing my flight."
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "Nice food Right in time Police and customs formalities easy"
Μειονεκτήματα: "Poor comfort in business class No entertainment at all"
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "No delays, service with a smile"
Μειονεκτήματα: "Nothing to report."
να υπηρχεβλογοβχωροσβπαράανω
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats and legroom"
Μειονεκτήματα: "Baggage claim was nearly one hour long"
Μειονεκτήματα: "Not even water is offered to people"
Πλεονεκτήματα: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Πλεονεκτήματα: "Quick and convenient"
Μειονεκτήματα: "Delays are always an issue"
Πλεονεκτήματα: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Πλεονεκτήματα: "The crew was personable. Flight was on time."
Πλεονεκτήματα: "Cheap ticket"
Μειονεκτήματα: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Πλεονεκτήματα: "Plane comfort was normal to good."
Μειονεκτήματα: "Boarding staff at Orly was disgustingly rude."
Μειονεκτήματα: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding and disembarking were poor"
Πλεονεκτήματα: "Gets the job done. Quick flight, well managed. Crew members were nice."
Μειονεκτήματα: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Μειονεκτήματα: "water is not complimentary"
Πλεονεκτήματα: "Lines and delays and shuttles and more delays."
Πλεονεκτήματα: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Μειονεκτήματα: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Πλεονεκτήματα: "EAsy boarding, staff, comfort, cleanliness, everything."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Boarding was quick and efficient"
Μειονεκτήματα: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
Πλεονεκτήματα: "Very good service"
Πλεονεκτήματα: "Very good value for the money. Flight was comfortable, i paid extra for extra leg room which worked out very well. Flight was on time and the staff was friendly. Major step up from Ryanair."
Πλεονεκτήματα: "Everything was as expected"