Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "No issues"
Μειονεκτήματα: "Everything is good"
Πλεονεκτήματα: "Amazing crew. Great food"
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Crew was amazing!"
Πλεονεκτήματα: "Everything with the airline was just fine. I’m overall very happy with the flight."
Μειονεκτήματα: "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."
Πλεονεκτήματα: "The flight attendants were excellent and provided services above and beyond expectations."
Μειονεκτήματα: "The onboard entertainment wasn’t working properly."
Πλεονεκτήματα: "The seat is comfortable"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "The food and entertainment were okay."
Μειονεκτήματα: "The staff was rude. The entertainment consoles didn’t work well."
Πλεονεκτήματα: "We weren't seated together at first but they helped once we were on the plane"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Clean, food ok but meed imp"
Μειονεκτήματα: "Miss boarding bridges"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Excellent customer service"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Great Planes. Good service o the air."
Μειονεκτήματα: "Their service on ground needs a lot of work. From luggage check in to attitude of the staff is horrible. Specially in Turkey the service is so frightening that you hope you have your luggage and no need to go to find help. If you need help you are on your own. No one will take responsibility and help you."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Pathetic vegetarian food. Same pasta was served twice."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Crew demeanor Cleanliness of the cabin Boarding process"
Μειονεκτήματα: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Πλεονεκτήματα: "Food and entertainment were OK."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "Small chairs and no entertainment system"
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Μειονεκτήματα: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "It’s OK"
Μειονεκτήματα: "Need improvements"
Πλεονεκτήματα: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Μειονεκτήματα: "Traveling to Greece in off peak season."
Μειονεκτήματα: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"
Πλεονεκτήματα: "is nice flay"
Μειονεκτήματα: "they are ok"
Μειονεκτήματα: "Bathroom s were dirty"
Μειονεκτήματα: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."
Πλεονεκτήματα: "The service was good"
Μειονεκτήματα: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Πλεονεκτήματα: "Crew was great, food was great, seat was comfortable"
Πλεονεκτήματα: "The food and the comfortable seats"
Πλεονεκτήματα: "Vegetarian meal."
Μειονεκτήματα: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Πλεονεκτήματα: "The flight took off and landed on schedule"
Μειονεκτήματα: "The food was not good but for a short flight, I was ok with waiting until I landed in Kathmandu to eat."
Μειονεκτήματα: "My family was unable to get seats together."
Πλεονεκτήματα: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Μειονεκτήματα: "There was not enough non veg food onboard and no choices. Everyone was served vegetarian towards the end. They served lunch in the beginning of the flight and then I was literally starving after 5 or 6 hours until a fellow passenger told me they had some snacks at the back. There was no communication on that."
Πλεονεκτήματα: "They never cared about non-muslim passenger as the flight is full of muslim passengers."
Πλεονεκτήματα: "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
Μειονεκτήματα: "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."
Πλεονεκτήματα: "I did not like it"
Μειονεκτήματα: "Employees unfriendly and rude"
Μειονεκτήματα: "total commute time"
Μειονεκτήματα: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
Μειονεκτήματα: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Πλεονεκτήματα: "i arrived safely"
Μειονεκτήματα: "Even thiugh i paid for first class , i was made to wait for 30 minutes while economy passengers boarded. Many of them arrived after me. Other first class flights allow you to eat when you want. not this one. i slept through their mealtime - no food for me. the seats also do not recline fully. Since the treatment is not first class, might as well fly economy on this one."
Πλεονεκτήματα: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Μειονεκτήματα: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"
Πλεονεκτήματα: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
Μειονεκτήματα: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."
Πλεονεκτήματα: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Μειονεκτήματα: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."
Πλεονεκτήματα: "Cleanliness of the bathroom"
Μειονεκτήματα: "Breakfast was not good enough"
Μειονεκτήματα: "Food was bad"
Μειονεκτήματα: "Quality of food"
Μειονεκτήματα: "Our connection from NYC was missed due to delay in leaving Abu Dhabi. The NYC connection wasn't request to wait for us, maybe five minutes would have been enough. After that, they took no care to book in a latter flight. They assigned unconfirmed tickets, which were not honored in the other terminals. I was able to get a seat in the third flight after, others were still left waiting. It took us longer to get a 1.5 hours connecting flight than to cross the Atlantic."
Μειονεκτήματα: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Πλεονεκτήματα: "Crew , seats and crew"
Μειονεκτήματα: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."
Μειονεκτήματα: "Abu Dhabi boarding experience needs to be better."
Πλεονεκτήματα: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Μειονεκτήματα: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."
Μειονεκτήματα: "Faulty Seats. Had to change seats thrice. luckily, the flight was not that full. Seats were not reclining at all."
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "Uncomfortable seats for too long a flight. Boarding took forever."
Πλεονεκτήματα: "All seats had power outlets"
Μειονεκτήματα: "Plane was older than expected. Food/service was nothing exceptional."
Πλεονεκτήματα: "Bad services over all"
Μειονεκτήματα: "Lemo services"
Πλεονεκτήματα: "The crew are friendly and helpful."
Μειονεκτήματα: "The seats are way too small and cramped."
Πλεονεκτήματα: "Super short, but crowded flight."
Πλεονεκτήματα: "all things like"
Μειονεκτήματα: "Nothing much of dislike"
Πλεονεκτήματα: "The seats reclined in a better way giving more room. Crew were very happy, engaging and helpful to the Extra Mile when it came to kids and the older passengers. Always polite too."
Πλεονεκτήματα: "Loved business class!"
Μειονεκτήματα: "There was an issue with my ticket/ boarding pass from JFK to Raleigh. It was said that the exchange ticket did not reflect in the system for Jetblue and that I will have to call their call center and figure out the issue. I was lucky that I found a staff from jetblue crew who could figure out the issue and help me out. If it was not for her, I could have faced difficulties."
Μειονεκτήματα: "I requested gluten free meals ahead of time, but the request was not fulfilled, making meals tough. The crew were very kind though and worked to make the best out of the situation."
Πλεονεκτήματα: "Very professional but efficient."
Πλεονεκτήματα: "Take off on time. Arrival early."
Μειονεκτήματα: "Nothing not to like."
Μειονεκτήματα: "The ground crew in SFO. Not friendly. Need lessons on customer service."
Μειονεκτήματα: "non-terminal gate (bus ride) boarding;"
Πλεονεκτήματα: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Μειονεκτήματα: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."
Μειονεκτήματα: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Πλεονεκτήματα: "In air service"
Μειονεκτήματα: "leg room and boarding delays"
Μειονεκτήματα: "Flight delayed."
Πλεονεκτήματα: "The leg room"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Enjoyed buying extended leg room"
Μειονεκτήματα: "Water should be a standard on a 4 hour flight"
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "Seats are very tight if you are over 5’6"
Πλεονεκτήματα: "It was very good value for money."
Μειονεκτήματα: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
Μειονεκτήματα: "Allow us to upgrade class"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Overpriced drinks and snacks"
Μειονεκτήματα: "Music or movie will be good."
Πλεονεκτήματα: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Πλεονεκτήματα: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Πλεονεκτήματα: "Everything worked"
Μειονεκτήματα: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Πλεονεκτήματα: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Μειονεκτήματα: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Πλεονεκτήματα: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Πλεονεκτήματα: "comfortable seat"
Μειονεκτήματα: "No TV on plane"
Μειονεκτήματα: "Everything but the price. Worst customer service ever!!!"
Πλεονεκτήματα: "previous flight arrived a bit late but captain did his best to make up the time"
Πλεονεκτήματα: "Crew was cordial, helpful and patient."
Μειονεκτήματα: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Μειονεκτήματα: "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
Πλεονεκτήματα: "QUIET ZONE"
Μειονεκτήματα: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Πλεονεκτήματα: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Μειονεκτήματα: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Πλεονεκτήματα: "Early alert that flight was going to be 5 hours late."
Μειονεκτήματα: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Πλεονεκτήματα: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Πλεονεκτήματα: "On time. Service on board simple. Crews are friendly"
Πλεονεκτήματα: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Μειονεκτήματα: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Πλεονεκτήματα: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Μειονεκτήματα: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Πλεονεκτήματα: "The spicey Korean noodles that can be purchased on board."
Μειονεκτήματα: "No leg room, but again I can't really complain on a 2.5 hour flight."
Μειονεκτήματα: "Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!"
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Staff are courteous. Boarding was seamless. Flight itself and landing were steady."
Μειονεκτήματα: "Seats were uncomfortable. No free water on board."