Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Crew were very friendly"
Μειονεκτήματα: "AC power. Seat back TVs."
Μειονεκτήματα: "No delays."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Free BBQ DINNER"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Μειονεκτήματα: "Overall I didn’t like this flight at all"
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "I purchased 3 tickets and one was not used as the guest could not make the trip. The airline sold the seat that I already bought and paid full price for and I was not issued a refund or a credit for another flight. As fas as I see it, that seat was mine and shoould not have been fiilled by another indiviidual."
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Wish the crew cleaned the toilet room and replenished toilet paper"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me."
Πλεονεκτήματα: "The flight crew was pleasant!!"
Μειονεκτήματα: "The seats in that plane felt cramped and had less space."
Μειονεκτήματα: "Poor comfort"
Μειονεκτήματα: "Customer service. Not losing my bag"
Μειονεκτήματα: "Bigger seats. More room."
Μειονεκτήματα: "No boarding by zone."
Μειονεκτήματα: "Food options"
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "Seats were extremely uncomfortable, and hurt my back very much."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Delayed rerouted delayed again horrible airline this is why I stopped flying American"
Μειονεκτήματα: "The seats were small and I’m 5’3"
Μειονεκτήματα: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Before the flight boarded the crew had to be paved. They were busy chatting at a different gate while the whole flight had to wait for them. No sense of urgency. Very unprofessional. We had the front seat in first class. All night long the crew were talking loudly- difficult to sleep. They should be conscious of the passengers"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "It was good. They did their job adequately."
Μειονεκτήματα: "very nice seats."
Πλεονεκτήματα: "Crew were very nice."
Μειονεκτήματα: "Poor food for vegetarians. Also the overhead space was not locked properly. Suddenly, it opened and my carry on fell out. Luckily, it didn’t hit my husband who had the aisle seat or anyone else. However, I am upset because my laptop was inside this and may be damaged now."
Πλεονεκτήματα: "Terrible delay in plane on tarmac. Just nasty"
Πλεονεκτήματα: "Quick boarding, near empty flight."
Μειονεκτήματα: "Kay(Kathy) our flight attendant was unfriendly and acted like she was put out or overworked.Her attitude was unprofessional and we fly a lot. This is not acceptable for First Class Service. No footrests; no monitors for a movie. Very disappointed.........was not First Class caliber. ** couldn’t get into Admirals Club with First Class tickets. Need to look for another airline."
Πλεονεκτήματα: "Took off and arrived on time."
Μειονεκτήματα: "old plane with worn out seats."
Πλεονεκτήματα: "Staff was very friendly and helpful."
Μειονεκτήματα: "Movie kept freezing up. So did Sodoku game."
Πλεονεκτήματα: "Food was decent, service was okay"
Πλεονεκτήματα: "Friendly crew Smooth flight"
Μειονεκτήματα: "Couldn't select seats"
Πλεονεκτήματα: "We were on time. Traveled safely. Uneventful."
Μειονεκτήματα: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Πλεονεκτήματα: "The staff were fine and boarding went relatively smoothly."
Μειονεκτήματα: "The plane was dated and small. There were no individual screens for entertainment. I've flown internationally with American before and felt this specific experience was worse."
Πλεονεκτήματα: "Clean and new airplane. Crew was very nice"
Μειονεκτήματα: "People in front of us were reclining the entire time and our seats right behind them were tight. Did not like having to pay extra for seats"
Πλεονεκτήματα: "Everything was fine except..."
Μειονεκτήματα: "Kosher meals were so so."
Μειονεκτήματα: "No tv screens or entertainment"
Μειονεκτήματα: "I bought tickets for JAL Japan Airlines but it was American Airlines !! If I know that when I buy tickets I don't buy it !! I will not buy tickets at KYAK anymore."
Πλεονεκτήματα: "Good space, the seats reclines almost flat, very close to a dreamliner."
Μειονεκτήματα: "The tablet entertainment is complicated."
Πλεονεκτήματα: "Comfort was about equal to any other flight I've taken. Most of the crew members were friendly. Free wine."
Μειονεκτήματα: "The in-flight entertainment choices were lame. I suppose most people sleep on long flights. The food was not great. Mostly edible if you're really hungry. There was not enough room for everyone to put a carry on in an overhead bin. Luckily, I'm short and I keep mine under the seat."
Μειονεκτήματα: "Boarding started almost an hour late but the status never went to delayed (they just said it was on time but kept pushing the boarding time back). Arrived in CLT with only 20 min before the next flight departure."
Πλεονεκτήματα: "Why did they have everyone board and then decide we needed to wait? Uncomfortable and frustrating."
Μειονεκτήματα: "Why did they have everyone board and then decide we needed to wait? Uncomfortable and frustrating."
Πλεονεκτήματα: "Crew was amazing. Very comfy seating. On time. Great entertainment options."
Μειονεκτήματα: "Entertainment system did not start until 30 minutes into the flight. Wifi didn’t work until a few hours into the flight."
Πλεονεκτήματα: "Crew always smiled"
Μειονεκτήματα: "More space in the seat would’ve been better"
Πλεονεκτήματα: "The crew and the service was very good."
Μειονεκτήματα: "Food could have been slightly better but can’t complain."
Μειονεκτήματα: "It's United, my low expectations were dashed"
Πλεονεκτήματα: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Πλεονεκτήματα: "The crew was fine"
Μειονεκτήματα: "The flight was super delayed"
Πλεονεκτήματα: "United does it better than low-cost carriers"
Μειονεκτήματα: "Not worth the additional cost over low-cost carriers"
Μειονεκτήματα: "WiFi could have been better, and seats could have been better"
Μειονεκτήματα: "Ful flight and 2 small toilets."
Πλεονεκτήματα: "Was okay"
Μειονεκτήματα: "Could have been in time waited seated in the plane for more than an hour due to technical problems , airline could have provided free refreshments at least as a consolation"
Πλεονεκτήματα: "United has done a lot to update and modernize their terminals. Easy access to food, charging outlets, comfortable seating, and an open atmosphere made my layover quite pleasant."
Πλεονεκτήματα: "Delayed, rude staff"
Μειονεκτήματα: "Horrible customer service, crew looked and sounded like they hated their jobs. I chose ANA because I’ve had many positive experiences in the past where the customer service was stellar."
Πλεονεκτήματα: "Everything went smoothly. Only a couple delays."
Μειονεκτήματα: "The ease of travel."
Πλεονεκτήματα: "It was quick all around."
Πλεονεκτήματα: "Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight."
Πλεονεκτήματα: "Standard beverage and small snack service"
Μειονεκτήματα: "Again, a late flight. Plane not at airport yet. Haven't boarded yet!"
Πλεονεκτήματα: "Advance boarding for veterans"
Μειονεκτήματα: "Multiple delays on departure due to traffic."
Μειονεκτήματα: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"
Πλεονεκτήματα: "Decent flight made it there I time. Flight attendants were very nice and helpful"
Μειονεκτήματα: "WAs delayed for over 5 hours and missed my connecting flight. Had to abort takeoff go back to the gate and there were 2 issues with the plane"
Μειονεκτήματα: "The plane was almost unbearably hot prior to departure. We had to wait in the plane for ~25min due to an issue with the plane, and everyone was fanning themselves down. I actually was worried about the health of some of the older passengers on the plane. Bad experience overall."
Μειονεκτήματα: "Cancelled flight, then delayed."
Μειονεκτήματα: "Flight was cancelled which I accept, but couldn't get me on another flight for 24 hours???? (When at least 15 flights, some with empty seats, went to Chicago in that time!!!). That's bull United."
Πλεονεκτήματα: "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."
Μειονεκτήματα: "Cabin temp was uncomfortably warm."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Horrible plane, old and not comfortable at all. Little entertainment to choose from and the technology on the plane was horrible. No healthy food options, won't fly United internationally again"
Πλεονεκτήματα: "Friendly staff. More leg room on United express"
Μειονεκτήματα: "Snack options not good. Wi-Fi connection not good for United app and the free movies didn't work."
Πλεονεκτήματα: "The crew was lovely. Boarding was a breeze."
Μειονεκτήματα: "They don't let you view the flight path unless you pay $5.99 for the full entertainment package. Not cool, guys. The airline advertised two different cheese plates, but the crew informed us that the airline hasn't provided them to the planes. Big disappointment."
Πλεονεκτήματα: "Pilot and stewards were upbeat and cheerful."
Μειονεκτήματα: "sfo had shut down a runway so we were 3 hours late."
Πλεονεκτήματα: "I had not been given a choice of gluten free meal before boarding so I declined the food offered, and the attendant, without my asking her to , went and found something gluten free."
Μειονεκτήματα: "The entertainment screen did not work well."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "They changed my seats."
Πλεονεκτήματα: "Very professional flight crew and ground crew."
Μειονεκτήματα: "Did not want to leave Merida."
Πλεονεκτήματα: "Good airport facilities"
Πλεονεκτήματα: "All good, no complaints!"
Μειονεκτήματα: "I'm 6' 220 pounds, not small, but not huge either. I had to cross my arms or forcefully keep them out in front of me the entire flight. The bigger plane to Tulsa was comfortable, the express flight back to Denver was uncomfortable."
Πλεονεκτήματα: "Food service better than expected. Pleasant and efficient crew. Comfortable."
Μειονεκτήματα: "Malpensa Airport. Too much walking and waiting, especially the long distance from check-in to boarding gate. Just mentions this for information as the issue is an airport problem. However, the airline will be greeting some frazzled travelers. And the your airline received us well!"
Πλεονεκτήματα: "I like the crew. They were very friendly and great."
Μειονεκτήματα: "The entertainment was terrible. On the way to Amsterdam, it was an old TV that had a few channels that looped the same thing over and over again. On the way back to Washington, DC, the TV didn't work."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Flight delays on both legs of the journey."
Πλεονεκτήματα: "Excellent cabin service. Arrive destination on time."
Μειονεκτήματα: "Packed in like sardines. This is not comfortable."
Πλεονεκτήματα: "I have metal leg braces. The staff was helpful getting me from terminal to terminal. They were very helpful."
Μειονεκτήματα: "Having a leg brace makes difficult I am blessed I can move a little without them. I had to move a short distance without my brace. No place to put it back on."
Πλεονεκτήματα: "Was able to get on an earlier flight"
Μειονεκτήματα: "There was a delay of 2 hours and 15 minutes that cause me to lose my bus and forced me to wait in the airport for 6 hours. Very bad experience"
Μειονεκτήματα: "They canceled my flight, lost my luggage made me miss events in my life on my vacation and only comped me 20$ food ticket which is nothing in an airport. And I was stuck in an unfamiliar airport for 10 hours waiting for a new flight through another airline. Oh and dod I mention the bag they lost for a whole day was 50lbs of fresh Alaskan seafood and yes it all was thawed.... I will never fly United airlines again."