Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair"
Μειονεκτήματα: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"
Πλεονεκτήματα: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Μειονεκτήματα: "The temperature on the flight to NY from IST was a bit too cold."
Μειονεκτήματα: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "everything was perfect"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "The flight attendants were lovely, I really like the fact that they were friendly and made me feel safe!"
Μειονεκτήματα: "My luggage didn't arrive in Atlanta and when I called to inquire about it , the lady I spoke to didn't have the info. She seemed ignored when I told her they said it was supposed to be here earlier."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Non- stop option! Great food."
Μειονεκτήματα: "Some of the crew members had an attitude issues and they weren't as attentive as others."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Μειονεκτήματα: "Cramped economy seating, but usual for these days."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "The staff was excellent - wonderful service except the people who let some dog owners on board without bothering to check that they were in their soft cases and not smelling up the plane and walking in the aisles when food was served."
Μειονεκτήματα: "I wish the seats were just a little more accommodating of a normal sized behind! Hard to squish for 10+ hours."
Πλεονεκτήματα: "Crew was excellent needs more room in front of the chairs specially when you are on a plane for 10 hours"
Μειονεκτήματα: "Too tide in front of the chairs"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "it was so HOT!!!!!!!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Μειονεκτήματα: "Narrow seating area."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "The ride was comfortable and smooth. I loved the Turkish Air lounge in Istanbul and also the movie screen was easy to use, although there was a problem with the screen on my flight from Istanbul to Hong Kong."
Μειονεκτήματα: "The food was good but some of the appetizers were not that good. The red wine was not so good, tasted cheap."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "I Like the food and movies"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Μειονεκτήματα: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Μειονεκτήματα: "Rude staffs at the check in"
Μειονεκτήματα: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Πλεονεκτήματα: "Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent."
Μειονεκτήματα: "The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep."
Πλεονεκτήματα: "Crew was not helpful they also spoilt my luggage"
Μειονεκτήματα: "Dealing with people is not fun but they chose to do this not a volunteer work. Customer service at RJ is horrible. The crew was horrible from chicago to Baghdad. They need some people skills."
Πλεονεκτήματα: "Not much really"
Μειονεκτήματα: "Delayed departure; departure fate kept changing; long time waiting on the bus"
Μειονεκτήματα: "The supervisor and some of his crew were rude because I had a problem and they were not helping"
Μειονεκτήματα: "Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!"
Μειονεκτήματα: "Boarding was vary slow and not on time. We lost one bag."
Πλεονεκτήματα: "Greatest crew ever."
Πλεονεκτήματα: "All staff I have met were Professional employees ."
Μειονεκτήματα: "Nothing at all."
Πλεονεκτήματα: "Crew attentive, flight left and arrived on time"
Μειονεκτήματα: "More movie and TV show options. Also foot rest would have been nice."
Πλεονεκτήματα: "Seats were really good and the crew hospitality was awesome"
Πλεονεκτήματα: "Bag arrived which was great, boarding was easy and the flight was on time. The airport in Jordan was beautiful and Larnaca is very easy to navigate."
Πλεονεκτήματα: "It is on time. Nice aircraft and crew."
Μειονεκτήματα: "The breakfast needs improvement."
Μειονεκτήματα: "I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight."
Πλεονεκτήματα: "Wasn’t able to change my flight n I lost it"
Μειονεκτήματα: "Need flexibility on changing dates"
Μειονεκτήματα: "Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation."
Μειονεκτήματα: "Full of religus people oriblle babis craying"
Πλεονεκτήματα: "Crew exceptionally nice"
Μειονεκτήματα: "Can’t turn off the screen"
Μειονεκτήματα: "They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between."
Πλεονεκτήματα: "Easy boarding process, friendly staff. Newer plane (787 Dreamliner). The Crown lounge in Amman is gorgeous."
Μειονεκτήματα: "Food was ok, the seats were narrow. Even though they laid flat, they were stiff and not as comfortable as Qatar, Etihad, or Emirates. I have had better experiences and sleep on the other carriers."
Πλεονεκτήματα: "The best airline I ever used! New planes and very friendly workers!"
Πλεονεκτήματα: "The plane was new and spacious."
Μειονεκτήματα: "Crew served old and cold coffee."
Μειονεκτήματα: "First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable"
Μειονεκτήματα: "Food, seat and entertainment are awful"
Πλεονεκτήματα: "Non stop flight"
Μειονεκτήματα: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
Πλεονεκτήματα: "Left on time. Probably overpriced for the length of the flight. Baggage was out promptly."
Πλεονεκτήματα: "We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice."
Μειονεκτήματα: "When My luggage was searched at the gate of armman before fly back to Chicago, my camera was taken away by security person, he never returned to me. I only found out when I got home."
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "Normal flight no entertainment"
Πλεονεκτήματα: "The staff were nice and friendly and the plane was clean."
Μειονεκτήματα: "There were weird issues. Although the plane was fairly new all three toilet seat lids would not stay upright meaning you had to hold them, which was creepy! There were no paper towels in the bathroom--only tissues. The food was poor and portions small even by airline standards. About 25 of us waited one hour for our bags to arrive."
Πλεονεκτήματα: "Very short, only a half hour flight"
Μειονεκτήματα: "nothing not to like"
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Poor food no coffee or tea for breakfast"
Μειονεκτήματα: "Flight attendants was a bit rude and not nice to passengers. They do not treat fairness to everyone and not cautious with their actions. I asked for water to one of the guy flight attendants and he did not come back."
Πλεονεκτήματα: "ماشي حالها كرحلة قصيرة"
Μειονεκτήματα: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Πλεονεκτήματα: "ماشي حالها كرحلة قصيرة"
Μειονεκτήματα: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Πλεονεκτήματα: "On time, quick"
Πλεονεκτήματα: "Overall service was smooth and simple."
Μειονεκτήματα: "I couldn't turn off the personal TV, which made it hard to sleep."
Μειονεκτήματα: "Seats are too close to each other"
Πλεονεκτήματα: "Space in the airplane Great service Multimedia system"
Πλεονεκτήματα: "I like that we were able to board quickly."
Μειονεκτήματα: "I didn't enjoy the way the flight attendants were treating there guest."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "People weren't sitting in their assigned seats. They resolved the issue by reassigning those who were last on the plane."
Πλεονεκτήματα: "I didn't have a boarding pass for Royal Jordanian as it was a connecting flight and the UIA groundstaff refused to print one for me when I checked in. Royal Jordanian was very accomodating and sent someone down to the terminal to help me. The food was tasty and fresh as well."
Μειονεκτήματα: "I found used chewing gum in the magazine pouch in front of me which was pretty disgusting. The notice boards said the plane was boarding so I rushed from the lounge to the gate and they hadn't actually opened it yet (and didn't for the next ten minutes). Small things, but stopped me from giving an EXCELLENT rating."
Μειονεκτήματα: "The toilet."
Πλεονεκτήματα: "It was a very quick flight!"
Πλεονεκτήματα: "More food please"
Πλεονεκτήματα: "Crew cabin welcome us warmly and very polite."
Μειονεκτήματα: "Food wasn't too good. Couldn't watch movie till almost landing."