Μειονεκτήματα: "Very old cramped plane. I actually overheard the airplane say that it was tired and wanted to be replaced with one made in this millenium..."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "Arrived alive."
Μειονεκτήματα: "Literally everything. Plane was super dirty upon boarding amongst other typical AA complaints."
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "Crew was nice and flight was very smooth."
Πλεονεκτήματα: "The crew and the service was excellent."
Πλεονεκτήματα: "In first class, what’s not to love"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Seating, nice personnel"
Μειονεκτήματα: "Long layover in Chicago"
Μειονεκτήματα: "It was an overbooked packed early morning flight with International passengers partnering with the flight. Everyone had bags and no one woukd check them to rhe final destination which caused delays. This was the only issue."
Μειονεκτήματα: "Check in at originating and connecting flight very difficult. American Airlines could not find reservation on British Airways system. Was asked multiple times if I truly was booked on the flight. Four+ hour delay due to mechanical issues, delayed by union issues."
Μειονεκτήματα: "going through customs at the airport until barcelona takes in inordinate amount of time."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "With the exception of comments below, everything was great."
Μειονεκτήματα: "Although I understand bad weather is out of the airlines' hands, cancellation of flights seemed to be called a little early (ie to places that we just starting to rain before snow). It took me four days to get home (mnl-rap) because of cancelled flights"
Μειονεκτήματα: "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"
Πλεονεκτήματα: "I loved everything"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "The seats were small and I’m 5’3"
Πλεονεκτήματα: "Extensive selection of movies. Brand new 787 aircraft. Friendly crew."
Μειονεκτήματα: "Tight seats"
Πλεονεκτήματα: "The food and the snack was pretty good"
Μειονεκτήματα: "I paid $20 for the 24 hours of Wi-Fi and it never worked On either flight. The guy sitting in the seat behind me kept putting his knees into the back of the seat to prevent me from reclining so that his girlfriend could sleep with her head in his lap, so I could not recline in sleep on the long flight from Munich to Philadelphia. I don't have any of these issues when I fly on United. If you want me to fly on American more than I suggest you fixed them."
Πλεονεκτήματα: "I would like that the seats were not so small I got 2 people with overweight and I was very uncomfortable the trip"
Μειονεκτήματα: "in all the flight you did not have internet WiFi"
Μειονεκτήματα: "Everything sucks"
Πλεονεκτήματα: "The crew on this flight was excellent."
Μειονεκτήματα: "For the fourth flight in a row with American the flight was late. I guess you don’t want to be in a hurry with this airline and have a long layover if you are connecting."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "Flight delayed due to weather issues then compounded by crew issues. Would have been tolerable if they had been upfront about it instead of doing the one hour delay, then another hour, then another hour ad nauseum. More than 3 hours total."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "The flight itself was fine and the staff were friendly."
Μειονεκτήματα: "Didn't like getting herded onto a shuttle bus where most people had to stand packed in like sardines, only to idle for 15 minutes and drive in a circle back to the gate because there was something wrong with the plane. Then the ambiguous delay that lasted three hours."
Πλεονεκτήματα: "Wonderful and super friendly crew"
Μειονεκτήματα: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."
Μειονεκτήματα: "Now pay significant more for carry on bags for another mediocre airline where it is not significantly cheaper."
Πλεονεκτήματα: "Much more room in seats than expected"
Μειονεκτήματα: "i never LEFT!"
Πλεονεκτήματα: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Πλεονεκτήματα: "The process of boarding, baggage check, etc"
Πλεονεκτήματα: "The boarding was done well"
Μειονεκτήματα: "This was a 6 hour flight so American could at least have offered a better choice of in flight food purchases"
Μειονεκτήματα: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."
Πλεονεκτήματα: "An open seat next to me"
Πλεονεκτήματα: "Nothing whatsoever."
Μειονεκτήματα: "The connection was too short and I nearly missed my flight. This idiot shuttle operator willfully refused to tell me (literally she just walked away when I asked which terminal the shuttle was going to) where the shuttle was going and I ended up at the wrong terminal"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Crew are saving a bad experience"
Μειονεκτήματα: "Space are laughable"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Delayed departure; plane too hot to board on time after it arrived; delayed at Akron"
Μειονεκτήματα: "You overbooked the flight"
Πλεονεκτήματα: "Timely and prepared flight."
Πλεονεκτήματα: "Good food & movies."
Μειονεκτήματα: "food options, departure delay"
Μειονεκτήματα: "The landing gate in Palm Springs."
Πλεονεκτήματα: "It wasn't bad for an American based international flight, but also not wonderful. Crew was great. Snacks were good. The extensive entertainment options were great and enjoyed extensively."
Μειονεκτήματα: "The vegetarian options were AWFUL. Like, really really bad. Seats seemed smaller than previous flights."
Μειονεκτήματα: "Small, old plane. No drinks, snacks, or entertainment."