Πλεονεκτήματα: "The seat that I picked."
Μειονεκτήματα: "Running water in the bathroom"
Πλεονεκτήματα: "Staff were accommodating and considerate, great flight!"
Πλεονεκτήματα: "Seat comfortable"
Πλεονεκτήματα: "Absolutely professional!"
Μειονεκτήματα: "Nothing all perfect"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "The food its disgusting"
Μειονεκτήματα: "Better service and better food"
Πλεονεκτήματα: "Crew were amazing, superb."
Μειονεκτήματα: "Food verity, seat comfort ability, wider range of entertainment."
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Entertainment and food is always great with Qatar!"
Μειονεκτήματα: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Πλεονεκτήματα: "In-flight entertainment choices."
Μειονεκτήματα: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Πλεονεκτήματα: "Crew was great. TV Entertainment system was excellent."
Μειονεκτήματα: "I was not able to fly"
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The food was horrible."
Πλεονεκτήματα: "Crew was very accommodating"
Μειονεκτήματα: "WC size (too small) and location ( way too close to flight staff and food section)"
Πλεονεκτήματα: "Regular A330 was substituted for a 787 dreamliner."
Πλεονεκτήματα: "The Service is always great, entertainment system is great and the food is even good."
Μειονεκτήματα: "I liked everything!"
Πλεονεκτήματα: "Super check in, great entertainment options"
Μειονεκτήματα: "Cabin crew were not very helpful. Food was average at best."
Πλεονεκτήματα: "Best business class I have ever been on. Better than most First class."
Πλεονεκτήματα: "Flight services"
Μειονεκτήματα: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Μειονεκτήματα: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Πλεονεκτήματα: "Staff was outstanding"
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Μειονεκτήματα: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Πλεονεκτήματα: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Μειονεκτήματα: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Πλεονεκτήματα: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Μειονεκτήματα: "We have no complaints."
Πλεονεκτήματα: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Μειονεκτήματα: "Food poor- no variety"
Πλεονεκτήματα: "Everything!!!! The best airline in the world!"
Μειονεκτήματα: "Some crews are not accommodating."
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "Good attitude from staff"
Πλεονεκτήματα: "Polite staff keen to help"
Μειονεκτήματα: "Flight was delayed materially with little forewarning Service was poor"
Μειονεκτήματα: "Food could have been better. Dessert was disappointing, more choice could have been good."
Πλεονεκτήματα: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Μειονεκτήματα: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Πλεονεκτήματα: "food and courtesy of the staff"
Μειονεκτήματα: "The seats are terrible."
Πλεονεκτήματα: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Μειονεκτήματα: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Πλεονεκτήματα: "The crew members are amazing."
Μειονεκτήματα: "Was denied boarding."
Πλεονεκτήματα: "Comfortable wide seats, good service"
Πλεονεκτήματα: "Crew was excellent. Good flight"
Μειονεκτήματα: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Πλεονεκτήματα: "Absolutely nothing!!!!!"
Μειονεκτήματα: "Again, our flight was cancelled without notification!!!!!"
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Πλεονεκτήματα: "Easy boarding."
Μειονεκτήματα: "British Airways is the only airline I’ve flown that doesn’t off free water."
Μειονεκτήματα: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Stop losing my luggage and stop charging for food."
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "Seet could be more comfortable."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air"
Μειονεκτήματα: "Nothing. This has been the best flight experience I’ve ever had."
Πλεονεκτήματα: "New planes, good food, professional crew."
Πλεονεκτήματα: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Μειονεκτήματα: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "Some crew members were not friendly"
Πλεονεκτήματα: "Seat comfortable, Crew was great."
Μειονεκτήματα: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"
Μειονεκτήματα: "My flight from Venice was almost 2 hours late leaving. I missed my connecting flight to Baltimore and was removed from the list even though the Baltimore flight left about 15 minutes late. I had 25 minutes to make it to my connecting flight but was already removed. Airline said I had to be through security within 35 minutes of the flight. I could not get a flight out until the next day."
Πλεονεκτήματα: "Quick flight, good service."
Μειονεκτήματα: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Πλεονεκτήματα: "Speedy and friendly service from crew"
Μειονεκτήματα: "Flight was delayed. Not their fault; French traffic control strike"
Μειονεκτήματα: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "Quick boarding, good crew."
Μειονεκτήματα: "Greasy food."
Πλεονεκτήματα: "Overall flight experience was average. Crew was friendly."
Μειονεκτήματα: "American Airlines always use those old Boeings for flights between Paris and the US. They look so old inside. No modern entertainment. They still have those small screens on the ceiling. No individual entertainment stations. And seats are not comfortable."
Μειονεκτήματα: "Freezing cold cabin"
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "Crews were very polite and helpful when I had trouble with my carry on luggage. Cheerful despite the overnight flight. Unfailingly polite when asking people to do things that had already been asked or explained several times."
Μειονεκτήματα: "Seat was uncomfortable--something about the contour of the back. Pasta with vegetables was mushy. Not enough movie choices."
Πλεονεκτήματα: "After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service."
Μειονεκτήματα: "Old plane, poor food, no snacks, poor and old entertainment system."
Μειονεκτήματα: "When I got to London British airways refused to board the plane that was originally scheduled to leave for Warsaw because there were not enough passengers. That happened twice. I was at the airport for over 12hrs and the airline didn't offer an explanation at all or even a food voucher. It was tortourous"
Μειονεκτήματα: "Paid extra for mediocre seats"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "BTW, BA cancelled the flight from Chicago and changed it to AUS->DFW->LON->BOM. While returning, wheel chair assistant left my parents on the midway who can't walk much and don't understand English. This happened at DFW airport. Next time I will think twice to book with this airline."
Πλεονεκτήματα: "Easy no hassle trip home"
Μειονεκτήματα: "BA will receive a specific letter regarding our out bound experience from San Jose CA, and I would hope to get to speak to a BA representative about our experience as well."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "My flight was changed at airport"
Μειονεκτήματα: "Barely made flight-- no help offered"
Πλεονεκτήματα: "Short flight so service was standard, was conked out for most of it so I guess it was comfortable :D"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "Very smooth ride, good food. Glad to fly again."
Πλεονεκτήματα: "Staff were professional and polite"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Μειονεκτήματα: "The ticket was 3,000 dollars and the service was worse than usual"
Πλεονεκτήματα: "A little more leg room than regular flights, yummy food, more bathrooms. Even though I couldn't sleep during the whole 10 hours, there was a lot to watch and play provided by the airline."
Μειονεκτήματα: "During the flight, I called the service button a few times and no one came. I don't mind going up and getting water, but it was a hassle being in a middle seat and asking my fiancé to let me out several times."
Πλεονεκτήματα: "The crew was very friendly and the captain did his best to make up for a delay"
Μειονεκτήματα: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Μειονεκτήματα: "Everything was for sale only."
Πλεονεκτήματα: "Got there in one piece."
Πλεονεκτήματα: "The crew whas perfect, the seats comforted and the food whas good."
Πλεονεκτήματα: "The crew was nice. Service was excellent."
Μειονεκτήματα: "The upholstery can be improved."
Μειονεκτήματα: "Nothing else. All was well"
Μειονεκτήματα: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"
Μειονεκτήματα: "The toilets were filthy. The tv touch screens didn’t work"
Μειονεκτήματα: "Chicken was undercooked. No power outlets."
Μειονεκτήματα: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"
Πλεονεκτήματα: "Crew was very friendly and professional"
Μειονεκτήματα: "45 minutes late departure"
Μειονεκτήματα: "Old aircraft rickety seats"
Μειονεκτήματα: "Old aircraft, rickety seats"
Πλεονεκτήματα: "Punctuality in Punctuality"
Μειονεκτήματα: "Everything's is ok"
Πλεονεκτήματα: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"
Μειονεκτήματα: "Everything starting from the check in to on board restrooms"
Μειονεκτήματα: "USB connection was not working from my seat"
Πλεονεκτήματα: "The seats were very comfortable and generally this flight is comfy"
Μειονεκτήματα: "The queue during boarding is very long, they need to add counters"
Πλεονεκτήματα: "Crew was so nice and very helpful"
Μειονεκτήματα: "Timing, delayed by 20 minutes"
Πλεονεκτήματα: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Μειονεκτήματα: "The food could have been better and the crew attention and assistance to the passengers."
Πλεονεκτήματα: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The crew were quite homely."
Μειονεκτήματα: "The orderliness during boarding needs more work"
Μειονεκτήματα: "The delay was too much"
Πλεονεκτήματα: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Μειονεκτήματα: "Old airport that is uncomfortable with bad lounges that are not even worth going into."
Πλεονεκτήματα: "Seats, pillows, blankets, entertainment system, crew."
Μειονεκτήματα: "The entire flight was great!"
Πλεονεκτήματα: "The customer service from crew members"
Μειονεκτήματα: "The snacks"
Πλεονεκτήματα: "Nothing - decades behind other Airlines."
Μειονεκτήματα: "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."
Μειονεκτήματα: "Waiting for customer service"
Πλεονεκτήματα: "The food was delicious"
Μειονεκτήματα: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Little turbulence but nothing serious"
Πλεονεκτήματα: "Plenty of meal service quick boarding process"
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "The worst airline company I've ever used"
Πλεονεκτήματα: "USB plug, nice TV/ entertainment"
Πλεονεκτήματα: "Crew members were friendly, movie selection was good, food was nice as well"
Μειονεκτήματα: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Μειονεκτήματα: "Check in was a mess in Ethiopia."
Πλεονεκτήματα: "nice movie but that's all"
Μειονεκτήματα: "chair and light broken. tasteless food. small screens"
Πλεονεκτήματα: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Μειονεκτήματα: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"
Πλεονεκτήματα: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Μειονεκτήματα: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Πλεονεκτήματα: "Again, the cabin crew where all very nice."
Μειονεκτήματα: "Seating space was very tight on this plane."
Πλεονεκτήματα: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Μειονεκτήματα: "They are very unprofessional and unhelpful and I'll never book them again."
Μειονεκτήματα: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Πλεονεκτήματα: "In entabe the way everything is done was very good the food on that day was not good"
Πλεονεκτήματα: "Great service"
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Food seemed of poor quality."
Πλεονεκτήματα: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Πλεονεκτήματα: "The service, the comfort, the team was brilliant."
Πλεονεκτήματα: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Μειονεκτήματα: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."
Μειονεκτήματα: "Comfort level and food."
Πλεονεκτήματα: "Smooth Flight."
Μειονεκτήματα: "The food."