Πλεονεκτήματα: "The crew was very good. Seat was comfortable."
Μειονεκτήματα: "Running water in the bathroom."
Πλεονεκτήματα: "Crew was excellent. Really helpful people."
Μειονεκτήματα: "Seats are so tight and close to each other."
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Service and entertainment"
Μειονεκτήματα: "On boarding and on time departure"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Bassinet seats could be bigger for comfort with an infant."
Πλεονεκτήματα: "Crew was nice. Seat was broken for recliner."
Μειονεκτήματα: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "Food quality need to improved"
Μειονεκτήματα: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Πλεονεκτήματα: "Plane quite empty so lots of space."
Μειονεκτήματα: "Service not very attentive, had to repeatedly ask."
Πλεονεκτήματα: "Crew was superbly amazing which made flight enjoyable."
Μειονεκτήματα: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Πλεονεκτήματα: "The crew was amazing and delightful."
Μειονεκτήματα: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Μειονεκτήματα: "Seats for its along way"
Πλεονεκτήματα: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Very uncomfortable seats in business class, almost no recline."
Πλεονεκτήματα: "The crew was polite and professional"
Μειονεκτήματα: "The food was disgusting The plane is dirty The bags are treated badly"
Πλεονεκτήματα: "Everything was good. Seat is roomy and able to stretch leg."
Μειονεκτήματα: "toilet is smaller"
Πλεονεκτήματα: "Good service"
Πλεονεκτήματα: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Μειονεκτήματα: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Πλεονεκτήματα: "The crew and comfort of the flying ship is excellent."
Μειονεκτήματα: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Πλεονεκτήματα: "The crew was friendly and helpful. And the food choices were good."
Πλεονεκτήματα: "Good food, overall good service"
Πλεονεκτήματα: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Πλεονεκτήματα: "Good movies, comfortable seats"
Μειονεκτήματα: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Μειονεκτήματα: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Πλεονεκτήματα: "On time and efficient"
Μειονεκτήματα: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."
Πλεονεκτήματα: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Μειονεκτήματα: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "I like everything about the flight"
Μειονεκτήματα: "Flight was very long"
Πλεονεκτήματα: "Worst customer service"
Πλεονεκτήματα: "Completely satisfied. Excellent all the way!"
Μειονεκτήματα: "Everything was perfect. Thank You."
Πλεονεκτήματα: "Great food etc"
Μειονεκτήματα: "Dirty old plane"
Πλεονεκτήματα: "Had the best flight experience of my life. Comfort, food & especially service was excellent."
Πλεονεκτήματα: "Polite staff keen to help"
Μειονεκτήματα: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Πλεονεκτήματα: "They make you feel like a person"
Μειονεκτήματα: "the flight was canceled."
Πλεονεκτήματα: "The crew was friendly"
Μειονεκτήματα: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Μειονεκτήματα: "Catering and seating. They ran out of food and drinks"
Πλεονεκτήματα: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Μειονεκτήματα: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."
Πλεονεκτήματα: "food was decent and the staff on the plane were pleasant."
Μειονεκτήματα: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."
Πλεονεκτήματα: "Great flight - and definitely the best airline food we've had in a while"
Πλεονεκτήματα: "Flight was not crowded, room to stretch out. Food and service was good."
Μειονεκτήματα: "Difficult boarding procedure."
Μειονεκτήματα: "Seat cushion was hard for long flight time!"
Πλεονεκτήματα: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Πλεονεκτήματα: "Very spacious, good food & service"
Πλεονεκτήματα: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Μειονεκτήματα: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Μειονεκτήματα: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Πλεονεκτήματα: "Short flight and no problems."
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."
Πλεονεκτήματα: "Confort was minor but ok"
Μειονεκτήματα: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"
Πλεονεκτήματα: "pilot was great... made the landing at key west seem easy!"
Μειονεκτήματα: "Flight attendants seemed to really like their jobs!"
Πλεονεκτήματα: "The flight was comfortable"
Μειονεκτήματα: "It got delayed multiple times."
Μειονεκτήματα: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Πλεονεκτήματα: "Almost 3 hours of delayed"
Πλεονεκτήματα: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Late departure"
Μειονεκτήματα: "Faster lines at check-in. More courteous security personnel"
Πλεονεκτήματα: "Pilot was super nice and informative when the flight was delayed."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"
Μειονεκτήματα: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Πλεονεκτήματα: "I like flying Delta. Make you feel comfortable and at ease."
Πλεονεκτήματα: "Fantastic crew!"
Μειονεκτήματα: "The seats were incredibly hard and uncomfortable."
Πλεονεκτήματα: "Don't know yet, because I have not left Korea."
Μειονεκτήματα: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Πλεονεκτήματα: "Everyone was great!"
Πλεονεκτήματα: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Μειονεκτήματα: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "The exit row seats reclined."
Μειονεκτήματα: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Μειονεκτήματα: "That we did not have a seat assigned"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "No entertainment on flight. No smoking in Minneapolis airport"
Πλεονεκτήματα: "Awesome selection of movies"
Μειονεκτήματα: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Πλεονεκτήματα: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Μειονεκτήματα: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Πλεονεκτήματα: "Made it out of Detroit that same day! Friendly flight attendants!"
Μειονεκτήματα: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."
Πλεονεκτήματα: "The movie selection is very good"
Μειονεκτήματα: "Both boarding the flight and getting off the flight were severely delayed. The flight attendants also seemed to ignore half the plane when handing out drinks and when picking up trash. I had to flag someone down after they had simply walked past my row both times."
Πλεονεκτήματα: "Short flight so no food, drink or entertainment."
Μειονεκτήματα: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Πλεονεκτήματα: "Plenty of room, on time"
Πλεονεκτήματα: "Kara was really nice to us."
Μειονεκτήματα: "Noisy plane."
Πλεονεκτήματα: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Μειονεκτήματα: "I would have liked more of a music and movie selection."
Πλεονεκτήματα: "Seats were comfortable"
Πλεονεκτήματα: "Delta made the experience great"
Μειονεκτήματα: "Flight was delayed almost two hours"
Μειονεκτήματα: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Πλεονεκτήματα: "The flight attendants were helpful, the flight was smooth."
Μειονεκτήματα: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Flight was smooth and leg room great"
Μειονεκτήματα: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Μειονεκτήματα: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."
Πλεονεκτήματα: "we got on another air conditioned plane"
Μειονεκτήματα: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Μειονεκτήματα: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Πλεονεκτήματα: "Delta crews are the best in the US, very competent and they know how to take care of you."
Μειονεκτήματα: "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "amazing and great customer service"
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Πλεονεκτήματα: "All good"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was attentive"
Μειονεκτήματα: "We sat on the runway for an hour."
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "Food and crew were terrific."
Μειονεκτήματα: "Security at Frankfurt is particularly laborious"
Πλεονεκτήματα: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Crew. Meal good too."
Μειονεκτήματα: "Bus rides to aircraft at Frankfurt"
Πλεονεκτήματα: "Flew Lufthansa- Started On-time, landed ahead of time, service was wonderful, ride was good overall. Crew was excellent!"
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Μειονεκτήματα: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Πλεονεκτήματα: "Crew were great"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Μειονεκτήματα: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."
Μειονεκτήματα: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Μειονεκτήματα: "Could not have been better"
Μειονεκτήματα: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"
Πλεονεκτήματα: "Good selection of movies and music. Food was mediocre."
Μειονεκτήματα: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "service was great flight was on time luggage came on time"
Πλεονεκτήματα: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Μειονεκτήματα: "Used backup plane. It had an older entertainment system."
Πλεονεκτήματα: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Μειονεκτήματα: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."
Πλεονεκτήματα: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Μειονεκτήματα: "Only one free drink per meal, otherwise only tea or coffee."
Πλεονεκτήματα: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Μειονεκτήματα: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."
Μειονεκτήματα: "Pay for a coke?"
Πλεονεκτήματα: "Excellent service and food."
Μειονεκτήματα: "Only one free soda. Beer and wine for a fee."
Πλεονεκτήματα: "The comfort and technology on the aircraft."
Πλεονεκτήματα: "On time flight"
Πλεονεκτήματα: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Πλεονεκτήματα: "Good service, pleasant staff."
Πλεονεκτήματα: "Top notch service , catered very much to Americans . Would definitely fly again"
Πλεονεκτήματα: "Crew were pleasant."
Μειονεκτήματα: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Πλεονεκτήματα: "easy board, timely departure & nice tea :)"
Μειονεκτήματα: "seats were small and a bit dirty"
Μειονεκτήματα: "Should at least serve some water"
Πλεονεκτήματα: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Μειονεκτήματα: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."
Πλεονεκτήματα: "Nice planes with all the basics you need"
Μειονεκτήματα: "Terrible food"
Πλεονεκτήματα: "Upgraded to business class"
Μειονεκτήματα: "Flight delayed an hour & half"
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Μειονεκτήματα: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."
Πλεονεκτήματα: "Seat room good. Food very good. Flight attendants excellent."
Μειονεκτήματα: "Nothing comes to mind at this time."
Πλεονεκτήματα: "Great flight very happy"
Μειονεκτήματα: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Μειονεκτήματα: "Water and beer paying"
Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Πλεονεκτήματα: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Μειονεκτήματα: "The food was not so good. It looked like they were really trying to cut corners with very small portions."
Πλεονεκτήματα: "Clean plane, decent food"
Πλεονεκτήματα: "Flight attendant was friendly, tea or coffee offer."
Μειονεκτήματα: "How much really does it cost to offer a juice when the people are travelling at 7 am?"
Πλεονεκτήματα: "Great leg room."
Μειονεκτήματα: "The food was just ok."
Πλεονεκτήματα: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."
Πλεονεκτήματα: "The flight attendants were good at checking on the needs of the passengers"
Πλεονεκτήματα: "Wheel chair service excellent."
Μειονεκτήματα: "No wet wipes on the food trays !"
Πλεονεκτήματα: "Excellent meal and very friendly staff."
Μειονεκτήματα: "The cabin temperature seemed pretty warm."
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "The seats were comfy"
Μειονεκτήματα: "They don't even offer water as a free beverage, only coffee or tea. And, not even a packet of pretzels on a three-hour flight. I didn't miss the entertainment much, but on a three-hour flight, it's a nice option."
Πλεονεκτήματα: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Μειονεκτήματα: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."
Μειονεκτήματα: "no vegetarian food I am always told should have ordered at booking but this option is always made obscure, difficult or impossible too cramped and plain full to capacity"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Μειονεκτήματα: "My luggage was lost"