Πλεονεκτήματα: "The crew was OK. The seats were normaly OK."
Μειονεκτήματα: "Maybe better food"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "Food and service"
Πλεονεκτήματα: "Loved the amenities kit. The hostess was very nice and always helping with a smile."
Μειονεκτήματα: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Over all v good"
Μειονεκτήματα: "Why prizes change at the time of booking?"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Μειονεκτήματα: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."
Μειονεκτήματα: "See comments above about connection at IST."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Μειονεκτήματα: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "food, entertainment"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Μειονεκτήματα: "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Μειονεκτήματα: "The seats were hard and lacked legroom"
Μειονεκτήματα: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Μειονεκτήματα: "Not a lot of leg room in coach..but thats normal for most airplanes."
Πλεονεκτήματα: "Crew were lovely. I did request a window seat at check in and the clerk said she had done it, however I was stuck in the middle of two people 16J so it was a very uncomfortable flight."
Μειονεκτήματα: "Two babies screened the whole way to Los Angeles I was ready to kill them. Babies on long haul flights should be strapped to the wings. it was ridiculous/annoying. No vegetarian option on the flight to LA which would have been nice. However the food is really good and I loved the eggs for breakfast."
Πλεονεκτήματα: "Landed at right time."
Μειονεκτήματα: "Check in service at SFO airport was really poor. Leg space is not good."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Excellent customer service"
Μειονεκτήματα: "The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken. Can’t say a single good thing about this flight."
Πλεονεκτήματα: "Worst customer service ever"
Μειονεκτήματα: "Crew’s were not professional enough"
Πλεονεκτήματα: "Flight was canceled without notice"
Πλεονεκτήματα: "The boarding process was efficient. The crew were friendly and professional."
Μειονεκτήματα: "The Entertainment system broke down 3 times during the flight."
Πλεονεκτήματα: "Space, crew"
Μειονεκτήματα: "Chaotic boarding"
Μειονεκτήματα: "I lost my luggage in final distention (Riyadh City, Saudia Arabia). I reported that, but no replay until now."
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Waited in bus for long time while they were cleaning the plane"
Πλεονεκτήματα: "Every member of the crew I encountered was five-star, and went above and beyond."
Μειονεκτήματα: "The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board."
Πλεονεκτήματα: "Coffee was excellent."
Μειονεκτήματα: "My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight."
Πλεονεκτήματα: "Crew members were doing the best from what was given."
Μειονεκτήματα: "The on board entertainment sound system was broken. The bathrooms were unclean."
Πλεονεκτήματα: "thank you"
Μειονεκτήματα: "hi all"
Πλεονεκτήματα: "The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable."
Πλεονεκτήματα: "Check in was smooth"
Μειονεκτήματα: "My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing"
Πλεονεκτήματα: "Seat comfort and food"
Μειονεκτήματα: "Drinks service skimpy - remote boarding a bit chaotic"
Μειονεκτήματα: "Some crew are helpful some are lazy"
Πλεονεκτήματα: "CLOSE TO ENTRANCE"
Μειονεκτήματα: "Changing the terminal and getting the luggage from domestic to international terminal. The saudi representative at the saudi airlines checkin counter was rude, looked as if he was prejudiced, told me the flight was full, while it was not. he could have given me a better seat."
Μειονεκτήματα: "The crew was not good and professional"
Πλεονεκτήματα: "Food was good"
Πλεονεκτήματα: "Overall it was an ok night flight. language handling."
Μειονεκτήματα: "Delays with taking off, arriving late. No entertainment."
Μειονεκτήματα: "Our flight was delayed from Saudi we came to the counter they told us to go back to the carrier counter which the cause to miss the flight to Seattle"
Μειονεκτήματα: "Lost my luggage"
Μειονεκτήματα: "Every thing good"
Πλεονεκτήματα: "Short transit"
Μειονεκτήματα: "People are rude"
Πλεονεκτήματα: "Short wait transit"
Μειονεκτήματα: "Crews are not really helpful. Some of them are. First flight from NY to Saudi was fine but the next one was not so good"
Πλεονεκτήματα: "Seat was broken and food was not good"
Μειονεκτήματα: "Food and sear"
Πλεονεκτήματα: "Everything was so good"
Πλεονεκτήματα: "Very good service and in time"
Πλεονεκτήματα: "The crew were patient to everyone's requests. Food was more than sufficient."
Μειονεκτήματα: "Seats were too small and space was tight."
Μειονεκτήματα: "food on each flight was not the one requested/ Called the customer service and specifically told them that my mom (the traveller) is a vegetarian and while her journey to the US, she did not get any food, had to eat only fruits. They suggested the Hindu meal and i happily agreed, but the exact same thing happened. Hindu meal turned out to be non-vegetarian Indian food! Never ever would travel by this airline again... lesson for life! would bad mouth about this airline whenever I can!"
Μειονεκτήματα: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."
Μειονεκτήματα: "They lost my bags for the second time"
Μειονεκτήματα: "There are no variety in the food menu."
Μειονεκτήματα: "There were a lot of mix ups with our visit about our passports"
Πλεονεκτήματα: "Staff was nice."
Μειονεκτήματα: "They change schudle and now i am going back and again they change the scedule the flight time is 18 hour and now it 31 hour and no one answer my resechudle."
Πλεονεκτήματα: "Delay of 3 hours from LAX which also caused us to miss our connecting flight. Added many hours to an already long trip"
Πλεονεκτήματα: "I feel good to travel with Saudi airlines, the departure and arrival is on time onboard the facilities provided is good, the crew is good"
Μειονεκτήματα: "AC not working Flight attendant not smiling Bad seats Worst flight I ever been to"
Πλεονεκτήματα: "plan was on time in departed and arrive food was fine all services was good"
Μειονεκτήματα: "All was well."
Μειονεκτήματα: "Personnel in jeddah airport left their places ,,leaving thousands of passengers without service. ..no one to complain to,,, irresponsible behaviour, ,,never using your airlines again"
Πλεονεκτήματα: "Every services are excellent."
Πλεονεκτήματα: "Clean and ok. High quality seats, sheets and entertainment systems. Food is ok too."
Μειονεκτήματα: "Boarding: should give priority to those with constraints ( kids, laggage, ...etc) we had a baby with us, and couldn't get appropriate seat close to the crib hook."