Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Seat wasn't reclining and was very uncomfortable"
Μειονεκτήματα: "Entertainment section is poor. Wifi reception is terrible"
Πλεονεκτήματα: "Absolutly, they let me switch seat"
Μειονεκτήματα: "No leg room,"
Πλεονεκτήματα: "The crew and counter check in were provided excellent customer service. Very impressed."
Μειονεκτήματα: "My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed."
Πλεονεκτήματα: "I fly coach so no the seat is not comfortable. However the crew, food, and entertainment were great."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Free drinks"
Πλεονεκτήματα: "Comfortable seats; attentive crew."
Μειονεκτήματα: "Cabin temperature; too cold."
Πλεονεκτήματα: "Air Transat provide excellent service with affordable prices. I have arrived late to check-in desk due to unexpected traffic but Air Transat team was very supportive, even helped us to cross the customs in no-time until the gate of the plane without interrupting the flight time. Highly Recommended."
Πλεονεκτήματα: "Loved the extra leg room."
Μειονεκτήματα: "Food was horrible, had two bites and didn’t eat the rest."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Boarding took forever. Seats were tiny"
Μειονεκτήματα: "We boarded late and arrived late."
Πλεονεκτήματα: "Boarding was almost on time. Crew was good."
Μειονεκτήματα: "Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute."
Μειονεκτήματα: "Seats are getting smaller on these short haul flights."
Πλεονεκτήματα: "Nice flying, nice crew, nice jet"
Μειονεκτήματα: "Luggage took an hour to get out... unacceptable"
Πλεονεκτήματα: "Good Service"
Μειονεκτήματα: "Seats can be a little more spacious"
Πλεονεκτήματα: "Crew was great, seats could have been better for the fare we paid..."
Μειονεκτήματα: "The food was not the meal we ordered"
Πλεονεκτήματα: "Seats were pretty comfortable"
Μειονεκτήματα: "The food literally gave me food poisoning"
Πλεονεκτήματα: "The crew was awesome, and the seating was comfortable and lots of room"
Μειονεκτήματα: "We found everything awesome"
Πλεονεκτήματα: "Clean modern plane. Nice crew."
Μειονεκτήματα: "Seats were far too narrow. Couldn't sit back without overlapping shoulders."
Πλεονεκτήματα: "The process to go through security and boarding was smooth and efficient"
Μειονεκτήματα: "Flight on time"
Μειονεκτήματα: "Seats are too small, not enough leg room, no entertainment"
Πλεονεκτήματα: "Crew was kind and attentive. Boarding was efficient."
Μειονεκτήματα: "Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage."
Πλεονεκτήματα: "The pilot was honest and concerned with the safety of the aircraft. That was most appreciated."
Μειονεκτήματα: "Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!"
Πλεονεκτήματα: "Food was better than on my flight to Porto"
Μειονεκτήματα: "There was no water in the washrooms from the start of an 8 hour flight!"
Μειονεκτήματα: "I did not like that economy pax are limited to 1 checked in luggag. I think 2 in more ideal especially for an international flight."
Μειονεκτήματα: "My suitcase was damaged and it was not handled well at the airport and I have not heard back from the Airline"
Πλεονεκτήματα: "Staff was helpful and pleasant."
Μειονεκτήματα: "No room. It was clastertphobic. The seat in front was so close you couldn’t move. The screen for the movie was small and far from the seat and everyone’s head was in the way. Difficult for short people like me to see anything. Not very clean. Not enough washrooms."
Μειονεκτήματα: "My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes."
Πλεονεκτήματα: "The food is excellent, the entertainment contains newest movies."
Μειονεκτήματα: "The seats are somewhat small, and there was no way to do the check in online which meant we had to wait in line to do the check in at the airport. It was fast though"
Μειονεκτήματα: "I miss the flight"
Πλεονεκτήματα: "The crew was nice and seats roomy. The value for the flight was great."
Μειονεκτήματα: "The only thing that I did not enjoy was how extremely hot the flight was. I was in light weight clothes and I was still sweating while on the plane :("
Μειονεκτήματα: "Late boarding, no assigned seating, virtually no options for buying food on board (and the small sandwich that was given for free was not good), no entertainment system, and no outlets for charging electronics."
Πλεονεκτήματα: "boarding, crew"
Μειονεκτήματα: "seats too small"
Πλεονεκτήματα: "Very friendly crew!"
Πλεονεκτήματα: "Staff was amazing. We were delayed in Rome but our connecting flight to Toronto waited for us."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Plane boarding and takeoff was delayed. Also when we landed we got mixed with international flights so I had to go through customs !!!! Took me 2h to leave the airport. Longer than the flight over!!!"
Πλεονεκτήματα: "In flight entertainment. Helpful flight attendants and comfortable enough seats for the price."
Μειονεκτήματα: "Not the airlines fault but the woman in front of me reclined her seat 100% and was in my lap the entire flight: made for leg cramping and discomfort for the 8+ hours in the air. The sand which I received also had soggy bread after warming.. I got the vegetarian and was a bit disappointing."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "No complaints about anything at all"
Πλεονεκτήματα: "Entertainment, movies etc."
Μειονεκτήματα: "Cramped seat"
Πλεονεκτήματα: "The price of the flight"
Μειονεκτήματα: "2 hours and 45 minutes to board a plane that was supposedly not cool enough to board. Then once we were on our way for an almost 11 hour flight, no coffee was available due to "contaminated water". Landing in Toronto after 10 hours and 45 minutes, we had to sit on the plane for another hour because there was no available gates. We were bussed off from a nearby field."
Πλεονεκτήματα: "Friendly service, modern aircraft"
Πλεονεκτήματα: "Boarding was fast"
Μειονεκτήματα: "Charge for a blanket, limits on carryon were unrealistic,no ice in drink, a crew member was cranky throughout flight,"
Πλεονεκτήματα: "Would like to stand more. It is too long sitting."
Πλεονεκτήματα: "Good efficient crew!"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Ran out of the chicken option, all in all, excellent flight, crew and entertainment."
Πλεονεκτήματα: "They made us feel special. They thought about details."
Πλεονεκτήματα: "It was well heated because often airplanes are too cold, I get sick and also notice that some passenger start coughing, and also me after some hours. The personal was friendly and I knowticed that they tried to please everybody. Unfortunately there was a baby who cried most of the time and her mother simply was not able to calm her. I also travelled with two babies and small children every year long distances but mine always fell asleep and never cried. I know this is beyond your control"
Μειονεκτήματα: "The food was not too good, I think I will order vegetarian the next time."
Πλεονεκτήματα: "Great hostesses very friendly"
Μειονεκτήματα: "Very poor meals and entertainment"
Μειονεκτήματα: "We were an hour late boarding the flights. The chairs were also very uncomfortable and did not recline much; they were also so narrow."
Μειονεκτήματα: "Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together."
Πλεονεκτήματα: "Super comfortable business class seats"
Μειονεκτήματα: "Crew could be friendlier."
Μειονεκτήματα: "Not enough movie options"
Μειονεκτήματα: "The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening."
Πλεονεκτήματα: "The staff was nice and food was pretty good"
Μειονεκτήματα: "The plane left ans hour late. The captain said it was to load ciffee on board. I was at yhe airport very early and that plane was sitting at the gate for at least two hours begire take off. There is no excuse fir the coffee not to be aboard. I was sitting in the front row in premium economy. The aet uo for TV screens in that row is awful"
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "Tight uncomfortable seats. Terrible food."
Μειονεκτήματα: "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."
Πλεονεκτήματα: "Plenty of space. Attentive crew. Food was acceptable."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew, Very attentive."
Μειονεκτήματα: "The flød."
Μειονεκτήματα: "The ticket was not valid...had to buy a new ticket"
Πλεονεκτήματα: "Air Canada crew is always courteous"
Μειονεκτήματα: "I have taken this same flight once a year for the last three years and it is always late to depart from NRT to YVR making the costumes and immigration process a hurried hassle for this of us with connecting flights. YVR crew got me and another couple to our next flight on time, but it has already boarded."
Πλεονεκτήματα: "Good meals and services with beverages"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything- packed tight like sardines"
Μειονεκτήματα: "Departure was late, causing me to have to run to the next gate"
Πλεονεκτήματα: "Nothing other than the staff is nice."
Μειονεκτήματα: "Nothing stands out about this flight."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Μειονεκτήματα: "Declined !!!! So long"
Μειονεκτήματα: "There was no wi-fi!!!"
Πλεονεκτήματα: "Pleasant boarding and service crew"
Πλεονεκτήματα: "Very professional but also pleasant. Clean, good food."
Πλεονεκτήματα: "The snack selection is excellent"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "It is hard to like a trip when t h email outbound flight is delayed by 3 hours. Why didn't SC text us to let us know before we left for the airport. I had to find out from flight aware. It still is an insult that we have to pay for even the 1st bag placed in the hold. Also resented having to pay for soft drinks. Almost all the passengers refused the 2nd attempt by crew to offer paid soft drinks."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Boarding gate very small"
Πλεονεκτήματα: "Was able to get on an earlier flight which was really nice. was pretty packed but all in fairly comfortable. Food and entertainment options could improve."
Πλεονεκτήματα: "People working at the check-in counter in Sydney were friendly"
Μειονεκτήματα: "Delayed departure and while I was rebooked for the possibly missed connections already in Sydney it was a premature decision as I would have made the connection in Vancouver. Food on a long flight is important - lousy meals and worst sandwich ever!"
Πλεονεκτήματα: "The flight was exactly as scheduled."
Μειονεκτήματα: "Poor room service, no TV for 10 h long flight, meals were small and not tasty, wine or beer has to be bought. Parents with little babies were sitting in all passengers area. I was hungry and tired after this flight."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Non-working lavatories (?). It shouldn't happen."
Μειονεκτήματα: "They wouldn't seat us together"
Πλεονεκτήματα: "I survived the flight"
Μειονεκτήματα: "The conditions of the plane were terrible. The plane was old and very cramped with sagging seats so close together I could feel the persons knees behind me. There were no screens for entertainment. The food was horrible, and there was no option to buy anything better. The flight attendants were slow with service and even slower to pick up trash. The 2 bathrooms in the back of the plane were dirty and old."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Μειονεκτήματα: "No personal tv on an international flight. The tickets were pretty expensive, I would have expected a personal tv instead of having to use my cell phone- especially with spotty wifi. Chairs weren't very comfortable and the food was so so."
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Πλεονεκτήματα: "food and beverage service"
Μειονεκτήματα: "Lack of organization at boarding; zones need to line up in specific areas and board sequentially. Boarding was chaos."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Πλεονεκτήματα: "I accidentally left my tablet behind when I disembarked. The crew located it and brought it to me speedily while I waited in the baggage area. I'm truly grateful and impressed. All of the flight crew were delightful and thoughtful."
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Very smooth landing!"
Μειονεκτήματα: "PA volume was bit loud"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "Flight departed and arrived on time Nice crew"
Πλεονεκτήματα: "Excellent entertainment system."
Μειονεκτήματα: "Left almost an hour late."
Πλεονεκτήματα: "Nice travelling on a larger aircraft."
Μειονεκτήματα: "We were late arriving in Toronto and our connecting flight was scheduled to depart 20-25 mins from landing and we still needed to get off the plane. Even though the flight staff did request that those individuals who did not have a tight connection to allow those with a tight connection to pass through more quickly - most passengers didn't cooperate. A better process needs to be put in place to ensure those whom have connections are able to meet them."
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Μειονεκτήματα: "No in flight entertainment available"
Μειονεκτήματα: "Confusion at every airline because air canaduh forgot to release funds to other lines."
Πλεονεκτήματα: "The flight was a good value. The plane was clean."
Μειονεκτήματα: "The food was really bad. The in flight entertainment was ok."