Πλεονεκτήματα: "Amazing crew. Very attentive to passengers and genuinely nice."
Πλεονεκτήματα: "Very pleasant and comfortable flight with QA."
Πλεονεκτήματα: "No comments."
Μειονεκτήματα: "No comments."
Μειονεκτήματα: "Music was not the best!"
Μειονεκτήματα: "Better vegetarian food"
Πλεονεκτήματα: "Crew . Food . Service was great ."
Μειονεκτήματα: "Every things was good ."
Πλεονεκτήματα: "Plane quite empty so lots of space."
Μειονεκτήματα: "Service not very attentive, had to repeatedly ask."
Πλεονεκτήματα: "The crew was nice but never got the menu."
Μειονεκτήματα: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Πλεονεκτήματα: "Too crowded"
Μειονεκτήματα: "One more staff will be better"
Πλεονεκτήματα: "Every thing"
Πλεονεκτήματα: "Very packed and no leg space"
Πλεονεκτήματα: "Crew were helpful"
Μειονεκτήματα: "Luggage didn't make it onto flight, from transfer flight"
Μειονεκτήματα: "WC size (too small) and location ( way too close to flight staff and food section)"
Πλεονεκτήματα: "The airline was helpful even though the flight was delayed"
Πλεονεκτήματα: "Crew was good and helpful. Food was good. Seats were comfortable."
Μειονεκτήματα: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "No tv monitors or any entertainment"
Πλεονεκτήματα: "Entertainment variety Frequent drinks offered onboard"
Μειονεκτήματα: "Insufficient amount of in-flight food portion"
Μειονεκτήματα: "Too crowded in in flight"
Πλεονεκτήματα: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Πλεονεκτήματα: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Πλεονεκτήματα: "Excellent service..!"
Πλεονεκτήματα: "Flight was comfortable. Flat bed in business. Crew as such nothing great."
Μειονεκτήματα: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Πλεονεκτήματα: "very courteous flight crew"
Μειονεκτήματα: "baggage took along time to come business class luggage came after economy"
Πλεονεκτήματα: "Great service and crew"
Μειονεκτήματα: "Seat to LA was broken"
Πλεονεκτήματα: "The planes were nice and the crew was nice."
Μειονεκτήματα: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Πλεονεκτήματα: "The in flight service was good"
Μειονεκτήματα: "The time it took to get the baggage. It took over 2 hours"
Πλεονεκτήματα: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Μειονεκτήματα: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Πλεονεκτήματα: "Great service and great meal options!"
Πλεονεκτήματα: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Μειονεκτήματα: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Πλεονεκτήματα: "Crew courtesy, exceptional service"
Πλεονεκτήματα: "Hindu meal only be vegetarian"
Μειονεκτήματα: "All is good"
Πλεονεκτήματα: "It was comfortable flight with a friendly crew."
Πλεονεκτήματα: "Stewards were great"
Μειονεκτήματα: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Πλεονεκτήματα: "Very nice. Everything was great."
Πλεονεκτήματα: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Πλεονεκτήματα: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Μειονεκτήματα: "Movie selection could have been better."
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Μειονεκτήματα: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Πλεονεκτήματα: "Polite staff keen to help"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "food was good"
Μειονεκτήματα: "all my flights were delayed"
Πλεονεκτήματα: "The crew was professional and friendly. The flight was on time."
Μειονεκτήματα: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."
Μειονεκτήματα: "Steep decline in food quality"
Μειονεκτήματα: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"
Πλεονεκτήματα: "Leg room. Free booze. Personalized attention"
Μειονεκτήματα: "The thought of flying American carriers afterwards"
Μειονεκτήματα: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."
Μειονεκτήματα: "Staff was very friendly, courteous and helpful."
Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Μειονεκτήματα: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Μειονεκτήματα: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Μειονεκτήματα: "No entertainment. Food was bad."
Πλεονεκτήματα: "Crew was very nice and helpful."
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Πλεονεκτήματα: "The crew was excellent, very good food, good entertainment"
Πλεονεκτήματα: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Μειονεκτήματα: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Πλεονεκτήματα: "Friendly staff On time"
Μειονεκτήματα: "Seats (legs)"
Πλεονεκτήματα: "Best flight for a long time. great service and entertainment."
Μειονεκτήματα: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Πλεονεκτήματα: "Food and crew were great, very friendly and perfect with timing of serving meals"
Μειονεκτήματα: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Πλεονεκτήματα: "Boarding music"
Μειονεκτήματα: "Changed our seats after check in"
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Πλεονεκτήματα: "General attitude of staff"
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "space at my feet"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Courteous, welcoming crew. All good"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "No seat entertainment."
Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The crew was very nice and professional lucky it was a short flight"
Μειονεκτήματα: "The quality of the flight is cheap"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Μειονεκτήματα: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."
Πλεονεκτήματα: "Great kosher food! Very kind attendants."
Μειονεκτήματα: "not enough foot room."
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Service, food was excellent. They went above and beyond."
Μειονεκτήματα: "Hard to say.. Comfort of economy section."
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "Swiss airlines was amazing"
Μειονεκτήματα: "They were very nice attentive"
Μειονεκτήματα: "person behind me wouldn't allow my seat to recline and was constantly pushing/kicking my seat. I notified crew, but nothing was done about it."
Πλεονεκτήματα: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Πλεονεκτήματα: "Everything is excellent"
Μειονεκτήματα: "Communication was terrible."
Μειονεκτήματα: "seats were small and uncomfortable"
Πλεονεκτήματα: "Nice crew, good food!"
Μειονεκτήματα: "NO INTERNET!!!"
Μειονεκτήματα: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."
Μειονεκτήματα: "The flight was more than 4 hours late making us miss our connections"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "More food choices, but what we had was good."
Μειονεκτήματα: "Was not offered a drink in first class prior to take off."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Everything. Always an excellent and professional experience."
Πλεονεκτήματα: "Entertainment and food and service were great."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "Air conditioning was very loud"
Μειονεκτήματα: "Wifi was not working"
Μειονεκτήματα: "Change the movies more ofti"
Πλεονεκτήματα: "Loved the plane, people and timeliness"
Πλεονεκτήματα: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"
Πλεονεκτήματα: "Everything went smoothly."
Μειονεκτήματα: "Flight was delayed more than 4 hours. I switched flights to try to beat the 4 hour delay but was still delayed 4 hours. After verifying with delta t am members that my bags had been rechecked they had not"
Μειονεκτήματα: "Old plane, long delay, sketchy WiFi."
Πλεονεκτήματα: "The crew are very nice on both flights and they were very courteous the seats.T"
Μειονεκτήματα: "The seats were not that comfortable."
Πλεονεκτήματα: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Μειονεκτήματα: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."
Μειονεκτήματα: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Πλεονεκτήματα: "Food and service was nice"
Μειονεκτήματα: "Very long route to my final destination"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Μειονεκτήματα: "Plane was old flight was right on time"
Μειονεκτήματα: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."
Πλεονεκτήματα: "Entertainment on first flight"
Μειονεκτήματα: "Food, no smoking at Minneapolis airport"
Πλεονεκτήματα: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Μειονεκτήματα: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Μειονεκτήματα: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."
Πλεονεκτήματα: "The crew tried their best. The seats were average. The food ok."
Μειονεκτήματα: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Πλεονεκτήματα: "Quick flight, great landing and takeoff."
Μειονεκτήματα: "Everything was great today."
Μειονεκτήματα: "The flight was OK."
Πλεονεκτήματα: "to their Diamond Medallion customers"
Μειονεκτήματα: "No power outlets, back of the plane is really loud, overhead bins suck"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Could not use the bathroom"
Πλεονεκτήματα: "Upgrade to first class"
Πλεονεκτήματα: "Ground team was amazing--efficient, pleasant, rapid turnaround"
Μειονεκτήματα: "Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Πλεονεκτήματα: "The help desk personnel was friendly."
Μειονεκτήματα: "Due to my first flight being late I missed my second flight. Delta booked me on a flight that was departing 5 hours later instead of the next flight. I had to go and ask to be was put on the stand by list for a sooner flight but not given any priority over the other standby's even though it was Delta's fault that my original flight was late."
Μειονεκτήματα: "Board the back of the plane first"
Μειονεκτήματα: "Delayed by an hour!"
Πλεονεκτήματα: "Nice power nap, quick flight!"
Πλεονεκτήματα: "The new Delta planes have great leg room for tall people even in coach."
Πλεονεκτήματα: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Μειονεκτήματα: "Snacks if possible"
Πλεονεκτήματα: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"
Μειονεκτήματα: "The 2+ hour delay"
Πλεονεκτήματα: "everything, thank you."
Πλεονεκτήματα: "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "second time my flight was delayed for no apparent reason"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "patience n attitude of crews"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Πλεονεκτήματα: "Service, food, staff—all excellent!"
Μειονεκτήματα: "The cabins on both flights were too warm."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "I like your entertainment system, but the cushions on the headset were not the best."
Μειονεκτήματα: "The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible."
Πλεονεκτήματα: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Extremely nice and accommodating crew throughout the flight. The lounge at Istanbul airport is magnificent."
Μειονεκτήματα: "Airport is a little crowded. No one follow the lanes as supposed to be. Airport authorities need to educate people so that passengers do not bypass other passengers. Overall an excellent experience."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "the people are so courteous and very nice"
Μειονεκτήματα: "Buisiness class was so tight , kosher food was just ok"
Μειονεκτήματα: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "A lot of media content"
Μειονεκτήματα: "driving to the plain by bus"
Μειονεκτήματα: "the entrainment system did not work"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
Μειονεκτήματα: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "Crew was excellent - friendly and helpful"
Μειονεκτήματα: "Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room."
Πλεονεκτήματα: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."
Πλεονεκτήματα: "Boarding and crew great!"
Μειονεκτήματα: "Seats extremely narrow"
Πλεονεκτήματα: "Water station!"
Μειονεκτήματα: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Πλεονεκτήματα: "The crew looked after us well"
Μειονεκτήματα: "It was all good"
Πλεονεκτήματα: "such a big difference in size of aircraft, very comfortable and great crew."
Πλεονεκτήματα: "Crew was very attentive...food selection was excellent"
Πλεονεκτήματα: "Crew was generally nice and caring."
Μειονεκτήματα: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."
Πλεονεκτήματα: "Premium economy was perfect, smaller cabin with less people, great flight."
Πλεονεκτήματα: "Craig in first cabin flight crew was amazing. :))))"
Πλεονεκτήματα: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Πλεονεκτήματα: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Μειονεκτήματα: "My tv screen could not show the movies"
Μειονεκτήματα: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Μειονεκτήματα: "They have to uptade the airplanes"
Μειονεκτήματα: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"
Πλεονεκτήματα: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Μειονεκτήματα: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Μειονεκτήματα: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"
Μειονεκτήματα: "Bad entertainment system"
Πλεονεκτήματα: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Πλεονεκτήματα: "Nobody are better hosts than the British. Great service, lovely people."
Πλεονεκτήματα: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Μειονεκτήματα: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Πλεονεκτήματα: "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Μειονεκτήματα: "The crew speaks to quick and the Australian accent is not always easy to understand"
Μειονεκτήματα: "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"
Πλεονεκτήματα: "Great movie selection"
Μειονεκτήματα: "They need softer seats...had to stand half the time"
Πλεονεκτήματα: "The crew was pleasant and attentive"
Μειονεκτήματα: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Μειονεκτήματα: "Everything incl customer service at the airport"
Πλεονεκτήματα: "Fast boarding and nice staff. Food selection was ok"
Μειονεκτήματα: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Πλεονεκτήματα: "Lovely food and staff. Lots of food."
Μειονεκτήματα: "The seat pocket in front of me was broken. I didn't want to make a fuss but one would have thought during checks pre-flight that should have been noticed and rectified. I was flying with my family including my 4 yr old and we had lots of toys to keep her entertained but had no where to put them apart from on our seats and tables when we were allowed to have them down."
Μειονεκτήματα: "These seats are small"
Μειονεκτήματα: "The crew was rude."
Πλεονεκτήματα: "Excellent entertainment options, out stewardess was fantastic."
Μειονεκτήματα: "Cramped seats."
Πλεονεκτήματα: "Very polite and helpful staff."
Πλεονεκτήματα: "Seat is very comfortable"
Πλεονεκτήματα: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Πλεονεκτήματα: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Μειονεκτήματα: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Μειονεκτήματα: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."
Μειονεκτήματα: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Πλεονεκτήματα: "Australian airports are wonderful."
Πλεονεκτήματα: "Food was good, crew was nice."
Μειονεκτήματα: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."
Πλεονεκτήματα: "Staff was top notch in service and kindness"
Πλεονεκτήματα: "1st class, what's not to like?"
Πλεονεκτήματα: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Μειονεκτήματα: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."
Πλεονεκτήματα: "Staff was friendly and welcoming."
Μειονεκτήματα: "There was nothing not to like."
Πλεονεκτήματα: "The service went a mile farther. It is my favourite airlines!"
Πλεονεκτήματα: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Μειονεκτήματα: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Μειονεκτήματα: "Never seen an international flight charges checked in luggage $130 US dollars a piece"
Πλεονεκτήματα: "All the meals and movies included"