Μειονεκτήματα: "No comments"
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Μειονεκτήματα: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Πλεονεκτήματα: "Yes very"
Πλεονεκτήματα: "Because I was in the bulkhead seat - it was good."
Μειονεκτήματα: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Πλεονεκτήματα: "The crew was amazing and delightful."
Μειονεκτήματα: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Πλεονεκτήματα: "Entertainment was good. Crew were fine."
Μειονεκτήματα: "Food was terrible."
Πλεονεκτήματα: "Nothing as such"
Μειονεκτήματα: "Was in 9D both USB power and touch screen not working ."
Πλεονεκτήματα: "Crew and food."
Μειονεκτήματα: "The flight is too long"
Πλεονεκτήματα: "The crews are very friendly and seats are very comfortable"
Μειονεκτήματα: "There nothing could have been better cause everything is perfect"
Μειονεκτήματα: "The new Q suites in business are GREAT!"
Πλεονεκτήματα: "seat was great"
Μειονεκτήματα: "flight attendant should be nicer"
Πλεονεκτήματα: "Very poor Service on a 16 hour flight"
Πλεονεκτήματα: "Great crew and food served was nice for airline food."
Μειονεκτήματα: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Πλεονεκτήματα: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Μειονεκτήματα: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."
Πλεονεκτήματα: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Πλεονεκτήματα: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Πλεονεκτήματα: "Good movies, Comfortable seats"
Μειονεκτήματα: "Food could be better."
Πλεονεκτήματα: "very courteous flight crew"
Πλεονεκτήματα: "Entertainment and food was good."
Μειονεκτήματα: "Long flight from Doha to LA."
Πλεονεκτήματα: "The crew service"
Μειονεκτήματα: "The cost of internet access"
Πλεονεκτήματα: "All around a great experience."
Μειονεκτήματα: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Πλεονεκτήματα: "Excellent service from the crew. Flight on time."
Πλεονεκτήματα: "It was booked for my elderly parents and they were very pleased by the service they received."
Πλεονεκτήματα: "Great food etc"
Μειονεκτήματα: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."
Πλεονεκτήματα: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Μειονεκτήματα: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"
Πλεονεκτήματα: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."
Πλεονεκτήματα: "Everything is good thank you so mach !!!!"
Πλεονεκτήματα: "Polite staff keen to help"
Πλεονεκτήματα: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Μειονεκτήματα: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Μειονεκτήματα: "Not that many choice in movies"
Μειονεκτήματα: "horrible customer service at the airport. very unaccommodating."
Πλεονεκτήματα: "I liked the crew"
Μειονεκτήματα: "My first flight to DOHA was cancelled"
Πλεονεκτήματα: "The entertainment options."
Μειονεκτήματα: "I didn't have any complaints. I thought everything went very well."
Πλεονεκτήματα: "Crew were nice as always and the toilets were clean."
Μειονεκτήματα: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Πλεονεκτήματα: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Μειονεκτήματα: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Πλεονεκτήματα: "Over all service was excellent!"
Μειονεκτήματα: "Short transfer time made it a bit stressful"
Πλεονεκτήματα: "I like everything about Qatar Airways"
Πλεονεκτήματα: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Μειονεκτήματα: "Was denied boarding."
Μειονεκτήματα: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Πλεονεκτήματα: "Absolutely nothing!!!!!"
Μειονεκτήματα: "Again, our flight was cancelled without notification!!!!!"
Πλεονεκτήματα: "Comfortable and easy"
Μειονεκτήματα: "Departs in early morning"
Πλεονεκτήματα: "Schedule of flight"
Μειονεκτήματα: "Space between seats were smaller"
Πλεονεκτήματα: "It was the first time using Qatar Airways and I'll continue doing so in the future."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The crew was great and loved the meal given during flight."
Μειονεκτήματα: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Friendly crew, entertainment system"
Μειονεκτήματα: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Μειονεκτήματα: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Turkish flights are consistently comfortable, service is good."
Μειονεκτήματα: "I purchased a flight during the day, but ended up on a red-eye anyway."
Μειονεκτήματα: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
Πλεονεκτήματα: "Non- stop option! Great food."
Μειονεκτήματα: "Some of the crew members had an attitude issues and they weren't as attentive as others."
Πλεονεκτήματα: "Friendly airlines and service was excellent."
Μειονεκτήματα: "No anything"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Μειονεκτήματα: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Μειονεκτήματα: "There was not enough milk while they know there is alot of kids"
Πλεονεκτήματα: "Crew was very nice. I got my special meal. I am very thankful for it."
Μειονεκτήματα: "Kosher food was ok"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "The food was delicious."
Μειονεκτήματα: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "since Jan 17 TK stopped providing meals during the flight , just sandwich and drinks."
Μειονεκτήματα: "It was not comfortable at all No space the cherries no nice"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Μειονεκτήματα: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Μειονεκτήματα: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "Amazing crew and excellent food and beverage choices"
Μειονεκτήματα: "The Seats were really old and no new movies"
Πλεονεκτήματα: "It is good airline"
Μειονεκτήματα: "The flight was very late, the airline did nothing for the time we were waiting"
Πλεονεκτήματα: "Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls."
Μειονεκτήματα: "Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020."
Πλεονεκτήματα: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Μειονεκτήματα: "Traveling to Greece in off peak season."
Μειονεκτήματα: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"
Πλεονεκτήματα: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight."
Μειονεκτήματα: "Bathroom s were dirty"
Μειονεκτήματα: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."
Πλεονεκτήματα: "My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself""
Μειονεκτήματα: "The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Quick boarding, minimum queues."
Μειονεκτήματα: "Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff"
Μειονεκτήματα: "Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago."
Πλεονεκτήματα: "The USA immigration at Abu Dhabi is an advantage"
Μειονεκτήματα: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."
Πλεονεκτήματα: "Boarding was efficient. Entertainment and food great."
Μειονεκτήματα: "Crew was unusually subpar for Etihad. They were not nice, not attentive, not responsive. The plane was packed and loud with uncontrollable children and people having coughing fits. I did not see the nanny or flight attendants helping either situation e.g. offering water to the sick, ect. The toilet room was disgusting. The seat was cramped."
Πλεονεκτήματα: "Food and entertainment was good"
Μειονεκτήματα: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."
Πλεονεκτήματα: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Πλεονεκτήματα: "I couldn't catch this flight because the previous connecting flight was canceled."
Πλεονεκτήματα: "Every thing was good"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The food and cabin confort"
Μειονεκτήματα: "Crews attitudes"
Μειονεκτήματα: "total commute time"
Πλεονεκτήματα: "Boarding and crew were nice"
Πλεονεκτήματα: "Direct flight from JFK to Dubai"
Μειονεκτήματα: "Strong uncomfortable smell coming out"
Πλεονεκτήματα: "Boarding and checking was effortless. The crew was attentive. Food was very good."
Μειονεκτήματα: "Seats are too cramped"
Πλεονεκτήματα: "Easy connections ,good flight ,food"
Μειονεκτήματα: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"
Μειονεκτήματα: "Food wasn't good"
Πλεονεκτήματα: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Πλεονεκτήματα: "Just the movies"
Μειονεκτήματα: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"
Μειονεκτήματα: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Πλεονεκτήματα: "Every thing is perfect"
Μειονεκτήματα: "Food was bad"
Πλεονεκτήματα: "Warm crew"
Μειονεκτήματα: "Some crew were mean"
Μειονεκτήματα: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."
Μειονεκτήματα: "Baggage ground staff behavior is very bad"
Πλεονεκτήματα: "Everything from crew to food"
Μειονεκτήματα: "Having stand online to check in again/"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Very noisy with loads of kids, crying babies"
Πλεονεκτήματα: "Every thing was good"
Μειονεκτήματα: "Veg meals ran out very fast, not enough options for all the passengers."
Μειονεκτήματα: "Impossible to contact on phone. When trying to change seats online but could not, I tried to contact on phone. Not possible at all. Finally had to do in airport when not many choices are not available"
Πλεονεκτήματα: "Services n hospitality"
Μειονεκτήματα: "Washroom maintenance can be better."
Μειονεκτήματα: "Not enough servings of water. Tiny planes with little legroom"
Πλεονεκτήματα: "Super short, but crowded flight."
Πλεονεκτήματα: "I like their perfect schedule. Their crew members are also very helpful."
Μειονεκτήματα: "The first main meal was the same as in the flight from kolkata to abu dhabi. I don't get non veg option. I got very bad smell from my next passenger."
Πλεονεκτήματα: "Very short flight, but crew was wonderful."
Μειονεκτήματα: "I got violently ill after getting off the flight. The only food I had in the last 24 hours had been from Etihad. I threw up for two days straight."
Πλεονεκτήματα: "the journey, staff and overall experience"
Μειονεκτήματα: "there was short delays"
Πλεονεκτήματα: "I really loved the blanket,socks and all the other accesories they provided on board!"
Πλεονεκτήματα: "Flight was comfortable and the staff was attentive and friendly. The food was goiod and the seat spacious and comfortable."
Μειονεκτήματα: "Boarding was chaos in Abu Dhabi. Business class passengers were not given priority boarding and were forced to stand in long ques in the heat and to be squeezed into a bus with all the others. This happened both in my outbound and return flights. This meant queing in the heat out on the tarmac with the economy passengers."
Πλεονεκτήματα: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Μειονεκτήματα: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."
Μειονεκτήματα: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Πλεονεκτήματα: "Helpful, friendly crew. Comfortable plane"
Μειονεκτήματα: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Μειονεκτήματα: "Chicken was undercooked. No power outlets."
Μειονεκτήματα: "The chicken was undercooked."
Πλεονεκτήματα: "Crew was helpful, everythinf fine"
Μειονεκτήματα: "The food was not so good. Bit cold.."
Πλεονεκτήματα: "Land crew attention was polite and nice"
Μειονεκτήματα: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
Μειονεκτήματα: "Everything starting from the check in to on board restrooms"
Πλεονεκτήματα: "Crew was really great - helpful and kind."
Μειονεκτήματα: "Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk."
Μειονεκτήματα: "The seats are uncomfortable"
Μειονεκτήματα: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Πλεονεκτήματα: "Nice crew. Smooth flight :)"
Πλεονεκτήματα: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Μειονεκτήματα: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Πλεονεκτήματα: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Μειονεκτήματα: "The food could have been better and the crew attention and assistance to the passengers."
Πλεονεκτήματα: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Μειονεκτήματα: "More entertainment options, the movies and TV shows offered are not varied or very good."
Πλεονεκτήματα: "Customer care was good"
Μειονεκτήματα: "I suspect the problem of luggage started with Alitalia my first leg"
Μειονεκτήματα: "The orderliness during boarding needs more work"
Μειονεκτήματα: "The delay was too much"
Πλεονεκτήματα: "Ethiopian Airlines it great."
Πλεονεκτήματα: "Nothing. I was 2 hours early for the flight - it was over sold. They never apologized, they just told me "I didn't have a seat" like it was some how my fault... then sent me to the airport hotel and put me on the next days flight. I realize it wasn't the people at the desks fault and nobody was doing this TO me, but it was just stupid it happened at all. I don't get how they can just screw a whole day for a group of people and not even say "sorry.""
Μειονεκτήματα: "They over sold the flight. Eight of us had tickets - I bought mine over a month ago - and they just sold too many seats or had too small of a plane or something. I've NEVER had this happen in 6 years of traveling continually. It's on my short list now of airlines that really just don't care."
Πλεονεκτήματα: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Πλεονεκτήματα: "Flight attendants were helpful and attentive."
Μειονεκτήματα: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."
Πλεονεκτήματα: "I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided."
Μειονεκτήματα: "I would prefer the the main cabin lights be kept off longer."
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Bathroom cleanliness"
Μειονεκτήματα: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
Πλεονεκτήματα: "nothing was exceptional good."
Μειονεκτήματα: "luggage did not arrive. airport services were not good."
Μειονεκτήματα: "Lost my bags, missed two connections due to delays, took a bus home instead"
Πλεονεκτήματα: "The pretty ladies"
Μειονεκτήματα: "Lost luggage and horrible food"
Μειονεκτήματα: "Little turbulence but nothing serious"
Μειονεκτήματα: "Bad plane flight was cancelled. Horrible experience."
Πλεονεκτήματα: "USB plug, nice TV/ entertainment"
Μειονεκτήματα: "Airport in ADS was very basic. Was hard to find a descent toilet"
Μειονεκτήματα: "Check in was a mess in Ethiopia."
Πλεονεκτήματα: "seat space was good"
Μειονεκτήματα: "the flight was full so drink service was not well organized, lack of water"
Πλεονεκτήματα: "Friendly crew very responsive."
Πλεονεκτήματα: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Food seemed of poor quality."
Πλεονεκτήματα: "Not much. Will not fly them again."
Μειονεκτήματα: "Poor service, poor airport facilies, old aircraft, very limited entertainment, fool was tasteless"
Πλεονεκτήματα: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Μειονεκτήματα: "My daughter's entertainment system crashed after 20 minutes. She ended up sleeping so I watched a movie. When she woke up, we were going to switch seats, but I tried to turn it back on and mine wasn't working. (By the end of the flight, only maybe 10-20% were using theirs as many others crashed as well.) The food was very boring. At one point I was looking for a flight attendant and couldn't find a single one anywhere in coach."
Πλεονεκτήματα: "Tried to cancel charged anyway bad service"
Μειονεκτήματα: "The food is terrible."
Μειονεκτήματα: "The food is terrible."
Πλεονεκτήματα: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Μειονεκτήματα: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."
Μειονεκτήματα: "food, service"
Πλεονεκτήματα: "Flight attendants excellent. Flights both on time."
Μειονεκτήματα: "Film selection could have been better"
Μειονεκτήματα: "Horrible food selection, needs improvement"
Πλεονεκτήματα: "flight left on time otherwise nothing noteworthy outstanding to mention"
Μειονεκτήματα: "- poor food (as usual) - no inflight entertainment (as usual) - no priority boarding"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "There were tons of announcements in 3 or 4 languages which really was so annoying. Staff didn't seem friendly, lots of confusion there. Plane seemed every old and run down. Short stop in Paris took forever."
Μειονεκτήματα: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."