Πλεονεκτήματα: "Very pleasant and comfortable flight."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"
Πλεονεκτήματα: "Business class is the best"
Μειονεκτήματα: "Music was not the best!"
Μειονεκτήματα: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Πλεονεκτήματα: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Πλεονεκτήματα: "Entertainment was good. Crew were fine."
Μειονεκτήματα: "Food was terrible."
Πλεονεκτήματα: "The comfort of the plane"
Μειονεκτήματα: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Μειονεκτήματα: "Improve quality of service and cleanliness."
Πλεονεκτήματα: "Uneventful flight. Baby in next row only cried intermittently"
Μειονεκτήματα: "Please place crying babies in a sound-proof compartment"
Πλεονεκτήματα: "Crew and food."
Μειονεκτήματα: "The flight is too long"
Μειονεκτήματα: "The check in at Denpasar is horrible. The airport services are very inefficient."
Πλεονεκτήματα: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Πλεονεκτήματα: "Crew not as nice."
Μειονεκτήματα: "More hospitable crew"
Μειονεκτήματα: "Great selection of movies and the food was really good as well."
Πλεονεκτήματα: "Seats are very comfortable, easy boarding, good crew"
Μειονεκτήματα: "Food - I wish you have healthy options"
Μειονεκτήματα: "Everything thing is fine"
Μειονεκτήματα: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Πλεονεκτήματα: "Museum of Islamic Art,"
Πλεονεκτήματα: "The service was fantastic"
Μειονεκτήματα: "Screaming babies. But hey, great flight"
Πλεονεκτήματα: "The flight crew was very friendly and helpful in getting you settled on the flight"
Μειονεκτήματα: "Boarding was a bit Hectic in Bangkok."
Πλεονεκτήματα: "Food was very good and plentiful"
Πλεονεκτήματα: "air hostess very nice polite five star"
Μειονεκτήματα: "seat alloted"
Μειονεκτήματα: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Πλεονεκτήματα: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Πλεονεκτήματα: "Generally courteous in-flight staff"
Μειονεκτήματα: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."
Πλεονεκτήματα: "Qatar is a reliable airline."
Μειονεκτήματα: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Πλεονεκτήματα: "Thanks for good service"
Μειονεκτήματα: "Everything was good service food entertainment"
Πλεονεκτήματα: "Very comfortable flight and crew"
Μειονεκτήματα: "The plain was very old."
Πλεονεκτήματα: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Μειονεκτήματα: "Movie selection could have been better."
Μειονεκτήματα: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Πλεονεκτήματα: "Great food etc"
Μειονεκτήματα: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."
Πλεονεκτήματα: "Polite staff keen to help"
Πλεονεκτήματα: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Μειονεκτήματα: "I will never purchase a flight with Qatar"
Πλεονεκτήματα: "great service, food, friendliness of staff, clean plane"
Μειονεκτήματα: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Πλεονεκτήματα: "Great service and food."
Μειονεκτήματα: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Μειονεκτήματα: "Not being on time from Doha to chicago, it was an hour late departure."
Μειονεκτήματα: "asian vegetable meal was uninspired"
Πλεονεκτήματα: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Μειονεκτήματα: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Μειονεκτήματα: "Was denied boarding."
Πλεονεκτήματα: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Μειονεκτήματα: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "the crew, the comfort, the entertainment."
Μειονεκτήματα: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."
Πλεονεκτήματα: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
Πλεονεκτήματα: "all things"
Μειονεκτήματα: "don't know"
Αυτό που δεν μου άρεσε, είναι ότι το κλιματιστικό, είναι πολύ ψιλά, και κρυώνεις.
Λίγο ποιο χαμηλά το κλιματιστικό
Πλεονεκτήματα: "All ok"
Μειονεκτήματα: "Half an hour delay"
Πλεονεκτήματα: "Good meals, comfortable seat with fantastic entertainment options."
Μειονεκτήματα: "The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45"
Πλεονεκτήματα: "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
Μειονεκτήματα: "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "Flight attendants could have been nicer. Seats were not that comfortable."
Πλεονεκτήματα: "The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long"
Μειονεκτήματα: "Not much to complain about"
Πλεονεκτήματα: "The crew was very polite and professional."
Μειονεκτήματα: "There could be more legroom."
Πλεονεκτήματα: "They were very supportive. Thanks."
Πλεονεκτήματα: "A vast amount of entertainment"
Μειονεκτήματα: "Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself."
Μειονεκτήματα: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Πλεονεκτήματα: "seats and entertainment"
Μειονεκτήματα: "food. simple option"
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Μειονεκτήματα: "Service, seats in bad shape, screen not working, ......"
Πλεονεκτήματα: "Boarding was efficient."
Μειονεκτήματα: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."
Πλεονεκτήματα: "Crew was attentive Pilot steered a smooth flight"
Μειονεκτήματα: "Seats were a little cramped"
Πλεονεκτήματα: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Πλεονεκτήματα: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Μειονεκτήματα: "The entire experience"
Μειονεκτήματα: "The food selection was limited and not tasteful!"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "The cabin crew was attentive and helpful."
Μειονεκτήματα: "The flight seemed crowded and did not have enough room for carry on baggage."
Πλεονεκτήματα: "Great service! While first time, I had a great experience."
Πλεονεκτήματα: "entertainment is great."
Μειονεκτήματα: "food is the same as last flight."
Πλεονεκτήματα: "Flying with Emirates is always great."
Πλεονεκτήματα: "Tons of movies!"
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Emirates service is always top notch. I am proud to fly them!"
Πλεονεκτήματα: "I loved all the free services. Wifi, 2 large and tasty meals with free drinks (wine, beer) free exit row seating, seats reclined more than other airlines and free baggage. The staff was awesome and very helpful."
Πλεονεκτήματα: "The service the movies the food"
Μειονεκτήματα: "Takeoff was a bit delayed, but the biggest problem is that we waited over an hour for our bags in Newark."
Πλεονεκτήματα: "Love it. Classy flight attendants, great service."
Μειονεκτήματα: "Crying baby"
Πλεονεκτήματα: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Μειονεκτήματα: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."
Πλεονεκτήματα: "everything was very nice!"
Μειονεκτήματα: "Space very cramped."
Πλεονεκτήματα: "Service and crew were excellent!"
Μειονεκτήματα: "Movie selection somewhat limited"
Μειονεκτήματα: "Seats very uncomfortable for a transatlantic flight"
Πλεονεκτήματα: "Everything very, very good!!!"
Πλεονεκτήματα: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Μειονεκτήματα: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."
Πλεονεκτήματα: "The staff & the service"
Μειονεκτήματα: "The entertainment set up was dated and malfunctioning"
Πλεονεκτήματα: "More legroom in economy class for the 10 hour flight between Newark and Athens."
Πλεονεκτήματα: "Overall a pleasant and comfortable flight."
Πλεονεκτήματα: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Πλεονεκτήματα: "Business class upgrade was available for this flight, and it was well worth it."
Μειονεκτήματα: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."
Πλεονεκτήματα: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Μειονεκτήματα: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."
Πλεονεκτήματα: "Everything was good"
Μειονεκτήματα: "What id isn't like is some people will sleep by the time we reached Dubai we missed some important information about the changes in the gates of next flights , they could have announced it just before landing one more time"
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Μειονεκτήματα: "Fantastic customer service and attentive staff"
Πλεονεκτήματα: "Highly recommend Emirates"
Πλεονεκτήματα: "Trip was shorter by at least one hour than projected."
Μειονεκτήματα: "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
Πλεονεκτήματα: "The staff, food, everything! Best flight and airline ever"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient."
Μειονεκτήματα: "When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes."
Μειονεκτήματα: "The stewardess not very nice"
Πλεονεκτήματα: "Food was excellent! And plenty of it"
Μειονεκτήματα: "Temperature way too warm"
Μειονεκτήματα: "Delayed flight 1 hour"
Πλεονεκτήματα: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Μειονεκτήματα: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "The entertainment was excellent!"
Μειονεκτήματα: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Μειονεκτήματα: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Μειονεκτήματα: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."
Μειονεκτήματα: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Crew demeanor Cleanliness of the cabin Boarding process"
Μειονεκτήματα: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Πλεονεκτήματα: "the crew"
Μειονεκτήματα: "the draft from the air conditioner"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Seat comfort, entertainment, food quality, professional staff."
Μειονεκτήματα: "seating assignments, lack of service support if book through Kayak, Turkish Cairo staff said they had fixed the seating assignments for our onward flight...not true. Transiting Istabul airport is tight on times due to long security lines."
Πλεονεκτήματα: "Everything, Turkish is great."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "Staff was a bit rude"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "i love the movies"
Μειονεκτήματα: "The cabin crew was rude and disorganized"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything except the seats . Need to book business class"
Μειονεκτήματα: "The seats were too small"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Μειονεκτήματα: "For business class the food could be improved."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Μειονεκτήματα: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Nice crew, good entertainment, efficient flight"
Μειονεκτήματα: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Πλεονεκτήματα: "Prompt, great crew"
Μειονεκτήματα: "No power ports, entertainment options"
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Μειονεκτήματα: "Overall okay. Boarding was substandard"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Crew very rude unlikely Lufthansa"
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "There isn't much leg room."
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The crew was very attentive."
Μειονεκτήματα: "The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family."
Πλεονεκτήματα: "Seating room, food, and service"
Μειονεκτήματα: "Boarding and boarding pass was horrible. 30 min before boarding, there was no one at the SAS area."
Μειονεκτήματα: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"
Πλεονεκτήματα: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Μειονεκτήματα: "We were a few mins delayed after we had already boarded"
Πλεονεκτήματα: "Good selection of movies and music. Food was mediocre."
Μειονεκτήματα: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."
Πλεονεκτήματα: "food wqs decent entertainment options were also good."
Μειονεκτήματα: "nothing to complain about except leg space"
Μειονεκτήματα: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"
Πλεονεκτήματα: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Μειονεκτήματα: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."
Πλεονεκτήματα: "Good movies and food good. Seats wide enough and mostly enough bathrooms."
Πλεονεκτήματα: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Μειονεκτήματα: "Only one free drink per meal, otherwise only tea or coffee."
Μειονεκτήματα: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Πλεονεκτήματα: "Decent movie selection and very smooth landing"
Μειονεκτήματα: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Πλεονεκτήματα: "The crew is great. Did everything within their abilities to be comfortable"
Μειονεκτήματα: "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"
Πλεονεκτήματα: "All went well !! On time friendly staff ."
Πλεονεκτήματα: "On schedule, great crew"
Πλεονεκτήματα: "On schedule,great crew"
Πλεονεκτήματα: "Comfortable flight."
Μειονεκτήματα: "Only one meal option ( with meat). Alcoholic beverage not included."
Μειονεκτήματα: "Delay, no place to sit and wait"
Μειονεκτήματα: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Μειονεκτήματα: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"
Πλεονεκτήματα: "On time...and the staff was great"
Μειονεκτήματα: "Seat cushions"
Μειονεκτήματα: "This flight never happened"
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Πλεονεκτήματα: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Μειονεκτήματα: "Flight arrived on time."
Μειονεκτήματα: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Πλεονεκτήματα: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Πλεονεκτήματα: "I liked the movie quality and overall order of the stuff and the flight."
Μειονεκτήματα: "Since when do I have to pay for wine? :( Also, too few movie choices."
Πλεονεκτήματα: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."
Μειονεκτήματα: "There wasn't free food but free coffee."
Πλεονεκτήματα: "After completely checking in, boarding, seating and sitting on the tarmac for 25 minutes, we were told something was wrong and had to get off and wait for a new plane."
Πλεονεκτήματα: "Space between rows of seats was excellent"
Μειονεκτήματα: "No options in menu. No free wine, beer and other spirits."
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "The seats were comfy"
Μειονεκτήματα: "They don't even offer water as a free beverage, only coffee or tea. And, not even a packet of pretzels on a three-hour flight. I didn't miss the entertainment much, but on a three-hour flight, it's a nice option."
Πλεονεκτήματα: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."
Πλεονεκτήματα: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Μειονεκτήματα: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."
Πλεονεκτήματα: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Πλεονεκτήματα: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Πλεονεκτήματα: "Quick boarding , no delay"
Μειονεκτήματα: "Flight attendants were not so friendly and as entertainment the movies were outdated."
Πλεονεκτήματα: "Uneventful flight. Adequate legroom. On time flight schedule"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful."
Πλεονεκτήματα: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"
Πλεονεκτήματα: "Good, comfortable plane and friendly crew."
Μειονεκτήματα: "The food was mediocre."
Πλεονεκτήματα: "Really pleasant flight. Excellent pilot, good crew."
Μειονεκτήματα: "Nothing! This was one of my best flights ever."