Μειονεκτήματα: "The breakfast scone was disgusting but dinner was great!"
Πλεονεκτήματα: "Staff was great. Good experience for our first overseas flight"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Μειονεκτήματα: "The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late."
Πλεονεκτήματα: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "New plane and good service"
Μειονεκτήματα: "Delayed 1.5 hours."
Πλεονεκτήματα: "Crew very friendly"
Μειονεκτήματα: "No free coffee."
Μειονεκτήματα: "There was some problem getting the bags on which meant we didn't leave the gate until almost an hour late. Then because of the delay we sat on the runway for over half an hour more. Meaning we missed our flight to Austin. Two flights over an hour late in one day. Oh, and we are missing one of our bags."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "The crew were very nice. Liked the food."
Μειονεκτήματα: "I didn't like the fact that there was no Wi-Fi access. Seat 40 DEFG doesn't feel comfortable because people were just walking in front of us."
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Μειονεκτήματα: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Πλεονεκτήματα: "Everything was just perfect. Thank you very much!"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "Texting about lost bag, fast information"
Μειονεκτήματα: "There not enough time for right connections if always delayed, bags are not at the destinatiion, no drinking water without ovepriced purchase on the plane from London to Prague,"
Πλεονεκτήματα: "Crew, boarding process, food, cleanliness, movie choices were all good."
Μειονεκτήματα: "There should still be more leg room in coach. The screen in just my seat had a "loose connection", as it was a bit blurry sometimes -- enough to be annoying, but I still watched a movie OK. No other screens around me had the problem; they were crystal-clear."
Μειονεκτήματα: "Lost my seat assignment, got middle seat"
Πλεονεκτήματα: "The steward was nice."
Πλεονεκτήματα: "Friendly staff. The food was Ok. The flight was on time."
Μειονεκτήματα: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Πλεονεκτήματα: "Checking in efficient, lounge comfortable"
Μειονεκτήματα: "Average service. Crew not very interested."
Πλεονεκτήματα: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Μειονεκτήματα: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."
Μειονεκτήματα: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."
Πλεονεκτήματα: "Everything was fine....."
Μειονεκτήματα: "First it's delayed by 1 hour. Few hours before the departure, it's delayed by another hour when I was checking the status from home. Then suddenly it's was back to 1 hour delay, which totally screwed up my travel time to the airport."
Πλεονεκτήματα: "Comfortable seats ,nice crew"
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "I didn't like the no wifi on the planes and that you couldn't upgrade at the gate like you can with many other airlines."
Μειονεκτήματα: "No internet on flight"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "We arrive twenty minutes early."
Μειονεκτήματα: "We lost a half hour because of defective equipment and had to exist the back of the plane on to the runway."
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "Cabin crew"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Μειονεκτήματα: "I made the mistake of buying a no checked baggage ticket- they charged me more to check my bag than it cost me for the ticket (65 British pounds). How do they get away with this? Many passengers had carry-ons that probably weighed as much as my luggage, yet I have to pay a huge fee. Plus, extra charge to choose a seat, and not even a glass of water on the flight. Last time I choose to fly British Airlines."
Πλεονεκτήματα: "Food was excellent"
Μειονεκτήματα: "seats were cramped, insufficient leg room"
Πλεονεκτήματα: "The crew was very professional and flight was uneventful after short delay due to Heathrow ground support equipment issues."
Μειονεκτήματα: "For a B747 we expected more comfortable and roomier seating"
Πλεονεκτήματα: "Nice aircraft and flight!"
Μειονεκτήματα: "We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "Helpful staff nice attitudes, Boarding was excellent, as I needed special help. ditto on arrival."
Μειονεκτήματα: "Seats are too hard on the human back!"
Μειονεκτήματα: "Just a bad overall experience"
Πλεονεκτήματα: "Great flight - on time and right price!"
Μειονεκτήματα: "Water for free"
Μειονεκτήματα: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Μειονεκτήματα: "Crew (as always with Transavia) is not at its best."
Πλεονεκτήματα: "Helpful crew. Clean modern plane"
Μειονεκτήματα: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Μειονεκτήματα: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Μειονεκτήματα: "Flying on time"
Πλεονεκτήματα: "Yes both are good"
Μειονεκτήματα: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Πλεονεκτήματα: "Flight was on time, cabin crew were efficient and friendly"
Μειονεκτήματα: "Checkin counter could've been opened earlier."
Μειονεκτήματα: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Πλεονεκτήματα: "clear information. good staff.good boarding return flight."
Μειονεκτήματα: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Μειονεκτήματα: "Delayed 2 hours"
Πλεονεκτήματα: "It got me here in one piece"
Μειονεκτήματα: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Πλεονεκτήματα: "New plane, comfortable and the staff is nice"
Μειονεκτήματα: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Πλεονεκτήματα: "Seats were more comfortable than I expected."
Μειονεκτήματα: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Μειονεκτήματα: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."
Μειονεκτήματα: "It didn’t happen."
Πλεονεκτήματα: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."
Μειονεκτήματα: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Πλεονεκτήματα: "The crew was so nice."
Πλεονεκτήματα: "The crew was so nice and genuinely kind."
Μειονεκτήματα: "We loved it all."
Πλεονεκτήματα: "Excellent price with good crew and good equipment"
Πλεονεκτήματα: "No problems, right on time, modern aircraft."
Μειονεκτήματα: "Small seats and little space."
Μειονεκτήματα: "No free water , snack"
Πλεονεκτήματα: "The Flight was good"
Μειονεκτήματα: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."
Πλεονεκτήματα: "Comfortable seating and pricing"
Μειονεκτήματα: "There was nothing I didn’t like. All was as I had expected"
Μειονεκτήματα: "Waiting for suitcases"
Πλεονεκτήματα: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Πλεονεκτήματα: "Seats were comfortable, crew were very kind"
Μειονεκτήματα: "Boarding took too much time"
Πλεονεκτήματα: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
Πλεονεκτήματα: "customer service, price"
Πλεονεκτήματα: "Fine flight. No frills. Friendly service."
Μειονεκτήματα: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Πλεονεκτήματα: "Excellent choice of food"
Πλεονεκτήματα: "Agents at the check in counter in Lisbon"
Μειονεκτήματα: "Green seats"
Πλεονεκτήματα: "Prompt and on time"
Πλεονεκτήματα: "The cheap price."
Μειονεκτήματα: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
Πλεονεκτήματα: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Μειονεκτήματα: "leg room in aisle seat"
Πλεονεκτήματα: "Fast, simple"
Μειονεκτήματα: "Had to pay for water"
Πλεονεκτήματα: "Flight was swift"
Μειονεκτήματα: "Difficult to find check in... airport support staff were not super helpful, Transalvia was helpful once I found them."
Μειονεκτήματα: "1. I paid for luggage and had proof. Ground crew said no record of it and I had to pay again. Now have to involve my credit card company. 2. Ground crew was extremely rude. 3. Flight delayed an hour and a half."
Μειονεκτήματα: "I think you can give some free water in a 5 hour flight"
Πλεονεκτήματα: "Really good value for the trip. Impressed!"
Πλεονεκτήματα: "well kept aircraft. choices to buy snacks and drinks."
Πλεονεκτήματα: "In time and cheap. Nice flight staff"
Πλεονεκτήματα: "The crew was fantastic. Very professional and responsive to passenger needs."
Μειονεκτήματα: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "You have to buy water."