Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection."
Μειονεκτήματα: "Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them."
Πλεονεκτήματα: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
Μειονεκτήματα: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Staff was less than friendly and seats were not very comfortable in coach."
Μειονεκτήματα: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Excellent Service & On time Schedule"
Μειονεκτήματα: "Istanbul Airport Rest Rooms were not clean"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Μειονεκτήματα: "Business class seat was flat but slanted."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Loved the service, comfort, entertainment, etc. All of this was very nice but it was also a short flight."
Μειονεκτήματα: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "The flight was cancelled so that's it!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Cleanliness, wonderful crew,"
Μειονεκτήματα: "The TV on my seat was not working"
Πλεονεκτήματα: "Comfort of the plane and pleasant crew. Food was terrific."
Μειονεκτήματα: "Might have liked more option of current movies."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Food and entertainment are great"
Μειονεκτήματα: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The crew was very professional"
Πλεονεκτήματα: "The food and entertainment were great. The crew was good but..."
Μειονεκτήματα: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Πλεονεκτήματα: "Same as above."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "Not bad"
Πλεονεκτήματα: "Flight crew was very friendly and helpful."
Μειονεκτήματα: "Boarding process quite chaotic."
Πλεονεκτήματα: "The crew was okay but seat comfort on the A330 not so good."
Μειονεκτήματα: "Luggage is ok"
Μειονεκτήματα: "Old plane - entertainment system did not have too many movies. Food was just okay"
Πλεονεκτήματα: "Seat very comfortable and service was excellent"
Μειονεκτήματα: "The quality of the sound and image of the movie was not good"
Πλεονεκτήματα: "The plane dream liner"
Πλεονεκτήματα: "Stuff was professional"
Πλεονεκτήματα: "The seat, the space, the crew and the window"
Μειονεκτήματα: "For the food, not all of the people eating eggs.. some of them vomit because of it."
Πλεονεκτήματα: "The crew was friendly and very responsive. They were making sure that everyone is comfortable."
Μειονεκτήματα: "The cabin was a bit cold at the beginning but was adjusted once I brought it up to the attention of the crew"
Πλεονεκτήματα: "In flight entertainment and lunch served. Special accommodations made for our child."
Μειονεκτήματα: "Nothing...a wonderful experience!"
Πλεονεκτήματα: "All about this trip was excellent"
Μειονεκτήματα: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Πλεονεκτήματα: "Crew wasnice"
Μειονεκτήματα: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
Μειονεκτήματα: "My luggage is delayed for the third day now. I am on vacation but stressed without access to personal items and non stop calls to Royal jordanian that handles egypt air matters in amman"
Πλεονεκτήματα: "Crews was excellent"
Πλεονεκτήματα: "The seat was good"
Μειονεκτήματα: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Μειονεκτήματα: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"
Μειονεκτήματα: "Bathrooms dirty"
Πλεονεκτήματα: "Fast and efficient."
Μειονεκτήματα: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
Πλεονεκτήματα: "Comfortable plane, nice crew, movies."
Πλεονεκτήματα: "Great overall service and treatment."
Μειονεκτήματα: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Πλεονεκτήματα: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."
Πλεονεκτήματα: "We arrived safely."
Μειονεκτήματα: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Πλεονεκτήματα: "The cabin service was excellent and attentive"
Πλεονεκτήματα: "Crew was super nice and helpful. Flight schedule was on time."
Μειονεκτήματα: "Food ordinary"
Πλεονεκτήματα: "Crew are always polite and attentive"
Μειονεκτήματα: "Plane not comfortable. No individual entertainment. Poor food. Toilets not cleaned in flight"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Very rough landing."
Πλεονεκτήματα: "Excellent customer service"
Μειονεκτήματα: "Everyone was courteous. And considerate. Like me!"
Μειονεκτήματα: "The service sucks and the cabin was extremely dirty and disgusting. They never collected trash and I saw a man spit on the floor of the service area."
Πλεονεκτήματα: "Good food selection, Good entertainment selection. Arrived on time."
Μειονεκτήματα: "Lack of attention of flight attendants. Children running around without parental supervision and flight attendants ignoring this for 12 hours is irritating. Garbage all over the plane during the flight, mostly due to passengers. Having to x-ray your bags 5times, and stopped 8times to check my ticket before boarding."
Πλεονεκτήματα: "Flight from Kuwait to Cairo was great."
Μειονεκτήματα: "My daughter was traveling from Antalya to Cairo via Istanbul, her bag was missed in Cairo airport, we checked the system and we found that the bag was loaded from Antalya airport. She was in honeymoon trip and has many valuable items in her bag."
Πλεονεκτήματα: "Good services despite a long flight"
Πλεονεκτήματα: "Crew was lovely"
Μειονεκτήματα: "It was all fine"
Πλεονεκτήματα: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."
Πλεονεκτήματα: "The crew was gentle and courteous."
Μειονεκτήματα: "I choose to see only positive things."
Πλεονεκτήματα: "Everything was fantastic"
Πλεονεκτήματα: "The crew and the easy boarding"
Πλεονεκτήματα: "Staff was attentive and welcoming"
Πλεονεκτήματα: "Was good trip in terms of timing!"
Πλεονεκτήματα: "flights were delayed both ways"
Πλεονεκτήματα: "Food and service was good."
Πλεονεκτήματα: "Helpful, friendly crew. Comfortable plane"
Μειονεκτήματα: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Μειονεκτήματα: "Old aircraft rickety seats"
Μειονεκτήματα: "The delay time was too much for no proper reason"
Πλεονεκτήματα: "Land crew attention was polite and nice"
Μειονεκτήματα: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
Μειονεκτήματα: "Everything starting from the check in to on board restrooms"
Πλεονεκτήματα: "The food was good, seats were quite comfortable and the crew was awesome"
Μειονεκτήματα: "The entertainment was not that great"
Πλεονεκτήματα: "Nice crew. Smooth flight :)"
Πλεονεκτήματα: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Μειονεκτήματα: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Πλεονεκτήματα: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Μειονεκτήματα: "The food could have been better and the crew attention and assistance to the passengers."
Πλεονεκτήματα: "Crew was good. Aircraft was fresh and clean."
Μειονεκτήματα: "The movie selection is very mediocre"
Πλεονεκτήματα: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Μειονεκτήματα: "More entertainment options, the movies and TV shows offered are not varied or very good."
Πλεονεκτήματα: "The crew were quite homely."
Μειονεκτήματα: "The orderliness during boarding needs more work"
Πλεονεκτήματα: "The plane was spacious"
Μειονεκτήματα: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"
Μειονεκτήματα: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"
Μειονεκτήματα: "Not very clean Several used towels noted in seat"
Πλεονεκτήματα: "The staff was very kind."
Μειονεκτήματα: "Flight was uncomfortable. They forgot my food and drink. The attendant sneezed on me without covering her mouth, my tv didn't work. The plane was dirty. I asked to be moved up to any of the 10 open seats in business and they said they can't. It was actually one of the worst flights I've ever taken anywhere in my life."
Πλεονεκτήματα: "The customer service from crew members"
Μειονεκτήματα: "The snacks"
Μειονεκτήματα: "Old plane. Not comfortable for a relatively long flight"
Πλεονεκτήματα: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Μειονεκτήματα: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Μειονεκτήματα: "flight smelled like pee"
Μειονεκτήματα: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
Πλεονεκτήματα: "Boarding was superb"
Μειονεκτήματα: "Lost my bags, missed two connections due to delays, took a bus home instead"
Πλεονεκτήματα: "The pretty ladies"
Μειονεκτήματα: "Lost luggage and horrible food"
Μειονεκτήματα: "Little turbulence but nothing serious"
Μειονεκτήματα: "Bad plane flight was cancelled. Horrible experience."
Μειονεκτήματα: "Food can be improved."
Πλεονεκτήματα: "Crew members were friendly, movie selection was good, food was nice as well"
Μειονεκτήματα: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Πλεονεκτήματα: "צוות אדיב ורגיש לנוסעים ויעיל"
Μειονεκτήματα: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
Πλεονεκτήματα: "Sleeping most of the way"
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "On board entertainment was not up to date. Old movies. Little choice."
Μειονεκτήματα: "Check in was a mess in Ethiopia."
Πλεονεκτήματα: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Μειονεκτήματα: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Πλεονεκτήματα: "The crew were very friendly and professional."
Μειονεκτήματα: "They lost my bag, there was no announcement that the flight was boarding."
Μειονεκτήματα: "The flight was good"
Μειονεκτήματα: "We were delayed for 30 minutes, then for one hour, then they announced a delay for 3 hours. They changed the gate twice and the staff was not communicating what is happening and when we are supposed to board. Also, they did not add my miles for my connecting flight."
Μειονεκτήματα: "Seats were dirty"
Πλεονεκτήματα: "Apt to time"
Μειονεκτήματα: "I was very cold cos i forgot my jacket. I requested for blanket from different attendants but they never gave me one. They would respond ok but never got back to me. One told me they were looking for blankets and will get me one when found. They were all so busy with food matters. To my utmost surprise after several hours when they were done with food matters blankets began floating around in their numbers. I was really really sad"
Πλεονεκτήματα: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Μειονεκτήματα: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."
Πλεονεκτήματα: "Very kind and attentive staff."
Πλεονεκτήματα: "It's very nice flying with them. I will again fly with them"
Πλεονεκτήματα: "The service during the flight"
Μειονεκτήματα: "The boarding was not very excellent"
Πλεονεκτήματα: "The service, the comfort, the team was brilliant."
Μειονεκτήματα: "The food is terrible."
Πλεονεκτήματα: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Μειονεκτήματα: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."
Μειονεκτήματα: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."
Μειονεκτήματα: "Very very old aeroplane"