Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The Turkish Airline crew are treat you as guests not as customers."
Πλεονεκτήματα: "fantastic food test"
Μειονεκτήματα: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Crew were amazing. Warm approachable and professional. They tried several times to repair my screen. After these attempts they found me a different seat with a working screen."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Hello the service was excellent"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Ataturk airport, meals"
Μειονεκτήματα: "Turkish airlines staff are rude"
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Μειονεκτήματα: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Μειονεκτήματα: "Delayed yet again"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Μειονεκτήματα: "Yes, everything was really good"
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "The veg food is quiet bland"
Μειονεκτήματα: "Pathetic vegetarian food."
Μειονεκτήματα: "flight canceled , i flew diff, airlines"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "There was a lot of service. The crew were attentive or helpful if asked."
Μειονεκτήματα: "We boarded the plane and sat for two hours on the plane without taking off. Then we had to all get off the plane with all of our luggage and wait on a hot bus until we could get back on the flight. It wasn't explained what was going on or why we had to do that and it made me late for appointments I had back in New York."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "I had heard that Turkish Airlines was very reputable and I'm glad it proved to be true! The Turkish food was nice, the in flight entertainment was great, the plane/ bathrooms were kept clean, the plane was full but not overpacked, even the kids got a "kids pack" :) Overall they showed that they were a good quality airline! My 14 hr flight was very comfortable"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "I have to fly twice a year and I choose only Turkish airline! Best service, crew, comfort and food!"
Μειονεκτήματα: "Food, service, comfort"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Very good"
Μειονεκτήματα: "Flight delay"
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "Better flight scheduling."
Μειονεκτήματα: "The flight scheduled was 1 hour 30 minutes late"
Πλεονεκτήματα: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Μειονεκτήματα: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Πλεονεκτήματα: "They didn’t want to help"
Μειονεκτήματα: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "The crew was some of the best I’ve ever had."
Μειονεκτήματα: "Plane left 4 mins early knowing that passengers were on a delayed flight."
Πλεονεκτήματα: "Did a good job despite the weather during the flight"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Μειονεκτήματα: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Πλεονεκτήματα: "Crew was excellent."
Μειονεκτήματα: "Snack can be little better."
Μειονεκτήματα: "Seating was cramped in economy, but you get what you pay for!"
Πλεονεκτήματα: "Crew and generous pours of wine"
Μειονεκτήματα: "The food was at best edible"
Πλεονεκτήματα: "Boarding process was smooth."
Μειονεκτήματα: "In flight service was disappointing."
Μειονεκτήματα: "Everything. Awful plane, seats and service"
Πλεονεκτήματα: "Good service this morning"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Nice plane and super nice crew."
Πλεονεκτήματα: "The crew was nice and did the best they could"
Μειονεκτήματα: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Πλεονεκτήματα: "Crews were great."
Μειονεκτήματα: "Flight delays coming and going. Happens a lot with Delta."
Πλεονεκτήματα: "Service is excellent. And the comfort too."
Μειονεκτήματα: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Μειονεκτήματα: "Both Virgin plans needed a deep cleaning."
Πλεονεκτήματα: "Fast boarding and complimentary snacks."
Μειονεκτήματα: "I was seated next to a very large woman who came over the arm rest onto my seat."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Πλεονεκτήματα: "Flight attendants were really kind"
Μειονεκτήματα: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Πλεονεκτήματα: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Μειονεκτήματα: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Πλεονεκτήματα: "Not applicable"
Μειονεκτήματα: "The flight was delayed twelve hours and was not given any compensation even though i had to stay the night at the airport with no blanket or pillow and no freebies of any sort. The gates kept changing. I got up to move to the correct gate at least four times during the night. The next mornings flight was behind schedule as well. I want compensation for my poor delta experience."
Πλεονεκτήματα: "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."
Πλεονεκτήματα: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Μειονεκτήματα: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Μειονεκτήματα: "Paid first class. Got served after people in coach."
Πλεονεκτήματα: "The staff was incredible the plane was great. right on time"
Πλεονεκτήματα: "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
Μειονεκτήματα: "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."
Μειονεκτήματα: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Μειονεκτήματα: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Πλεονεκτήματα: "great service and a quick flight"
Πλεονεκτήματα: "Staff were great.. landed smoothly"
Πλεονεκτήματα: "Flight attendant had nice attitude."
Μειονεκτήματα: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Μειονεκτήματα: "The flight crew and staff were all great!"
Μειονεκτήματα: "The delay on the runway"
Πλεονεκτήματα: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Πλεονεκτήματα: "I had to hassle Delta going down because they did not precheck me. Blamed TSA. Called customer service when I checked in online and they got it done without a hassle."
Πλεονεκτήματα: "The food has REALLY improved!! GREAT CREW!"
Πλεονεκτήματα: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Μειονεκτήματα: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."
Πλεονεκτήματα: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Πλεονεκτήματα: "The flight went by fast."
Μειονεκτήματα: "They should have provided some goodies to eat. Due to people that needed something to eat. For example, my mother being diabetic and I was telling them to please provide something. Event then, nothing was done :( ."
Μειονεκτήματα: "More free meal choices"
Πλεονεκτήματα: "Cool crew"
Μειονεκτήματα: "More leg space on economy section"
Πλεονεκτήματα: "Yes, crew was excellent"
Μειονεκτήματα: "I was charged 70 Euros per bag for two bags a total of 140,00 Euros which is more than the airfare per person for flying one way from Tallinn, Estonia to Stuttgart, Germany. I had no other option except cancel the trip which was not an option and so I paid. There should be some fairness! Rampur"
Πλεονεκτήματα: "SAS has offered great service on two flights this past week. Look forward to flying them again."
Πλεονεκτήματα: "Only thing I like is seats and boarding experience"
Μειονεκτήματα: "The terrible air hostesses rude arrogant and very disrespectful"
Πλεονεκτήματα: "On time travel. Check In Staff were kind and engaging."
Μειονεκτήματα: "On flight staff were minimally attentive. Food was mediocre."
Πλεονεκτήματα: "Great food and service as always"
Πλεονεκτήματα: "Flight attendants"
Μειονεκτήματα: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."
Μειονεκτήματα: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."
Μειονεκτήματα: "Pay for a coke?"
Πλεονεκτήματα: "Great flight, friendly crew, good food, entertainment was ok"
Μειονεκτήματα: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"
Πλεονεκτήματα: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Μειονεκτήματα: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("
Πλεονεκτήματα: "The crew was so amazing and friendly!!"
Πλεονεκτήματα: "On time, clean aircraft not too full!"
Μειονεκτήματα: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"
Πλεονεκτήματα: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Πλεονεκτήματα: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"
Πλεονεκτήματα: "Nice TV's. Good selection"
Μειονεκτήματα: "Flight attendants were rude to English speakers."
Μειονεκτήματα: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Πλεονεκτήματα: "Seat room good. Food very good. Flight attendants excellent."
Μειονεκτήματα: "Nothing comes to mind at this time."
Μειονεκτήματα: "This flight never happened"
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Πλεονεκτήματα: "Flight attendants were courteous and professional."
Μειονεκτήματα: "Only offered coffee and tea during meals."
Μειονεκτήματα: "Not water for children."
Μειονεκτήματα: "Water and beer paying"
Πλεονεκτήματα: "Quality of service and equipment"
Μειονεκτήματα: "The flight arrived an hour late."
Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Πλεονεκτήματα: "Timely or even earlier arrival. Generally, very good experience"
Μειονεκτήματα: "Long connection"
Μειονεκτήματα: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."
Πλεονεκτήματα: "Great leg room."
Μειονεκτήματα: "The food was just ok."
Πλεονεκτήματα: "Up and down. Crew was great!"
Πλεονεκτήματα: "Traveled business class after winning the upgrade bid. Really felt like there was little room for improvement. The physical set up, the service, the entertainment were all delightful. The privacy, the horizontal sleep option on a 9 hour flight were just special."
Μειονεκτήματα: "Felt the food choices needed an upgrade. Fresh is not the only important ingredient."
Πλεονεκτήματα: "Flight from Kirkenes to Oslo delayed, which meant the rest of the flights were unusable. New flights were booked in Oslo through Copenhagen, which only lengthened the original trip time by about 5 minutes."
Πλεονεκτήματα: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"
Πλεονεκτήματα: "Good entertainment, well organized, reasonably comfortable seats"
Μειονεκτήματα: "Food wasn't very good, especially the snack"
Πλεονεκτήματα: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Μειονεκτήματα: "The noise factor was very high."
Πλεονεκτήματα: "Comfortable seats."
Μειονεκτήματα: "Entertainment center was not working for left half of plane (which included me). Crew was extremely lazy. I asked for a coffee and she told me to get up out of my chair and follow her to the back to get the coffee. Why couldnt she just bring me my coffee? My friend had the same issue, he asked for water and she had him come to the back to get it."
Πλεονεκτήματα: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Μειονεκτήματα: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."
Πλεονεκτήματα: "On time and smooth travel."
Μειονεκτήματα: "No choice in dinner items."
Πλεονεκτήματα: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Μειονεκτήματα: "Too much meat in meals."
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "The food was good, movie choices"
Μειονεκτήματα: "Little room to move"
Πλεονεκτήματα: "Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage."
Μειονεκτήματα: "My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer."
Πλεονεκτήματα: "Going through US Customs in Dublin is great, makes The landing home so much easier."
Μειονεκτήματα: "The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time."
Μειονεκτήματα: "The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth"
Πλεονεκτήματα: "Had a fantastic flight and the crew was nice."
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Lost my bags"
Μειονεκτήματα: "The floor plan on Aer lingus website for seating was did not match the actual plane iwe were on so the legroom was not as good as what the website illustrated when we boarded."
Πλεονεκτήματα: "On time flight, no problems."
Μειονεκτήματα: "Seats more cramped than would be ideal for a trsnsatlantic flight."
Πλεονεκτήματα: "Crew was very nice. Food was ok."
Μειονεκτήματα: "Seats were not very comfortable."
Πλεονεκτήματα: "Not crowded, lots of empty seats"
Μειονεκτήματα: "Poor customer service. I think I said thank you many more times than the flight attendants who barely acknowledged me and seemed annoyed about performing any type of basic service (serving food/water/collecting rubbish/etc.)."
Μειονεκτήματα: "Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight."
Μειονεκτήματα: "Flight was about an hour late taking off"
Πλεονεκτήματα: "Surprised it was as good as it was having read so much negative news about what British Airways had become"
Πλεονεκτήματα: "Great selection of entertainment. Very cordial staff."
Μειονεκτήματα: "The food was very salty and everything had dairy and wheat in it- which I cannot have. The seats were uncomfortable and I felt cramped."
Μειονεκτήματα: "Dublin airport was very confusing! Inconsistent information about gate and flight details in the monitors - was stressful enough that flight was delayed"
Πλεονεκτήματα: "The airplane, crew, service, hospitality, and enternaintment were great."
Μειονεκτήματα: "Logistics of US border control while leaving Dublin was not as efficient nor smooth as the EU side."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Arrive a day later no sleep to LOST MISSING bags for both myself and my daughter."
Μειονεκτήματα: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"
Πλεονεκτήματα: "Food good. But best was that US Immigration was in Dublin, not NYC, where there was no line!"
Μειονεκτήματα: "40 minutes late taking off. I had 21.7 kgs (1.7kg over the limit) in my bag and had to pay €20 more and that as an Aer Club member."
Μειονεκτήματα: "We boarded okay but then we had to sit on the plane for over an hour before we actually took off. So arrival into Lyon was late. Also had to buy any food or drink if we wanted anything."
Μειονεκτήματα: "The chairs are so uncomfortable!"
Πλεονεκτήματα: "Good flight with good service."
Πλεονεκτήματα: "Boarding at rear as well as front"
Μειονεκτήματα: "Boarding outside in drizzle. Charging for soft drinks"
Πλεονεκτήματα: "Nice seats food was decent crew excellent"
Μειονεκτήματα: "Not enough room"
Μειονεκτήματα: "Passengers line up to board instead of waiting for their number rows to be called. I ended up boarding later than most and the overhead lockers of the front rows (where I was sitting) were completely full. I had to place my baggage very far back and wait for almost everyone to leave the plane so I could collect it."
Πλεονεκτήματα: "Food was definitely improved!"
Μειονεκτήματα: "Plane was an hour late leaving."
Πλεονεκτήματα: "Departure on time, good crew service"
Μειονεκτήματα: "On arrival - long wait at the gate"
Πλεονεκτήματα: "The flight was very smooth, the seats are very comfortable, the service was very good and the food also, except the soda bread . I do not like soda bread. You got yourself a passenger for the future. It will be a pleasure to fly with you again"
Μειονεκτήματα: "Out of your control but the shuttling around from gate to gate was inconvenient"
Μειονεκτήματα: "Cabin crew unhelpful; not particularly friendly. Perfunctory service. Only thing that was complimentary was water"
Μειονεκτήματα: "I made my reservations for British Airways and the flight was by Aer Lingus."
Μειονεκτήματα: "Flight was late departing and late arriving."
Πλεονεκτήματα: "I liked that we got dinner and breakfast included and that food was actually tasty."
Πλεονεκτήματα: "in flight entertainment was diverse and kept me occupied. the food was quite good, and free since it was a transatlantic flight. smooth flight and pleasant crew"
Μειονεκτήματα: "Boarding is very haphazard and disorganized. Somewhat the airlines responsibility since they could keep it more controlled by enforcing what tows they will allow to pass. I couldn't do an online checkin with any of my Aer Lingus flights. As a result, my partner and I had seats far from each other and at the back of the plane."
Πλεονεκτήματα: "Unacceptable never again will I recommend you"
Μειονεκτήματα: "Utterly unprofessional"
Μειονεκτήματα: "Guy at check in was rude and insulting and my bag didn't arrive."
Μειονεκτήματα: "Entertainment options VERY limited! Plane was freezing the entire flight."
Πλεονεκτήματα: "I got home"
Μειονεκτήματα: "Lingus lost my wife and my luggage along with 20-25 other passengers. It took two days to get out baggages back and cost me a bunch of money, time, headache & hassle."
Πλεονεκτήματα: "Food, service and entertainment were all good."
Μειονεκτήματα: "Seats were a bit cramped."
Μειονεκτήματα: "British airways canceled our flight, gave no warning, no alternative ticket, flight, or any option in general. We had to book an entirely new flight and did not make it to Dublin and had a completely horrible two days of travel just to get back home."
Πλεονεκτήματα: "Crew was great very attentive"
Μειονεκτήματα: "My monitor kept restarting or would freeze"
Πλεονεκτήματα: "Good flight crew, equipment and stewardesses"
Μειονεκτήματα: "very confusing to print boarding passes"
Πλεονεκτήματα: "Everything was great especially being able to go thru US customs in Dublin !"
Μειονεκτήματα: "The seats are just not big enough for my family ,no legroom and to narrow ."
Πλεονεκτήματα: "Unlike many of the American carriers I have flown on, there was not a single flustered, surly, or unhelpful employee with whom I had contact. They were friendly, helpful, and respectful. I highly recommend this airline."
Μειονεκτήματα: "There was nothing I didn't like."
Μειονεκτήματα: "Check in was not working on line. Very frustrating."
Μειονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "Free movies and tv"
Μειονεκτήματα: "Had to go through security twice"
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Μειονεκτήματα: "Crew on the ground was very rude"
Μειονεκτήματα: "Entertainment worked sporadically"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "Great crews, excellent customer service"
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Πλεονεκτήματα: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Μειονεκτήματα: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Food was good. Crew nice and professional."
Μειονεκτήματα: "Landing was not so smooth."
Πλεονεκτήματα: "I like traveling with AirFrance in general."
Μειονεκτήματα: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Μειονεκτήματα: "Waited a while before take off."
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "it was cancelled so they got me on the next flight on Turkish"
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Πλεονεκτήματα: "The hostesses were very kind and nice"
Μειονεκτήματα: "My baggage was broken"
Μειονεκτήματα: "the food is terrible."
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "the food"
Μειονεκτήματα: "no room for legs"
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Πλεονεκτήματα: "That it was a night flight"
Μειονεκτήματα: "No airconditioning, no food choice, no space."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Μειονεκτήματα: "Meal choice missing kosher non-gluten combination."
Πλεονεκτήματα: "Free drinks and snack!"
Πλεονεκτήματα: "All female crew in the cockpit - awesome."
Μειονεκτήματα: "Non reclining seats"
Πλεονεκτήματα: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Μειονεκτήματα: "Business class seats hard. Did not flatten out for sleep."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "I was not given my original reserve seat and no reason was given"
Πλεονεκτήματα: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Μειονεκτήματα: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."