Πλεονεκτήματα: "The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them."
Μειονεκτήματα: "The flight was too warm."
Μειονεκτήματα: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."
Μειονεκτήματα: "More communication on the flight delay"
Πλεονεκτήματα: "New long haul service is a real improvement in quality"
Μειονεκτήματα: "Too cold"
Πλεονεκτήματα: "Nice short flight, crew was nice."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Vegan options"
Πλεονεκτήματα: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Μειονεκτήματα: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Πλεονεκτήματα: "Crew was great. Planes with built in TV was even better."
Μειονεκτήματα: "One really obnoxious kid kept screaming the entire time. Instead of charging for earbuds maybe give them out for those of us that don’t have any."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Amazing crew!"
Μειονεκτήματα: "Seat assignment with Economy ticket."
Πλεονεκτήματα: "The best"
Μειονεκτήματα: "Again the boarding process took forever"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Food was not good"
Μειονεκτήματα: "Wider seats, more leg room"
Μειονεκτήματα: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."
Μειονεκτήματα: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."
Πλεονεκτήματα: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Μειονεκτήματα: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Πλεονεκτήματα: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Μειονεκτήματα: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Πλεονεκτήματα: "The crew was very friendly. Boarding was quick."
Μειονεκτήματα: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Μειονεκτήματα: "Crew did not make passenger in front of me bring his seat back up for landing."
Πλεονεκτήματα: "It was ok"
Μειονεκτήματα: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Μειονεκτήματα: "Change my seat when I was boarding. I already had my seat # assigned before boarding. Sat next to a man with a strong body odor. I came down with a sore throat last night so I was feeling pretty bad. Then to endure a long flight with that smell which made my trip very uncomfortable."
Πλεονεκτήματα: "i likes that drinks were free"
Μειονεκτήματα: "i shouldn’t have to pay for headphones"
Πλεονεκτήματα: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Μειονεκτήματα: "See above!"
Πλεονεκτήματα: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Μειονεκτήματα: "Overhead bins a bit small on this older 767-300"
Πλεονεκτήματα: "Staff were very good."
Μειονεκτήματα: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Πλεονεκτήματα: "Food and service was nice"
Μειονεκτήματα: "Very long route to my final destination"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Easy, fast boarding. We arrived early too."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A"
Πλεονεκτήματα: "The snack was nice."
Πλεονεκτήματα: "On time as scheduled."
Πλεονεκτήματα: "Short and nice flight"
Πλεονεκτήματα: "Smooth, quick and comfortable flight."
Πλεονεκτήματα: "Great entertainment, comfortable seats."
Μειονεκτήματα: "Middle seat with zero chance to switch."
Πλεονεκτήματα: "Good drinks and movie selection"
Μειονεκτήματα: "Food was bad."
Πλεονεκτήματα: "The space we had, the breakfast provided, the movies/TV shows available, and the staff."
Μειονεκτήματα: "I was a concerned when I couldn't select seats during check-in and was informed that our seats would be assigned at the gate. After boarding, it made more sense since it wasn't a full flight; I could understand that was likely done so the plane would be weight-balanced. It just caused me some concern the day before."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "it was great experience"
Πλεονεκτήματα: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Μειονεκτήματα: "The seats did not recline for anyone on the plane."
Μειονεκτήματα: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Πλεονεκτήματα: "Gate agent was great. Smooth boarding and very attentive flight crew."
Μειονεκτήματα: "The only negative was an older aircraft but the crew went out of their way to talk to people about setting up entertainment."
Πλεονεκτήματα: "Airplane was good, boarding was fast."
Μειονεκτήματα: "Did not have the fruit and cheese plate."
Μειονεκτήματα: "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"
Πλεονεκτήματα: "Loved everything, the meal was good, spacious seats and friendly staff."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The crew was terrific."
Πλεονεκτήματα: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Πλεονεκτήματα: "Crew was great. Seats were comfortable."
Μειονεκτήματα: "The airline lost both of my luggage suitcases."
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Πλεονεκτήματα: "Crew great."
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Πλεονεκτήματα: "Flight was in time"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Crew was very nice and the food was excellent"
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Food was good, crew was very professional and courteous. Flight was smooth."
Μειονεκτήματα: "Coach was cramped and the video system didn’t work very well"
Πλεονεκτήματα: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Μειονεκτήματα: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "There were not noodle soup ready this time."
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Πλεονεκτήματα: "No delays, service with a smile"
Μειονεκτήματα: "Nothing to report."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Μειονεκτήματα: "The crew was not very polite."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Μειονεκτήματα: "Meal choice missing kosher non-gluten combination."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "The crew, the food and the smooth journey."
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Μειονεκτήματα: "Better food choices."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Μειονεκτήματα: "One flight attendant was exceedingly rude during the boarding process, but thankfully she was not in our area."
Μειονεκτήματα: "Everything else"
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet."
Μειονεκτήματα: "Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?"
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "Waiting for an hour to disembark"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "Slept. Food was good."
Πλεονεκτήματα: "Service Leg room could have been better"
Μειονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Nothing. The flight was quick and boarding was easy"
Πλεονεκτήματα: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "It was a short but comfortable flight."
Μειονεκτήματα: "Food and movies"
Πλεονεκτήματα: "British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info"
Πλεονεκτήματα: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Μειονεκτήματα: "Everything was good , no complaints."
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "Flight attendants are very helpful. Food options are better than American Airlines."
Μειονεκτήματα: "The seats are narrow, could be wider (please see Cathay Pacific layout - they are the best in the One World Alliance). The amount of storage space at the seat level was limited. Limited lighting available when one wants lights for personal use. Lastly, the person sitting in the window seat has to "step over" the aisle person (is he/she is sleeping) - not a good design."
Μειονεκτήματα: "I ended up being rerouted to LA!"
Πλεονεκτήματα: "Excellent service all around. Would definitely fly Iberia again"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "Did not make this flight"
Μειονεκτήματα: "Did not make this flight"
Μειονεκτήματα: "Seating space are cramped."
Πλεονεκτήματα: "Food crew and most of all the entertainment"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Both the staff and flight were great!"
Μειονεκτήματα: "All beverages cost extra, including water"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Μειονεκτήματα: "We didn't make this flight"
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "Courtesy, professionalism, cleanliness."
Πλεονεκτήματα: "We boarded almost 1hr early, took off on time and landed just before scheduled."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Πλεονεκτήματα: "The service at the BA help counter was doing the best they can to get me on another flight."
Μειονεκτήματα: "The flight could not properly land because there were issues with another plane on the tarmac. Due to the 40min delay in London. I missed the connection flight to Rome and it was disappointing because I arrived in Rome 8 hours later because I had to board a flight to Barcelona and connect there. My luggage was left in Barcelona when I landed in Rome and I did not have my luggage for 2 days. Very disappointing travel day and I hope it doesn't happen to anyone else."
Πλεονεκτήματα: "Everything was ok."
Πλεονεκτήματα: "Crew friendly."
Μειονεκτήματα: "And actual location of boarding was different than that shown on info board. Seat spacing much toooooo cramped, not pleasant."
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "Arrived safely at my destination."
Μειονεκτήματα: "I was offered free tap water. No way to treat passengers."
Πλεονεκτήματα: "Service, comfort"
Μειονεκτήματα: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "No real headrests on the seats. Not very comfortable."
Μειονεκτήματα: "The head phone jacks were loose so watching a movie was extremely difficult. The aisle is so small you can’t even walk down it without bumping people who are seated. It seemed like none of the crew wanted to be there."
Μειονεκτήματα: "The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on."
Πλεονεκτήματα: "On time, crew was nice."
Μειονεκτήματα: "Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate."
Πλεονεκτήματα: "Crews are amazing."
Μειονεκτήματα: "Delayed flight. Small and scary aircraft."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "Good crew"
Μειονεκτήματα: "The boarding process was terrible. The boarding time changed every 5 minutes"
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Inflight Wifi was spotty"
Μειονεκτήματα: "plane was very cold"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Good food. Friendly crew. On time, etc."
Μειονεκτήματα: "Recycling/reduce waste. Gluten-free choices."
Μειονεκτήματα: "It was very hot on the plane."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "Cabin temperature"
Πλεονεκτήματα: "Short flight."
Μειονεκτήματα: "Flight got delayed several times. Had to reschedule flight."
Πλεονεκτήματα: "For being stuck in a small space for twelve hours, they made the experience about as good as you could ask."
Μειονεκτήματα: "No gogo WiFi"
Πλεονεκτήματα: "The food and the snack was pretty good"
Μειονεκτήματα: "I paid $20 for the 24 hours of Wi-Fi and it never worked On either flight. The guy sitting in the seat behind me kept putting his knees into the back of the seat to prevent me from reclining so that his girlfriend could sleep with her head in his lap, so I could not recline in sleep on the long flight from Munich to Philadelphia. I don't have any of these issues when I fly on United. If you want me to fly on American more than I suggest you fixed them."
Πλεονεκτήματα: "Good service in-flight. Pretty comfortable seats and decent in-flight food/beverage options."
Μειονεκτήματα: "Crew was slamming overhead compartments before take-off and would ignore questions from passengers. Late take-off, very late gate change and late arrival. No help from crew on the plan to get bags taken care of so boarding took forever."
Πλεονεκτήματα: "Good movie"
Μειονεκτήματα: "Seats too little space"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Μειονεκτήματα: "On the first flight my husband and I each had a personal item and carry on that we carried on fine! We stopped in Charlotte for a lay over and we went to board the plane they told us our carry on was to big and had to be checked. This was very frustrating because we were just able to carry on this bag. We feel the planes are the same it shouldn't change from plane to plane."
Μειονεκτήματα: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."
Πλεονεκτήματα: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Μειονεκτήματα: "No audio in business. No working electric outlet."
Πλεονεκτήματα: "The crew definitely made the trip easier."
Πλεονεκτήματα: "I slept the entire duration."
Μειονεκτήματα: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."
Μειονεκτήματα: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Πλεονεκτήματα: "All good, excellent crew and on time."
Μειονεκτήματα: "The food, of coarse!"
Πλεονεκτήματα: "Got to my destination without any delays"
Μειονεκτήματα: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."
Πλεονεκτήματα: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Μειονεκτήματα: "No food in first class, but it was only a 2 hr flight on a regional"
Πλεονεκτήματα: "loved having a movie to pass the time. Super friendly attendants."
Πλεονεκτήματα: "It was fine. Nothing exceptional. Pretzels and a bloody"
Μειονεκτήματα: "Group boarding again"
Μειονεκτήματα: "The seats were very uncomfortable"
Μειονεκτήματα: "Delays! A few hours. There were liars among their staff!"
Πλεονεκτήματα: "All connections-smooth"
Μειονεκτήματα: "Only airline we flew that didn’t have pre boarding for families with small children."
Πλεονεκτήματα: "Amazingly, the flight wasn't full and the stewardess let my wife, 2 month old son and me have the last row."
Μειονεκτήματα: "Entertainment on AA is sub-par"
Πλεονεκτήματα: "We moved due to job change and American would not work with us to Change a reservation."
Μειονεκτήματα: "our flight was delayed, and no other options"
Πλεονεκτήματα: "On schedule and met all my expectations."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."
Πλεονεκτήματα: "Very smooth flight with excellent crew!"
Μειονεκτήματα: "There were no individual monitors at the seats."
Μειονεκτήματα: "The flight had to circle LHR for about an hour, and I almost missed my connecting flight to EDI, even though I had a 2.5 hour layover. I also paid over $1,700 for a one-way ticket and $300 in baggage fees, and should have been upgraded before any of the mileage program freebies."
Μειονεκτήματα: "Terminal at LAX requires a bus."
Πλεονεκτήματα: "Crew is ok."
Μειονεκτήματα: "Be on time"
Πλεονεκτήματα: "The meals and the consistent drink service was great"
Μειονεκτήματα: "There was no inflight entertainment screen. Would have liked one on a 4-hour flight."
Μειονεκτήματα: "Would've been better if Air Canada had not downgraded the land to a propeller plane!"
Πλεονεκτήματα: "I landed safely"
Μειονεκτήματα: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."
Πλεονεκτήματα: "The set was super comfortable"
Μειονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "Good food. Best airline I’ve traveled besides Southwest. First international flight and the crew was so nice and professional!"
Πλεονεκτήματα: "All the crew we encountered were very efficient and helpful. The food was hot and really good, and we were well looked after, particularly on the Heathrow to Ottawa leg of the journey."
Μειονεκτήματα: "We had a two hour delay. First the aircraft was late. Then it needed repair and another aircraft had to be brought up. After a 10 flight from Frankfurt and a 3 hour layover in Vancouver, I was not a happy camper!"
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "I have flown Air Canada many times, and have never taken off on time. Most flights I have been on, were 30 -60 minutes late. Cabin service is usually minimal, lackadaisical, and indifferent. I would only fly Air Canada again as a last resort"
Μειονεκτήματα: "Everyone on the plane was freezing and the crew could not do anything about it"
Μειονεκτήματα: "Tight uncomfortable seats. Terrible food."
Πλεονεκτήματα: "Everything was fine - crew was attentive, punctual in serving and genuinely kind! One flight attendant (lady) gave me a compliment and even acknowledged me while walking through the airport! The plane was very clean!"
Μειονεκτήματα: "Seating: there were numerous empty seats in the middle section of the plane but passengers were crammed in the outer seats by windows. A kind, gentleman passenger who helped me put my carry-on up in compartment let me know I was able to sit in the middle section!"
Πλεονεκτήματα: "Flight was mercifully short."
Μειονεκτήματα: "Air Canada canceled other short haul flights and jammed the overflow passengers onto our flight which resulted in our flight being late and overcrowded. Passengers that came from the canceled flight complained that this wasn't the first time Air Canada had done this."
Πλεονεκτήματα: "I got upgraded to first class!"
Πλεονεκτήματα: "Airfare is very reasonable. Food on the planes are average. Service is average."
Μειονεκτήματα: "Flight was delayed from Vancouver to Portland"
Πλεονεκτήματα: "A short flight on a small plane.Smooth flight, smooth, smooth landing. Although the flight was delayed, the passengers were kept informed as to where the plane was and the expected time of departure."
Μειονεκτήματα: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Pleasant crew"
Μειονεκτήματα: "ONE bathroom for all of economy Had to buy even smallest snacks Poor overhead bin space"
Μειονεκτήματα: "The entertainment system was broken on this flight."
Πλεονεκτήματα: "The flight attendant was excellent!"
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Πλεονεκτήματα: "On time departure Food was good"
Μειονεκτήματα: "Flight attendant should be friendlier"
Πλεονεκτήματα: "Good price for flight ticket"
Πλεονεκτήματα: "The crew was friendly and helpful."
Μειονεκτήματα: "My tv screen was not working, so I had no entertainment for the ride."
Μειονεκτήματα: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."
Πλεονεκτήματα: "Nice friendly staff in plane, and experienced staff at airport (unlike in Okinawa, Tokyo and Osaka). Nice to be able to recheck bags and clear US customs in Vancouver, BC thanks to the US section of the terminal, so that we didn't have to do that upon arrival in Portland."
Πλεονεκτήματα: "I didn't fly from Calgary to Vancouver."
Πλεονεκτήματα: "I was last on the plane. The crew was welcoming."
Μειονεκτήματα: "Not very clean bathroom. Not unusual for airplanes."
Μειονεκτήματα: "The seats are way to close, I am short and I had no room. There is no way those seats are far approved, cause they're is no way in an emergency people would be able to crawl out if those seats. There was no snack at all, not even pretzels, nothing."
Μειονεκτήματα: "To small of plane."
Μειονεκτήματα: "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Food limited and must be purchased"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Μειονεκτήματα: "I never received an e-mail to check in, and by the time I remembered (morning of), this resulted in me not having a seat assigned on my ticket. This caused a lot of needless stress, though to Air Canada's credit, they got all those waiting for a seat assignment on board. On my return trip, I did receive an e-mail - luckily, as the flight was overbooked again."
Πλεονεκτήματα: "The tv for each individual person"
Μειονεκτήματα: "Always late."
Πλεονεκτήματα: "I didn't eat, so I really don't know about the food. However the flight attendants were very efficient and if you were wanting anything they were available early and all flight. We flew economy and I was impressed with the seat room, was a large plane though."
Μειονεκτήματα: "The plane was very very hot."
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "Air Canada worked hard to get people where they needed to be but security was somewhat difficult although understandable"
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Πλεονεκτήματα: "The only thing I liked is the fact that I arrived safely at my destination."
Μειονεκτήματα: "I did not like the three house delay in Toronto. And, of course, we were always told, it will be just a few more minutes each time so for three hours we were stuck, milling around @ the gate.....well actually between two gates because they kept changing gates.......waiting for the flight. If I'd know it was going to be 3 hours, I would have maybe gotten some food and wandered away to find a place that had a spot to sit. Instead, standing on one foot and then the other, hungry for three house while Air Canada got their #@%*# together and found a plane that actually functioned appropriately."
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Πλεονεκτήματα: "Spacious seating."
Μειονεκτήματα: "Flight attendants unimpressive in their interest."
Μειονεκτήματα: "It got cancelled and the service was horrific"