Πλεονεκτήματα: "Excellent crew and great food."
Πλεονεκτήματα: "All great experience!!!"
Μειονεκτήματα: "Music was not the best!"
Μειονεκτήματα: "It was outstanding service !!!"
Πλεονεκτήματα: "Food and leg room"
Μειονεκτήματα: "All was fine"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Bassinet seats could be bigger for comfort with an infant."
Πλεονεκτήματα: "Crew is good. Flight got delayed"
Μειονεκτήματα: "Food is good."
Πλεονεκτήματα: "Crew etc excellent"
Μειονεκτήματα: "In flight WiFi expensive and not reliable"
Πλεονεκτήματα: "Seat was very comfortable and the flight was on time."
Πλεονεκτήματα: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Μειονεκτήματα: "Hot food was luke warm, portions skimpy."
Πλεονεκτήματα: "The crew very good and helpful"
Μειονεκτήματα: "The crew are well organised"
Πλεονεκτήματα: "Very nice aircraft , crew, and supplies"
Μειονεκτήματα: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Μειονεκτήματα: "WC size (too small) and location ( way too close to flight staff and food section)"
Μειονεκτήματα: "The new Q suites in business are GREAT!"
Πλεονεκτήματα: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Πλεονεκτήματα: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Μειονεκτήματα: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Πλεονεκτήματα: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"
Πλεονεκτήματα: "The flight from Doha to Beirut was not fully booked, we could move easily."
Μειονεκτήματα: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Μειονεκτήματα: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Πλεονεκτήματα: "The service and food."
Πλεονεκτήματα: "The crew was friendly and helpful. And the food choices were good."
Πλεονεκτήματα: "air hostess very nice polite five star"
Μειονεκτήματα: "seat alloted"
Πλεονεκτήματα: "All the crew"
Μειονεκτήματα: "The airline services"
Μειονεκτήματα: "Internet kept cutting off despite me paying."
Πλεονεκτήματα: "Every thing is good in Qatar airways"
Πλεονεκτήματα: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Μειονεκτήματα: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Μειονεκτήματα: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Πλεονεκτήματα: "Qatar is a reliable airline."
Μειονεκτήματα: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Μειονεκτήματα: "Just bathroom in end"
Πλεονεκτήματα: "Hindu meal only be vegetarian"
Μειονεκτήματα: "All is good"
Πλεονεκτήματα: "It was comfortable flight with a friendly crew."
Μειονεκτήματα: "Extremely small leg pitch"
Πλεονεκτήματα: "I liked staff , boarding was organized food was not very good needs to be improved"
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Μειονεκτήματα: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"
Πλεονεκτήματα: "Complimentary upgrade to business class."
Πλεονεκτήματα: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Μειονεκτήματα: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Πλεονεκτήματα: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Μειονεκτήματα: "Flight attendants are not friendly and rude. Seat had a problem reclining."
Πλεονεκτήματα: "Polite staff keen to help"
Πλεονεκτήματα: "They make you feel like a person"
Πλεονεκτήματα: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Μειονεκτήματα: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Πλεονεκτήματα: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Μειονεκτήματα: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"
Πλεονεκτήματα: "The professionalism of the staff"
Μειονεκτήματα: "No comment"
Πλεονεκτήματα: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Μειονεκτήματα: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."
Πλεονεκτήματα: "Excellent customer service, smooth boarding, good food."
Πλεονεκτήματα: "Everything is fine and have a wonderful time"
Πλεονεκτήματα: "Overall is perfect"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient."
Μειονεκτήματα: "When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes."
Πλεονεκτήματα: "Crew was very professional and helpful."
Μειονεκτήματα: "Transit process at Istanbul airport was not very smooth. Ground staff could have been more helpful."
Μειονεκτήματα: "More space and room"
Πλεονεκτήματα: "Seats extremely tight."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "I booked a place in advance, but the place was changed because I did not check in 24 hours before the flight. And I got a place near the restroom. It was terrible!!!! it was impossible to sleep and eat normally. And the smell of the restroom all the way. Very upset."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Μειονεκτήματα: "The Istanbul airport is very large and there are many people. The signage is generally pretty good, but it was confusing getting off the airplane from Berlin and seeing a sign saying something like " foreigners." I waited in that very long line for at least 30 minutes which ate up most of my layover time. Only to find out that it was for people with visas coming into Turley. I was directed to another, poorly marked, line for people transferring planes."
Πλεονεκτήματα: "Food was great, flight was on time, clean plain, great interior, great entertainment."
Μειονεκτήματα: "Really limited leg space. I'm 5.9 and felt like I was a giant, couldn't stretch. Ordered kids meal at the time of ticket purchase but due to some reasons that crew could explain there was no food for our two year old. They offered a regular meal which my son did not want to eat. Crew was not super friendly and that seems to be the norm for this airline. Limited s"
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "No delays Courtesy of crew Very pleasant fly"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "The bag with the slippers toothbrush etc"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "The food wasnt good .."
Πλεονεκτήματα: "The food tasted great. The crew are very friendly."
Μειονεκτήματα: "The seats are kind of small"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Μειονεκτήματα: "Plane was old. Seat pitch too tight."
Μειονεκτήματα: "they lost my luggage by my first stop"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Μειονεκτήματα: "Check in late, rude staff, bad food"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Excellent service, excellent food, very friendly crew"
Μειονεκτήματα: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "We left on time, flight was smooth!"
Μειονεκτήματα: "No problems, everything was fine."
Πλεονεκτήματα: "Crew was very nice and respectful."
Μειονεκτήματα: "Not losing my luggage"
Μειονεκτήματα: "The plane was old and so small, it wasn’t comfortable at all"
Μειονεκτήματα: "Flight was a little warm"
Πλεονεκτήματα: "Crew was courteous"
Μειονεκτήματα: "Better movies"
Πλεονεκτήματα: "Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule"
Μειονεκτήματα: "The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours."
Μειονεκτήματα: "Very nice trip"
Πλεονεκτήματα: "Stuff was professional"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "the food and seats"
Πλεονεκτήματα: "Service was great"
Πλεονεκτήματα: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Μειονεκτήματα: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."
Πλεονεκτήματα: "In flight entertainment and lunch served. Special accommodations made for our child."
Μειονεκτήματα: "Nothing...a wonderful experience!"
Πλεονεκτήματα: "The food was hot."
Μειονεκτήματα: "The flight was delayed by almost 2 hours."
Μειονεκτήματα: "THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD"
Πλεονεκτήματα: "Crew wasnice"
Μειονεκτήματα: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
Πλεονεκτήματα: "Nice planes. On time. Very friendly crew."
Πλεονεκτήματα: "Amazingly soft landings, as always."
Μειονεκτήματα: "Transit to jeddah is a nightmare"
Μειονεκτήματα: "3 hours delay !"
Μειονεκτήματα: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"
Πλεονεκτήματα: "Timely take off"
Μειονεκτήματα: "No individual movies"
Πλεονεκτήματα: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Μειονεκτήματα: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Μειονεκτήματα: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
Πλεονεκτήματα: "Didn't like anything"
Μειονεκτήματα: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
Μειονεκτήματα: "Long waiting time"
Μειονεκτήματα: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
Πλεονεκτήματα: "Wonderful staff really helpful, comfortable seats"
Μειονεκτήματα: "Some delay"
Πλεονεκτήματα: "Comfortable flight, good food"
Μειονεκτήματα: "Delays in boarding, unorganized, some grumpy staff"
Μειονεκτήματα: "The flight crew didn’t provide any kind of leadership when the passengers were causing a delay. Then we landed 20 minuets later than schedule, but the pilot failed to recognize the delay, he announced the schedule arrival time rather than the actual time. Then the freaking airport is so bad, that I decided not to come back here anymore. The luggage were delayed for an hour and half and we asked the supervisor he said that’s usually what happened, and we have to wait, he didn’t even care to provide any explanation for why all this unnecessary delay."
Πλεονεκτήματα: "Almost perfect"
Μειονεκτήματα: "They didn't give me a travel kit."
Πλεονεκτήματα: "Overnight accommodations and females seated together."
Μειονεκτήματα: "Booked too late to get vegan meals."
Πλεονεκτήματα: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."
Πλεονεκτήματα: "We arrived safely."
Μειονεκτήματα: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Πλεονεκτήματα: "Possibly the food and the flight is direct"
Μειονεκτήματα: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Πλεονεκτήματα: "Very friendly efficient crew"
Πλεονεκτήματα: "Crew was really good and flight was very smooth from Toronto to Cairo"
Μειονεκτήματα: "Person behind me kept on kicking my chair"
Πλεονεκτήματα: "Nice plane, helpful crew. good entertainment"
Πλεονεκτήματα: "Timing perfect on time, curious crew members. ."
Πλεονεκτήματα: "Crew are always polite and attentive"
Μειονεκτήματα: "Plane not comfortable. No individual entertainment. Poor food. Toilets not cleaned in flight"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Very rough landing."
Πλεονεκτήματα: "Excellent customer service"
Πλεονεκτήματα: "Great crew, members always welling to help"
Πλεονεκτήματα: "Price was affordable . Short layover. Easy and good flight connection."
Μειονεκτήματα: "Poor snacks."
Πλεονεκτήματα: "The people, the food, the culture."
Πλεονεκτήματα: "Flight from Kuwait to Cairo was great."
Πλεονεκτήματα: "Do African airlines always have to be late. Poor communication"
Μειονεκτήματα: "Being late with poor communication. You have all our details. Speak to us"