Μειονεκτήματα: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Comfortable seats..."
Μειονεκτήματα: "It got a little hot and the tray table did not unfold to a level surface causing my drinks and plate to slide into my lap."
Πλεονεκτήματα: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Crews were cooperative."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Very hot inside the plane"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Μειονεκτήματα: "The boarding process was a bit unorganized and took a long time as a result."
Πλεονεκτήματα: "good entertainment system good legroom new airplane"
Μειονεκτήματα: "lowered the food standards compared to previous flights flight was late"
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "Crew is always excellent, food is amazing. Overall is always good."
Μειονεκτήματα: "The airplane was old, seats were uncomfortable. Ataturk staff, Turkish Airline ground staff is so HORRIBLE, we are never traveling with Turkish Airline again."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "less seat space"
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "I asked a flight member for assistance and he said he would get back to me with the info but never responded. Also, when meals were delivered, my packages were halfway open as if it was prev touched by someone else and the food was not warm. My arriving flight gave high hopes that this returning fight did not fulfill."
Πλεονεκτήματα: "The airline crew service was excellent. The food and entertainment were pretty good. I will fly again with Turkish Airline!"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "The service is amazing Food is great"
Μειονεκτήματα: "Boarding was interesting"
Πλεονεκτήματα: "Decent food. Good service. Great media access for international flights."
Μειονεκτήματα: "Nothing to knock down"
Πλεονεκτήματα: "The crew. The movies."
Μειονεκτήματα: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."
Πλεονεκτήματα: "It’s OK"
Μειονεκτήματα: "Need improvements"
Πλεονεκτήματα: "Great flight....enjoyed it thoroughly....."
Μειονεκτήματα: "Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination...."
Πλεονεκτήματα: "Amazing crew and excellent food and beverage choices"
Μειονεκτήματα: "Better comfort and services"
Πλεονεκτήματα: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Μειονεκτήματα: "Traveling to Greece in off peak season."
Πλεονεκτήματα: "Good trip"
Πλεονεκτήματα: "is nice flay"
Μειονεκτήματα: "they are ok"
Πλεονεκτήματα: "Wonderful trip"
Μειονεκτήματα: "A little rough air, but all was good"
Πλεονεκτήματα: "Lounge in Abu Dhabi was great!"
Πλεονεκτήματα: "Crew was great, food was great, seat was comfortable"
Πλεονεκτήματα: "No hassle at airport check in. All good"
Μειονεκτήματα: "My family was unable to get seats together."
Πλεονεκτήματα: "Every thing was good"
Μειονεκτήματα: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"
Πλεονεκτήματα: "MUTTON WAS EXCELLENT"
Μειονεκτήματα: "SAME MOVIES BOTH FLIGHTS"
Πλεονεκτήματα: "Staff are efficient."
Πλεονεκτήματα: "timeliness, in-flight entertainment, food"
Πλεονεκτήματα: "Again, excellent flight crew."
Μειονεκτήματα: "Nothing to dislike."
Πλεονεκτήματα: "Kind of similar to Indian food if possible. Thanks"
Πλεονεκτήματα: "Food service and service generally"
Μειονεκτήματα: "Long layover and delay"
Πλεονεκτήματα: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Μειονεκτήματα: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."
Πλεονεκτήματα: "The neatness and entertainment system"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Nothing on this flight"
Πλεονεκτήματα: "The service Chairs Entertaining screen Crew Food In my flight from cai to AUH EY 654 4AUG There's cabin crew guy I didn'tremmeber his name ,, he's really awesome and quite and polite and really want appriciate him He toke care of me because I was sick and he made everything for me to. Be comfort Thnx Etihad"
Πλεονεκτήματα: "Get entertainment options."
Μειονεκτήματα: "Food was mediocre."
Πλεονεκτήματα: "Enjoyable,normal everything"
Μειονεκτήματα: "Tight seats"
Μειονεκτήματα: "Chai ☕️ should be good"
Μειονεκτήματα: "they didn't provide wine service"
Πλεονεκτήματα: "Great entertainment and food."
Μειονεκτήματα: "Check in attendants at JFK were very unclear."
Μειονεκτήματα: "Veg meals ran out very fast, not enough options for all the passengers."
Μειονεκτήματα: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "Flight was delayed. Wait,wait,wait. Overnight stay in a HARD AIRPORT CHAIR."
Πλεονεκτήματα: "Economy class is okay in terms of space set-up. The US immigration organization and process in Abu Dhabi is perfect. We save a lot of time when landing in Dulles airport (Washington DC)"
Μειονεκτήματα: "I was surprised by the crew attitude; almost arrogant! First bad experience of this kind travelling with an airline from the Gulf :-("
Πλεονεκτήματα: "Services n hospitality"
Μειονεκτήματα: "Washroom maintenance can be better."
Πλεονεκτήματα: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Μειονεκτήματα: "zone boarding should be smoother, but people still try to skip the line"
Πλεονεκτήματα: "The crew was curtious, flight on time, good and clean planes, met all expectations."
Μειονεκτήματα: "Economy class seats hard to stretch"
Μειονεκτήματα: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Πλεονεκτήματα: "Service and comfort"
Μειονεκτήματα: "Everything was great ... no complains"
Πλεονεκτήματα: "Very professional but efficient."
Πλεονεκτήματα: "Food , service"
Πλεονεκτήματα: "Food could be better"
Μειονεκτήματα: "Didn't like the food"
Πλεονεκτήματα: "Great cabin crew."
Μειονεκτήματα: "Severely banged piece of large luggage to the point the handle doesn't even close. Noisy children, and such a filled flight that staff was having a hard time attending to needs of all passengers. Food areas were smelly as were toilets towards end of flight."
Πλεονεκτήματα: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Μειονεκτήματα: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."
Πλεονεκτήματα: "In air service"
Μειονεκτήματα: "leg room and boarding delays"
Μειονεκτήματα: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Μειονεκτήματα: "i did not get my luggage yet"
Μειονεκτήματα: "The seats more comfortable."
Πλεονεκτήματα: "Good legroom"
Μειονεκτήματα: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Πλεονεκτήματα: "Seats were comfortable, crew courteous"
Μειονεκτήματα: "Good value for money"
Πλεονεκτήματα: "We landed without crashing"
Μειονεκτήματα: "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."
Μειονεκτήματα: "Because of health reasons, we wanted to cancel the flight but there was no such option. firstname.lastname@example.org"
Πλεονεκτήματα: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Μειονεκτήματα: "Boarding is sooooo slow Entertainment facilities did not exist"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food abd more comfort flight"
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Μειονεκτήματα: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Μειονεκτήματα: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Πλεονεκτήματα: "Good price basic amenities but all in all a great deal"
Μειονεκτήματα: "Everything was great!"
Μειονεκτήματα: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Μειονεκτήματα: "Wait time, customer service"
Μειονεκτήματα: "Landing was very rocky"
Μειονεκτήματα: "Landing was very rocky"
Μειονεκτήματα: "They lost several passengers’ luggage including mine."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Πλεονεκτήματα: "good crew."
Μειονεκτήματα: "very not comfortable chairs"
Μειονεκτήματα: "My bag did not arrive"
Πλεονεκτήματα: "Cheap Air ticket"
Μειονεκτήματα: "Seats are not comfortable."
Μειονεκτήματα: "Late boarding for unknown reason."
Πλεονεκτήματα: "The air conditioning wasn't worked good"
Μειονεκτήματα: "No thing"
Πλεονεκτήματα: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Μειονεκτήματα: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Μειονεκτήματα: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Μειονεκτήματα: "Everything is charge money"
Μειονεκτήματα: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Πλεονεκτήματα: "got there safely and on tıme"
Μειονεκτήματα: "no free food, as usual."
Πλεονεκτήματα: "The seats are comfortable and there was enough place in the overhead bins"
Μειονεκτήματα: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Πλεονεκτήματα: "The seats were not too tight and the food is not extensively expensive"
Μειονεκτήματα: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Μειονεκτήματα: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Πλεονεκτήματα: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Μειονεκτήματα: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Πλεονεκτήματα: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Πλεονεκτήματα: "Very nice crew, smooth flight, on time."
Μειονεκτήματα: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Μειονεκτήματα: "The way of talking to the passengers."
Πλεονεκτήματα: "Seating is comfortable enough with sufficient leg space."
Μειονεκτήματα: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Μειονεκτήματα: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."
Μειονεκτήματα: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Μειονεκτήματα: "There was no entertainment and no food"
Μειονεκτήματα: "Delay. No apologies not even one."
Πλεονεκτήματα: "As long as I arrive safely, price is the most important thing about a flight..."
Μειονεκτήματα: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Μειονεκτήματα: "No information flight delay until you find yourself."