Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Seats were very comfortabe"
Μειονεκτήματα: "Food was not great. It took over an hour for the bags to come through at JFK."
Πλεονεκτήματα: "Yes!"
Μειονεκτήματα: "Lower the price and keeping up the good work!!"
Μειονεκτήματα: "Delayed too much except that, everything was good"
Μειονεκτήματα: "Shopping items available."
Μειονεκτήματα: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
Πλεονεκτήματα: "Crew are friendly"
Μειονεκτήματα: "Flight was late, seat tray was dirty, and entertainment system hard to use."
Πλεονεκτήματα: "Could not take flight and could not get refunded"
Μειονεκτήματα: "Refund money"
Πλεονεκτήματα: "They are amazing"
Πλεονεκτήματα: "no!"
Μειονεκτήματα: "They need to smile and respect the passengers"
Πλεονεκτήματα: "Very good"
Μειονεκτήματα: "Very good"
Πλεονεκτήματα: "Seat was fine. Crew were helpful"
Μειονεκτήματα: "Movies were a repeat of the outbound trip"
Πλεονεκτήματα: "The seats are fairly comfortable, and the service was great."
Μειονεκτήματα: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Πλεονεκτήματα: "No"
Μειονεκτήματα: "Food and Crew"
Πλεονεκτήματα: "Crew, food, entertainment were all very nice. 5 out 5."
Μειονεκτήματα: "The television got black out 6 hours before landing..dont have a choice but yo sleep."
Μειονεκτήματα: "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."
Μειονεκτήματα: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"
Μειονεκτήματα: "The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future."
Πλεονεκτήματα: "Boarding quick n fast"
Μειονεκτήματα: "Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate."
Πλεονεκτήματα: "This flight is very comfortable and on time."
Μειονεκτήματα: "Nothing I didn't like"
Πλεονεκτήματα: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
Πλεονεκτήματα: "Not much, quick though"
Μειονεκτήματα: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Μειονεκτήματα: "Overall waiting and long flight."
Πλεονεκτήματα: "the service"
Μειονεκτήματα: "food no to much"
Μειονεκτήματα: "The flight was delayed for one hour."
Πλεονεκτήματα: "Flight comfort, plane, staff. Overall a perfect travel experience."
Μειονεκτήματα: "Mango desert...that’s all."
Μειονεκτήματα: "Pls see above comments"
Πλεονεκτήματα: "Airline staff were all helpful and pleasant."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Flight was delayed Made connection just in time"
Πλεονεκτήματα: "Overall was great, smooth flight and great service."
Μειονεκτήματα: "Seating in coach was really tight and during my trip in Hong Kong, I had to be hospitalized"
Πλεονεκτήματα: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Μειονεκτήματα: "The security staff and their approach and way of communicating"
Μειονεκτήματα: "Got stomach ache after eating the food."
Πλεονεκτήματα: "Customer service and food was great"
Μειονεκτήματα: "Planes are old do not have larger entertainment screens and don't have wi fi"
Μειονεκτήματα: "Seat didn't recline"
Μειονεκτήματα: "Food was ok and was served very late"
Πλεονεκτήματα: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Μειονεκτήματα: "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."
Πλεονεκτήματα: "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
Μειονεκτήματα: "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."
Μειονεκτήματα: "It's not pleasant traveling in economy which is true for all airlines now a days."
Πλεονεκτήματα: "Movie selection was fantastic!"
Πλεονεκτήματα: "The captain landed the aircraft exact at the time he committed when the flight took off"
Μειονεκτήματα: "Technical superiority & safety of operations"
Πλεονεκτήματα: "All as expected - no surprises"
Πλεονεκτήματα: "I travel Canada-Australia a lot. Best trip so far."
Πλεονεκτήματα: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Μειονεκτήματα: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Πλεονεκτήματα: "GOOD !!!"
Πλεονεκτήματα: "Entertainment system"
Μειονεκτήματα: "Crew did not offer beverages or bottled water for coach passengers. The lights were left on for most of the redeye despite it being a 5 hour flight. The plane was old - there was food from the previous flight in my seat when I arrived. The blanks and pillows looked used and worn. Our flight arrived 45 minutes late with no explanation - it seemed to be a result of the slow/delayed boarding process. I will avoid Cathay Pacific going forward."
Πλεονεκτήματα: "Easy check in, and a pleasant flight! Thank You!!!"
Πλεονεκτήματα: "Excellent. Food was good."
Πλεονεκτήματα: "All but did not eat"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "excellent crew, food entertainment and seats"
Μειονεκτήματα: "They were the best among the airlines I ever used"
Πλεονεκτήματα: "The flight was on time and the crew was professional. The food and entertainment was good."
Μειονεκτήματα: "It is too cramped in the toilets and seating area."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Μειονεκτήματα: "Checking in on line was not available which invited a standby seat for an overbooked flight that was purchased 5 months ago. Probably Will not use or recommend Turkish airlines in the future."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "As always Turkish Airlines has exceptional service"
Μειονεκτήματα: "No space"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "I was very impressed that I am already looking to travel again with the airline on my next travel!"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "More leg room is needed"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "great airline, warm and friendly service"
Μειονεκτήματα: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Μειονεκτήματα: "not all the crew spoke English"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "The service is amazing Food is great"
Μειονεκτήματα: "Boarding was interesting"
Πλεονεκτήματα: "Crew was professional and food was very good. Entertainment was really good."
Μειονεκτήματα: "There was a delay of more than 1 hour."
Πλεονεκτήματα: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Μειονεκτήματα: "Traveling to Greece in off peak season."
Πλεονεκτήματα: "Quick departure"
Πλεονεκτήματα: "Crew and food"
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "Quick boarding, minimum queues."
Μειονεκτήματα: "Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff"
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Πλεονεκτήματα: "Overall service"
Μειονεκτήματα: "I had to check in my cabin bag"
Πλεονεκτήματα: "Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi."
Μειονεκτήματα: "Entertainment. Food was so-so."
Πλεονεκτήματα: "The food is not standard airline food and deliciously reflects the Middle East."
Πλεονεκτήματα: "The USA immigration at Abu Dhabi is an advantage"
Μειονεκτήματα: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."
Πλεονεκτήματα: "good environment and staff"
Μειονεκτήματα: "Food needs to be improved."
Πλεονεκτήματα: "On-bard meals and service"
Πλεονεκτήματα: "The staff were lovely"
Μειονεκτήματα: "The food options were awful & limited - sometimes there wasn’t actually an option. The flight was so squished & packed and I was incredibly uncomfortable in my seat. The boarding took ages & we were also delayed."
Πλεονεκτήματα: "I liked the cooperation of staff and the way they took care of me. Staff Took care of my request immediately and made sure I was comfortable. It was a blessing to travel in Etihad. In future , I will travel in Etihad only. I am planning to travel in June again and will book my ticket in my favorite airline, “ ETIHAD”"
Μειονεκτήματα: "N. A."
Μειονεκτήματα: "total commute time"
Μειονεκτήματα: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Μειονεκτήματα: "Same food both time! All mixed! No one passes water or pick up trash"
Πλεονεκτήματα: "Staff are efficient."
Πλεονεκτήματα: "Entertainment system"
Μειονεκτήματα: "Seats are small , price is expensive"
Πλεονεκτήματα: "timeliness, in-flight entertainment, food"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "I didn't like anything about Etihad airlines and will never fly again."
Μειονεκτήματα: "Poor food, poor customer services."
Μειονεκτήματα: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Πλεονεκτήματα: "Was impressed with the entertainment, informative and comfortable"
Μειονεκτήματα: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Πλεονεκτήματα: "The flight was perfect the flight attendants was also up to scale thank you very much for the nice flight"
Μειονεκτήματα: "The fly agency supposed to advise me a hotel inside the airport I asked to be inside the terminal so I had to cancel the booking in there and lose money because the hotel they advised me was outside the terminal not inside"
Πλεονεκτήματα: "staff were great"
Μειονεκτήματα: "a little bit of a late departure"
Μειονεκτήματα: "Food was bad"
Πλεονεκτήματα: "Was on time."
Μειονεκτήματα: "Crew was a bit harsh."
Πλεονεκτήματα: "Improve your food standard"
Μειονεκτήματα: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."
Πλεονεκτήματα: "Crew , seats and crew"
Μειονεκτήματα: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."
Πλεονεκτήματα: "Fast and on time"
Μειονεκτήματα: "My butt hurts"
Πλεονεκτήματα: "In flight service and amenities"
Μειονεκτήματα: "Long layover"
Μειονεκτήματα: "Seating was not so comfortable"
Μειονεκτήματα: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"
Μειονεκτήματα: "the food is bad and i was ask for $75 to change seat at DFW going to Abu Dhabi"
Πλεονεκτήματα: "good"
Μειονεκτήματα: "long walk at abu dhabi airport."
Πλεονεκτήματα: "The crew are friendly and helpful."
Μειονεκτήματα: "The seats are way too small and cramped."
Μειονεκτήματα: "Not enough servings of water. Tiny planes with little legroom"
Πλεονεκτήματα: "The bathrooms were clean and functioning"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Seat"
Πλεονεκτήματα: "The airplane, the staff, the whole service."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Good value for money. Everything was fine."
Πλεονεκτήματα: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
Μειονεκτήματα: "The bathroom floors were not cleaned often enough and after 10 hours in flight the flight attendants stopped answering the call buttons. Not usually an issue as I like to get up and walk back to request something during long flights but we had children this time and this is harder to do when they are sleeing on you."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Economy class seats hard to stretch"
Πλεονεκτήματα: "Loved business class!"
Πλεονεκτήματα: "Crew, comfort and the service"
Μειονεκτήματα: "Entertainment. Not enough movies and updated."
Πλεονεκτήματα: "Take off on time. Arrival early."
Μειονεκτήματα: "Nothing not to like."
Πλεονεκτήματα: "Food could be better"
Μειονεκτήματα: "Didn't like the food"
Πλεονεκτήματα: "The crew was amazing and food was good."
Μειονεκτήματα: "Flight was good! Needs better inflight entertainment selection"
Πλεονεκτήματα: "Crew was outstanding in terms of service and friendliness. Food was excellent too."
Μειονεκτήματα: "The airline website for frequent flyer points is terrible, it is out of date and hard to use to track and manage flights as well as other information."
Πλεονεκτήματα: "Attentive crew, good breakfast in business class"
Μειονεκτήματα: "Very warm, delay in boarding"
Πλεονεκτήματα: "seats are comfy fast boarding on time"
Μειονεκτήματα: "not enough food"
Πλεονεκτήματα: "Pretty much everything."
Μειονεκτήματα: "The food could be better."
Πλεονεκτήματα: "Crew was fine - nice enough."
Μειονεκτήματα: "Oh my! So much body odor(!) on the airplane. It isn’t CHina Southern Air’s fault, but the plane smelled to high heaven - it was a terrible 2.5 hours. I’ll avoid this airline going forward due to the $150 luggage fees and smelly cabin."
Πλεονεκτήματα: "We enjoyed our flight on China Southern. The aircraft, the service, the staff, the food: everything was great. The flight was delayed out of Phuket, causing us to miss our connecting flight to SFO in Guongzhou, but China Southern provided us with a seamless alternate and our ultimate arrival at ATL was barely delayed."
Μειονεκτήματα: "The crew has difficulty communicating in English which makes even a small request stressful."
Πλεονεκτήματα: "Arrived safely"
Μειονεκτήματα: "Food was horrible. Staff was so unfriendly. Seats were uncomfortable"
Πλεονεκτήματα: "Both flights the Food was lukewarm"
Πλεονεκτήματα: "It wasn’t a difficult flight"
Μειονεκτήματα: "Wish there would’ve been inflight entertainment"
Μειονεκτήματα: "Awful service. Flight delayed almost every time. Terrible food."
Μειονεκτήματα: "My luggage went missing. It’s very disappointing. I was ensured that my luggage would not be affected by the delay of the previous flight. This ruined my first day in Bangkok."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "crummy seats. cheap"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "With no personal screens they played an action movie with people dying left and right and it made me anxious. Seats aren’t very comfortable and the food is not very good."
Πλεονεκτήματα: "Never flown this airline or even come to this part of the world before this trip so had no expectations. But the flight crew was super helpful, courteous, food was good, and flight was pleasant with good entertainment."
Μειονεκτήματα: "They didn’t have sparkling water!"
Μειονεκτήματα: "Food and seat"
Πλεονεκτήματα: "Cheap and service was okay"
Μειονεκτήματα: "Seats are uncomfortable They lost my luggage."
Πλεονεκτήματα: "All crew members are extremely friendly and helpful."
Μειονεκτήματα: "Airplane is too old. Everything shakes really badly when take off. The noise it's making is extremely loud..."
Πλεονεκτήματα: "cheap"
Μειονεκτήματα: "no tv/ personal entertainment. feels like a budget flight. delayed flight"
Πλεονεκτήματα: "Crew wonderful"
Μειονεκτήματα: "Actually, no problem"
Πλεονεκτήματα: "Long but very pleasant flight"
Πλεονεκτήματα: "Boarding was efficient. Airport staff were friendly enough. Ticket price was cheap."
Μειονεκτήματα: "Airline website for check-in was a huge challenge... not as easy or convenient to use at all. Cabin crew really could care less about service. Typical Chinese hospitality, if you know what I mean. But honestly, if you’re looking to save a few dollars and don’t mind lack of technological convenience or service Inflight, and your expectations aren’t that high, China Southern does the job."
Πλεονεκτήματα: "A+++++++++++service"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Besides the flight from Guangzhou was delayed for 2 hours due to mechanical issues, my luggage wasn't to be found when I arrived Kathmandu. This is the second time that it happened. The first time was in 2014 and it took them 4-5 days before they can locate it."
Πλεονεκτήματα: "Seat, entertainment, on time, cabin crew."
Μειονεκτήματα: "No lounge, Food was just okay"
Πλεονεκτήματα: "China Southern gave me a complimentary upgrade to premium economy for both legs of my flight."
Μειονεκτήματα: "The food was below average airline food. A omelette I was served was not edible."
Πλεονεκτήματα: "No problems is a good thing."
Μειονεκτήματα: "Seats."
Μειονεκτήματα: "The Tv did not work, food very bad."
Πλεονεκτήματα: "Smooth and uneventful trip"
Πλεονεκτήματα: "Crew was really good and helpful but sometimes there was a language barrier. I accidentally got off the plane but it was my own mistake aa I should of paid closer attention to the itenary. I did ask a crew member if I should leave the plane and she said to ask ground crew. But there was a lot of pasangers that did the same thing. I had to go through customs, security check and immigration to get back on the plane."
Πλεονεκτήματα: "Slept like a rock."
Μειονεκτήματα: "Not much entertainment."
Πλεονεκτήματα: "KLMs overall attention to detail from hot towels to regular water or juice to prevent degradation. Welcoming friendly cabin attendants."
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "The food was lame"
Πλεονεκτήματα: "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "new planes on departing."
Μειονεκτήματα: "no english.bad food.no customer service.delayed flights worst nightmare.will never fly again."
Πλεονεκτήματα: "Every thing on time"
Πλεονεκτήματα: "The service was very good. The flight was quite late, but the friendliness and service of the staff made up for it."
Πλεονεκτήματα: "On time and friendly crew. All good"
Μειονεκτήματα: "Don't come in with high expectations"
Πλεονεκτήματα: "I liked the extra leg room that I received with the upgraded seat due to my Skymiles affiliation. The crew far exceeded any American airliner. Food was good. Wasn't my favorite but it was a good meal considering what you would receive on other Airliners."
Μειονεκτήματα: "Check in was a bit slow"
Μειονεκτήματα: "TV screen was broken and looked really bad."
Πλεονεκτήματα: "I was worried about such a long night flight with an airline that I wasn't familiar with but they were extremely polite and helpful, the seats were comfortable and a great entertainment selection. To everyone who complained about the food... It was not bad, actually better than most airplane food I have had. And I didn't hear a single person have anything negative to say about it as they polished everything off!"
Πλεονεκτήματα: "Food was good. Crew was helpful."
Μειονεκτήματα: "The Boeing 787 dreamliner on the CAN - SFO segment has really poor legroom in economy, really uncomfortable on such a long haul."
Πλεονεκτήματα: "On time and great service!"
Μειονεκτήματα: "meal was just OK"
Πλεονεκτήματα: "Delta flight with Delta service. All was very good."
Πλεονεκτήματα: "The food was good and the airline attendant was kind enough to give me a window seat"
Μειονεκτήματα: "The fact that I had to recheck my luggage multiple times with no instruction was annoying and uncalled for. That and going thru way to many security checks in China even though I was connecting flights. Taking a flight to Wuhan to get off plane go thru customs then getting back on plane when I already did that was absurd."
Πλεονεκτήματα: "Arrived on time ."
Μειονεκτήματα: "No western food selection"
Πλεονεκτήματα: "The plane was always on time and the crew was always ready to help. The food was also good."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Arrived one hour late."
Μειονεκτήματα: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Πλεονεκτήματα: "Helpful, friendly crew. Comfortable plane"
Μειονεκτήματα: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing comes to mind"
Μειονεκτήματα: "Chicken was undercooked. No power outlets."
Πλεονεκτήματα: "The crew was Excellent"
Μειονεκτήματα: "There is to many delays in the night flights, this should be improved."
Μειονεκτήματα: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."
Πλεονεκτήματα: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"
Πλεονεκτήματα: "Crew was helpful, everythinf fine"
Μειονεκτήματα: "The food was not so good. Bit cold.."
Πλεονεκτήματα: "Land crew attention was polite and nice"
Μειονεκτήματα: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything starting from the check in to on board restrooms"
Πλεονεκτήματα: "Excellent crews"
Πλεονεκτήματα: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Πλεονεκτήματα: "The crew was amazing and the flight was smooth"
Μειονεκτήματα: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Πλεονεκτήματα: "Nice crew. Smooth flight :)"
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Πλεονεκτήματα: "the flight was very nice and I thank all the crew for their kindness."
Πλεονεκτήματα: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Μειονεκτήματα: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Πλεονεκτήματα: "Everything was great."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Πλεονεκτήματα: "Ethiopian Airlines it great."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Always delaying, catastrophic food."
Μειονεκτήματα: "On board attendants not the friendliest Kids food options very limited"
Μειονεκτήματα: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"
Πλεονεκτήματα: "The customer service from crew members"
Μειονεκτήματα: "The snacks"
Πλεονεκτήματα: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Μειονεκτήματα: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Πλεονεκτήματα: "I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided."
Μειονεκτήματα: "I would prefer the the main cabin lights be kept off longer."
Πλεονεκτήματα: "nothing was exceptional good."
Μειονεκτήματα: "luggage did not arrive. airport services were not good."
Πλεονεκτήματα: "Comfortable, excellent service"
Μειονεκτήματα: "Nothing - everything was fine."
Πλεονεκτήματα: "Flight Attendants excellent and always smiling"
Μειονεκτήματα: "Should be able to select your own movie"
Πλεονεκτήματα: "Loved the service!"
Πλεονεκτήματα: "Meal service plentiful. They kept the bathrooms very clean"
Μειονεκτήματα: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Μειονεκτήματα: "Bad plane flight was cancelled. Horrible experience."
Πλεονεκτήματα: "USB plug, nice TV/ entertainment"
Μειονεκτήματα: "Airport in ADS was very basic. Was hard to find a descent toilet"
Μειονεκτήματα: "Delayed without explanation or heads up"
Πλεονεκτήματα: "nice movie but that's all"
Μειονεκτήματα: "chair and light broken. tasteless food. small screens"
Πλεονεκτήματα: "Everything including crew members ."
Μειονεκτήματα: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Πλεονεκτήματα: "Their flight attendants care about people, and overall it's a great airline, except for food."
Μειονεκτήματα: "Ethiopian Airlines consistently has sub-quality food."
Πλεονεκτήματα: "Cheap"
Μειονεκτήματα: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"
Πλεονεκτήματα: "It is ok the flight"
Μειονεκτήματα: "No comment"
Πλεονεκτήματα: "Very kind and attentive staff."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Food seemed of poor quality."
Πλεονεκτήματα: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
Πλεονεκτήματα: "The guy I was sitting next to."
Πλεονεκτήματα: "It's very nice flying with them. I will again fly with them"
Πλεονεκτήματα: "Flight was on time"