Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "Seats in economy are tight."
Πλεονεκτήματα: "Crew was below average,seats was horrible"
Μειονεκτήματα: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"
Πλεονεκτήματα: "Service was fine, but we're of no help regarding late arrival and connecting flight status."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Services and quality of food"
Μειονεκτήματα: "Bit warm the plane"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "good food, enough leg room"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Good food and service"
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "The overall experience was good"
Μειονεκτήματα: "The food is not so good."
Μειονεκτήματα: "Business class seat was flat but slanted."
Πλεονεκτήματα: "Setting, speed, arrival"
Μειονεκτήματα: "Long queue at passport control"
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Μειονεκτήματα: "No vegan or even vegetarian meals. Very disappointing"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Μειονεκτήματα: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Crew demeanor Cleanliness of the cabin Boarding process"
Μειονεκτήματα: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Μειονεκτήματα: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Great entertainment and food."
Μειονεκτήματα: "Boarding was very long."
Μειονεκτήματα: "Stuardess was very rude and banged on the bathroom door while people were in the bathroom, including me and there was no turbulence. Also would not let people stand and called the captain to lie that there was turbulence so people would seat and he did. Told people to sit down even though they were waiting to go to the bathroom."
Μειονεκτήματα: "I have never had a worse experience with booking travel and I vow to avoid Kayak and any related services. This has been truly one of the most terrible travel experiences. The flights were changed (not a big deal) and I was told I was due a refund. After three 1-1.5 hour calls no such refund has come and both agencies says the other is due to provide. I am furious and will never use Kayak or Justfly again."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Overall was a good trip"
Μειονεκτήματα: "Choices of food. The food was not that great"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Nothing, just the price"
Μειονεκτήματα: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Πλεονεκτήματα: "Newer plane"
Μειονεκτήματα: "Horrible boarding process. Unorganized- mayhem!!"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "I liked the service and the food"
Μειονεκτήματα: "The lack of movie choices"
Πλεονεκτήματα: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Μειονεκτήματα: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."
Μειονεκτήματα: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Μειονεκτήματα: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."
Πλεονεκτήματα: "The food was amazing"
Μειονεκτήματα: "The seats could have more space"
Πλεονεκτήματα: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Μειονεκτήματα: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"
Μειονεκτήματα: "Don't remember this flight"
Πλεονεκτήματα: "Plenty of seating room on this flight."
Μειονεκτήματα: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."
Πλεονεκτήματα: "Guess what, we took off and arrived on time!"
Μειονεκτήματα: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"
Μειονεκτήματα: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"
Μειονεκτήματα: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Πλεονεκτήματα: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Μειονεκτήματα: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."
Πλεονεκτήματα: "Good movies and food good. Seats wide enough and mostly enough bathrooms."
Μειονεκτήματα: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"
Μειονεκτήματα: "Delayed flight, missed connection, lost baggage."
Πλεονεκτήματα: "On time, movies, service staff"
Πλεονεκτήματα: "Staff efficient."
Μειονεκτήματα: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."
Πλεονεκτήματα: "I slept the whole way through"
Πλεονεκτήματα: "Nice staff, comfortable."
Μειονεκτήματα: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."
Πλεονεκτήματα: "Efficient processing of passengers onto aircraft."
Πλεονεκτήματα: "Great flight. Wonderful staff. No turbulence!"
Πλεονεκτήματα: "I liked the movie selection! I also like the spacious size of our seats! There was just the right amount of leg room for the time of the flight. Also, the meals were served in a timely manner!"
Μειονεκτήματα: "The breakfast entree was salty and a beverage was not served with our meal. The gap between the entree was too long for enjoymenty. My friends and I were thirsty when we were eatinmg. Also, the wine selections were not the standard fan favorite. Not many enjoy Zinfandel or the white wine they were serving."
Πλεονεκτήματα: "The entire experience was great. Smooth flight, good food and friendly crew."
Μειονεκτήματα: "Check in was unorganized--many of us had tickets with unassigned seats that weren't taken care of till right before the flight. A situation which every system listed us as on standby--even if that wasn't true."
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Πλεονεκτήματα: "They were very accommodating to alternate diets. All staff were very friendly and helpful"
Πλεονεκτήματα: "Flights on time"
Μειονεκτήματα: "The flight to Sweden was very very bumpy. Lots of turbulence very scary"
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Πλεονεκτήματα: "I flew SAS from ewr to wro and back a d can't say enough good things about the company. The crew was very friendly and always smiling, the flight was quick and arrived early, the plane was very clean aND overall just great experience. Next flight I'll be looking to book with SAS. Thank you Adam Bartosik"
Μειονεκτήματα: "Mostly junk food"
Πλεονεκτήματα: "nothing too exciting, everything as expected.Seats were a bit tight tho"
Μειονεκτήματα: "Food tasted Horrible"
Πλεονεκτήματα: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Μειονεκτήματα: "I didn't get a window seat and it was a little bit tight."
Πλεονεκτήματα: "SAS is the best airlines !!"
Πλεονεκτήματα: "Crew was efficient; cabin was clean."
Μειονεκτήματα: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."
Πλεονεκτήματα: "On time and smooth travel."
Μειονεκτήματα: "No choice in dinner items."
Πλεονεκτήματα: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"
Πλεονεκτήματα: "Food and movies were great!"
Μειονεκτήματα: "Couldn't afford a seat with leg space."
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "Everything was good"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "Great food, smooth trip"
Μειονεκτήματα: "Could use bigger movie selection"
Πλεονεκτήματα: "as advertised - premium economy"
Μειονεκτήματα: "no complaint or concern"
Μειονεκτήματα: "I lost my luggage!!!"
Πλεονεκτήματα: "Comfy and good movies!"
Πλεονεκτήματα: "Crew was super sweet!"
Πλεονεκτήματα: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."
Πλεονεκτήματα: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Μειονεκτήματα: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."
Μειονεκτήματα: "no vegetarian food I am always told should have ordered at booking but this option is always made obscure, difficult or impossible too cramped and plain full to capacity"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Πλεονεκτήματα: "Not much. Poor service, bad crew"
Μειονεκτήματα: "Better service"
Πλεονεκτήματα: "Service was great and the airplane was very well maintained."
Μειονεκτήματα: "More water, I was thirsty most of the time."
Πλεονεκτήματα: "The price is affordable"
Πλεονεκτήματα: "Tap was great for the long flight"
Πλεονεκτήματα: "Efficient check in and polite crew."
Μειονεκτήματα: "The check in process was chaotic and slow. At one point there was one woman checking in 3 lines of people for 45 mins before help arrived"
Πλεονεκτήματα: "Crew was outstanding"
Πλεονεκτήματα: "Flight was more spacious on the way back to Boston"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Πλεονεκτήματα: "Seats are comfortable and room for pack pack under seats"
Πλεονεκτήματα: "The seats do recline, more space than Delta or United"
Πλεονεκτήματα: "Great lie flat seat. Nice FAs."
Μειονεκτήματα: "Food was not that great for intl C"
Πλεονεκτήματα: "Smooth flight Crew extremely nice and helpful Good snack served (not the usual junk food some airlines give and charge for ) punctual"
Μειονεκτήματα: "Nothing to dislike"
Πλεονεκτήματα: "everything:personal, services"
Μειονεκτήματα: "was delayed 2 hours"
Πλεονεκτήματα: "Friendly and kind captain and crew"
Μειονεκτήματα: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"
Μειονεκτήματα: "The flight was delayed pre boarding and took longer than it should and thus missed our connection to London"
Μειονεκτήματα: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Πλεονεκτήματα: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "Employees are very nice."
Πλεονεκτήματα: "The flight was uneventful."
Μειονεκτήματα: "The food was edible. The entertainment display was old. Not much leg room."
Πλεονεκτήματα: "Good movie selection. Kind staff."
Μειονεκτήματα: "Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce."
Μειονεκτήματα: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."
Μειονεκτήματα: "No USB port"
Πλεονεκτήματα: "Very friendly staff and well organized."
Πλεονεκτήματα: "So accommodating!! Top of the line!"
Πλεονεκτήματα: "Good entertainment system"
Μειονεκτήματα: "Flight crew could have been more polite"
Μειονεκτήματα: "Flight Washington delayed. Airport about closes upon Arrival!"
Μειονεκτήματα: "Flight Washington late."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats and food"
Μειονεκτήματα: "The movies could have been better. Food was average."
Μειονεκτήματα: "The monitors did not work."
Πλεονεκτήματα: "Very comfortable flight."
Πλεονεκτήματα: "The crew is always professional and keeps you informed of what changes there are."
Μειονεκτήματα: "We experienced a 6 hour delay in Lisbon because there was no fuel available - terrible planning causing us to spend hours on the runway."
Πλεονεκτήματα: "Efficient, courteous flight attendants"
Πλεονεκτήματα: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."
Πλεονεκτήματα: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Μειονεκτήματα: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Πλεονεκτήματα: "lots of food and drink"
Πλεονεκτήματα: "Meal was good."
Μειονεκτήματα: "Service was poor, the seat was not comfortable."
Πλεονεκτήματα: "The movie selection was good."
Μειονεκτήματα: "Food was pretty bad, the flight attendant was unfriendly, which is unlike any Portuguese we have met in our trip, maybe she was just having a bad day."
Πλεονεκτήματα: "very pleasant experience flying TAP. Baggage check was free, and for our international flight we had a top notch entertainment system in seat. Would definitely fly again!"
Πλεονεκτήματα: "Both meals very nice. Crew members pleasant"
Μειονεκτήματα: "Food served a bit late"
Πλεονεκτήματα: "Efficient boarding. Very friendly crew. Coach seating comfortable and roomy."
Μειονεκτήματα: "Seats were uncomfortable"
Μειονεκτήματα: "The seats were not comfortable. It hurt my back."
Πλεονεκτήματα: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"
Πλεονεκτήματα: "USB ports to charge your phone, watched almost a whole season of HIMYM:) good dinner."
Πλεονεκτήματα: "Good in every way"
Πλεονεκτήματα: "Very comfortable."
Μειονεκτήματα: "All was good."
Μειονεκτήματα: "The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket"
Μειονεκτήματα: "2,5 hours delayed. Econ seats are tiny with zero legroom."
Πλεονεκτήματα: "The boarding was good and effective, Entertainment was good."
Μειονεκτήματα: "The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked."
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "Dirty plane, nobody bothered to wipe the tray table and Black Mold showing (extensively) at top air vents. Very uncomfortable flight. AC needs to do a Much Better job cleaning between flights!!"
Πλεονεκτήματα: "Efficient and quick, no issues."
Μειονεκτήματα: "flight was too bumpy"
Πλεονεκτήματα: "I loved everything!"
Μειονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "No food selections available Better movie selections"
Πλεονεκτήματα: "The flight was good"
Μειονεκτήματα: "Because I miss my flight"
Μειονεκτήματα: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"
Πλεονεκτήματα: "The crew was outstanding - pleasant and efficient."
Μειονεκτήματα: "Entertainment: movie selection very limited."
Πλεονεκτήματα: "Very good overall."
Μειονεκτήματα: "Entertainment selection poor and dated."
Πλεονεκτήματα: "Great trip very easy very quick! Seats where comfy I had a good flight"
Πλεονεκτήματα: "For some reason the seats didn't seem as cramped as usual. There were no long delays."
Μειονεκτήματα: "We didn't get aisle seats. We didn't expect the food offerings to be great, and we weren't disappointed. We would have preferred that Trump not be president on our arrival. Maybe next time."
Μειονεκτήματα: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"
Πλεονεκτήματα: "Once again, being on time was important to me. Crew members were nice."
Μειονεκτήματα: "I wish they would've offered free snacks on this flight given how long it was. It would've also been to nice to have been forewarned about needing to go through security again, as I had a U.S. connection from Toronto. That takes a lot of time, even with a bit of a layover."
Πλεονεκτήματα: "Friendly staff n helpful. Good seats, movies available"
Μειονεκτήματα: "You have to pay for everything even the headphones. The seat, the luggages n not even a small peanuts snack they give you. Flight are very expensive for you to pay all extra."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Πλεονεκτήματα: "at least we wereat a part of the wedding"
Μειονεκτήματα: "first flight scheduled april 20 at 12:05pm cancelled. second flight for 4:15pm to laguardia cancelled. excuses for cancellation were given but not to our satisfaction. as a result we missed a good portion of the wedding we attended in new jersey"
Πλεονεκτήματα: "Nothing special."
Μειονεκτήματα: "Not apply."
Μειονεκτήματα: "There was no wi-fi!!!"
Μειονεκτήματα: "The flight was as can be expected. That said, having liquid drip on you from the air vent above is hardly reassuring and certainly not comfortable"
Μειονεκτήματα: "1 hour 35min delay for a 1 hour 40 minute flight!!"
Μειονεκτήματα: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"
Πλεονεκτήματα: "Everything was fine. It was a very short flight."
Μειονεκτήματα: "I wouldn't say the crew service was nice. It was just ok. They kept leaning over passengers more than just a bit. They were disorganized and even though the food was for sell, the selection was very very limited. It was not like "I would like this", it was more like "well, what do you have"?. Finally, the landing was pretty rough."
Πλεονεκτήματα: "the service was excellent"
Μειονεκτήματα: "I found the crew members more involved in there own personal conversations rather than the guests.... Trying to get there attention was virtually impossible...."
Πλεονεκτήματα: "No delay. The plane came half an hour early which is ok. There was no complimentary food but drinks were offered. It would have been nice if peanuts/cookies/chips were offered. There was no entertainment so the rating was 1star. Emails were sent to inform us of changes in schedule and also to check in on line. Leg room is good as we can stretch our legs (I guess you can say that we are not that tall) we wish to travel again with Air Canada in the future."
Πλεονεκτήματα: "Tv options"
Μειονεκτήματα: "I'm only 5'10" and my knees were digging into chair in front of me. Also, we had everyone boarded about ten minutes early (which is awesome) and we were told we would leave a bit early, but then sat there for about 15 minutes and departed even later due to long line for take off."
Μειονεκτήματα: "Never made the flight and the only flight air canada is willing to put me on is 24 hours later. Very poor customer service."
Μειονεκτήματα: "Delayed flight"
Μειονεκτήματα: "They wouldn't seat us together"
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Μειονεκτήματα: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Πλεονεκτήματα: "organized boarding; timely departure and landing; baggage swifly appeared at carosel; younger members of the crew were great"
Μειονεκτήματα: "Most senor member of the crew on the flight [female/blond] was flat out rude and clearly should not be interfacing with clients on flights."
Μειονεκτήματα: "Horrible to say the least Never made it to Toronto"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Μειονεκτήματα: "Flight was delayed making me miss my connection. Poor customer service at the airport plus the fact that my baggage got lost however, it was delivered after 24 hours."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Πλεονεκτήματα: "The staff and service"
Μειονεκτήματα: "Movie options from yul to lax"
Μειονεκτήματα: "Limited selection in entertainment"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Μειονεκτήματα: "* Worst food I have ever had on a plane. The crew did not even know what was in some of the food, which is not comforting if you have allergies. * Entertainment system earphones were so bad they were unusable."
Μειονεκτήματα: "The airport crew lacked professionalism & courtesy when relaying information on the flight being delayed. Bad attitude from airport crew & lack of communication with delayed flight."
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Πλεονεκτήματα: "Early departure, and early arrival at our destination."
Πλεονεκτήματα: "The crew did a great job."
Πλεονεκτήματα: "First class service was excellent, food was good and entertainment was also good."
Μειονεκτήματα: "We were delayed about 5 hours but overall flight was good."
Πλεονεκτήματα: "Smooth flight. Friendly crew."
Μειονεκτήματα: "Crew was really inattentive and service was poor to say the least. Very disappointing business class experience."
Πλεονεκτήματα: "The crew were really friendly."
Πλεονεκτήματα: "The crew was very good and the seats were also fine"
Πλεονεκτήματα: "Flight attendants were great (at least ours)."
Μειονεκτήματα: "Pilot slammed us down onto the tarmack when we arrived Newark."
Πλεονεκτήματα: "NOTHING!! I had to book them another flight thru another airline, because they had a delayed stating weather issues when it was nice and sunny so they couldn't make it on time. I will never trust United Airlines not for myself or any on my family members, nobody period!"
Μειονεκτήματα: "Seats are very small, could be bigger and more comfortable"
Πλεονεκτήματα: "Got to destination 30 min early"
Μειονεκτήματα: "Free WiFi"
Πλεονεκτήματα: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Μειονεκτήματα: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Μειονεκτήματα: "Small seats, tiny bathrooms"
Πλεονεκτήματα: "Everything worked the way it should. In contrast to the United flight from Newark to Berlin that was supposed to go on May 4 and ended up going on May 5, having been cancelled at 1:45 AM"
Μειονεκτήματα: "The only very minor difficulty on the flight from Berlin to Newark was that the announcements were not always audible."
Μειονεκτήματα: "Felt very cramped which did not make for a good res eye flight from LAX to EWR."
Μειονεκτήματα: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Πλεονεκτήματα: "Good leg room."
Πλεονεκτήματα: "Left on time"
Μειονεκτήματα: "Seats are too tight and uncomfortable"
Μειονεκτήματα: "Security check points at Frankfurt, Germany airport was absolutely atrocious. Arrives 2 1/2 hrs prior to scheduled departure. Took 4 hours to get through Security - missed United flight to EWR - insufficient staffing at all Security checkpoints - had a number of cancellations previous day duty weather, however, no adjustments were made"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Some travelers was not good."
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "Very uncomfortable chairs"
Πλεονεκτήματα: "Boarding seemed efficient"
Μειονεκτήματα: "In flight entertainment didn't work"
Πλεονεκτήματα: "Excellent flight crew was awesome"
Πλεονεκτήματα: "flight left on time"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "The plane was late for no reason."
Πλεονεκτήματα: "Flight comfort and online crew were good and no complaints"
Μειονεκτήματα: "Flight delayed boarding 31/2 hrs and then over an hour delayed on the ground before takeoff."
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Layover in Newark was too long and Newark is not a good airport for layover"
Μειονεκτήματα: "Beth legs of the flight were delayed. The first delay causing me to miss my connecting flight and he second causing me to miss an import an important dinner in Boston."
Μειονεκτήματα: "in-flight entertainment was broken the entire flight only 1 snack choice (and it had dairy, which i can't have)"
Πλεονεκτήματα: "Staff was excellent"
Μειονεκτήματα: "Seats are really small paid extra for emergency row leg room but lost out on head room due to window seat. Should have warning & give free liquor as well"
Πλεονεκτήματα: "We were on the beach and could have hung out a full hour more if given ample notice... Not too happy about that..."
Μειονεκτήματα: "No reasons not to like"
Πλεονεκτήματα: "EVERYTHING WAS EXCELLENT. THANK YOU"
Πλεονεκτήματα: "The way home"
Μειονεκτήματα: "The way to NC. Flight attendant rude."
Πλεονεκτήματα: "I appreciated the seat assigned to me was directly behind first class; gave me more leg room."
Μειονεκτήματα: "Starting at Brussels airport I was questioned as if I was a threat. The lady wore an UA uniform. She asked me questions like these: where do you live when you come to Belgium? What do you do when you are in Belgium? Why do you come to belgium often? Then we were 2 blacks in the last line and we were all selected for "random" check during which the agent touched all parts of my body!!!!! Last, after I ate the food served on board, I went to the bathroom twice, I took I modicum before!!!!"
Πλεονεκτήματα: "The crew was very accommodating. The cockpit crew did an excellent job from start to finish. Great landing in Newark."
Μειονεκτήματα: "The flight was overbooked by at least 10. The arriving flight delayed departure 45 minutes which almost caused a missed connection. The original time between connection was 90 minutes. By the time the first flight arrived, the second was already boarding."
Μειονεκτήματα: "In general, all the crew and counter people are not able to say "good morning" or smile, besides a delayed flight made a really bad experience"
Πλεονεκτήματα: "Arrived safely"
Μειονεκτήματα: "Plane was seven hours late. Entertainment system did not work."
Μειονεκτήματα: "They cancelled the flight after 9 hours of waiting in the airport ended up having to sleep on the floor of the airport"
Πλεονεκτήματα: "I like the seats and the leg space .they were very comfortable ."
Μειονεκτήματα: "No comment"
Πλεονεκτήματα: "Everyone was pleasant and ask are you comfortable."
Μειονεκτήματα: "The flight was great"
Μειονεκτήματα: "United did not service the final destination so they transferred luggage to another airline and then washed their hands of it. When one of4 remained lost they did not help at all!"
Πλεονεκτήματα: "No delays and on time arrivals, courteous staff"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "When attempting to leave Newark and fly to Berlin with my husband and children, we were informed that my husband could not travel because his passport was about to expire the week after we returned home. It had to be valid for 3 months prior to our return. So, I went to Berlin with my children and my husband met us 3 days later! I was heartbroken. Since back I have told many people and only a handful of people actually know this. As a customer service, ALL companies that have any connection with airlines and travel should put this information on their website. The airline casually said, "this happens often". It should NEVER happen!"
Πλεονεκτήματα: "Lots of offers of water; great entertainment package; decent leg room and storage for items; fast deplaning; on time; also because the flight wasn't full they blocked off the seats around the bathrooms making it easier for people to stretch, chat and walk through that area--it seemed like the smart thing that crews might overlook but made a big difference for people with kids and those who wanted to stretch."
Μειονεκτήματα: "maybe it's because I was behind the wing but I didn't hear a single word they said over the loudspeaker."
Πλεονεκτήματα: "Great ticket price, friendly staff, relaxing flight, clean plane, fast travel time, smooth landing, free snacks n drinks"
Μειονεκτήματα: "Food & drink on plane is expensive. No free tv/movie offers on plane"
Μειονεκτήματα: "The check-in counter was closed when we got to Saint Maarten airport . After an exchange of words with the supervisor on the telephone she remove me from the flight without my permission. It was an awful experience ."
Πλεονεκτήματα: "Airline attendants were pleasant."
Μειονεκτήματα: "No wifi and a very small plane. The plane was also extremely cold. There was very cold air blowing at my feet and I was so cold on the flight I was shivering. I had to lift my feet up or place them under my bag to keep them from being so cold. The Newark airport in terminal A did not have many food options and security did not honor TSA precheck. It was also extremely dirty and poorly organized."