Πλεονεκτήματα: "The crew had an amazing personality. They definitely enhanced my experience"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "The main economy seats were far too narrow."
Μειονεκτήματα: "Seat wasn't comfortable"
Μειονεκτήματα: "Not enough room with the seats if someone reclines in front of you."
Μειονεκτήματα: "being on time"
Πλεονεκτήματα: "Crew was extremely friendly"
Μειονεκτήματα: "Cleaner window"
Πλεονεκτήματα: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Μειονεκτήματα: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Μειονεκτήματα: "Nothing I can think of-10/10"
Μειονεκτήματα: "Food really bad on both segments."
Μειονεκτήματα: "Delayed 2 hours, huge inconvenience"
Πλεονεκτήματα: "Delta’s crew is the best part about flying delta!"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "Todo excelente!!!gracias!!!"
Μειονεκτήματα: "Slow WiFi"
Πλεονεκτήματα: "Crew and food"
Μειονεκτήματα: "Spacing between seats and overhead luggage storage. They ran out of room before the entire plane had boarded"
Μειονεκτήματα: "Missed my connecting flight due to previous flight being delayed."
Μειονεκτήματα: "Everything was excellent."
Μειονεκτήματα: "No ear buds were offered, i had to ask and then FA forgot!!?? Snack basket was just awful choices. Captain was great I really appreciated the constant updates as our flight was 1. Hour delay on depart and also delay landing at jfk, very smooth trip"
Μειονεκτήματα: "Flight was delayed."
Πλεονεκτήματα: "The attention to detail from the crew, and the friendliness"
Μειονεκτήματα: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."
Πλεονεκτήματα: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Μειονεκτήματα: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Πλεονεκτήματα: "Snack"
Μειονεκτήματα: "I was delayed over 2 hours"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The flight was fine"
Μειονεκτήματα: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Μειονεκτήματα: "Not being to check our tickets on line"
Πλεονεκτήματα: "On time, great service, a lot of legroom."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
Μειονεκτήματα: "In flight WiFi was inoperable for most of the flight making it hard to work."
Πλεονεκτήματα: "They hade entertainment"
Μειονεκτήματα: "No food"
Πλεονεκτήματα: "Excellent landing into Butte Mt. Very smooth landing over gorgeous mountains. The pilot flew us directly over some of my favorite Hikes near the Continental Divide."
Πλεονεκτήματα: "The crew was extremely nice and helpful."
Μειονεκτήματα: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Πλεονεκτήματα: "I had a window seat"
Μειονεκτήματα: "bumpy flight"
Πλεονεκτήματα: "Good flight crew"
Μειονεκτήματα: "Flight was delayed with no explanation."
Μειονεκτήματα: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Πλεονεκτήματα: "No hassle, no drama, very smooth."
Μειονεκτήματα: "The blueberries were rather bland."
Πλεονεκτήματα: "I board sky priority or sooner so it always goes well."
Μειονεκτήματα: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing everything was fine"
Πλεονεκτήματα: "I liked the fact that they have a train to take you from one concourse to another!"
Μειονεκτήματα: "Very busy airport! Boarding was delayed and flight was overbooked. I wasn't too happy but it could've been worse."
Πλεονεκτήματα: "Bulkhead seats - logos legroom"
Μειονεκτήματα: "Very long boarding process - security checks and a long walk from connecting flight"
Μειονεκτήματα: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Πλεονεκτήματα: "Great crew and prompt service. We left and arrived exactky when it said we would."
Μειονεκτήματα: "Snacks could have been a bit better but that's not a deal breaker."
Μειονεκτήματα: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"
Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Πλεονεκτήματα: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Μειονεκτήματα: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Μειονεκτήματα: "Timing!!!"
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Boarding"
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "The staff were nice, the flight was on time. The meal was good."
Μειονεκτήματα: "There was no pillow on board and the flight was overnight."
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Terrible food and service"
Πλεονεκτήματα: "Seat ok typical. Non busy flight lots of room"
Μειονεκτήματα: "Food was poor"
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Πλεονεκτήματα: "Very nice staff on board and timely departure"
Μειονεκτήματα: "Cold during the flight"
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Πλεονεκτήματα: "Crew was very friendly, food was decent and the boarding was a breeze."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "nothing I can think of"
Μειονεκτήματα: "Food was ok. Flight was delayed."
Μειονεκτήματα: "See red comment above."
Μειονεκτήματα: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"
Μειονεκτήματα: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Πλεονεκτήματα: "Short flight, no major issues."
Πλεονεκτήματα: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Πλεονεκτήματα: "Good service and on time."
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Flight was good and everything worked out perfectly."
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Μειονεκτήματα: "The flight was delayed but due to efforts of the pilot we were on time!"
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Μειονεκτήματα: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Πλεονεκτήματα: "Would fly with them anytime."
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Πλεονεκτήματα: "The staff was very pleasant"
Μειονεκτήματα: "Very crowded plane!"
Μειονεκτήματα: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Πλεονεκτήματα: "Their first class looked very comfy"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Μειονεκτήματα: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything except the seats . Need to book business class"
Μειονεκτήματα: "The seats were too small"
Μειονεκτήματα: "Boarding be insured as I have a ticket"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Μειονεκτήματα: "If the seats are more comfy for sleeping, I hurt my neck on that flight"
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "We lost our bags"
Μειονεκτήματα: "Our barges were damaged"
Πλεονεκτήματα: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Cristobal, the flight assistant, was lovely. He made my flight very pleasant."
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Nothing horrible experience"
Μειονεκτήματα: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Μειονεκτήματα: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Πλεονεκτήματα: "Nice and attentive crew."
Μειονεκτήματα: "Seats not comfortable in premier economy."
Πλεονεκτήματα: "The crew was terrific."
Πλεονεκτήματα: "Amasing crew"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Πλεονεκτήματα: "Excellent service"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "Crew was very friendly. Food was excellent"
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Πλεονεκτήματα: "The cue lines per zone are a brilliant idea!"
Μειονεκτήματα: "boarding wasn't good."
Μειονεκτήματα: "Not to be late ,and not to loose my luggege"
Πλεονεκτήματα: "Flight was in time"
Πλεονεκτήματα: "The crew was friendly!"
Μειονεκτήματα: "Once again no vegetarian options."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Πλεονεκτήματα: "Plane was new, and seatback screen responsive and functional."
Μειονεκτήματα: "Economy seats not very comfortable, very tightly packed together"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Entertainment"
Πλεονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Μειονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Πλεονεκτήματα: "Free snack and drinks. Good service."
Πλεονεκτήματα: "Good cabin, but very conjugated :|"
Μειονεκτήματα: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Πλεονεκτήματα: "On time after latish start"
Μειονεκτήματα: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Πλεονεκτήματα: "the food"
Μειονεκτήματα: "no room for legs"
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Πλεονεκτήματα: "Lovely crew, clean toilets"
Μειονεκτήματα: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Μειονεκτήματα: "bad smell around my seat"
Πλεονεκτήματα: "Panamá airport is a disaster, unorganized and dirty"
Μειονεκτήματα: "Panamá airport"
Πλεονεκτήματα: "Friendly crew; comfort; punctuation. Fast boarding"
Μειονεκτήματα: "Simple food - very small amounts. No entertainment."
Μειονεκτήματα: "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew was nice, the flight overall was pleasant and fast"
Μειονεκτήματα: "The food, the confort of the seats, my seat recliner button was not working there"
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Less gate changes"
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Delays"
Μειονεκτήματα: "Staff at Pensacola airport not very helpful or friendly."
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Airplane didn't have any AC and was very old and dirty."
Πλεονεκτήματα: "Comfortable seating. Friendly staff."
Πλεονεκτήματα: "Crew was great! Flight was smooth and on time!"
Μειονεκτήματα: "Air conditioning!!!"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Μειονεκτήματα: "We stay stuck in PVR"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "5hour flight should have a meal"
Μειονεκτήματα: "The big problem was a 2+ hour delay departing from Ohare. No plane. Came later."
Μειονεκτήματα: "I find seats a bit narrow"
Μειονεκτήματα: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Πλεονεκτήματα: "Easy boarding, flight on time, friendly creew"
Μειονεκτήματα: "old plane with seat not confortable for a 3h flight"
Πλεονεκτήματα: "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
Μειονεκτήματα: "Going through LAX what a mess"
Πλεονεκτήματα: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Μειονεκτήματα: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Μειονεκτήματα: "Lines are very long and the check-in staff are not good at their jobs. For example, I arrived 2 hours early and they ended up letting half the line cut in front, which made me barely make my flight."
Μειονεκτήματα: "They changed my flight schedule that made me have to arrange my travel plan"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "I really liked crew, fast boarding"
Μειονεκτήματα: "Old airplane, very noisy , no tv screans on seats, boring movies on tv and horrible ear sets, could not hear anything. very dissapointed experience."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "Flight across the US had poor quality meal service, no charging port and no entertainment. Despite paying for an exit seat with more leg room the seat was very narrow and uncomfortable for the long flight."
Μειονεκτήματα: "Flight attendant was unprofessional."
Πλεονεκτήματα: "The cost"
Μειονεκτήματα: "The fact that it was and appears to still be... Incredibly difficult to get ahold of airline for some form of compensation or credit for the flight I missed... I had made the attempt periodically since and it had still been without any luck."
Πλεονεκτήματα: "Food was better than expected."
Μειονεκτήματα: "Flight was too warm."
Μειονεκτήματα: "Very crowded, rude passengers"
Πλεονεκτήματα: "nice people taking care of us during the flight"
Μειονεκτήματα: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Πλεονεκτήματα: "Quiet clean bathroom good layover time"
Πλεονεκτήματα: "Great plus amenities if watching flight."
Μειονεκτήματα: "Why is coffee such an exorbitant request?"
Πλεονεκτήματα: "Big comfortable plane."
Μειονεκτήματα: "No entertainment, no food at all."
Μειονεκτήματα: "I really can't believe that this flight didn't have in headrest screens or USB power to keep you devices charged. This was a 6 hour flight across the US. If they don't provide entertainment, at least let the people charge their devices."
Μειονεκτήματα: "Last to board with a young child."
Πλεονεκτήματα: "Big comfy plane"
Μειονεκτήματα: "The orange juice"
Πλεονεκτήματα: "Everything was on time!"
Μειονεκτήματα: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Μειονεκτήματα: "No entertainment, no food"
Μειονεκτήματα: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Board on time. Need more room on the plane."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Πλεονεκτήματα: "Meals, space, comfort"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The flight was very smooth. No delays or last minute surprises."
Μειονεκτήματα: "Person next to me didn't say much. Not the airlines fault."
Πλεονεκτήματα: "Nothing...I had to be rerouted to Chicago to Seattle!"
Μειονεκτήματα: "The fact that through no fault of my own, I arrived in Seattle much later than expected and my clients were not particularly happy with the delay."
Πλεονεκτήματα: "I felt extremely safe. Food was great!"
Μειονεκτήματα: "Seats were horribly uncomfortable. Will definitely upgrade to better seating next time."
Μειονεκτήματα: "After an 8hr flight from Madrid to JFk you dont need an 4.5hr delay on your connection flight."
Πλεονεκτήματα: "On time, efficient"
Μειονεκτήματα: "Hoping bag charge goes away."