Πλεονεκτήματα: "Crew and service was wonderful even on a shorter flight"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Crew was awesome."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "There was wery cold on the plane."
Πλεονεκτήματα: "Some crew was attentive, others were not. Piloting was good"
Μειονεκτήματα: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."
Μειονεκτήματα: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Like flying first class"
Μειονεκτήματα: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Friendly crew, entertainment system"
Μειονεκτήματα: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Μειονεκτήματα: "long delay on the tarmac"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Amenities. Flexible food options if requested ahead online. Bilingual staff."
Μειονεκτήματα: "Less legroom than others. Small drink proportions."
Πλεονεκτήματα: "this particular plane had PLENTY of leg room, I could really stretch out and take a nap. Just depends which plane you fly on Turkish. Food is good for plane food."
Μειονεκτήματα: "I don't know if English speaking is a requirement for the crew, but it was difficult to ask questions to the crew in English, even simple questions like "Could I see what the cake looks like to choose my snack?" This didn't really interfere too much with the flight"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Μειονεκτήματα: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Μειονεκτήματα: "Everything was pretty good."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Μειονεκτήματα: "TV screen very far from the seat and could only interact with it via the remote control."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Literally nothing."
Μειονεκτήματα: "Literally everything. Worst airline EVER."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Μειονεκτήματα: "It was hot on the airplane"
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "The food was horrendous. Had to buy food when I landed in. Istanbul."
Μειονεκτήματα: "Service was poor - my chair was broken had to switch seat - after switching the person in front of me his chair was broken as well and he was praticly laying down on me. My earphone broke in pieces..... Kids behind me was banging my chair the entire flight. Food was just bad ! I heard so much about Turkish Airline as being one of the best airline that I tried it . Big disappointment !!!!"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Late flight 1 hour"
Μειονεκτήματα: "Be ontime"
Πλεονεκτήματα: "Crew was amazing and helpful."
Πλεονεκτήματα: "Brought me home in an hour"
Μειονεκτήματα: "Delay again"
Πλεονεκτήματα: "The seat was super"
Πλεονεκτήματα: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Μειονεκτήματα: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."
Πλεονεκτήματα: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Πλεονεκτήματα: "Staff, seat."
Μειονεκτήματα: "Delayed again: 40 mins"
Μειονεκτήματα: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Πλεονεκτήματα: "Good crew, attentive, courteous, communicative !!"
Μειονεκτήματα: "Have the screens work ...."
Μειονεκτήματα: "The departure could have been on time"
Μειονεκτήματα: "Everything could be better, lost the second connection to Cluj"
Μειονεκτήματα: "Boarding via bus."
Μειονεκτήματα: "Delayed for 3,5 hours"
Μειονεκτήματα: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Πλεονεκτήματα: "entertainment was good"
Πλεονεκτήματα: "Free WIFI, entertainment is good"
Πλεονεκτήματα: "Fast boarding"
Πλεονεκτήματα: "Customer service was good"
Μειονεκτήματα: "Both flights were delayed and the airline lost my luggage"
Μειονεκτήματα: "Everything was perfect!"
Πλεονεκτήματα: "Boarding too early and then sitting on the plane."
Πλεονεκτήματα: "Boarding was good, flight and landing"
Μειονεκτήματα: "Had to go through security check in Istanbul"
Πλεονεκτήματα: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Μειονεκτήματα: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."
Πλεονεκτήματα: "Short and sweet... friendly staff"
Πλεονεκτήματα: "Quick and easy"
Μειονεκτήματα: "No food option without meat"
Πλεονεκτήματα: "Comfy seats"
Μειονεκτήματα: "Both flights were on time!!! Comfy economy seats"
Πλεονεκτήματα: "Good communication with crew..."
Πλεονεκτήματα: "Food, crew cooperation"
Μειονεκτήματα: "It was OK"
Πλεονεκτήματα: "Some us above"
Μειονεκτήματα: "No leg room between seats"
Πλεονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "The stuff was outstanding"
Πλεονεκτήματα: "Easy, for what it was."
Μειονεκτήματα: "Plane interior was in poor shape"
Πλεονεκτήματα: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Πλεονεκτήματα: "Punctuality, politeness, cleanness"
Μειονεκτήματα: "Food, but not so important for me ."
Πλεονεκτήματα: "On time, direct flight, friendly crew"
Πλεονεκτήματα: "The trip was short:)))"
Μειονεκτήματα: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Πλεονεκτήματα: "The professionalism of the crew and the food."
Μειονεκτήματα: "too small aircraft sensitive towards the weather changes."
Πλεονεκτήματα: "Staff was nice and accommodating. Comfortable plane."
Μειονεκτήματα: "The food, an omelet, was not very good. Slight delay with flight."
Πλεονεκτήματα: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Μειονεκτήματα: "Boarding often takes a long time, and/or flight is delayed."
Πλεονεκτήματα: "On time and quiet"
Πλεονεκτήματα: "That I landed safely and nothing happened."
Μειονεκτήματα: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."
Πλεονεκτήματα: "safety fly"
Μειονεκτήματα: "seats were too small, food looks not well"
Πλεονεκτήματα: "It was comfortable with good price."
Μειονεκτήματα: "old plan, dirty. food was terrible"
Πλεονεκτήματα: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Μειονεκτήματα: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Πλεονεκτήματα: "The sandwich was yummy."
Μειονεκτήματα: "Everything was fine"
Μειονεκτήματα: "There was no entertainment, but that was O.K."
Πλεονεκτήματα: "Flight didn't exist."
Πλεονεκτήματα: "The plane had a 50 minutes delay. The reason was "tehnical problems". Actually, 3 persons boarded 40 minutes late, so we all had to wait for them. That was so unfair."