Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Some of the crew were amazing and some were grouchy and not very helpful"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Μειονεκτήματα: "It was a great experience"
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "It was a great flight."
Μειονεκτήματα: "The cabin temperature was a little warm"
Πλεονεκτήματα: "Good, staff"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Comfortable seats, good food and in flight entertainment"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "I like the food and movies"
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "No room"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Price price and price"
Μειονεκτήματα: "They should serve Asian food for asian flights"
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Interior of the plane"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "Pretty much everything except for the fact that they have no entertainment in Russian"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "The staff are all very professional and nice."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Μειονεκτήματα: "Crew was slow to pick up trays."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "I loved the free tour of Istanbul that Turkish Airlines offers for thsoe who have long layovers there. The flight attendants were constantly walking through the aisles to hand out food, beverages, and other amenities. Very good movie selection. Turkish Airlines is my new favorite airline!"
Πλεονεκτήματα: "Crew demeanor Cleanliness of the cabin Boarding process"
Μειονεκτήματα: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "Seating too narrow"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Μειονεκτήματα: "Seat was broken. Did not recline. Boarding was a Zoo"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us)."
Μειονεκτήματα: "All went great. Another excellently run Delta flight."
Πλεονεκτήματα: "Comfort, efficiency and entertainment were great."
Μειονεκτήματα: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."
Πλεονεκτήματα: "Every was great, honestly"
Πλεονεκτήματα: "Comfortable (only) because lots of empty seats."
Πλεονεκτήματα: "Boarding so efficient we left early and arrived super early."
Μειονεκτήματα: "WiFi on plane dropped out a lot."
Μειονεκτήματα: "Never made it on the flight"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Delta needs air conditioning on their flights"
Μειονεκτήματα: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Πλεονεκτήματα: "Food was so good. Crew was also very nice."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Amazing service and F&B offered was wonderful"
Πλεονεκτήματα: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Μειονεκτήματα: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Πλεονεκτήματα: "On time, smooth take off and landing."
Πλεονεκτήματα: "Fast and efficient"
Πλεονεκτήματα: "I like being able to charge my devices"
Μειονεκτήματα: "Better movies"
Μειονεκτήματα: "Stop being LATE!!!!"
Πλεονεκτήματα: "Actual flight was great!"
Μειονεκτήματα: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."
Μειονεκτήματα: "Person next to me overflowed into my seat…"
Μειονεκτήματα: "Being on time"
Πλεονεκτήματα: "It was quick"
Μειονεκτήματα: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Μειονεκτήματα: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Πλεονεκτήματα: "seats and entertainment was great"
Πλεονεκτήματα: "There were minimal passengers on the flight so I was able to have the entire row to myself. The flight was also very short which is always nice."
Πλεονεκτήματα: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Πλεονεκτήματα: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Μειονεκτήματα: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"
Πλεονεκτήματα: "Economy Comfort, excellent in-flight entertainment (Movies)"
Μειονεκτήματα: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Πλεονεκτήματα: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Μειονεκτήματα: "Seats are always hard on long flights."
Μειονεκτήματα: "Food was just a snack"
Πλεονεκτήματα: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Μειονεκτήματα: "Tight seats need more legroom"
Μειονεκτήματα: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Πλεονεκτήματα: "Waited for me"
Μειονεκτήματα: "Damaged my suitcase upon arrival"
Πλεονεκτήματα: "They waited for me as I was late"
Μειονεκτήματα: "My suitcase was damage"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Quick service, good information."
Μειονεκτήματα: "Not applicable, it was a good flight."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Πλεονεκτήματα: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Μειονεκτήματα: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Πλεονεκτήματα: "I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect."
Πλεονεκτήματα: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Μειονεκτήματα: "Several things. Dropping off luggage. Security. Late flight departure."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Μειονεκτήματα: "We sat near the back of the plane and it was terribly noisy. You couldn barely converse with your seat partner or the flight attendant. These seats should be discounted."
Μειονεκτήματα: "Flight attendant kept giving nasty looks to a little girl that has to keep going to the bathroom. She also served drinks and crossed over my face each time without even saying "Excuse me." She kept bumping me with the drink buggy and didn't say a word."
Μειονεκτήματα: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Crew were great"
Πλεονεκτήματα: "Great plane and staff"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "Food was relatively good"
Μειονεκτήματα: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Πλεονεκτήματα: "Staff very nice, plane clean and nice food"
Πλεονεκτήματα: "Crew was friendly and nice."
Μειονεκτήματα: "The chairs could be better in economy"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "The plane was broke and had to wait an hour and half did another one"
Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Πλεονεκτήματα: "Seats weren't too uncomfortable, and the crew was friendly."
Πλεονεκτήματα: "The crew were nice and accommodating."
Μειονεκτήματα: "The seat was not comfortable, my back was hurting from a very short 2hr flight."
Πλεονεκτήματα: "Really easy boarding and flight. Great in flight entertainment options."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Πλεονεκτήματα: "some what and it could be better"
Μειονεκτήματα: "the help you get from the crew and if they wouldn't make so many gate changes"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Snack selection was poor"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "The meals on Japan Airlines (JAL) were delicious!"
Μειονεκτήματα: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Μειονεκτήματα: "Plane was late arriving from California because of mechanical problems. Then we sat on JFK runway waiting to take off. Pilot said we'd be taking off in about 9 minutes. A half hour later we took off. In the middle of the flight a loud horn went off in the cabin. It lasted for about 20 seconds. It was really quite alarming given the earlier mechanical problems. No explanation ever given."
Πλεονεκτήματα: "I am handicapped so I was concerned about my walker and ability to use stairs etc. The crew on the plant and boarding area couldn’t have been more helpful. I was impressed by the comfortable seats and friendly stewardesses. After the plane landed the first officer went to get my walker so I didn’t have to wait."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "I really liked crew, fast boarding"
Μειονεκτήματα: "Old airplane, very noisy , no tv screans on seats, boring movies on tv and horrible ear sets, could not hear anything. very dissapointed experience."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "The connecting flight from Barcelona was delayed and there was inadequate time to connect. Horrible travel via AA to and from Barcelona. You guys should be embarrassed to tears ... and that is be overly gracious to AA."
Πλεονεκτήματα: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Πλεονεκτήματα: "Crew was good, seats comfortable"
Μειονεκτήματα: "my entertainment system headset plug was broken and didn't work - a problem for such a long flight!"
Μειονεκτήματα: "Delayed several hours. Poor communication."
Πλεονεκτήματα: "The nicest flight crew we experienced"
Μειονεκτήματα: "The chairs were tight together"
Πλεονεκτήματα: "Plenty of entertainment."
Μειονεκτήματα: "It’s just a long flight there’s no way to change that."
Πλεονεκτήματα: "Plenty of overhead storage. Loved USB and AC outlets. Comfortable and expeditious trip."
Μειονεκτήματα: "Inboard video sound system stunk. Movie audio was inaudible, particularly dialog, and to make matters worse, choosing subtitles obliterated the rest of the audio. Love Cayman but departure gates are crowded and chaotic."
Πλεονεκτήματα: "The comfort seats"
Μειονεκτήματα: "Flight was oversold and that caused a delay of over 1 1/2hr."
Πλεονεκτήματα: "Economy class seats better than UA."
Μειονεκτήματα: "Economy class seats always have room for improvement."
Μειονεκτήματα: "No outlet and waited idle for a long time before getting to get off plane also had to walk my bag back bc there was no overhead storage space in the bins which prevented me from getting off the plane sooner"
Πλεονεκτήματα: "Another typical domestic flight. Nothing special. Pretzels were the only snack."
Μειονεκτήματα: "No entertainment and nowhere to charge electronics."
Πλεονεκτήματα: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"
Πλεονεκτήματα: "The crew were friendly and helpful."
Μειονεκτήματα: "The plane was incredibly old and outdated. There were no plugs for power/charging, there were a few tiny screens scattered around for one movie as entertainment. It was so uncomfortable to not have individual screens for entertainment. The food was awful. I would not want to take this flight again."
Πλεονεκτήματα: "Crew was helpful and nice."
Μειονεκτήματα: "Plane and seats were a little outdated."
Πλεονεκτήματα: "The people where great. But this does not make up for what happened."
Μειονεκτήματα: "1. Undisclosed LAX bus ride time limit to get to gate. BS 2. Undisclosed LAX bus ride to gate. BS 3. Alaska Airlines never explained at ticket purchase that it was at American Airline Terminal. Caused a 8 min walk to AA terminal from Alaska terminal. BS 4. None of this was explained at ticket purchase. Not happy. Probably will never try to fly Alaska Airlines again."
Πλεονεκτήματα: "Smooth at GRR. A little Delay in CLT. It was a good experience because we weren't on a deadline to be somewhere."
Πλεονεκτήματα: "I liked that the internet connection was free because I am a T-Mobile customer."
Μειονεκτήματα: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Πλεονεκτήματα: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"
Πλεονεκτήματα: "The amount of food we received was very unexpected and it was in abundance! The crew was awesome and friendly."
Μειονεκτήματα: "I wish I could have picked my own entertainment to watch. But what was shown was entertaining."
Πλεονεκτήματα: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Μειονεκτήματα: "Worst seats ever. Very delayed. No entertainment"
Πλεονεκτήματα: "Exit row seating."
Μειονεκτήματα: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Πλεονεκτήματα: "i dislike booking with British Airways and ending up flying with American Airlines, who is their partner. This usually happens from US>London, but happened both ways this trip. AA flies outdated aircraft with old entertainment systems. Time for an upgrade! AA crew is okay, but BA crew is better. Might choose a different carrier next time."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airplane should be a bit more modern."
Μειονεκτήματα: "I observed Crew at gate and on board rude to passengers"
Πλεονεκτήματα: "I thought the crew was friendly and the food was pretty good."
Μειονεκτήματα: "The plane did not have personal TVs, which means they showed a handful of bad movies overhead and on a nine hour flight, it's hard not to be able to pick a movie or pick a TV show."
Μειονεκτήματα: "I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos."
Μειονεκτήματα: "Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal."
Πλεονεκτήματα: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Μειονεκτήματα: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "Tight uncomfortable seats. Terrible food."
Πλεονεκτήματα: "Breakfast was excellent"
Μειονεκτήματα: "TV screen were too dark"
Μειονεκτήματα: "Flight was late departing"
Μειονεκτήματα: "The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed"
Μειονεκτήματα: "Long time till take off"
Μειονεκτήματα: "When there is a delay, even when weather related, show some empathy and feed stranded passengers!"
Μειονεκτήματα: "After my checking-in, I was told I was not allowed boarding without an eTA, which was never informed me before. And I could not get an eTA at that time. Terrible! I am seeking for a compensation from Air Canada. If only you could help."
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "Boarding was unorganized, one of the ladies was rude and I did not get window, even though I requested with enough time."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Μειονεκτήματα: "There was a 90min delay on all flights going to toronto due to construction in toronto yet air canada (knowing this) boarded everyone on time anyway and made us sit on the runway for over an hour. They could have left us in the lounge until they were ready. Parents with babies do not appreciate such thoughtlessness. But hey, as far as air canada was concerned, they left the gate on time."
Πλεονεκτήματα: "Boarding in TO was horrific and had to stand more than an hour"
Πλεονεκτήματα: "Very friendly service, good food, good entertainment selection, comfortable seats and ample room for carry-on luggage"
Μειονεκτήματα: "My headphone jack didn't work so it was hard to use the entertainment system as I had to hold the headphones in the right position for the entire flight - not a huge deal of course just inconvenient. My flight was also delayed and I could not make my connection..I understand delays happen but I don't understand why there was such little time between my first flight and my connection...seems silly. Luckily I was put on the next flight which I am very appreciative of."
Μειονεκτήματα: "the staff at Toronto airport are awful. all of them gave me different instructions when my reservation between Toronto and Newark was cancelled. they left my checked in my suitcase at Toronto and delivered to my apartment 2 days after. I don't want to use them again!"
Μειονεκτήματα: "I was refused boarding after being told I could fly. A horrible experience--rebooking for my wife and I cost us 1,000 dollars."
Μειονεκτήματα: "Too hot and cramped"
Μειονεκτήματα: "It was so great we didn't go. Got a refund you retards"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "We didnt fly air canada, it was a partner airline that was great, they provided food and had lots of movie options."
Μειονεκτήματα: "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "Everything went very smoothly...quick and easy flight"
Μειονεκτήματα: "Long wait as usual to get on board. Delayed an hour."
Μειονεκτήματα: "Customer service"
Μειονεκτήματα: "so much confusion at boarding time, my husband is handicapped and we were sent to wrong plane to board, staff told us to make a left when we should have made a right, there were 3 of us and the staff just laughed it off, we were not laughing"
Μειονεκτήματα: "Personal movies had horrid sound"
Πλεονεκτήματα: "fast and easy boarding, spacious"
Μειονεκτήματα: "No food offered, staff not approachable"
Μειονεκτήματα: "Food was terrible, plane was freezing"
Πλεονεκτήματα: "The crew was so good and friendly. The entertainment options were good, some variety. The flight was smooth."
Μειονεκτήματα: "Any additional amenity cost extra. No inflight snacks."
Πλεονεκτήματα: "Comfortable and quiet"
Μειονεκτήματα: "Baggage fees and no snacks."
Μειονεκτήματα: "Small plane. Poor service. rough landing"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Πλεονεκτήματα: "Crew was pleasent."
Μειονεκτήματα: "Plane is so small my knees are in the back of the chair in front of me. I'm tall but this is the only airline I've had this issue with and I have flown a lot over the past 5 years."
Πλεονεκτήματα: "That it brought me to my destination"
Μειονεκτήματα: "I' a small person is this i entirely uncomfortable, so i can't imagine what it's like for bigger ppl. BTW seems like Air Canada was just opening at 4am, so there were huge lines for checkin but no people were attending the Air Canada counters. THen at about 4:30 they all started coming out. For a 6am flight ppl are supposed to be there 2 hours before. I usually don't feel nauseated on planes but I did for this ride."
Μειονεκτήματα: "People could be friendlier"
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Πλεονεκτήματα: "Extra care for passengers"
Πλεονεκτήματα: "This was my third air canada rouge flight so I knew what to expect. Staff are always super courteous and good food options available."
Μειονεκτήματα: "Almost 0 arm/leg room, flight was delayed and they tried bumping me off my flight onto another because they had overbooked."
Μειονεκτήματα: "No monitoring of travel route"
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Why is there no TV?"
Πλεονεκτήματα: "This was a standard flight..."
Μειονεκτήματα: "I was surprised to see that there were no usb chargers, personal video screens or cabin-wide movies on the trans Atlantic portion of the flight."
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Πλεονεκτήματα: "The crew was nice. Aircraft was nice."
Μειονεκτήματα: "Our flight time was changed several times on the flight. The original seat map that I was able to choose seats from was wrong, forcing me or my son to sit in the middle seat. This was unacceptable."
Μειονεκτήματα: "Flight was delayed for over 4 hours due to Air Canada fault, no crew at the gate to provide updates, forced to gate check all carryons, missed connection AND rebooked connection. Canada was lovely, too bad I can't say the same about Air Canada."