Μειονεκτήματα: "The aircraft was very cold and chilly."
Πλεονεκτήματα: "Fast boarding. Early arrival. Comfortable seat."
Μειονεκτήματα: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Πλεονεκτήματα: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Πλεονεκτήματα: "The service was excellent"
Πλεονεκτήματα: "Amazing staff and service!"
Πλεονεκτήματα: "The crew professional and friendly"
Μειονεκτήματα: "The food was rather bland and did not live up to my expectations"
Πλεονεκτήματα: "Serve customers with a smile"
Μειονεκτήματα: "Better tasting meal packages served at economy cabin"
Μειονεκτήματα: "20 min late but acceptable for a 15 hr flight"
Πλεονεκτήματα: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Πλεονεκτήματα: "Crew, food, time all great."
Μειονεκτήματα: "WiFi did not work. Flight data unavailable."
Μειονεκτήματα: "Seats after 1st hr, will feel uncomfortable"
Πλεονεκτήματα: "Food, Entertainment."
Μειονεκτήματα: "Harder than usually landing"
Πλεονεκτήματα: "I can say all the crew was amazing"
Μειονεκτήματα: "They are doing excelent job."
Πλεονεκτήματα: "Crew was attentive."
Μειονεκτήματα: "The entertainment was rather limited."
Πλεονεκτήματα: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Μειονεκτήματα: "For a premium economy service, it was really good."
Πλεονεκτήματα: "Crew , announcements were restful , not loud and blasting like some airlines"
Μειονεκτήματα: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Πλεονεκτήματα: "Service was excellent!"
Πλεονεκτήματα: "The service is exceptional!"
Μειονεκτήματα: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Πλεονεκτήματα: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Μειονεκτήματα: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
Πλεονεκτήματα: "Spacious and comfortable bed."
Μειονεκτήματα: "The food wasn't that great. Average at best."
Πλεονεκτήματα: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Μειονεκτήματα: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Πλεονεκτήματα: "The flight attendants were amazing."
Μειονεκτήματα: "Some staff not courteous which surprised me"
Πλεονεκτήματα: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Μειονεκτήματα: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Μειονεκτήματα: "Expected to have more indian movie choices."
Πλεονεκτήματα: "There was nothing to complain about..a very friendly staff, departure on time !"
Μειονεκτήματα: "No newspapers and magazines on board !"
Μειονεκτήματα: "Stewardesses were a bit rude"
Πλεονεκτήματα: "Service was nice."
Μειονεκτήματα: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Πλεονεκτήματα: "Overall experience"
Μειονεκτήματα: "Could have had a better selection of movies"
Πλεονεκτήματα: "Foot rest, large movie screen, good food"
Μειονεκτήματα: "They ran out of diet drinks."
Πλεονεκτήματα: "Food was good"
Πλεονεκτήματα: "Comfort Great book the cook meal choices Restful Attentive service"
Μειονεκτήματα: "What’s there not to like about SQ"
Πλεονεκτήματα: "everything is perfect"
Μειονεκτήματα: "the food on Silk Air can be better"
Πλεονεκτήματα: "Helpful staff and a comfortable trip. A plus all the way around"
Μειονεκτήματα: "My Vegan meal was terrible."
Πλεονεκτήματα: "New movies! Yes!"
Μειονεκτήματα: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Πλεονεκτήματα: "Food, movies, support, were all wonderful."
Πλεονεκτήματα: "Crew, plane, punctuality"
Πλεονεκτήματα: "they even addressed me by name"
Πλεονεκτήματα: "Upgraded to biz class, which was fantastic"
Πλεονεκτήματα: "Great service and very friendly staff."
Πλεονεκτήματα: "The seat comes with foot rest attached to the front seat."
Μειονεκτήματα: "I asked for decaf coffee and the attendant totally forgot about my request."
Μειονεκτήματα: "Extremely cramped flight in regular Economy."
Πλεονεκτήματα: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Πλεονεκτήματα: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Μειονεκτήματα: "Wifi cost 12 bucks and hour."
Πλεονεκτήματα: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Μειονεκτήματα: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Πλεονεκτήματα: "Seating space was very good. Meals terrific"
Πλεονεκτήματα: "Flight arrived earlier than expected and the flight attendants were good and polite."
Μειονεκτήματα: "No comments"
Μειονεκτήματα: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Πλεονεκτήματα: "Everything is excellent"
Μειονεκτήματα: "All is well"
Μειονεκτήματα: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Πλεονεκτήματα: "Crew was excellent. Really helpful people."
Μειονεκτήματα: "Seats are so tight and close to each other."
Μειονεκτήματα: "Music was not the best!"
Μειονεκτήματα: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Μειονεκτήματα: "Delay delay delay and i have to stay in hotel"
Πλεονεκτήματα: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Πλεονεκτήματα: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Μειονεκτήματα: "Nothing really."
Μειονεκτήματα: "Internet connection from Doha wasn't there,"
Πλεονεκτήματα: "Great experience"
Πλεονεκτήματα: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Μειονεκτήματα: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Μειονεκτήματα: "Refund my ticket"
Μειονεκτήματα: "Cancellation of the flight could have done before boarding."
Μειονεκτήματα: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Πλεονεκτήματα: "Flight not full, so space to move. Great service"
Πλεονεκτήματα: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Πλεονεκτήματα: "Nothing to be liked on this Flight"
Μειονεκτήματα: "Poor Service, they were even out of food."
Πλεονεκτήματα: "Good food, overall good service"
Πλεονεκτήματα: "All the services plus the entire team"
Πλεονεκτήματα: "Food, entertainment options, comfortable seats, warm blankets"
Πλεονεκτήματα: "very nice crew please have good dessert"
Πλεονεκτήματα: "Great service and crew"
Πλεονεκτήματα: "The in flight service was good"
Μειονεκτήματα: "The time it took to get the baggage. It took over 2 hours"
Πλεονεκτήματα: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Πλεονεκτήματα: "Love the service, love the crew!"
Πλεονεκτήματα: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Μειονεκτήματα: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Πλεονεκτήματα: "All around a great experience."
Μειονεκτήματα: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Πλεονεκτήματα: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Μειονεκτήματα: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Πλεονεκτήματα: "Excellent service. Flight on time."
Πλεονεκτήματα: "It was booked for my elderly parents and they were very pleased by the service they received."
Πλεονεκτήματα: "I like everything about the flight"
Μειονεκτήματα: "Flight was very long"
Μειονεκτήματα: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"
Πλεονεκτήματα: "Selection of alcohol."
Μειονεκτήματα: "The selection of food."
Πλεονεκτήματα: "I liked staff , boarding was organized food was not very good needs to be improved"
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "just enough time in Doha between flights. Not too long not too short!"
Μειονεκτήματα: "Asian vegetarian food can be of better quality."
Μειονεκτήματα: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Πλεονεκτήματα: "Everything is good thank you so mach !!!!"
Πλεονεκτήματα: "Polite staff keen to help"
Μειονεκτήματα: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Μειονεκτήματα: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Πλεονεκτήματα: "Staffs were helpful!"
Μειονεκτήματα: "Food portion can be improved."
Πλεονεκτήματα: "The crew was always present. The food was good too."
Μειονεκτήματα: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."
Πλεονεκτήματα: "Everything is good"
Μειονεκτήματα: "Everything fine"
Πλεονεκτήματα: "Wonderful staff, service, food and comfort."
Μειονεκτήματα: "No lie flat seats."
Πλεονεκτήματα: "Everything was good ... we were on time .. no delay so .. perfect !"
Αυτό που δεν μου άρεσε, είναι ότι το κλιματιστικό, είναι πολύ ψιλά, και κρυώνεις.
Λίγο ποιο χαμηλά το κλιματιστικό
Πλεονεκτήματα: "Good meals, comfortable seat with fantastic entertainment options."
Μειονεκτήματα: "The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45"
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "Flight attendants could have been nicer. Seats were not that comfortable."
Πλεονεκτήματα: "The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long"
Μειονεκτήματα: "Not much to complain about"
Πλεονεκτήματα: "The crew was very polite and professional."
Μειονεκτήματα: "There could be more legroom."
Πλεονεκτήματα: "A vast amount of entertainment"
Μειονεκτήματα: "Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself."
Μειονεκτήματα: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Πλεονεκτήματα: "seats and entertainment"
Μειονεκτήματα: "food. simple option"
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Μειονεκτήματα: "Service, seats in bad shape, screen not working, ......"
Πλεονεκτήματα: "Boarding was efficient."
Μειονεκτήματα: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."
Πλεονεκτήματα: "Crew was attentive Pilot steered a smooth flight"
Μειονεκτήματα: "Seats were a little cramped"
Πλεονεκτήματα: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Πλεονεκτήματα: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Μειονεκτήματα: "The entire experience"
Μειονεκτήματα: "The food selection was limited and not tasteful!"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "The cabin crew was attentive and helpful."
Μειονεκτήματα: "The flight seemed crowded and did not have enough room for carry on baggage."
Πλεονεκτήματα: "Great service! While first time, I had a great experience."
Πλεονεκτήματα: "Flying with Emirates is always great."
Πλεονεκτήματα: "Tons of movies!"
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Emirates service is always top notch. I am proud to fly them!"
Πλεονεκτήματα: "I loved all the free services. Wifi, 2 large and tasty meals with free drinks (wine, beer) free exit row seating, seats reclined more than other airlines and free baggage. The staff was awesome and very helpful."
Πλεονεκτήματα: "The service the movies the food"
Μειονεκτήματα: "Takeoff was a bit delayed, but the biggest problem is that we waited over an hour for our bags in Newark."
Πλεονεκτήματα: "Love it. Classy flight attendants, great service."
Μειονεκτήματα: "Crying baby"
Πλεονεκτήματα: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Μειονεκτήματα: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."
Πλεονεκτήματα: "everything was very nice!"
Μειονεκτήματα: "Space very cramped."
Πλεονεκτήματα: "Service and crew were excellent!"
Μειονεκτήματα: "Movie selection somewhat limited"
Μειονεκτήματα: "Seats very uncomfortable for a transatlantic flight"
Πλεονεκτήματα: "Everything very, very good!!!"
Πλεονεκτήματα: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Μειονεκτήματα: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."
Πλεονεκτήματα: "The staff & the service"
Μειονεκτήματα: "The entertainment set up was dated and malfunctioning"
Πλεονεκτήματα: "More legroom in economy class for the 10 hour flight between Newark and Athens."
Πλεονεκτήματα: "Overall a pleasant and comfortable flight."
Μειονεκτήματα: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Πλεονεκτήματα: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Πλεονεκτήματα: "Business class upgrade was available for this flight, and it was well worth it."
Μειονεκτήματα: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."
Πλεονεκτήματα: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Μειονεκτήματα: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."
Μειονεκτήματα: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Great entertainment system. Lots of leg room best airline"
Μειονεκτήματα: "Late departure but made up time in flight"
Μειονεκτήματα: "Fantastic customer service and attentive staff"
Πλεονεκτήματα: "Highly recommend Emirates"
Πλεονεκτήματα: "Trip was shorter by at least one hour than projected."
Μειονεκτήματα: "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
Πλεονεκτήματα: "The staff, food, everything! Best flight and airline ever"
Πλεονεκτήματα: "Efficiency and personnel excelled in client service"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Service food timely departure"
Μειονεκτήματα: "Nothing to dislike"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Overall the experience was good. Cabin crew helpful."
Μειονεκτήματα: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."
Πλεονεκτήματα: "Timely departure and arrival. Excellent landing. Helpful crew."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Service was excellent and plane very comfortable for the long journey."
Μειονεκτήματα: "No vegan options. I thought I was getting a vegan meal that I called to request a month ahead of time and the flight crew told me they only had vegetarian. Needless to say my snacks were not quite enough to hold me for 13 hours."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Friendly and at tentative staff. Being timely."
Μειονεκτήματα: "That there was nowhere at the Berlin airport that we were told to drop luggage at B25....all we saw was to board at A4 which is where we sat until it was time to board. Then they guy said I could not carry on my bag, I had done so coming to Berlin from SFO, so made no sense to me. So we had to dash to B 25 and then back to A4. The other thing, having an extremely painful back, there was nowhere for me to sit during the time of going through security etc. All caused stress and enormous pain."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "This flight was more comfortable and has less overall radiating plane/ engine noise (it certainly could have been because of where my seat was on the flight). Again the food was delicious, and I appreciated just how often the crew came around to give out water (I get very dehydrated on flights so I appreciated that very much)"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "Some of the movies, part of the food"
Μειονεκτήματα: "Part of the food"
Πλεονεκτήματα: "Smooth flight and shorter than planned. Good service overall."
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "No kosher as ordered"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "Great service and staff"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Great customer service and food!"
Μειονεκτήματα: "Nothing. They were great!!"
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Flight timing and the crew were excellent"
Πλεονεκτήματα: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Very nice crew!"
Μειονεκτήματα: "Very hot in the plane"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything except the seats . Need to book business class"
Μειονεκτήματα: "The seats were too small"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "The crew was helpful and nice."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Μειονεκτήματα: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Great staff, very attentive. Food was good. With all the people on the plane, our flight attendant remembered what we drank from the first time. Comfortable seats. Left late, but made up time and arrived right on schedule."
Μειονεκτήματα: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Πλεονεκτήματα: "I was upgraded to economy plus"
Μειονεκτήματα: "The flight was delayed from Frankfurt"
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Nothing horrible experience"
Μειονεκτήματα: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"