Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"
Πλεονεκτήματα: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Πλεονεκτήματα: "Seats super comfy"
Πλεονεκτήματα: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Μειονεκτήματα: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Μειονεκτήματα: "entertainment sound"
Πλεονεκτήματα: "Crew was kind and gracious."
Μειονεκτήματα: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Πλεονεκτήματα: "Arrived on time"
Πλεονεκτήματα: "Very friendly, without being intrusive. Responsive and happy."
Μειονεκτήματα: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Μειονεκτήματα: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Πλεονεκτήματα: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Μειονεκτήματα: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Μειονεκτήματα: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Πλεονεκτήματα: "Flight attendants were cheerful and efficient."
Μειονεκτήματα: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."
Πλεονεκτήματα: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Μειονεκτήματα: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Seats were horribly uncomfortable"
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "Absolutely amazing transatlantic flight with Swiss as always"
Πλεονεκτήματα: "Also poor this airline is overpriced"
Μειονεκτήματα: "Long disorganized boarding process Old airplane"
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Lost luggage. Flight delayed."
Πλεονεκτήματα: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Πλεονεκτήματα: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"
Πλεονεκτήματα: "Service, entertainment and food are top notch!"
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "BEST FLIGHT OF MY LIFE"
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Μειονεκτήματα: "Small spaces between seats"
Μειονεκτήματα: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."
Πλεονεκτήματα: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"
Πλεονεκτήματα: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Μειονεκτήματα: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Μειονεκτήματα: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "This aircraft should be retired long time ago"
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Μειονεκτήματα: "Entertainment system fairly dated."
Πλεονεκτήματα: "Went great, no complains"
Μειονεκτήματα: "HOT turkey sandwich"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Πλεονεκτήματα: "The seats have been much better"
Μειονεκτήματα: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Μειονεκτήματα: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"
Πλεονεκτήματα: "That i got home - finally..."
Μειονεκτήματα: "Almost everything."
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Horrible food"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "space when seating"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "It was delayed so we missed our connection."
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Μειονεκτήματα: "Its the worst airline"
Πλεονεκτήματα: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Πλεονεκτήματα: "Services, friendly people, on time, comfortable"
Πλεονεκτήματα: "Timing and cleanliness"
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Πλεονεκτήματα: "Flight attendants were really nice and friendly"
Πλεονεκτήματα: "Fast, clean, gracious."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Πλεονεκτήματα: "loved the airline! would fly with them again."
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "That it's over"
Μειονεκτήματα: "Αναμονη στους χώρους του αεροδρομίου"
Πλεονεκτήματα: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Μειονεκτήματα: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Μειονεκτήματα: "I had to pay extra for baggage, I had baggage on the booking, but upon booking it was only for 8 KG, and need to purchase more, The baggage cost was almost equal to the ticket, needs to be addressed on the home page, I pick with baggage and then booked the ticket, needs to show that it is not the same baggage as other flights, comparison is wrong."
Πλεονεκτήματα: "Fast flight. Nice staff onboard aircraft."
Μειονεκτήματα: "The boarding process at Milos airport is a bit slow but I guess that is to be expected in the islands."
Μειονεκτήματα: "I have never been treated so horribly by another human as I was by the boarding gate agent. My luggage was a roller board that was approved by the check-in counter to go aboard. Upon boarding the woman refused to let me board stating my bag was too large. I was charged 60 euros."
Μειονεκτήματα: "The repeatedly delayed our flight without further information, leaving us in the dark as to what was goin going on, the reason for the delay, and when the expected new time of take off is. Disappointing service. Could have been better handled by sky express staff."
Μειονεκτήματα: "Delayed and slow"
Μειονεκτήματα: "Flight delayed with no notice / flight attendant rude , very bad experience"
Μειονεκτήματα: "Sent the passengers but not your bags without telling us. Caused a great deal of trouble, time and anxiety as we had another international flight to catch. Would not fly them again."
Πλεονεκτήματα: "Delayed 90 min and missed our connection"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "It was terribly hot - everyone on the flight was fanning themselves with the emergency instructions and looking miserable. The individual air didn't work either. Felt like I was going to passout."
Μειονεκτήματα: "Great flight, great people"
Μειονεκτήματα: "My name was listed twice on the iten. Didn’t bord."
Πλεονεκτήματα: "Once on plane rest was quick"
Πλεονεκτήματα: "No pros. Will never travel with them again."
Μειονεκτήματα: "The flight was an hour late and there was NO air conditioning on the flight. It was 87 degrees on the flight and we spent almost 2 hours in that heat on the plane between the actual flight time and just sitting on the runway for an hour. Nothing was done to accommodate for the heat. I’m 5 months pregnant and felt unsafe. Everyone on the flight was suffering. It was inhumane conditions. I will NEVER fly with this company again."
Μειονεκτήματα: "Skyexpress is extremely disorganized and the flight was very old. The flight is very small and in a poor condition. The baggage policy is very unreasonable and I had to pay extra even though my kayak confirmation says 23 kg per passenger clearly! I showed the representative and they said to deal with it from the "vendor" I used to book! Very disappointed with sky express!"
Μειονεκτήματα: "Flight Delayed"
Μειονεκτήματα: "Trip cancelled due to high winds. I was forced to keep my luggage on the plane for an hour after the cancellation then another hour to get out of baggage claim. Don't take those small planes, fly Aegean or Olympic who have bigger planes and the best pilots."
Πλεονεκτήματα: "Short time for boarding"
Μειονεκτήματα: "I had to pay extra charge due to lack of communication between the KAYAK and the S.A Then the KAYAK blamed me for paying this money even though I emailed them telling what happens exactly. I don't recommend using KAYAK for booking flights again"
Πλεονεκτήματα: "It was a very fast fight"
Μειονεκτήματα: "No air conditioning on a very hot day"
Μειονεκτήματα: "Καθυστερηση αναχώρησης. Πολυ ακριβά εισητηρια σε σύγκριση με αλλα νησιά."