Πλεονεκτήματα: "Amazing crew so friendly and helpful"
Μειονεκτήματα: "Also the price was high"
Πλεονεκτήματα: "Crew was very friendly. Food was good. Seat wasn’t bad."
Μειονεκτήματα: "Price should be a little less, comparable to that of Qatar Airways."
Πλεονεκτήματα: "The crew were awesome. I was very comfortable."
Πλεονεκτήματα: "The crew"
Πλεονεκτήματα: "all is good"
Μειονεκτήματα: "More what expected."
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Μειονεκτήματα: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"
Μειονεκτήματα: "Service, seats in bad shape, screen not working, ......"
Πλεονεκτήματα: "Nothing specific"
Μειονεκτήματα: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
Πλεονεκτήματα: "Great crew and comfortable seats"
Πλεονεκτήματα: "Entertainment and boarding process"
Μειονεκτήματα: "Crew could be more friendly"
Μειονεκτήματα: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."
Πλεονεκτήματα: "Emirates is the best Airline"
Πλεονεκτήματα: "Live football final game"
Μειονεκτήματα: "Cannot think of anything"
Πλεονεκτήματα: "The stewardess were friendly enough. When the cabin got chilly I received another blanket. The complimentary beverages was nice. No chips though. The individual tv screen was a plus."
Μειονεκτήματα: "Seat was not very comfortable. I couldn’t recline it back all the way to sleep. I was very dry and did not realize that there was water in the galley that I could have helped myself to. Not enough leg room for tall people like me without having to purchase it."
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Μειονεκτήματα: "The screen not working I feel very bored"
Πλεονεκτήματα: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."
Πλεονεκτήματα: "Food and crew were great"
Πλεονεκτήματα: "The Services, crew, procedures, and the standards."
Πλεονεκτήματα: "Nothing. Will not travel again on Emirates"
Μειονεκτήματα: "Food Comfort level Flight delay"
Μειονεκτήματα: "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"
Πλεονεκτήματα: "The delay was too long and disorganized."
Μειονεκτήματα: "All seats are occupied airplane is completely full making it difficult for crew to serve passengers and time consuming to do regular activities."
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Responsible and attentive crew. Food was adequate."
Μειονεκτήματα: "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."
Πλεονεκτήματα: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Πλεονεκτήματα: "Excellent service in flight and nice food"
Πλεονεκτήματα: "Felt at home"
Πλεονεκτήματα: "The flight crew is genuinely caring"
Πλεονεκτήματα: "Excellent on board!"
Μειονεκτήματα: "Everything was good!"
Πλεονεκτήματα: "Good flight attendants."
Μειονεκτήματα: "The planes still seem dated on the interior, but entertainment system is expansive."
Πλεονεκτήματα: "The new plane is nice, reasonably comfortable in economy with clean bathrooms."
Μειονεκτήματα: "Frankly can't remember much about this leg of the trip because the next 14 hour leg was so overwhelmingly bad thanks to the highly disruptive fellow passengers and the lack of control from the flight crew."
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Πλεονεκτήματα: "The crew was very helpfully and nice"
Μειονεκτήματα: "Other passengers and there dramas"
Πλεονεκτήματα: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
Μειονεκτήματα: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Πλεονεκτήματα: "Excellent friendly crew, comfortable seats. Drinks menu could have a little better variety (no Jack Daniels was a little surprising)"
Μειονεκτήματα: "Leg space too less. Cramped seats"
Πλεονεκτήματα: "The entertainment system, the items handed out for our comfort, the food, the attention."
Μειονεκτήματα: "The problem which happens when the person in front of you leans back his/her seat. It makes watching something on the entertainment system very difficult!"
Πλεονεκτήματα: "leg room"
Μειονεκτήματα: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
Μειονεκτήματα: "Crew were very rude. Didn't stop people from being in aisles when safety say belt sign was on. Access to a bathroom was limited. Dropped food on my head. Were not available at first when another passenger took my seat. Held us in the back of the plane 20minutes after business class departed."
Πλεονεκτήματα: "The food and care was great."
Πλεονεκτήματα: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."
Πλεονεκτήματα: "Best long haul flight I have ever been on in economy. The flight was great, the only draw back was our seats were in the middle of the middle but for a last minute reservation we were happy to be sitting together. The leg room was good. The crew was phenomenal. The food delicious!! The toilets were clean throughout 14+hour flight."
Πλεονεκτήματα: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Μειονεκτήματα: "Food is average - bar snacks are good."
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Very light and friendly crew"
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Food, not in time."
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Μειονεκτήματα: "Nothing, the experience was great."
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."
Μειονεκτήματα: "We're not on this flight"
Μειονεκτήματα: "Everything was bad delayed and unprofessional team."
Πλεονεκτήματα: "Great crew, baggage arrived"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "Timing and cleanliness"
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."
Πλεονεκτήματα: "Lots of leg room"
Μειονεκτήματα: "Slight delay, no tv"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Μειονεκτήματα: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "My luggage was broken and Aegean was not helpful in resolving the issue."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Μειονεκτήματα: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Πλεονεκτήματα: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Nice people"
Μειονεκτήματα: "Some games for kids"
Πλεονεκτήματα: "The crew and snacks"
Μειονεκτήματα: "They take the headphones about an hour before landing which isn’t ideal."
Μειονεκτήματα: "Excelente fly"
Πλεονεκτήματα: "The crew was professional. The process of sharing information about gate changes was very well organized."
Μειονεκτήματα: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."
Μειονεκτήματα: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Really cheerful and friendly crew."
Μειονεκτήματα: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."
Πλεονεκτήματα: "Seating, interior and menu"
Μειονεκτήματα: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"
Μειονεκτήματα: "Entertainment system on LH flight was slow to react and frustrating."
Μειονεκτήματα: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."
Μειονεκτήματα: "Business class had economy seats which is not what you expect especially for an overnight flight"
Πλεονεκτήματα: "Everything was on time and efficient."
Πλεονεκτήματα: "The fact that it was indeed a plane that went to europe. that's it."
Μειονεκτήματα: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."
Μειονεκτήματα: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The flight was very good"
Μειονεκτήματα: "Didn’t like the breakfast at all"
Πλεονεκτήματα: "Lufthansan Agent in Nigeria was very rude, has no professional skills, lost some of my medications as a result of her behavior towards me, yelling and commanding me to remove items from my bags and my hand bag. This was a second incident with her. Our flight was delayed for three hours as a result of faulty plane."
Πλεονεκτήματα: "Good flight...excellent landing."
Πλεονεκτήματα: "Cabin crew hospitality and service were amazing"
Πλεονεκτήματα: "Prompt, great crew"
Μειονεκτήματα: "No power ports, entertainment options"
Μειονεκτήματα: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in."
Πλεονεκτήματα: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "no tv and long flight. Food was terrible."
Μειονεκτήματα: "Staff was rude"
Πλεονεκτήματα: "Service, entertainment, flight"
Μειονεκτήματα: "The food was not tasty at all"
Μειονεκτήματα: "I made seat reservation in the internet and the LH agent change it"
Μειονεκτήματα: "Overall okay. Boarding was substandard"
Πλεονεκτήματα: "Everyone at Lufthansa are very friendly so thank you everyone we love you"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The food, kids friendly"
Πλεονεκτήματα: "Good service on the flight"
Μειονεκτήματα: "Flight was delayed for over an hour once we were on the tarmac without an explanation and then baggage delivery in Faro was some of the slowest I've evert experienced."
Μειονεκτήματα: "No entertainment during the whole flight at all."
Πλεονεκτήματα: "Lufthansa crew is the best"
Μειονεκτήματα: "Seat was very narrow"
Μειονεκτήματα: "Seats with no headrest and no entertainment"
Πλεονεκτήματα: "Food wine and professional courteous staff. So much nicer than American airlines"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "can't think of anything"
Μειονεκτήματα: "Very small narrow seats in business class on this flight."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Smooth flight , excellent crew"
Μειονεκτήματα: "Entertainment was boring , screens freez and small"