Βρείτε φθηνές πτήσεις από Ώστιν προς Κρήτη
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Πεμ 27.4
Πεμ 4.5
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Συχνές Ερωτήσεις: Κράτηση πτήσεων προς Κρήτη
Οι 5 κορυφαίες αεροπορικές για την πτήση Ώστιν Διεθνής Αερολιμένας Ώστιν–Μπέργκστρομ - Κρήτη
Βαθμολογία σύμφωνα με τις κριτικές πελατών της KAYAK8,0
SWISSΣυνολική βαθμολογία από 8953 κριτικές
8,2Επιβίβαση
7,8Άνεση
8,6Πλήρωμα
7,7Διασκέδαση
7,9Φαγητό
Κριτικές αεροπορικής
Πλεονεκτήματα: "The food and very professional and friendly service."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "The food and very professional and friendly service."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Μειονεκτήματα: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Πλεονεκτήματα: "No seat comfort"
Μειονεκτήματα: "It would have better if the flight wasn’t 5 hours late."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Μειονεκτήματα: "the seats are small and very small space in comparison to Lufthansa"
Πλεονεκτήματα: "Food / movies"
Μειονεκτήματα: "Comfort/ staff"
Πλεονεκτήματα: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Μειονεκτήματα: "The leg room or seat closeness."
Πλεονεκτήματα: "Flight attendants were cheerful and efficient."
Μειονεκτήματα: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."
Πλεονεκτήματα: "Flight share with another airline so we couldn’t book our seats in advance."
Μειονεκτήματα: "Space is cramped. Very professional and courteous crew."
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Πλεονεκτήματα: "Safety"
Μειονεκτήματα: "Small seats only 2 bathrooms,"
Μειονεκτήματα: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."
Πλεονεκτήματα: "Flight crew were great"
Μειονεκτήματα: "In flight entertainment was Byzantine"
Μειονεκτήματα: "They left my bag in Switzerland"
Πλεονεκτήματα: "staff was very nice"
Μειονεκτήματα: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Πλεονεκτήματα: "Swift ride - no frills- the chocolate square was delicious."
Μειονεκτήματα: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "Legroom is too little"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "Relaxed check-in"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Μειονεκτήματα: "Boarding was a little chaotic"
Πλεονεκτήματα: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Μειονεκτήματα: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Πλεονεκτήματα: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Πλεονεκτήματα: "Excellent crew"
Μειονεκτήματα: "Terrible seats :-("
Πλεονεκτήματα: "Food was good. Service was attentive."
Μειονεκτήματα: "The seats reclined a little too far, or the screens didn't tilt enough. End result being when the passenger in front reclines, it's hard to view the screen at a comfortable angle. This wasn't a huge problem for me, but a taller passenger would be rendered unable to watch anything on the in-seat entertaniment system if the person in front of them was reclined."
Πλεονεκτήματα: "Great service and flight. Thank you kayak for the great price!!"
Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Πλεονεκτήματα: "The crew was very nice, I felt bad for them as people were constantly complaining."
Μειονεκτήματα: "The tv's did not work, was extremely disappointing."
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Πλεονεκτήματα: "Crew was more friendly here"
Πλεονεκτήματα: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "The service and food was excellent. There is no question about dislike"
Μειονεκτήματα: "Not enough room for my knees"
Πλεονεκτήματα: "Crew was really nice, comfortable seat, great experience"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Cornella was my flight attendant and she was amazing! Such a sweet woman. Someone give that beautiful lady a raise, extra week of vacation and a high five for me. Food was great. Drinks were plentiful. Seat was comfortable and I felt the pilots did a great job of finding the smoothest flight path."
Μειονεκτήματα: "Entertainment selection left something to be desired. When comparing to Virgin it is tough to be anything but disappointed."
Πλεονεκτήματα: "most things were good"
Μειονεκτήματα: "the passport check process in Zurich was awful!"
Πλεονεκτήματα: "Cabin crew was very nice and organized."
Μειονεκτήματα: "Flight delayed , and while waiting for long time I was not sure which gate to wait infront."
Πλεονεκτήματα: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Μειονεκτήματα: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."
Πλεονεκτήματα: "The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt."
Μειονεκτήματα: "The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich."
Πλεονεκτήματα: "Nice and friendly staff, good food and free wine"
Μειονεκτήματα: "Everything was great!"
Όλα ήταν πολύ καλά.
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Staff was very good"
Μειονεκτήματα: "Plane was very warm"
Μειονεκτήματα: "Boarding from bus and no aero bridge"
Πλεονεκτήματα: "No delays."
Μειονεκτήματα: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Πλεονεκτήματα: "Flight landed on time"
Μειονεκτήματα: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"
Πλεονεκτήματα: "The crew was great,we had the last seat."
Μειονεκτήματα: "Better seats,better food."
Πλεονεκτήματα: "Plane didn't crash."
Μειονεκτήματα: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Meals and some entertainment"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was very professional and efficient! Flight was fairly on time"
Μειονεκτήματα: "Selection of movies was not the best I've experienced"
Μειονεκτήματα: "Luggage did not arrive."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything."
Πλεονεκτήματα: "The crew was amazing, we had blankets and pillows and that was super comfortable."
Πλεονεκτήματα: "I was on exit place so there were a lot of room space. Flight was only 1 hour."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Navigating very long distance between terminals. Terminal changes"
Πλεονεκτήματα: "Crew was very nice and professional. We arrived early"
Μειονεκτήματα: "Food was disappointing as was the wine. I am not a large person but I found the business class “bed” pretty narrow and uncomfortable."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Efficient boarding process"
Μειονεκτήματα: "Only got a cookie for food"
Πλεονεκτήματα: "Lots of food with free wine"
Πλεονεκτήματα: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Μειονεκτήματα: "I wish I had a foot rest like those in first class, but then I understand why I don't."
Πλεονεκτήματα: "The short wait for departure."
Μειονεκτήματα: "The long complicated walk to the gate...."
Πλεονεκτήματα: "trip was pretty nice"
Μειονεκτήματα: "service excellent"
Μειονεκτήματα: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Staff were so friendly! The plane was clean and comfortable."
Πλεονεκτήματα: "The downstairs lavatories are genius!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "The most comfortable trip"
Πλεονεκτήματα: "Comfortable and big leg room"
Μειονεκτήματα: "No in-flight entertainment"
Πλεονεκτήματα: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Μειονεκτήματα: "The waiting area was a bit spartan, but quite acceptable."
Πλεονεκτήματα: "Great movie choices"
Μειονεκτήματα: "Temperamental touch screen was frustrating."
Πλεονεκτήματα: "Everything was great, the entertainment, comfortable and the staff was really kind"
Μειονεκτήματα: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"
Μειονεκτήματα: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."
Πλεονεκτήματα: "It was on time :)"
Μειονεκτήματα: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."
Μειονεκτήματα: "Food was pretty bad"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Μειονεκτήματα: "Lufthansa does not honor frequent flyer statuses of any of their alliance partners in regards to seat upgrades. Being 6'4", the ability to upgrade to economy plus/premium is important on long-haul flights. Everything else about Lufthansa is excellent, but I will not book with Lufthansa for long flights anymore because of this. I'll stick with United from now on."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Μειονεκτήματα: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."
Μειονεκτήματα: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."
Πλεονεκτήματα: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Μειονεκτήματα: "Couldn't have been better."
Πλεονεκτήματα: "On time, helpful crew, clean"
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "Extra luggage at not extra charge. Good food... Love the crew"
Μειονεκτήματα: "Messy boarding"
Μειονεκτήματα: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."
Πλεονεκτήματα: "The lie-flat seats were just great ."
Μειονεκτήματα: "Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class."
Μειονεκτήματα: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Πλεονεκτήματα: "Finnair is the best!"
Πλεονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Πλεονεκτήματα: "meal"
Πλεονεκτήματα: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Μειονεκτήματα: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Πλεονεκτήματα: "everything was good"
Μειονεκτήματα: "Needed a bit more food :)"
Πλεονεκτήματα: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Μειονεκτήματα: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"
Πλεονεκτήματα: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Μειονεκτήματα: "I wish there was a bigger choice of classical music in the entertainment program."
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Μειονεκτήματα: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Πλεονεκτήματα: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Μειονεκτήματα: "Aging interior and seats of plane were not good at all."
Πλεονεκτήματα: "If you picked the wrong line then check in took 40 minutes, arrive early!"
Πλεονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "The airport it's very nice and clean.."
Πλεονεκτήματα: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Food was too salty"
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "No frills but efficient"
Μειονεκτήματα: "Food choice limited"
Μειονεκτήματα: "Toilets were gross."
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Πλεονεκτήματα: "Service was exquisite"
Μειονεκτήματα: "No wifi"
Πλεονεκτήματα: "Great service and great food."
Μειονεκτήματα: "The long hours"
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Μειονεκτήματα: "the flight was 2 hours delayed."
Πλεονεκτήματα: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Μειονεκτήματα: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Μειονεκτήματα: "Plane too small. Avoiding Airbus jets from now on!"
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "announcement in English hard to understand"
Πλεονεκτήματα: "Great service, great food, and comfortable seats."
Πλεονεκτήματα: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Μειονεκτήματα: "The weird on board shopping thing."
Μειονεκτήματα: "There is no wi-fi There is no possibility to charge your mobile"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are uncomfortable."
Μειονεκτήματα: "I never get that flight."
Μειονεκτήματα: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Πλεονεκτήματα: "Staff was nice. Seat was standard."
Μειονεκτήματα: "Small movie selection."
Πλεονεκτήματα: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Μειονεκτήματα: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Πλεονεκτήματα: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Μειονεκτήματα: "Entertainment services weren't functional for the first 2 hours of the flight"
Πλεονεκτήματα: "Courteous attendants on board! Food not bad!"
Μειονεκτήματα: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Πλεονεκτήματα: "It was cancelled"
Μειονεκτήματα: "It was cancelled"
Πλεονεκτήματα: "Personnel were very nice and fight was comfortable"
Μειονεκτήματα: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Πλεονεκτήματα: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Πλεονεκτήματα: "It was a comfortable, professionally (British Airways) managed flight at a good price."
Πλεονεκτήματα: "The fact that this is the only daytime flight from Boston to Europe."
Μειονεκτήματα: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Πλεονεκτήματα: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"
Πλεονεκτήματα: "Everything else"
Μειονεκτήματα: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."
Πλεονεκτήματα: "Arrived on time. Smooth flight."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "On time arrival."
Μειονεκτήματα: "Nothing really. Short flight so no entertainment."
Πλεονεκτήματα: "crew was pleasant"
Μειονεκτήματα: "boarding was chaotic"
Πλεονεκτήματα: "Yes"
Πλεονεκτήματα: "The flights and food were good. no problems there."
Μειονεκτήματα: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."
Μειονεκτήματα: "Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass."
Μειονεκτήματα: "On time"
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Μειονεκτήματα: "Used backup plane. It had an older entertainment system."
Μειονεκτήματα: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Μειονεκτήματα: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Πλεονεκτήματα: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Μειονεκτήματα: "Legroom."
Μειονεκτήματα: "Seats were horrible, tiny , cramped"
Μειονεκτήματα: "I had a middle seat."
Μειονεκτήματα: "No food or even water"
Πλεονεκτήματα: "Timely & helpful"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "No comment since very short flight."
Μειονεκτήματα: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Πλεονεκτήματα: "Free coffee in the plane"
Μειονεκτήματα: "Only one free soda. Beer and wine for a fee."
Πλεονεκτήματα: "The comfort and technology on the aircraft."
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "Jal is the best airline"
Μειονεκτήματα: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"
Πλεονεκτήματα: "Great flight. Wonderful staff. No turbulence!"
Πλεονεκτήματα: "I liked the movie selection! I also like the spacious size of our seats! There was just the right amount of leg room for the time of the flight. Also, the meals were served in a timely manner!"
Μειονεκτήματα: "The breakfast entree was salty and a beverage was not served with our meal. The gap between the entree was too long for enjoymenty. My friends and I were thirsty when we were eatinmg. Also, the wine selections were not the standard fan favorite. Not many enjoy Zinfandel or the white wine they were serving."
Πλεονεκτήματα: "A female pilot! Nice crew. Clean bathroom."
Μειονεκτήματα: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."
Πλεονεκτήματα: "Plane was clean, flight staff was friendly."
Μειονεκτήματα: "No problems!"
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Πλεονεκτήματα: "service was good"
Μειονεκτήματα: "The plane was full. Sets in economy were very small."
Μειονεκτήματα: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Μειονεκτήματα: "Not water for children."
Πλεονεκτήματα: "Friendly crew. First meal was good."
Μειονεκτήματα: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."
Πλεονεκτήματα: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Μειονεκτήματα: "Smaller than average seat size."
Μειονεκτήματα: "I have already answered this question. Enough."
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Πλεονεκτήματα: "Great leg room."
Μειονεκτήματα: "The food was just ok."
Μειονεκτήματα: "Small and tight seats."
Πλεονεκτήματα: "crew was really nice and efficient"
Μειονεκτήματα: "no complimentary beverages"
Πλεονεκτήματα: "Traveled business class after winning the upgrade bid. Really felt like there was little room for improvement. The physical set up, the service, the entertainment were all delightful. The privacy, the horizontal sleep option on a 9 hour flight were just special."
Μειονεκτήματα: "Felt the food choices needed an upgrade. Fresh is not the only important ingredient."
Πλεονεκτήματα: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."
Πλεονεκτήματα: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Μειονεκτήματα: "I didn't get a window seat and it was a little bit tight."
Πλεονεκτήματα: "Good entertainment, well organized, reasonably comfortable seats"
Μειονεκτήματα: "Food wasn't very good, especially the snack"
Μειονεκτήματα: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Μειονεκτήματα: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."
Μειονεκτήματα: "Not very many current movies, very cramped."
Πλεονεκτήματα: "Short flight, friendly crew."
Πλεονεκτήματα: "Everything worked well."
Μειονεκτήματα: "Movie selection could be lager."
Πλεονεκτήματα: "Comfy and good movies!"
Μειονεκτήματα: "no vegetarian food I am always told should have ordered at booking but this option is always made obscure, difficult or impossible too cramped and plain full to capacity"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Μειονεκτήματα: "I could not check in online for this leg of the trip and so could not simply go to a baggage drop line. The company handling checkin dealt with 4 or 5 airlines. It was not clear from iceland air website that i had to checkin with SAS. First stood in line for iceland air then had to go stand in line again for company handling SAS. Spent way too much time online doing this. Otherwise trip was fine."
Πλεονεκτήματα: "Quick boarding , no delay"
Μειονεκτήματα: "Flight attendants were not so friendly and as entertainment the movies were outdated."
Πλεονεκτήματα: "Crew was very pleasant. Short flight, so no food was served."
Μειονεκτήματα: "Seats are a little tight."
Μειονεκτήματα: "My luggage was lost"
I had a great flight ✈️
Πλεονεκτήματα: "Crew was great and movie selection was good. And the food was also good"
Μειονεκτήματα: "It was all good!"
Μειονεκτήματα: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."
Μειονεκτήματα: "Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow."
Μειονεκτήματα: "This flight was cancelled"
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Wifi access"
Πλεονεκτήματα: "Our flight attendant was very nice."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Crew was amazing. Food was amazing too!"
Μειονεκτήματα: "Delay time."
Πλεονεκτήματα: "Nothing, total stress making us re-check our baggage"
Μειονεκτήματα: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Μειονεκτήματα: "Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!"
Πλεονεκτήματα: "The crew was friendly and lovely, and all seemed to have a bit of humor to them."
Μειονεκτήματα: "They ran out of dinners, and I was not able to check in 24 hours prior to select my seat."
Μειονεκτήματα: "I didn't like the fact that although we had regulation size suitcases for our London to Copenhagen flight, we were forced to check them. It was not a Finnair but a British Airlines flight. Although we were forced to check our bag, there was plenty of room on the flight in the overhead bins. Some were actually empty."
Πλεονεκτήματα: "A more organized boarding. There was no one to assist when we arrived at the airport to check in and no one to guide us as to which line to go to when boarding. It is difficult being organized on our own in an environment which include cultures lacking organization or being considerate. All food required purchase. No entertainment provided."
Μειονεκτήματα: "Crew needs to be more educated regarding disabilities such as head injury. Recovering from a concussion obtained when a car hit me while I was walking, but still sensitive to things such as light and noise. When asked to open the shade while landing there was a hesitation but at least they allowed me to leave the shade down at my window for this portion of the flight."
Πλεονεκτήματα: "Entertainment and food"
Μειονεκτήματα: "Boarding was slow, and disorganized."
Πλεονεκτήματα: "Crew did their best while sweating with the passengers especially prior to take off"
Πλεονεκτήματα: "Quick"
Μειονεκτήματα: "Nothing. The flight was quick and boarding was easy"
Πλεονεκτήματα: "Boarding was different than told. All boarded from front. Routine short flight"
Μειονεκτήματα: "Not even provide customer a cup of free water,this is the first time I ever have had experienced with in my life"
Πλεονεκτήματα: "The steward was nice."
Μειονεκτήματα: "I had to run to the gate during my connection in London. The plane had landed late. British airlines left my suitcase and didnt tell me until i arrived in NY"
Πλεονεκτήματα: "All that’s good"
Πλεονεκτήματα: "Flight itself was fine."
Μειονεκτήματα: "Boarding was chaotic -- over an hour in line (and I have priority) and nearly missed the flight. Not providing free water or something is an embarrassment. Money-grubbing has its limits."
Πλεονεκτήματα: "It was the typical cattle car flight. It was on time and crew were fine"
Μειονεκτήματα: "Typical"
Μειονεκτήματα: "Bumpy but not BA’s fault"
Μειονεκτήματα: "Did not get seat I reserved. Stuck in middle seat. Very late."
Πλεονεκτήματα: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."
Πλεονεκτήματα: "The crew were great, boarding was very easy."
Μειονεκτήματα: "The seats were narrow and breakfast was poor."
Πλεονεκτήματα: "Crew was wonderful."
Μειονεκτήματα: "Food was not very good and meager."
Πλεονεκτήματα: "The flight to London was fine."
Πλεονεκτήματα: "The flight was pretty standard in most ways, nothing too great/too bad."
Μειονεκτήματα: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."
Πλεονεκτήματα: "Flight crew and quality aircraft"
Μειονεκτήματα: "Bumpy flight my frequent flyer number was omitted"
Πλεονεκτήματα: "The crew was great! Very friendly and helpful."
Μειονεκτήματα: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Πλεονεκτήματα: "Crew was friendly and helpful."
Πλεονεκτήματα: "Nice Staff, flight on time, good customer service (they're British)!"
Μειονεκτήματα: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Πλεονεκτήματα: "The ground crew was good"
Μειονεκτήματα: "They loss my bag"
Πλεονεκτήματα: "The crew was very professional and flight was uneventful after short delay due to Heathrow ground support equipment issues."
Μειονεκτήματα: "For a B747 we expected more comfortable and roomier seating"
Μειονεκτήματα: "Worse experience ever!!!!"
Πλεονεκτήματα: "Efficient check in and boarding. And friendly staff."
Μειονεκτήματα: "Lost luggage!!!"
Πλεονεκτήματα: "Entertainment was excellent"
Μειονεκτήματα: "Food was okay"
Πλεονεκτήματα: "I liked how pleasant the staff were."
Μειονεκτήματα: "I don't like bulk head seating."
Πλεονεκτήματα: "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Also, the food was quite good."
Πλεονεκτήματα: "Flight attendants were great; very attentive to passengers' needs."
Μειονεκτήματα: "Passengers were hanging out by exit door with no regard to rules and were not giving any warnings-this made other passengers anxious. My seat was broken so I could not recline when the passenger in front of me fully reclined. Very unfortunate!"
Μειονεκτήματα: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Πλεονεκτήματα: "The crew and service are very good and the cabin crews' smile are so nice. Love it"
Πλεονεκτήματα: "Was a short flight so .. It was ok !"
Μειονεκτήματα: "My preferred Food selection unavailable"
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