Πλεονεκτήματα: "A lot of leg room. On time departure, on time arrival."
Μειονεκτήματα: "Food on board a bit pricey."
Πλεονεκτήματα: "They kept us up to date about delays"
Μειονεκτήματα: "The delays"
Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "Nothing to complain about"
Πλεονεκτήματα: "Yes it was a smooth comfortable flight"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Everything was really good. Very nice crew. I will highly recommend it."
Μειονεκτήματα: "I think it is one of the best."
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Μειονεκτήματα: "You charge for water now? And again zero help for passengers with tight connections bc of BA being late"
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "The temperature in the cabin was unbearably hot"
Πλεονεκτήματα: "3 food servings, ice cream, kids package"
Μειονεκτήματα: "Old screens, no usb chargers, old plane."
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Everything was fairly mediocre..."
Μειονεκτήματα: "They lost my ski bag! I had PLENTY of time between connecting flights and to not have my ski bag show up at my final destination (Munich - which was also a British Airways flight) was pretty bad. This set me back 4 hours after I've already been traveling for 20 hours! BOOO"
Πλεονεκτήματα: "Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious."
Μειονεκτήματα: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."
Πλεονεκτήματα: "Polite and funny crew"
Μειονεκτήματα: "Snacks and drinks for money"
Μειονεκτήματα: "The entertainment system kept bugging out on me and would not work correctly."
Πλεονεκτήματα: "A more organized boarding. There was no one to assist when we arrived at the airport to check in and no one to guide us as to which line to go to when boarding. It is difficult being organized on our own in an environment which include cultures lacking organization or being considerate. All food required purchase. No entertainment provided."
Μειονεκτήματα: "Crew needs to be more educated regarding disabilities such as head injury. Recovering from a concussion obtained when a car hit me while I was walking, but still sensitive to things such as light and noise. When asked to open the shade while landing there was a hesitation but at least they allowed me to leave the shade down at my window for this portion of the flight."
Μειονεκτήματα: "The food service had problems. When they got to our row they didn't have any more of our dinners left and without asking I was given a meal from first class with an entree I did not care for. My wife seated next to me gave me half of her entree. Then the snack towards the end of the flight I was given a burrito type thing without asking what flavor I wanted. All in all the food was poor and the attention to the passenger was poor also."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Boarding ticketing had rude personnel"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "We waited in the plane for 5 hours and ended with a cancelled flight. We were rebooked out of Oakland the next day. Missed an entire day in Rome for our honeymoon, lost a night at a hotel, and lost money on a tour."
Μειονεκτήματα: "The layover in London was too short and we missed the follow-on flight due to the flight getting into London late and BA not getting us through the terminal rapidly."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "Entertainment selections were good."
Μειονεκτήματα: "Screen was not working properly and very hazy, grainy and full of grids."
Πλεονεκτήματα: "The on time arrival"
Μειονεκτήματα: "That even non alcoholic drinks costs The gate agent provided misleading information"
Πλεονεκτήματα: "Good staff and food"
Μειονεκτήματα: "Seats could have been better"
Μειονεκτήματα: "We waited on the tarmac to deplane longer than we were in the air."
Πλεονεκτήματα: "Customer service."
Μειονεκτήματα: "Entertainment need more movies"
Πλεονεκτήματα: "The movie and television options were fairly good."
Μειονεκτήματα: "I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated."
Μειονεκτήματα: "Never got on the flight. the delay in the previous flight did not allow me to board this one."
Μειονεκτήματα: "Flight canceled want able to rebook"
Μειονεκτήματα: "Very big delay!!!"
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Μειονεκτήματα: "For long trips I do not think I could do the standard class again. There was not enough room for me at 2 meters tall and I was rather uncomfortable in the middle seat"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "the staff was nice"
Πλεονεκτήματα: "I love the bins by the side of the Airbus, and for an economy seat there was a good amount of leg room."
Πλεονεκτήματα: "See my notes on the Chicago London leg."
Μειονεκτήματα: "Same as the likes..."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Crew polite"
Μειονεκτήματα: "Boarding was chaotic"
Πλεονεκτήματα: "Lots of movies, excellent quality."
Μειονεκτήματα: "Very crowded, otherwise okay."
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Πλεονεκτήματα: "Staff was extremely friendly"
Μειονεκτήματα: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."
Πλεονεκτήματα: "All flights on time and luggage arrived with us."
Μειονεκτήματα: "It wasn't British airways and we had to get to the airport extraordinarily early because no online check in. Pretty sure no one at Aer Lingus likes their job."
Πλεονεκτήματα: "Service was good."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Μειονεκτήματα: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."
Μειονεκτήματα: "Good friendly cabin crew"
Πλεονεκτήματα: "The entertainment and the service"
Μειονεκτήματα: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Πλεονεκτήματα: "Short Connection and good service."