Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Μειονεκτήματα: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Μειονεκτήματα: "Food should be much better than this. Otherwise everything is ok."
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Πλεονεκτήματα: "The staff were nice, the flight was on time. The meal was good."
Μειονεκτήματα: "There was no pillow on board and the flight was overnight."
Μειονεκτήματα: "My wife and I were separated by six rows. Unacceptable!"
Πλεονεκτήματα: "crew was great ,seats was better than good"
Μειονεκτήματα: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Μειονεκτήματα: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."
Πλεονεκτήματα: "Food and workers were great"
Πλεονεκτήματα: "Seat ok typical. Non busy flight lots of room"
Μειονεκτήματα: "Food was poor"
Μειονεκτήματα: "Free wifi"
Μειονεκτήματα: "Menu was poor"
Πλεονεκτήματα: "Very nice staff on board and timely departure"
Μειονεκτήματα: "Cold during the flight"
Πλεονεκτήματα: "Timely departure and pleasant staff on board"
Μειονεκτήματα: "It was cold during the flight,"
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Πλεονεκτήματα: "Smooth ride, good breakfast and charming flight attendant."
Μειονεκτήματα: "See red comment above."
Μειονεκτήματα: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Πλεονεκτήματα: "Was a fine solid flight by Austrian."
Μειονεκτήματα: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Μειονεκτήματα: "Hot meal was awful"
Πλεονεκτήματα: "Crew was courteous"
Μειονεκτήματα: "No information on delay given until boarded."
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lateness and virtually no food at lunchtime"
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Μειονεκτήματα: "nothing I didn't like"
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Πλεονεκτήματα: "Good place for the legs"
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Πλεονεκτήματα: "Service beyond expectations"
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "Great grew, great flight. Thank you!"
Μειονεκτήματα: "Comparing with LOTPolish everything wasmore than better"
Πλεονεκτήματα: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Πλεονεκτήματα: "Everything was fine - short flight"
Πλεονεκτήματα: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Μειονεκτήματα: "Nothing negative"
Μειονεκτήματα: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Πλεονεκτήματα: "Boarding was efficient and quick"
Μειονεκτήματα: "Seats were uncomfortable."
Μειονεκτήματα: "It was almost 2 hours delayed"
Μειονεκτήματα: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."
Πλεονεκτήματα: "Flight delayed. Missed connecting flight"
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "My girlfriend’s Tv stopped to work in the beginning of the flight."
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "Great crew. Very pleasant & friendly."
Πλεονεκτήματα: "Crew was amazing and flight was excellent"
Πλεονεκτήματα: "The few were friendly."
Μειονεκτήματα: "The food selection was poor."
Μειονεκτήματα: "A better snack option would be appreciated"
Μειονεκτήματα: "The agent in Miami suggested I needed to eat something. He was calling me fat, and my daughter picked up on it. He also kept us waiting at the front of the economy check in line for well over 40 mins. When we asked him why he said the computer would not allow him to pull from our line. The flight itsself was delayed for over 2 hrs and was discusting. Dirty aircraft. I despise Air Canada"
Πλεονεκτήματα: "Friendly attendants, excellent foods"
Πλεονεκτήματα: "Everything went almost smoothly and so I have little to complain about."
Μειονεκτήματα: "There was a snow storm in Toronto that caused me to lose about an hour. This is obviously to the fault of no one, but it was annoying nonetheless. It ended up causing me to miss my initial flight to Kelowna."
Πλεονεκτήματα: "The flights are fine, on time."
Πλεονεκτήματα: "the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all"
Πλεονεκτήματα: "The boarding started one hour early to allow passengers to board on time."
Μειονεκτήματα: "A flight stewardess did not respond to a call twice as if the call light was not turned on."
Πλεονεκτήματα: "Food was great"
Μειονεκτήματα: "Flight was delayed due to ATC"
Πλεονεκτήματα: "No surprises."
Πλεονεκτήματα: "Crew are very nice and approachable. No complain about their service. And flight is on time."
Πλεονεκτήματα: "The flight was good, on time, and comfortable. Crew was polite and informative."
Μειονεκτήματα: "The sound did not work on my screen, even after trying 3 different sets of headphones."
Μειονεκτήματα: "Had to book another flight"
Μειονεκτήματα: "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
Μειονεκτήματα: "My bag was delayed and I end up paying to buy a pant from sports chek and now when I am trying to connect with Air Canada flight to make a claim, they are not even responding to my request."
Πλεονεκτήματα: "Flights were on time and very comfortable"
Πλεονεκτήματα: "Employee in Boston terminal great help in sign in process. Volunteer, I believe, in Air Canada terminal in Toronto helped me find my way to another terminal."
Πλεονεκτήματα: "The staff and service were excellent!"
Μειονεκτήματα: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"
Πλεονεκτήματα: "Paid for the "upgraded" seat only to be told we had to be in the back of the plane. Moving back all rows had one person and one chair open, so we had to sit apart. Useless crew as an elder couple asked to sit together and were told to check with passengers. Oh and the flight was delayed 3 times."
Πλεονεκτήματα: "Everything was quick and efficient in boarding and replanting, the captains spoke to us to tell us what was going on. Food was good."
Μειονεκτήματα: "My tv screen was broken, meal service was pretty late and drinks were not served before, as a result the lights were only off in the flight for a very brief while."
Μειονεκτήματα: "International service quite a bit better, still not lufthansa standard, but better than crossfair/swiss"
Μειονεκτήματα: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."
Μειονεκτήματα: "Not so bad..."
Μειονεκτήματα: "One attendant walked by offering water - nice that they offered water in the middle of the flight. But she didn't even give customers the chance to raise their hands bec she walked by so fast saying "water, water, water." I wasn't even dozing off and I couldn't catch her and I was sitting by the aisle. Dirty bathrooms with doors that don't lock - not just one particular stall but more than one stall."
Πλεονεκτήματα: "Seating and on time"
Μειονεκτήματα: "Too far distance to get to immigration there was no assistants otherwise the flight was good"
Πλεονεκτήματα: "Free business class"
Μειονεκτήματα: "Food and no entrainment available"
Πλεονεκτήματα: "Flight was on time. Flight attendants were pleasent."
Πλεονεκτήματα: "Comfortable and quiet"
Μειονεκτήματα: "Baggage fees and no snacks."
Μειονεκτήματα: "Lost my bag"
Μειονεκτήματα: "It was too hot, very warm and could not get the temperature down. Everyone was sweating it was bad."
Μειονεκτήματα: "No breakfast offered for a four hour flight"
Μειονεκτήματα: "Both my flights (there and back) were delayed, my luggage was lost after I was asked to volunteer to check it in and on the delay (YYC to YUL), I wasn't even given a food voucher after being made to wait 8h in the airport. This was AFTER the crew promised they would hold the other flights (also operated by AC)"
Πλεονεκτήματα: "Great, new aircraft, entertainment system much improved"
Μειονεκτήματα: "Business class boarding was slow, behind the people pretending to need advance boarding (but who recover on the plane and spring to their feet (vs waiting for assistance) at the destination and charge off unassisted. AC is pinching pennies (e.g., to save 2 cents/breakfast they omit the tomato relish that used to keep the omelette from seeming dry)."
Πλεονεκτήματα: "Flight was on time and everything went well"
Μειονεκτήματα: "My flight and itinerary was cancelled due to the booking staff i planned my travel arrangements for to Mexico. They cancelled the round trip flights i had departing from vancouver to mexico and back so i never was able to use this flight to Vancouver and now will just have a credit there until used. can provide a better rating once i am able to use the flight."
Πλεονεκτήματα: "Quick fight-I slept for the whole flight."
Μειονεκτήματα: "Delayed for over an hour. Not enough seating be at the terminal."
Μειονεκτήματα: "Every flight was late. Missed next connection. Broken luggage."
Πλεονεκτήματα: "Flight was on time. The landing was smooth, not bumpy."
Πλεονεκτήματα: "Everything was really good"
Πλεονεκτήματα: "Newer plane in good condition. Crew was good"
Μειονεκτήματα: "Food was pretty blah"
Μειονεκτήματα: "Some crew members were not always kind."
Μειονεκτήματα: "Staff needed assistance in folding stroller - whereas this has never been a concern on porter. - stroller was thrown on the floor at landing and retrieval."