Πλεονεκτήματα: "FA were ok"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Crew is always friendly"
Μειονεκτήματα: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Flight attendants not friendly"
Μειονεκτήματα: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Πλεονεκτήματα: "Great comfortable seats"
Μειονεκτήματα: "Crowds in airport"
Μειονεκτήματα: "Wifi was completely useless. I prefer to pay to get simething."
Πλεονεκτήματα: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Μειονεκτήματα: "Actual flights flying on time. What a mess!"
Πλεονεκτήματα: "We actually did not fly this route. We bought a car and drove home!"
Πλεονεκτήματα: "Met expectations; except for treatment of an oversized passanger, which turned out good in the end."
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Amazing crew!"
Πλεονεκτήματα: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Μειονεκτήματα: "Seating was uncomfortable, tight space. Could barely move and i’m Not a large person."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Πλεονεκτήματα: "The crew was very friendly. Boarding was quick."
Μειονεκτήματα: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Πλεονεκτήματα: "Good movies; nice crew"
Μειονεκτήματα: "Old plane, long delay, sketchy WiFi."
Πλεονεκτήματα: "Free WiFi"
Μειονεκτήματα: "Dirty bathroom on the plane."
Πλεονεκτήματα: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Μειονεκτήματα: "Snacks"
Μειονεκτήματα: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"
Πλεονεκτήματα: "Entertainment on first flight"
Μειονεκτήματα: "Food, no smoking at Minneapolis airport"
Πλεονεκτήματα: "In a pinch they were able t"
Πλεονεκτήματα: "The comfort, space, quiet, snacks"
Πλεονεκτήματα: "The service was impeccable as always"
Πλεονεκτήματα: "Great and friendly flight crew."
Μειονεκτήματα: "Left a bit late."
Πλεονεκτήματα: "SLC ground gate crew was awesome."
Πλεονεκτήματα: "It was a great flight."
Πλεονεκτήματα: "Arrived early"
Μειονεκτήματα: "Seat comfort. Interior is a little dated now."
Πλεονεκτήματα: "Delta is the best airline by far."
Μειονεκτήματα: "My bag did not make the connection even though there was almost 4 hours layover... :("
Μειονεκτήματα: "The flight was quite smooth."
Μειονεκτήματα: "Was not a wheelchair waiting for Wallace."
Πλεονεκτήματα: "Excellent service, God flight"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Avg flight"
Μειονεκτήματα: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Μειονεκτήματα: "Plane was hot but that seems common for these small planes during the summer."
Πλεονεκτήματα: "Free first checked bag, comfy seats"
Μειονεκτήματα: "Would have liked more movie selection"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Μειονεκτήματα: "long wait and delayed flight"
Πλεονεκτήματα: "Flight took off and landed on time"
Πλεονεκτήματα: "This time the tea was nice and hot!"
Πλεονεκτήματα: "The crew & my seat"
Μειονεκτήματα: "The movie offerings & the snack offerings."
Πλεονεκτήματα: "We arrived in Las Vegas"
Μειονεκτήματα: "Even in first class, it appeared to me that the legroom has been decreased."
Μειονεκτήματα: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"
Πλεονεκτήματα: "Bags arrived on the belt quickly"
Μειονεκτήματα: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Πλεονεκτήματα: "The flight crew was great"
Πλεονεκτήματα: "Staff were courteous. Captain explained reason for delay."
Μειονεκτήματα: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!"
Πλεονεκτήματα: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Μειονεκτήματα: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Μειονεκτήματα: "Late boarding"
Πλεονεκτήματα: "Incorrect carrier! I missed the flights because of them !!!"
Πλεονεκτήματα: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Μειονεκτήματα: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "The crew on the aircraft were polite and food was satisfying"
Μειονεκτήματα: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"
Μειονεκτήματα: "Better food/choice-make it on time....and its quite cold in the plane-not sure why."
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Lots of space....very comfortable seat."
Μειονεκτήματα: "Can’t think of a thing."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "My luggage was covered in a liquid similar to honey. The wheels for my baggage was broken and i had to carry the bag instead of drag it."
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Crew was pleasant."
Μειονεκτήματα: "Premium economy upgrade not worth the price! Wheelchair service ordered but NOT provided In Frankfort!"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "The services was good and enjoy it"
Μειονεκτήματα: "Nothing it was all good"
Πλεονεκτήματα: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Μειονεκτήματα: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Caring staff, nice TV screens, good food."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Flight attendants spoke multiple languages."
Μειονεκτήματα: "Seats were a little uncomfortable."
Πλεονεκτήματα: "Crew hospitality excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Great staff"
Μειονεκτήματα: "small seat despite being in business class"
Μειονεκτήματα: "Needed more option in sports. Specifically Cricket"
Πλεονεκτήματα: "Service is excellent. On time."
Πλεονεκτήματα: "Service was very good, flight was very smooth"
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Μειονεκτήματα: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Πλεονεκτήματα: "The flight was punctual and smooth, maun concern!"
Μειονεκτήματα: "no tv, no papers, food soso"
Μειονεκτήματα: "Being put in a distanced place for boarding"
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Food was better than American or Delta."
Μειονεκτήματα: "Had a screaming baby during the whole flight. Not Lufthansa's fault though."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Taking off was good"
Μειονεκτήματα: "Landing was a little bit stressful. But still ok."
Πλεονεκτήματα: "Great comfortable seats"
Μειονεκτήματα: "Too much turbulence"
Πλεονεκτήματα: "Crew was efficient and pleasant making for a good experience."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Most flights were delayed (3/4 legs) causing bags to not make connections. Had to wait 2 days for my bags in Paris requiring me to purchase new clothes, shoes, toiletries and then spent 4 hours waiting for them at our VRBO- finally delivered it at 4 hours 15 minutes. Also not given adjacent seats on"
Πλεονεκτήματα: "The flight crew were very friendlly and accommodating. The landing in Paris was the smoothest I've ever had."
Μειονεκτήματα: "The guy sitting next to us. He was very messy with his own airport-bought food all over the floor. And very restless and up and down the entire flight."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Equipment delay"
Πλεονεκτήματα: "Crew was really great!"
Μειονεκτήματα: "My bag never left Chicago so I had to wait a day to get that"
Πλεονεκτήματα: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Μειονεκτήματα: "Wifi was unreliable."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Μειονεκτήματα: "Leg room"
Πλεονεκτήματα: "Equipment was adequate. I liked the on board emergency instructions!"
Μειονεκτήματα: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."
Πλεονεκτήματα: "Yes the flight was slightly empty so I had a ton of room!!!!"
Πλεονεκτήματα: "The crew was friendly and kept us informed of ongoing issues."
Μειονεκτήματα: "There was not enough fuel to make the connection in Charlotte as well as mechanical issues with getting the luggage off the plane resulting in being stuck over night. Also they lost my bag."
Πλεονεκτήματα: "Flight was smooth. The flight attendances were pretty efficient."
Μειονεκτήματα: "That the gate agent didn't put my request to board early seriously. I asked to have early boarding because of an injury and she didn't call me up early to board. I had to do it on my own."
Πλεονεκτήματα: "Nothing about the flight we screwed around before takeoff, in the air as well as on the ground. Wasted an hour and a half, missed my connection"
Μειονεκτήματα: "Everything."
Μειονεκτήματα: "Cabin was like an icebox. People were wrapping up in sweaters and jackets. Many raised hands observed attempting to close the overhead vents. Multiple complaints to flight crew yielded a minor improvement but it was still on comfortably cool."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Anything"
Μειονεκτήματα: "LATE!!!!"
Πλεονεκτήματα: "Comfortable and simple flight"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "The fight was not over crowded."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Just little delay."
Πλεονεκτήματα: "Service was prompt and we arrived on time"
Πλεονεκτήματα: "AA staff in Guatemala are great, everything else about AA is bellow any other airline, definitely the worst airline."
Μειονεκτήματα: "AA is the worst airline in everything, but worst of all is the AA staff attitude in Miami airport, AA staff in Guatemala are great."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Very full no isle seat!"
Πλεονεκτήματα: "Great!"
Μειονεκτήματα: "No snack, and The airline used styrofoam cups which is not environmentally sustainable"
Πλεονεκτήματα: "Dinner was decent"
Μειονεκτήματα: "Breakfast seemed poor."
Πλεονεκτήματα: "The crew was awesome. Everyone was helpful and friendly and genuinely wanted you to have a safe flight."
Μειονεκτήματα: "The plane didn't have a plug to charge your phone or independent dedicated screens you could pick your entertainment to watch. Everyone had to watch the same thing. I suggest downloading your favorite Netflix shows to your phone or tablet for entertainment. The food was just ok also."
Πλεονεκτήματα: "Flight on time ."
Μειονεκτήματα: "Seat space very narrow and uncomfortable seats"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Flight attendant"
Μειονεκτήματα: "Delays Was told my ticket had been canceled"
Πλεονεκτήματα: "it was an american airline flight. good trip"
Πλεονεκτήματα: "Stewards were patient and attentive."
Πλεονεκτήματα: "On time, smooth check in, great customer service at the gate and on board."
Μειονεκτήματα: "Snacks should improve"
Μειονεκτήματα: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Πλεονεκτήματα: "No flight to charlotte"
Μειονεκτήματα: "Read above"
Πλεονεκτήματα: "The flight was very comfortable and quick"
Μειονεκτήματα: "Just after take off my television froze and my husband television lost sound, I asked one of the crew members if he could fix the issue, he responded by saying all he has to do is go reset it, but I didn't see him for the duration of the flight nor was the problem solved"
Πλεονεκτήματα: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Μειονεκτήματα: "I can't think of anything."
Μειονεκτήματα: "Flight was delayed two hours then canceled."
Μειονεκτήματα: "It was one hour late."
Πλεονεκτήματα: "AA is excellent."
Μειονεκτήματα: "Surly, bossy manner of gate crew"
Πλεονεκτήματα: "Flight was early both ways. Pleasant experience"
Μειονεκτήματα: "N/a"
Πλεονεκτήματα: "New plane, great entertainment. Good service! Clean plane ."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Πλεονεκτήματα: "not beat up"
Μειονεκτήματα: "people trying to get extra carry on on"
Πλεονεκτήματα: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Μειονεκτήματα: "Not getting home."
Πλεονεκτήματα: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Co captain was late. Sat seat belted forever without moving"
Πλεονεκτήματα: "Flight was on time. Boarding was quick."
Πλεονεκτήματα: "Better than expected"
Πλεονεκτήματα: "The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada."
Μειονεκτήματα: "on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job."
Πλεονεκτήματα: "Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all."
Πλεονεκτήματα: "Fast flight, friendly crew"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "The flight was good"
Μειονεκτήματα: "Because I miss my flight"
Πλεονεκτήματα: "Getting off the plane!!!"
Μειονεκτήματα: "Everything!!!"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Μειονεκτήματα: "No one told us the only inflight entertainment option was streaming via their app, until we were seated on the aircraft with no access to wifi."
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "This particular flight on this particular aircraft (July 15, 2017) was fine but the business class cabin of the plane itself is looking tired and out of date, especially when compared to the new pods on Air Canada's wonderful 787 DreamLiner aircraft. Customers will gladly pay for a consistently high level of service but that service should be consistent across the fleet."
Πλεονεκτήματα: "I love the excellent friendly service!"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Seats were to close together"
Μειονεκτήματα: "While checking our bags at the counter we were given the wrong boarding pass (someone else's name on both) so we had to go through security twice. The flight was super cold. When I asked for a blanket for my wife, the flight attendant said it was $7."
Μειονεκτήματα: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"
Πλεονεκτήματα: "The gate agent was extremely helpful and was able to accommodate me standby on this flight vs a later flight."
Μειονεκτήματα: "Sitting on the ground and missing a connection"
Πλεονεκτήματα: "Good movies, ok food"
Μειονεκτήματα: "Pathetic legroom, sickeningly uncomfortable"
Μειονεκτήματα: "1 hour 35min delay for a 1 hour 40 minute flight!!"
Πλεονεκτήματα: "Our flights were changed weeks prior to departure and Air Canada was very prompt with giving me all of the new flight information."
Πλεονεκτήματα: "Very pleased from take off to landing"
Πλεονεκτήματα: "Boarding pass are checked 4 times before taking off"
Μειονεκτήματα: "Long line at the airport only 2 stations open"
Πλεονεκτήματα: "Crew and Confort"
Μειονεκτήματα: "I haven't been on an Air Canada flight that haven't been delayed at least 4 hours."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "on time, boarded quickly"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "Our entertainment system was broken."
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Can't believe not even pretzels"
Πλεονεκτήματα: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Μειονεκτήματα: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Πλεονεκτήματα: "The flight was delayed long enough that I missed the connection flight but they put me on the earlier flight so I did make the connection"
Μειονεκτήματα: "The crew was fine but not overly friendly or helpful. They got the job done. I know that your coach seats are fairly standard in the industry. I just find the leg room to be too tight for a long distance flight."
Πλεονεκτήματα: "The crew at boarding and in-flight was awesome, pretty good job. Food was ok."
Μειονεκτήματα: "Airplane is uncomfortable and the fact that it was a 9 hour flight and they didn't had a tv on each seat is something that I hadn't seen before on a 3+hour flight; I had to rent a tablet for 10 CA dollar's and it didn't even had a lot of selection of movies or games, would not fly again on air Canada rogue."
Μειονεκτήματα: "We lost our connection by 20min because of waiting at customs were placed on the next available flight, bourded and them waited for over an hour inside the plane for a couple of customers that where stuck at customs."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "Flight left 20 min. late and did not so much as get a pretzel with our drink."
Μειονεκτήματα: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"
Πλεονεκτήματα: "Despite departing late we made it relatively on time"
Μειονεκτήματα: "My screen didn't work. The outlet in the seat was also broken. The connection to the Internet was weak and there was a lot of turbulence."
Πλεονεκτήματα: "Standard flight - everything was as expected."
Πλεονεκτήματα: "One bag did not arrive."
Πλεονεκτήματα: "Direct flight from Toronto to Budapest was awesome"
Μειονεκτήματα: "There was no air vent, poor movie entertainment selection and no free alcohol for transatlantic flight"
Μειονεκτήματα: "The flights were booked much too close together to get through Customs in Canada. If we had arrived on time we would have had only 1 hour and a half to make it to our next flight. However, our flight was late leaving Dublin. It was extremely stressful and we had to literally run through the airport to try to get through customs and to our next gate. if that flight hadn't also been delayed, there was no way would have made it"
Πλεονεκτήματα: "the crew!"
Μειονεκτήματα: "entertainment system!"
Μειονεκτήματα: "Flight was delayed by 3 hours, but not United's fault. Also the snack selection not great. They did play movies on back of headrests, but we had no volume and no where to plug in headsets that I could see. So basically had to watch a movie with no sound."
Μειονεκτήματα: "The worst airplane in terms of seating space and comfort."
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Not sticking me next to a 400 pound man"
Πλεονεκτήματα: "Smooth and easy flight."
Πλεονεκτήματα: "Service was amazing!"
Μειονεκτήματα: "A smile from the flight attendant and something other than pretzels in first class."
Πλεονεκτήματα: "On time departure and arrival"
Μειονεκτήματα: "Small plane"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!"
Πλεονεκτήματα: "It was not full and the people and flight attendants were very nice."
Μειονεκτήματα: "It left a bit late from EWR."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Μειονεκτήματα: "Plane was cold! But better than hot!"
Μειονεκτήματα: "Our airplane was supposed to fly 9am but our company changed our plane for 5am"
Πλεονεκτήματα: "I liked the flight attendant, who was kind and courteous."
Μειονεκτήματα: "I hated the plane. I do not feel comfortable on prop planes, especially one held together by duct tape. My son pointed it out to me inside and outside. The plane should be. out of commission."
Πλεονεκτήματα: "Service all crew excellent"
Μειονεκτήματα: "Boarding tome"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Legroom on both flights was the least I've ever had on any plane."
Πλεονεκτήματα: "Great crew & very accommodating"
Μειονεκτήματα: "My booking confirmation told me we were on Lufthansa flight #7644 so naturally we went to the Lufthansa terminal at the airport. We waited in line to check in and were then redirected to a different terminal because we were actually flying United. How did that happen and why wasn't it explained ahead of time? The seat was too small for an international flight and the entertainment was unwatchable because there was a constant screeching sound in the headphones, a problem with the jack."
Μειονεκτήματα: "Flight was four hours delayed."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I never made it to Newark"
Πλεονεκτήματα: "The app, United airlines, the whole experience."
Πλεονεκτήματα: "The space in this seat I had, was awesome. The boarding crew was rather pleasant and I loved how my gate was right next to my next gate."
Μειονεκτήματα: "The attitudes of the flight attendants on this particular flight; they seemed highly agitated, probably because they looked tired, but who knows? Their performance reflected their attitudes."
Πλεονεκτήματα: "Couldn't get Wi-Fi to work"
Πλεονεκτήματα: "The staff was great!!!"
Μειονεκτήματα: "The food needs improvement."
Πλεονεκτήματα: "The time getting there on time or early"
Πλεονεκτήματα: "Left early...arrived early"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "Easy and quick flight."
Μειονεκτήματα: "items missing from an outer pocket of my checked suitcase which was absolutely closed when it was given to baggage originally. Airport absolutely useless when I explained the problem."
Πλεονεκτήματα: "Food was ok - but served way too hot. Crew was pleasant and the entertainment was a decent selection."
Μειονεκτήματα: "When we arrived, we were told we weren't actually taking Austrian airlines and should have been on united - which was at a different terminal. Then checking in was a disaster - neither the Austrian app or united app would allow me to checkin. Then the seats we had selected initially weren't given to us at checkin so we had to upgrade our seats to sit together. And then, in our more expensive seats - we froze. We were underneath the AC and the crew said they had no extra blankets."
Μειονεκτήματα: "Not enough good movies"
Μειονεκτήματα: "horrible service representative in newark."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Plane didn't leave until 2.5 hours after expected departure time and we never got an actual reason why. This also made me miss my connecting flight so I had to spend an additional 6 hours in the airport waiting."
Μειονεκτήματα: "The flight was delayed, I missed my connection, the flight attendant did not care one bit, she was a bit rude, the food was horrible."
Μειονεκτήματα: "Boarding was late, then, after boarding, we were advised leaving was delayed due to no fuel service available, then other problems arouse, over all, we sat at the gate for over 2 hours before take off."
Πλεονεκτήματα: "I slept woke up we landed."
Μειονεκτήματα: "I was impressed smooth flight"
Μειονεκτήματα: "Well considering I am still in Houston, the plane left late and I was in the last row and I it took 10+ minutes to deplane, I missed my connection to Corpus Christie!!! The schedule between planes is way to tight!! I am very unhappy and too old to be running to catch my connecting flight. I will never make reservations that the airline or kayak do not consider time needed to change terminals etched"
Πλεονεκτήματα: "The viewing entertainment was excellent as well as the audio. It held my interest all evening."
Μειονεκτήματα: "I didn't like the fact during our entire flight we where not offered free snacks. I went to the to the rear of the plane to order a drink. I didn't take my credit card with me. She gave me the drink but told me I had to come back and pay. I found the stewards to be very lazy."
Μειονεκτήματα: "No room for bags .."
Πλεονεκτήματα: "Fast service! Good price selection!"
Πλεονεκτήματα: "Quick bording, organized. Smooth flight."
Μειονεκτήματα: "On board entertainment lacked horribly unless you are willing to pay extra. And the on flight snack was a joke."
Πλεονεκτήματα: "Nothing because they didn't allow us to board the flight because there was 20mins left til the plane departed. Also the tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Μειονεκτήματα: "They didn't allow us tothe tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Μειονεκτήματα: "United canceled my reservation without any explanation. The Worst customer service ever!!!!"
Πλεονεκτήματα: "Meh"
Μειονεκτήματα: "Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed."
Πλεονεκτήματα: "On time. Boarded smoothly. Pleasant crew. Snacks and beverage included. No cost to check bag."
Μειονεκτήματα: "Seat was uncomfortable."
Πλεονεκτήματα: "One quick flight. On time and arrived early."
Μειονεκτήματα: "Seating is tight."
Πλεονεκτήματα: "made good time."
Μειονεκτήματα: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"
Πλεονεκτήματα: "Very roomy and workers were helpful."
Μειονεκτήματα: "Nothing. It was great!"