Μειονεκτήματα: "Better choice of movies"
Μειονεκτήματα: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Πλεονεκτήματα: "Excellent service from the crew and prices were good."
Μειονεκτήματα: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Πλεονεκτήματα: "Crew was great. Phenomenal even."
Μειονεκτήματα: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Flight was a bit delayed"
Μειονεκτήματα: "Delayed flight and delayed layover"
Πλεονεκτήματα: "Good food and beverage options. Many movie and television selections."
Μειονεκτήματα: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Μειονεκτήματα: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Μειονεκτήματα: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Πλεονεκτήματα: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Πλεονεκτήματα: "Seats were comfortable, food was ok."
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Μειονεκτήματα: "Seats and handling of luggage"
Πλεονεκτήματα: "Great service and friendly staff! Also great food!"
Μειονεκτήματα: "There's nothing I didn't like :)"
Πλεονεκτήματα: "Crew was courteous."
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Πλεονεκτήματα: "It was a fast flight. Less people on the plain."
Μειονεκτήματα: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Πλεονεκτήματα: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Πλεονεκτήματα: "Was a very quick flight."
Πλεονεκτήματα: "The crew was very friendly and helpful."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."
Πλεονεκτήματα: "The service on board was excellent, I would use this airlines in the future..."
Μειονεκτήματα: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Πλεονεκτήματα: "Food great!"
Μειονεκτήματα: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."
Πλεονεκτήματα: "Good food, friendly staff"
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "Food and service were good"
Μειονεκτήματα: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"
Μειονεκτήματα: "Expired cheese. Loudest plane I have ever been on."
Πλεονεκτήματα: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Πλεονεκτήματα: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Πλεονεκτήματα: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"
Πλεονεκτήματα: "Nice flight attendants. Clean planes."
Μειονεκτήματα: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"
Πλεονεκτήματα: "Swiss Air was the best airline ever!"
Πλεονεκτήματα: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Μειονεκτήματα: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Πλεονεκτήματα: "Good service, efficient, professional"
Πλεονεκτήματα: "Swiss airlines was amazing"
Μειονεκτήματα: "They were very nice attentive"
Πλεονεκτήματα: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Μειονεκτήματα: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."
Πλεονεκτήματα: "We had delays boarding and no one was there to explain why."
Μειονεκτήματα: "There was a delay of more than 1 hour."
Πλεονεκτήματα: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight."
Μειονεκτήματα: "- The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool."
Πλεονεκτήματα: "Newer aircraft. Fantastic service"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "sea food"
Πλεονεκτήματα: "Crew was fine."
Μειονεκτήματα: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Πλεονεκτήματα: "Planes were good with good leg room"
Μειονεκτήματα: "For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited."
Πλεονεκτήματα: "The food and the comfortable seats"
Πλεονεκτήματα: "Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi."
Μειονεκτήματα: "Entertainment. Food was so-so."
Πλεονεκτήματα: "Food was excellent."
Πλεονεκτήματα: "I found the crews and their services good. Food served was tasty and healthy."
Μειονεκτήματα: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."
Πλεονεκτήματα: "Charging for devices at the seat, not too cramped."
Μειονεκτήματα: "Out of DC, they weighed every carryon item both at check in and at the gate. I couldn’t fill my water bottle before boarding or I would have been overweight... I’ve never had an airline be so picky. And then they lost one of my bags - ironic given the precision about baggage weight."
Πλεονεκτήματα: "The crew was gracious and the dinner delicious."
Μειονεκτήματα: "Cramped seating"
Μειονεκτήματα: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"
Πλεονεκτήματα: "Nothing. Would never take this airline again. And would tell everyone to never take this airline."
Μειονεκτήματα: "I checked in 10 hours early for my flight and no one told me that I was bumped out of my flight because they were overbooked until one hour before takeoff. Then a gate attendant had the nerve to ask me if I was Vip. When I said no, she said she couldn’t help me and I had to wait for the next flight which was the next day. When I complained to a manager, they let me through security to get on standby for the flight and I was the last one to get on the flight. Their service is awful!!"
Μειονεκτήματα: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Πλεονεκτήματα: "Nothing compared to other airlines especially emirates airline which was amazing and reason we flew etihad thinking it will be same experience."
Μειονεκτήματα: "Everything especially the small seats with tiny aisles like American Airlines. I was shocked with etihad compared to rest of Airlines from your country. We were very impressed with Emirates so the complaints and comments are compared to the best I have seen and not typical Airlines."
Μειονεκτήματα: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Πλεονεκτήματα: "Staff were professional."
Μειονεκτήματα: "Too full, busy flight with noisy travelers. Many children were constantly crying and there was too much going on. perhaps staff could suggest that travelers remain quiet or mindful of others who are trying to sleep."
Πλεονεκτήματα: "Seating was comfortable. Plane arrived on schedule."
Μειονεκτήματα: "Food choices were limited"
Πλεονεκτήματα: "I didn't like anything about Etihad airlines and will never fly again."
Μειονεκτήματα: "Poor food, poor customer services."
Μειονεκτήματα: "Very bad experience and crew was unexperienced"
Πλεονεκτήματα: "Cabin, boarding"
Μειονεκτήματα: "Transit through Abu Dhabi is a pain"
Πλεονεκτήματα: "Free movies Cleanliness Friendly staff"
Μειονεκτήματα: "Provide free internet Use no plastic"
Μειονεκτήματα: "Leg room not good"
Πλεονεκτήματα: "Everything was OK"
Μειονεκτήματα: "The e box entertainment options are very limited in terms of movies and tv series"
Πλεονεκτήματα: "Just the movies"
Μειονεκτήματα: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"
Μειονεκτήματα: "From Washington to Abu Dhabi was terrible small sweats less room for leg's."
Μειονεκτήματα: "they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain"
Πλεονεκτήματα: "Not like trans Atlantic flights"
Μειονεκτήματα: "Some crew were mean"
Πλεονεκτήματα: "overall service was good."
Μειονεκτήματα: "as an American, with LAX as my home airport, it was unfortunate that we were not told of where our baggage claim was. We arrived in the International terminal, however, our bags arrived in terminal 4 (American). I feel for the foreign traveler in this instance. A quick update to travelers before disembarking of the plane as to the location of where their luggage would be found would be nice."
Μειονεκτήματα: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Πλεονεκτήματα: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Μειονεκτήματα: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."
Μειονεκτήματα: "Veg meals ran out very fast, not enough options for all the passengers."
Μειονεκτήματα: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."
Μειονεκτήματα: "So tight and noise , and i think this kind of chairs not comfortable for long distances, mean while other airline's can provide me the same price maybe little bit more but comfortable and better amenities"
Πλεονεκτήματα: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"
Πλεονεκτήματα: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Μειονεκτήματα: "zone boarding should be smoother, but people still try to skip the line"
Πλεονεκτήματα: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
Μειονεκτήματα: "The bathroom floors were not cleaned often enough and after 10 hours in flight the flight attendants stopped answering the call buttons. Not usually an issue as I like to get up and walk back to request something during long flights but we had children this time and this is harder to do when they are sleeing on you."
Πλεονεκτήματα: "All was fine."
Μειονεκτήματα: "While all was fine a the food could have been a little better, especially when it is a 14 hour flight."
Μειονεκτήματα: "Total lack of ownership or accountability as we booked through Jet Airways, despite it being a partner airline. I highly recommend never boring any trip that involves both Jet and Etihad. They are not partners and suffer from lack of communication or processes to manage any issues, just pass the buck. Awful experience."
Πλεονεκτήματα: "Crew are usually lovely and helpful with even the most difficult passengers."
Μειονεκτήματα: "The food quality is sub par and the entertainment is not adequate compared to other Gulf airlines. I enjoy traveling and did not enjoy the quality of food and actually ran out of movies to watch on a 14 hr flight! I think their focus is on Business and First class. I like this airline so wish it wasn't so."
Πλεονεκτήματα: "Aircraft was good. Food was good. Crew was nice."
Μειονεκτήματα: "Entertainment system could be better. Ground staff wasn't cooperative. They had arguments with pretty much everyone on weight/size of cabin baggage."
Πλεονεκτήματα: "Food could be better"
Μειονεκτήματα: "Didn't like the food"
Μειονεκτήματα: "Myself and my wife were assigned seats away from each other. Business class seating was not as good as in some other airlines that I have travelled. If husband and wife and family are travelling together on a long flight it should be possible to seat them close to each other"
Μειονεκτήματα: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Μειονεκτήματα: "Major delay in boarding. Then we had to stop at Mumbai for hours. No clear explanation was made. They didn't provide us wifi, we couldn't reach our families to let them know."