Πλεονεκτήματα: "Wifi and the nice crew"
Μειονεκτήματα: "The food option"
Πλεονεκτήματα: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."
Μειονεκτήματα: "Flight was cancelled at last minutee"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety."
Πλεονεκτήματα: "The crew was polite and attentive. I flew in the premium cabin and found the seat very comfortable."
Μειονεκτήματα: "The check in lines were disorganized and extremely busy. The flight was called to board an hour and a half before departure. However, boarding didn't begin for over an hour. Due to that, I wasn't able to use the lounge, which I had paid to use."
Πλεονεκτήματα: "Seat was very good. The headrest was conducive to sleeping"
Μειονεκτήματα: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Μειονεκτήματα: "Too many extra charges, baggage,boarding,seats."
Πλεονεκτήματα: "The price was cheaper than other flights . I liked that it was a direct flight ."
Μειονεκτήματα: "Better Boarding process , more comfortable seats to sleep where the foot rest goes up more . provide a pillow and some Hand cream and Kleenex in the bathrooms. The luggage allowance is not as good as most business class flights."
Πλεονεκτήματα: "The seat was great, the plane was good"
Μειονεκτήματα: "It takes a long time to get your luggage. Traveling with a child is really a challenge"
Πλεονεκτήματα: "Great new Dreamliner and very attentive crew!"
Μειονεκτήματα: "Dinner was lovely but other offered snacks were very average. Very modest selection of movies, too."
Μειονεκτήματα: "On a 7 hour flight especially an all night flight passengers should certainly be given bottled water and if nothing else cookies for what they paid."
Πλεονεκτήματα: "Seats were fine in economy. Overall the flight was a breeze."
Μειονεκτήματα: "WiFi on trans-Atlantic flights."
Πλεονεκτήματα: "Just an overall bad experience. Will not fly with them anymore"
Πλεονεκτήματα: "I flew on the economy class and the space between the front seat and mine is conformable, you can really stretch your legs with no problem."
Μειονεκτήματα: "It was awesome!"
Πλεονεκτήματα: "New plane..."
Μειονεκτήματα: "The check-in line was horrendous, then, once you're on the plane, water is rationed, no blanket or pillow. Just horrible. You get what you pay for...never again!"
Πλεονεκτήματα: "Had my own row"
Μειονεκτήματα: "Boarding process in English and a little more organized"
Πλεονεκτήματα: "The aircraft was brand new and clean."
Μειονεκτήματα: "The flight was delayed 5 hours for a total wait of 9+ hours without any contact for food vouchers, apologies or a compensation. We picked this flight for the convenience of the location and connection, but not sure if will ever do again in future. Also, no entertainment option in the flight at all."
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "Give us some water for free damn it. Some lady passed out and hit her head. The whole reserving food thing is very discriminating."
Πλεονεκτήματα: "Ease of Stuart airport. Security and boarding was very easy."
Μειονεκτήματα: "Small plane with limited amenities, but that was expected."
Πλεονεκτήματα: "We didn’t crash"
Μειονεκτήματα: "Tiny, tiny seats. Charged 80 euro for a bag that was only 4 kilos over the weight limit. Did not tell me how much that charge would be and there was plenty of space in the overheads for that bag. This is a BUDGET airline and will charge you for anything. Never flying again."
Πλεονεκτήματα: "Flight left on time and landed early and flight was very smooth overall"
Μειονεκτήματα: "Boarding and flight attendants could be more polite and professional"
Πλεονεκτήματα: "Everything was great and handled professionally and efficiently, not to mention with such good hospitality and accommodations."
Μειονεκτήματα: "All good."
Πλεονεκτήματα: "Great plane and crew. More than I expected"
Μειονεκτήματα: "Norwegian airlines handling of their 3 hour delay and subsequent missing of connection flight."
Μειονεκτήματα: "Cabin crew is not trained and not very nice. You had to pay for water and soft drinks on an international 11 hour (Paris to la) flight which is very strange for a regular traveler like myself. Meal served was budget size too. Entertainment selection was very limited"
Πλεονεκτήματα: "Crew were very friendly and the plane was clean and modern"
Μειονεκτήματα: "Boarding process was a little convoluted and we were delayed by an hour"
Πλεονεκτήματα: "Price was decent"
Μειονεκτήματα: "Cabin was baking hot throughout flight. Small selection of movies. No way to get comfortable in seat to sleep at all. Anytime food or beverage served light is on, so it was bright a lot of our red eye."
Πλεονεκτήματα: "The price was good"
Μειονεκτήματα: "My flight to Rome was cancelled due to the snowstorm and after being redirected to Milan and then Budapest and then Paris, I knew I would never get on the Rome leg of my trip. I would have liked some weather update or communication about the trip as I just kept tracking it online. Sadly missed the flight and lost the money but I know Norwegian doesn’t control the weather"
Πλεονεκτήματα: "There was a medical situation on board. The crew kept us informed as to why we were delayed and updated us on the situation and when we would be leaving. A dispute between two passengers was solved by the steward wisely moving one of the parties involved."
Μειονεκτήματα: "Water should be available free of charge on all flights longer than two hours."
Μειονεκτήματα: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."
Μειονεκτήματα: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less"
Μειονεκτήματα: "DY 7016 was scheduled to leave JFK on January 7th at 10 PM. We took off at 4 AM. This is unacceptable."
Πλεονεκτήματα: "Good aircraft. USB plug @ every seat."
Μειονεκτήματα: "Boarding was late& a little disorganized"
Πλεονεκτήματα: "The window technology"
Μειονεκτήματα: "Not enough free water available"
Πλεονεκτήματα: "The seats seemed wider more spacious. The crew were friendly, efficient and helpful. Non stop flight."
Μειονεκτήματα: "Wish I could sleep on those long flights. I don't know the secret."
Πλεονεκτήματα: "Lighting, fresh air"
Μειονεκτήματα: "They didn't dim the lights as much as previous flights, which would have helped to sleep. However, none of the tv's for entertainment were working for the entire flight. I know that the flight attendants attempted to reset it a couple times, and that it was out of their hands, but it made the flight very disappointing."
Πλεονεκτήματα: "The price The good humored and gracious staff The on-time attitude"
Μειονεκτήματα: "Seats too small Deli mediocre"
Πλεονεκτήματα: "Bathrooms accessible and not overcrowded. Air-quality in the cabin was good. Seats fairly comfortable."
Μειονεκτήματα: "No complementary water tea or coffee. That is very basic for any flight over six hours. It was a big surprise to pay $45 for each seat in order to reserve ahead of time. We traveled as a family of five. Not so cheap as advertised will think twice next time."
Πλεονεκτήματα: "Decent leg room, comfortable cabin pressure. Very efficient boarding procedures."
Μειονεκτήματα: "While certain individual crew members were friendly, the lot as a whole seemed to have some internal conflicts with communication and organization. Additionally, the frequency of announcements was disruptive. They could be more efficient with timing and delivery of information shared with passengers. The proximity of the bathrooms was convenient but they need better deodorizers in there -- it was a little stinky during the 2nd half of the trip."
Πλεονεκτήματα: "The crew was lovely and charming and attentive. The movie selection was great and well appreciated on the long flight back to the US"
Πλεονεκτήματα: "The entertainment system is great!"
Μειονεκτήματα: "The boarding process was really bad."
Μειονεκτήματα: "Crew seemed young, unprofessional and inexperienced. There were two trainees and only one experienced steward. They were nice but didn't seem to know what they were doing at times. It didn't really affect my trip but just wanted to state that."
Πλεονεκτήματα: "The aircraft is new and for the most part clean. However my table was sticky and dirtty."
Μειονεκτήματα: "The crew is the rudest, least service oriented i have ever experienced. i will do my best to find another airline before flying with this one again."
Πλεονεκτήματα: "Service unhappy to be there. Crazy delays."
Πλεονεκτήματα: "Spacious, filled with amenities, affordable"
Πλεονεκτήματα: "Friendly attendants, comfortable seats, individual entertainment consoles at every seat."