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2,0
Πλεονεκτήματα: Nothing at all.
Μειονεκτήματα: I booked a rental car. They didn't have it. They didn't have anything. They made excuses over two days and kept saying they were looking for something. Claimed they were ordering a truckload of vehicles but that they had no idea when they would arrive. I finally had to book a flight. They didn't even apologize or give me a discount if they would have found me another vehicle which would have been too small for what I needed anyways.
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10,0
Πλεονεκτήματα: Staff was nice and helpful at pickup and dropoff.
Μειονεκτήματα: The signage to find the Hertz counter in Texas.
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5,2
Hidden fees upon pickup, never again!!!
Πλεονεκτήματα: The car was ready and fully gased.
Μειονεκτήματα: Upon picking up my rental, the cost tripled from what I was quoted online. The agent informed me of special fees based on locations. I had to call the customer service line and make a complaint before the agent was able to return my costs to the original quoted amount. Last car rental I will make through Kayak or Hertz.
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3,2
Good customer service
Πλεονεκτήματα: The guy was very helpful .
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2,0
Πλεονεκτήματα: Nothing at all.
Μειονεκτήματα: I booked a rental car. They didn't have it. They didn't have anything. They made excuses over two days and kept saying they were looking for something. Claimed they were ordering a truckload of vehicles but that they had no idea when they would arrive. I finally had to book a flight. They didn't even apologize or give me a discount if they would have found me another vehicle which would have been too small for what I needed anyways.
κριτική από
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5,2
Hidden fees upon pickup, never again!!!
Πλεονεκτήματα: The car was ready and fully gased.
Μειονεκτήματα: Upon picking up my rental, the cost tripled from what I was quoted online. The agent informed me of special fees based on locations. I had to call the customer service line and make a complaint before the agent was able to return my costs to the original quoted amount. Last car rental I will make through Kayak or Hertz.
κριτική από
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3,2
Good customer service
Πλεονεκτήματα: The guy was very helpful .
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