Πρόσφατες κριτικές
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Δευτέρα | 08:00 - 23:59 |
Τρίτη | 08:00 - 23:59 |
Τετάρτη | 08:00 - 23:59 |
Πέμπτη | 08:00 - 23:59 |
Παρασκευή | 08:00 - 23:59 |
Σάββατο | 08:00 - 23:59 |
Κυριακή | 08:00 - 23:59 |
Δευτέρα | 08:00 - 23:59 |
Τρίτη | 08:00 - 23:59 |
Τετάρτη | 08:00 - 23:59 |
Πέμπτη | 08:00 - 23:59 |
Παρασκευή | 08:00 - 23:59 |
Σάββατο | 08:00 - 23:59 |
Κυριακή | 08:00 - 23:59 |
Μειονεκτήματα: didnt tell me i would have to pay extra if i did nt turn it in before 1039 the time i picked it up charged me 2 extra hrs.
Πλεονεκτήματα: Everything was easy and convenient
Μειονεκτήματα: N/A
Πλεονεκτήματα: I always love enterprise to rent cars and always recommend Kayak for airlines . I own a travel agency
Μειονεκτήματα: Nothing
Δευτέρα | 08:00 - 23:59 |
Τρίτη | 08:00 - 23:59 |
Τετάρτη | 08:00 - 23:59 |
Πέμπτη | 08:00 - 23:59 |
Παρασκευή | 08:00 - 23:59 |
Σάββατο | 08:00 - 23:59 |
Κυριακή | 08:00 - 23:59 |
Πλεονεκτήματα: Staff very friendly and efficient. New c clean car.
Πλεονεκτήματα: Everything was simple and easy, staff was helpful when checking in.
Πλεονεκτήματα: The gentleman that loaned out the car was so friendly and helpful. The car was very clean, in excellent condition.
Πλεονεκτήματα: Yes the staff was super helpful and drop off was a breeze
Μειονεκτήματα: I paid deposit online it was supposed to pay the rest when picking up the vehicle. When I went to go pick up and check in for the vehicle it wind up being $20 more than I was told but it still wasn't bad
Πλεονεκτήματα: The staff was extremely pleasant. The droppoff was was very easy.
Μειονεκτήματα: The car was not as clean as I would have liked it to be.
Πλεονεκτήματα: Simple; no hard sell on insurance.
Πλεονεκτήματα: fast and easy. staff was friendly and easy to work with.
Πλεονεκτήματα: Stuff is very friendly
Μειονεκτήματα: Need more option to select car
Πλεονεκτήματα: I appreciated the quick and easy pick-up and drop-off and not trying to sell me a bunch of services I don't want.
Μειονεκτήματα: Contacting the office by phone was more involved than it should have been.
Surprise - brand new vehicle
Πλεονεκτήματα: Brand new. 4dr pick up
Μειονεκτήματα: Liked everything
Πλεονεκτήματα: Staff very friendly and efficient. New c clean car.
Πλεονεκτήματα: Everything was simple and easy, staff was helpful when checking in.
Πλεονεκτήματα: The gentleman that loaned out the car was so friendly and helpful. The car was very clean, in excellent condition.
Πλεονεκτήματα: Yes the staff was super helpful and drop off was a breeze
Μειονεκτήματα: I paid deposit online it was supposed to pay the rest when picking up the vehicle. When I went to go pick up and check in for the vehicle it wind up being $20 more than I was told but it still wasn't bad
Πλεονεκτήματα: The staff was extremely pleasant. The droppoff was was very easy.
Μειονεκτήματα: The car was not as clean as I would have liked it to be.
Πλεονεκτήματα: Simple; no hard sell on insurance.
Πλεονεκτήματα: fast and easy. staff was friendly and easy to work with.
Πλεονεκτήματα: Stuff is very friendly
Μειονεκτήματα: Need more option to select car
Πλεονεκτήματα: I appreciated the quick and easy pick-up and drop-off and not trying to sell me a bunch of services I don't want.
Μειονεκτήματα: Contacting the office by phone was more involved than it should have been.
Surprise - brand new vehicle
Πλεονεκτήματα: Brand new. 4dr pick up
Μειονεκτήματα: Liked everything
Δευτέρα | 08:00 - 22:00 |
Τρίτη | 08:00 - 22:00 |
Τετάρτη | 08:00 - 22:00 |
Πέμπτη | 08:00 - 22:00 |
Παρασκευή | 08:00 - 22:00 |
Σάββατο | 08:00 - 22:00 |
Κυριακή | 08:00 - 22:00 |
Πλεονεκτήματα: Friendly, great service and good car.
Horrible customer service
Πλεονεκτήματα: Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!
Μειονεκτήματα: They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!
Πλεονεκτήματα: got a car
Μειονεκτήματα: bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak.
Give me a flat price upfront
Happy for the easy rental
Πλεονεκτήματα: Easy: booking, pickup, drop off
Μειονεκτήματα: Those older body impalas are a bit down market, but if that's what it takes to get the great price, not at all upset.
Πλεονεκτήματα: Smooth and quick rental.
Πλεονεκτήματα: Friendly, great service and good car.
Happy for the easy rental
Πλεονεκτήματα: Easy: booking, pickup, drop off
Μειονεκτήματα: Those older body impalas are a bit down market, but if that's what it takes to get the great price, not at all upset.
Πλεονεκτήματα: Smooth and quick rental.
Horrible customer service
Πλεονεκτήματα: Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!
Μειονεκτήματα: They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!
Πλεονεκτήματα: got a car
Μειονεκτήματα: bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak.
Give me a flat price upfront
Δευτέρα | 08:00 - 22:00 |
Τρίτη | 08:00 - 22:00 |
Τετάρτη | 08:00 - 22:00 |
Πέμπτη | 08:00 - 22:00 |
Παρασκευή | 08:00 - 22:00 |
Σάββατο | 08:00 - 22:00 |
Κυριακή | 08:00 - 22:00 |
Πλεονεκτήματα: very fresh car
Μειονεκτήματα: I noticed the rates seem to have gone up?
Πλεονεκτήματα: Personnel wss great and understanding
Πλεονεκτήματα: On Oct. 18 the Dollar agent couldn't scan my card. Asked to type in the number, he simply said, we don't do that. We can't rent you the car you reserved. The Enterprise agent six feet away, did scan my card and gave a polite explanation of why none of them could type in my number.
Μειονεκτήματα: Dollar could spend the money to train their agents better with regard to common courtesy if not professional decorum.
Easy and affordable
Πλεονεκτήματα: The staff in both Lexington and Charlotte were polite aNd professional
Πλεονεκτήματα: Ease of Pickup and overall handling of the admin. work.
Πλεονεκτήματα: Great price, nice cars. You can’t beat the deal!
Πλεονεκτήματα: Car was clean and ran well. No problems.
Μειονεκτήματα: No drive-up rental return. You will need to go back into the terminal to return the car. Not really a big deal though.
Smooth transaction all the way around.
Πλεονεκτήματα: Was upgraded to a Suburban at no additional cost!
Πλεονεκτήματα: Car was great clean drove well.
Μειονεκτήματα: Customer service is terrible. I tried to extend my rental by one day according to my contract it was 14.85 and it took an hour of talking to people who obviously can't speak English very well to then connect me to the actual location who then tried to charge me a weekly rate for one day. A contract is a contract and regardless of the fact you printed something you don't like at this point it's still enforceable over your policy of whatever. To try and convince me to add know you to violate your contract and charge me $156 to extend for one day when my contract plainly said $14.85 a day is almost fraud. But then to have an employee tell me if I don't like it then bring the car back on time or pay means not only will I never rent with you again or suggest anyone does, but also that I'll refer it to the state attorney and the BBB. It's a disgrace for supposed p ET pole to want to extort money out if you by trying to enforce the very contract they are wanting to violate. Pathetic.
Excellent service with a smile!
Πλεονεκτήματα: I arrived a little early and the car was ready to go. No add on to the price and a great overall experience.
It's okay
Πλεονεκτήματα: Location
Μειονεκτήματα: It was okay
Car was misrepresented on Kayak
Πλεονεκτήματα: What a terrible car rental experience. The car I eventually got in was almost okay.
Μειονεκτήματα: I was sold a full-size car as a "Manager's Choice". It was said on Kayak that I'd be receiving the manager's choice of full-size car. What they gave me was the worst, most stripped subcompact car I've ever seen. It didn't even have cruise control or an Aux Jack and the person at the counter wouldn't let me cancel my rental. They said it would be a couple dollars extra per day for the car I got, but in the end when I checked out it nearly doubled my rental rate.
Πλεονεκτήματα: very fresh car
Μειονεκτήματα: I noticed the rates seem to have gone up?
Πλεονεκτήματα: Personnel wss great and understanding
Easy and affordable
Πλεονεκτήματα: The staff in both Lexington and Charlotte were polite aNd professional
Πλεονεκτήματα: Ease of Pickup and overall handling of the admin. work.
Πλεονεκτήματα: Great price, nice cars. You can’t beat the deal!
Πλεονεκτήματα: Car was clean and ran well. No problems.
Μειονεκτήματα: No drive-up rental return. You will need to go back into the terminal to return the car. Not really a big deal though.
Smooth transaction all the way around.
Πλεονεκτήματα: Was upgraded to a Suburban at no additional cost!
Excellent service with a smile!
Πλεονεκτήματα: I arrived a little early and the car was ready to go. No add on to the price and a great overall experience.
Πλεονεκτήματα: On Oct. 18 the Dollar agent couldn't scan my card. Asked to type in the number, he simply said, we don't do that. We can't rent you the car you reserved. The Enterprise agent six feet away, did scan my card and gave a polite explanation of why none of them could type in my number.
Μειονεκτήματα: Dollar could spend the money to train their agents better with regard to common courtesy if not professional decorum.
Πλεονεκτήματα: Car was great clean drove well.
Μειονεκτήματα: Customer service is terrible. I tried to extend my rental by one day according to my contract it was 14.85 and it took an hour of talking to people who obviously can't speak English very well to then connect me to the actual location who then tried to charge me a weekly rate for one day. A contract is a contract and regardless of the fact you printed something you don't like at this point it's still enforceable over your policy of whatever. To try and convince me to add know you to violate your contract and charge me $156 to extend for one day when my contract plainly said $14.85 a day is almost fraud. But then to have an employee tell me if I don't like it then bring the car back on time or pay means not only will I never rent with you again or suggest anyone does, but also that I'll refer it to the state attorney and the BBB. It's a disgrace for supposed p ET pole to want to extort money out if you by trying to enforce the very contract they are wanting to violate. Pathetic.
It's okay
Πλεονεκτήματα: Location
Μειονεκτήματα: It was okay
Car was misrepresented on Kayak
Πλεονεκτήματα: What a terrible car rental experience. The car I eventually got in was almost okay.
Μειονεκτήματα: I was sold a full-size car as a "Manager's Choice". It was said on Kayak that I'd be receiving the manager's choice of full-size car. What they gave me was the worst, most stripped subcompact car I've ever seen. It didn't even have cruise control or an Aux Jack and the person at the counter wouldn't let me cancel my rental. They said it would be a couple dollars extra per day for the car I got, but in the end when I checked out it nearly doubled my rental rate.
Δευτέρα | 08:00 - 22:00 |
Τρίτη | 08:00 - 22:00 |
Τετάρτη | 08:00 - 22:00 |
Πέμπτη | 08:00 - 22:00 |
Παρασκευή | 08:00 - 22:00 |
Σάββατο | 10:00 - 18:00 |
Κυριακή | 07:00 - 22:00 |
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Car smelled like weed. Pathetic
Absolutely disgusting
Πλεονεκτήματα: Easy to get to in the airport
Μειονεκτήματα: There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip
Πλεονεκτήματα: I liked the whole process. Everything was easy and the vehicle was very clean.
Μειονεκτήματα: Nothing, everything was great.
Decent vehicle and the price was exactly as quoted.
Πλεονεκτήματα: The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.
Μειονεκτήματα: There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.
Πλεονεκτήματα: They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .
worst audio system ever
Μειονεκτήματα: This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.
Decent vehicle and the price was exactly as quoted.
Πλεονεκτήματα: The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.
Μειονεκτήματα: There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.
worst audio system ever
Μειονεκτήματα: This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Car smelled like weed. Pathetic
Absolutely disgusting
Πλεονεκτήματα: Easy to get to in the airport
Μειονεκτήματα: There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip
Πλεονεκτήματα: They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .
Δευτέρα | 08:00 - 22:00 |
Τρίτη | 08:00 - 22:00 |
Τετάρτη | 08:00 - 22:00 |
Πέμπτη | 08:00 - 22:00 |
Παρασκευή | 08:00 - 22:00 |
Σάββατο | 10:00 - 18:00 |
Κυριακή | 07:00 - 22:00 |
Πλεονεκτήματα: Staff was friendly. Drop off area not clear like other companies
Μειονεκτήματα: Rates were extremely high compared to other areas of country
Μειονεκτήματα: Car smelled like cigarettes with a burn hole in the passenger seat. Otherwise it was good.
Πλεονεκτήματα: The staff at pickup was fine
Μειονεκτήματα: They did not have the class of car we reserved and only had a mini van or pick up truck. Neither were options I wanted but had no choice.
Πλεονεκτήματα: Great value and ease of pick up and drop off in the Lexington airport.
Μειονεκτήματα: They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.
Πλεονεκτήματα: Drop off was easy
Μειονεκτήματα: Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.
Πλεονεκτήματα: Easy drop off process no line
Μειονεκτήματα: No complaints
Πλεονεκτήματα: Quick and efficient staff
Μειονεκτήματα: The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.
Great car at great price!
Πλεονεκτήματα: Great service, easy, quick transaction.
Μειονεκτήματα: Didn't have any live people to receive you when you get into the lot. You had to figure out that you were to go inside to check out. Signage wasn't very good and not very intuitive.
Πλεονεκτήματα: Easy drop off process no line
Μειονεκτήματα: No complaints
Πλεονεκτήματα: Quick and efficient staff
Μειονεκτήματα: The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.
Great car at great price!
Πλεονεκτήματα: Great service, easy, quick transaction.
Πλεονεκτήματα: Staff was friendly. Drop off area not clear like other companies
Μειονεκτήματα: Rates were extremely high compared to other areas of country
Πλεονεκτήματα: Great value and ease of pick up and drop off in the Lexington airport.
Μειονεκτήματα: They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.
Μειονεκτήματα: Car smelled like cigarettes with a burn hole in the passenger seat. Otherwise it was good.
Πλεονεκτήματα: The staff at pickup was fine
Μειονεκτήματα: They did not have the class of car we reserved and only had a mini van or pick up truck. Neither were options I wanted but had no choice.
Πλεονεκτήματα: Drop off was easy
Μειονεκτήματα: Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.
Μειονεκτήματα: Didn't have any live people to receive you when you get into the lot. You had to figure out that you were to go inside to check out. Signage wasn't very good and not very intuitive.
Δευτέρα | 00:01 - 23:59 |
Τρίτη | 00:01 - 23:59 |
Τετάρτη | 00:01 - 23:59 |
Πέμπτη | 00:01 - 23:59 |
Παρασκευή | 00:01 - 23:59 |
Σάββατο | 00:01 - 23:59 |
Κυριακή |
Τα πρακτορεία ενοικίασης αυτοκινήτων που παρέχουν μεταφορά από το Αεροδρόμιο Lexington Blue Grass σε μέρη εκτός αεροδρομίου είναι τα Alamo, Avis, Budget, Dollar, Enterprise, Hertz και National.