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8,0
Πλεονεκτήματα: Pickup and drop off was easy.
Μειονεκτήματα: The car I reserved wasn't available. I was "upgraded" to a larger vehicle, however, the larger vehicle almost had 50,000 miles and was showing some wear.
κριτική από
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5,2
Πλεονεκτήματα: Smooth pick up
Μειονεκτήματα: Car was very dirty, windshield was so dirty it was hard to see through.
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8,0
Πλεονεκτήματα: Staff and customer service was A+
Μειονεκτήματα: The original car I rented reeked of smoke. I came back in and asked to switch cars, they accomdated.
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9,6
Πλεονεκτήματα: The lady at the Tompkins Airport was fantastic. Very helpful and courteous went out of her way to sanitize my credit card before returning it to me.
Μειονεκτήματα: The car was a bit dirty, Crumbs on the back seat and a hair clip in the handle. Makes me wonder how well they are being sanitized.
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6,8
Πλεονεκτήματα: The price was affordable for a one-way rental. So much so, that I’ll still consider Hertz if/when I have a need for another one-way rental.
Μειονεκτήματα: The staff at my pickup location were a bit unfriendly and bad mouthed another customer who was on the phone. At one point, one of he staff members mentioned that the last time he was in NJ (where my bf is from), that a group of black guys tried to haggle him for money in Atlantic City - just unprofessional.
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10,0
Helped me in a bind
Πλεονεκτήματα: I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
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8,8
Πλεονεκτήματα: The people were friendly at the counter and took cars of my needs.
Μειονεκτήματα: When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..
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3,6
Πλεονεκτήματα: Agent was very helpful
Μειονεκτήματα: Cost of the rental I wanted to rent another car with a drop off at another airport out of state. I was quested $1000.00 for the rental. I would love for a management person to discuss this with me. 843-215-7034 Gil cushing
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10,0
Πλεονεκτήματα: Great staff
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10,0
Πλεονεκτήματα: vehicle type and having had a choice, friendly staff in Elmira NY
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9,2
Ford Excursion Not Bad, But Not Great
Πλεονεκτήματα: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Μειονεκτήματα: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
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9,2
No cars available at desk
Πλεονεκτήματα: Got on line and booked through Kayak, they gave me a car.
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9,6
Πλεονεκτήματα: The lady at the Tompkins Airport was fantastic. Very helpful and courteous went out of her way to sanitize my credit card before returning it to me.
Μειονεκτήματα: The car was a bit dirty, Crumbs on the back seat and a hair clip in the handle. Makes me wonder how well they are being sanitized.
κριτική από
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10,0
Helped me in a bind
Πλεονεκτήματα: I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
κριτική από
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8,8
Πλεονεκτήματα: The people were friendly at the counter and took cars of my needs.
Μειονεκτήματα: When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..
κριτική από
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10,0
Πλεονεκτήματα: Great staff
κριτική από
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10,0
Πλεονεκτήματα: vehicle type and having had a choice, friendly staff in Elmira NY
κριτική από
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9,2
Ford Excursion Not Bad, But Not Great
Πλεονεκτήματα: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Μειονεκτήματα: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
κριτική από
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9,2
No cars available at desk
Πλεονεκτήματα: Got on line and booked through Kayak, they gave me a car.
κριτική από
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8,0
Πλεονεκτήματα: Pickup and drop off was easy.
Μειονεκτήματα: The car I reserved wasn't available. I was "upgraded" to a larger vehicle, however, the larger vehicle almost had 50,000 miles and was showing some wear.
κριτική από
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8,0
Πλεονεκτήματα: Staff and customer service was A+
Μειονεκτήματα: The original car I rented reeked of smoke. I came back in and asked to switch cars, they accomdated.
κριτική από
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6,8
Πλεονεκτήματα: The price was affordable for a one-way rental. So much so, that I’ll still consider Hertz if/when I have a need for another one-way rental.
Μειονεκτήματα: The staff at my pickup location were a bit unfriendly and bad mouthed another customer who was on the phone. At one point, one of he staff members mentioned that the last time he was in NJ (where my bf is from), that a group of black guys tried to haggle him for money in Atlantic City - just unprofessional.
κριτική από
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5,2
Πλεονεκτήματα: Smooth pick up
Μειονεκτήματα: Car was very dirty, windshield was so dirty it was hard to see through.
κριτική από
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3,6
Πλεονεκτήματα: Agent was very helpful
Μειονεκτήματα: Cost of the rental I wanted to rent another car with a drop off at another airport out of state. I was quested $1000.00 for the rental. I would love for a management person to discuss this with me. 843-215-7034 Gil cushing
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