Ενοικίαση αυτοκίνητου στο Αεροδρόμιο Guatemala City La Aurora

Budget Agent Over Charging

Πλεονεκτήματα: Car was nice and original quoted value was good.

Μειονεκτήματα: Agent in Guatemala charged over the original quote

Left stranded.

Πλεονεκτήματα: Nothing

Μειονεκτήματα: They did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.

Πλεονεκτήματα: I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.

Ok but.......unit not so good.

Πλεονεκτήματα: Attention when arrived

Μειονεκτήματα: 1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.

Μειονεκτήματα: The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.

Budget Agent Dishonest

Πλεονεκτήματα: Nothing

Μειονεκτήματα: We had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.