Ενοικίαση αυτοκίνητου στο Αεροδρόμιο Ράλεϊ Raleigh-Durham

Πλεονεκτήματα: Car was clean

Μειονεκτήματα: Manipulation of description of the car type. Luxury is not luxury when booked with third party. Vehicle given is not comparable to rate and class of cars. Know of the issue yet keeps in place because more money can be made by strategically given cars and not. It was a horrible experience

Πλεονεκτήματα: Car was fine

Μειονεκτήματα: Waited 45 minutes in line for pickup. When I told salesperson I didn’t need insurance, I had it already- he asked me what kind. I said usaa. He responded - you’ll be 100 percent responsible then if anything happens to the car (implying my coverage wouldn’t apply to the rental). Thankfully, I’m smart enough to know better. I feel bad for others who aren’t. Then was charged 42 dollars in airport fees for a car I pre-paid for in full. Extremely angry.

Πλεονεκτήματα: Pickup staff very helpful. Car was very clean.

Μειονεκτήματα: Car had a very bright media screen that couldn’t be dimmed while driving at night. Felt dangerous with a bright light in my eyes while driving. Drop off was terrible, the woman working the counter didn’t know how to handle my return properly and I’ve yet to be emailed a receipt.

Πλεονεκτήματα: Loved the Ford Escape. Good vehicle.

Μειονεκτήματα: Did not like the customer service. My credit card wasn't able to be read by the swipe machine at the Dollar counter. They do not have a chip reader. The team at the counter would not manually enter the card into their system (they would only use a swipe reader that wasn't picking up/reading my card). This was very frustrating. I ended up using another credit card to avoid the hassle. They were very inflexible.

Μειονεκτήματα: You could tell us about the no smoking policy. It had been yrs.since a rented a car. Didn't realize so strict on smoking. They charged me $300.00, cleaning fee. What 300 hundred, that's more than the rental cost. I had signed no paper about smoking, or did they tell me, if I did, would be 300.00. Kept trying to sell me upgrades, and insurance policy. They should have u sign a separate piece of paper about no smoking policy. I live in the Carolinas, tobacco capital of the US. Guess I know now, 3 hundred is a complete Rip off, will never use Dollar rental again. The workers themselves are smoking rite outside the company doors, at the dollar office. And they do this to you! Wow!