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10,0
Πλεονεκτήματα: From pick up to drop off everything was easy and great. All Alamo representatives were great.
Μειονεκτήματα: Nothing, it was all good. Great easy rental experience.
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6,0
Μειονεκτήματα: Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369
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10,0
Πλεονεκτήματα: Pick up at counter was superb. Staff was great!
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8,4
Πλεονεκτήματα: The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.
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8,0
Πλεονεκτήματα: Car was great, quoted price was good but bc my plane was an hour early the charges for $100 , 25% higher. i could see an extra $20 or something for the extra hour but 100 is ridiculous. I dropped it off early to see if I get that miney back, still have not seen a receipt so i have no idea what I paid for this car the other day.
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10,0
Πλεονεκτήματα: very good staff
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10,0
Πλεονεκτήματα: The staff was nice and helpful making an easy pick up and drop off.
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10,0
Μειονεκτήματα: Much better than renting from thrifty. Way to go Alamo
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9,6
Πλεονεκτήματα: The agent we dealt with at pick up was incredibly helpful and very gracious when she had to explain that my 24 year old couldn't help me drive when renting a full size SUV. She was apologetic for the confusion, helpful as she explained the reason for the policy and kind while we decided if we needed to change our reservation. The drop off was very easy as someone was right there as we pulled up. He checked us out, handed us a receipt, and with a genuine thank you sent us on our way.
Μειονεκτήματα: There were a few pieces of food and a couple wrappers left in the car when we picked it up. This was NOT a big deal, but the only thing that wasn't excellent. I had to really try to find anything to say that wasn't excellent.
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5,2
Πλεονεκτήματα: Rude staff at pickup, wouldn’t accept second form of ID and caused me 30 minute delay
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9,6
Πλεονεκτήματα: Super friendly and helpful staff. Brand new car in great shape.
Μειονεκτήματα: Was very difficult to find a phone number for the local counter. Spoke with their 800 folks multiple times and got 4 diff numbers for how to reach the local counter. Only the last one was correct. Very frustrating!
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10,0
Πλεονεκτήματα: The van was super clean and ready right on time! The agent was one of the nicest I’ve encountered!
κριτική από
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10,0
Πλεονεκτήματα: From pick up to drop off everything was easy and great. All Alamo representatives were great.
Μειονεκτήματα: Nothing, it was all good. Great easy rental experience.
κριτική από
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10,0
Πλεονεκτήματα: Pick up at counter was superb. Staff was great!
κριτική από
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10,0
Πλεονεκτήματα: very good staff
κριτική από
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10,0
Πλεονεκτήματα: The staff was nice and helpful making an easy pick up and drop off.
κριτική από
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10,0
Μειονεκτήματα: Much better than renting from thrifty. Way to go Alamo
κριτική από
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9,6
Πλεονεκτήματα: The agent we dealt with at pick up was incredibly helpful and very gracious when she had to explain that my 24 year old couldn't help me drive when renting a full size SUV. She was apologetic for the confusion, helpful as she explained the reason for the policy and kind while we decided if we needed to change our reservation. The drop off was very easy as someone was right there as we pulled up. He checked us out, handed us a receipt, and with a genuine thank you sent us on our way.
Μειονεκτήματα: There were a few pieces of food and a couple wrappers left in the car when we picked it up. This was NOT a big deal, but the only thing that wasn't excellent. I had to really try to find anything to say that wasn't excellent.
κριτική από
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9,6
Πλεονεκτήματα: Super friendly and helpful staff. Brand new car in great shape.
Μειονεκτήματα: Was very difficult to find a phone number for the local counter. Spoke with their 800 folks multiple times and got 4 diff numbers for how to reach the local counter. Only the last one was correct. Very frustrating!
κριτική από
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10,0
Πλεονεκτήματα: The van was super clean and ready right on time! The agent was one of the nicest I’ve encountered!
κριτική από
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8,4
Πλεονεκτήματα: The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.
κριτική από
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8,0
Πλεονεκτήματα: Car was great, quoted price was good but bc my plane was an hour early the charges for $100 , 25% higher. i could see an extra $20 or something for the extra hour but 100 is ridiculous. I dropped it off early to see if I get that miney back, still have not seen a receipt so i have no idea what I paid for this car the other day.
κριτική από
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6,0
Μειονεκτήματα: Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369
κριτική από
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5,2
Πλεονεκτήματα: Rude staff at pickup, wouldn’t accept second form of ID and caused me 30 minute delay
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