Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Muslim food"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Πλεονεκτήματα: "Quick and efficient flight. Crew very organized. Great language skills"
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Very friendly and helpful crew."
Μειονεκτήματα: "I like everything about the flight"
Πλεονεκτήματα: "We were early"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "No idea why BA charge for food and drink - budget airline trait"
Πλεονεκτήματα: "Friendly staff, easy check in. Professional and courteous on board."
Μειονεκτήματα: "Food could be better of course and the price could be better,"
Μειονεκτήματα: "Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on..."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Μειονεκτήματα: "The food could have been a a bit better."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Μειονεκτήματα: "London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Μειονεκτήματα: "The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk."
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Μειονεκτήματα: "Nothing. The flight was quick and boarding was easy"
Πλεονεκτήματα: "Definitely the best flight so far."
Πλεονεκτήματα: "it was very clean on a board."
Μειονεκτήματα: "even water for money"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Μειονεκτήματα: "Sitting on the tarmac for to long...."
Πλεονεκτήματα: "Good and crew were fine"
Μειονεκτήματα: "Seats were too close, not comfortable"
Πλεονεκτήματα: "Great crew, good food, quiet flight, comfortable aircraft"
Μειονεκτήματα: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"
Πλεονεκτήματα: "My seat was comfortable, with good head and neck support."
Μειονεκτήματα: "BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy."
Πλεονεκτήματα: "All of the flight attendants were extremely sweet!"
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "Felt room in spite of being in coach. Friendly flight attendants."
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "Competent crew. Arrived early."
Μειονεκτήματα: "The plane was so old it had signs that read, no smoking in the lavatories. The entertainment screen was small and slow to respond. Should be in a museum."
Πλεονεκτήματα: "The crew was outstanding and courteous"
Πλεονεκτήματα: "Glass of wine"
Μειονεκτήματα: "Old plane - good horrible no are room"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "The flight was cancelled due to hurricane Harvey."
Μειονεκτήματα: "food was not good."
Πλεονεκτήματα: "No refreshments were offered."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Great staff, always polite and welcoming. Boardiing was simple."
Μειονεκτήματα: "Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight."
Πλεονεκτήματα: "Very good experience, will travel with you again."
Πλεονεκτήματα: "great service - flight was smooth takeoff and landing"
Πλεονεκτήματα: "We got to our destination safely which is always the most important thing."
Μειονεκτήματα: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "No food not even snacks were served"
Μειονεκτήματα: "Had to pay for any food or drink."
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "Seats were good, movie selection good. Everyone very nice."
Μειονεκτήματα: "No breakfast!! Just grapes or banana and granola bar??"
Μειονεκτήματα: "Seat backs are too thin. You feel every time the person behind you goes into the pocket."
Μειονεκτήματα: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "Crew would be better if they smiled a bit. They seemed tired and sleepy."
Πλεονεκτήματα: "Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible."
Μειονεκτήματα: "Everything should've been planned better."
Μειονεκτήματα: "Basic seats and late fligjt"
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Μειονεκτήματα: "I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service"
Μειονεκτήματα: "The crew could have shown up on time."
Μειονεκτήματα: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Πλεονεκτήματα: "I couldn't tell you. They were basically non existent."
Μειονεκτήματα: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Πλεονεκτήματα: "Crew was very informative and honest about all the extra fees there are with easy jet."
Μειονεκτήματα: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."
Πλεονεκτήματα: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Μειονεκτήματα: "Boarding process was not as effective at Gatwick airport as expected."
Πλεονεκτήματα: "Nothing, the most horrible airline with rude crew and unpredictable."
Μειονεκτήματα: "At least be courteaous when your flight is delayed 3 hours"
Πλεονεκτήματα: "Smooth take off and landing."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."
Μειονεκτήματα: "Time of departure"
Πλεονεκτήματα: "The seats are small, but comfortable enough!"
Μειονεκτήματα: "Boarding was chaos"
Μειονεκτήματα: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Μειονεκτήματα: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Μειονεκτήματα: "Better organization at boarding"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "On time, great price."
Μειονεκτήματα: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Πλεονεκτήματα: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Μειονεκτήματα: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Πλεονεκτήματα: "The flight was almost on time."
Μειονεκτήματα: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."
Πλεονεκτήματα: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Πλεονεκτήματα: "Won’t ever fly with easy jet"
Μειονεκτήματα: "I wasn’t well and not fit to fly at 6 pm bst but easyjet asked for £300 to fly the next available flight just pathetic"
Μειονεκτήματα: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
Μειονεκτήματα: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The service was unpleasent, i didnt like that you oversell the flight and make me wait to have a seat. Really bad!!"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Μειονεκτήματα: "The crew was extremely rude!"
Πλεονεκτήματα: "late one hour."
Πλεονεκτήματα: "I have 1kg more on the suitcase and they didn´t charge more"
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Μειονεκτήματα: "Horrible customer service."
Πλεονεκτήματα: "Did not try food or entertainment, but it's a great value flight. Professional staff and flight times were spot on."
Μειονεκτήματα: "Checkin lines were horrible.."
Πλεονεκτήματα: "Always fly wel on easyjet!"
Πλεονεκτήματα: "Loved the new plane. It was a good flight overall"
Πλεονεκτήματα: "time of booking and checking in"
Πλεονεκτήματα: "It went fine. Did not have food though."
Πλεονεκτήματα: "The price. The flight attendants were nice."
Μειονεκτήματα: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."
Πλεονεκτήματα: "Everyone was really nice, got us there safely!"
Πλεονεκτήματα: "Flight was on time. Normal experience."
Μειονεκτήματα: "The flight was overbooked and I was pre bumped. I had an important connection in Milan so it was stressful waiting to see if I'd get on the flight. No one knew what to do if I didn't get on."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. No entertainment. No electric charge facility at seats."
Μειονεκτήματα: "The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian"