| Οικονομικό | 7€/ημέρα |
| Μικρό | 9€/ημέρα |
| Μεσαίου μεγέθους | 12€/ημέρα |
| Βασικό | 22€/ημέρα |
| μεγάλο | 23€/ημέρα |
| SUV | 11€/ημέρα |
| Μίνι | 7€/ημέρα |
| Premium | 27€/ημέρα |
| Φορτηγάκι | 19€/ημέρα |
| Πολυτελές | 26€/ημέρα |
| Κάμπριο | 12€/ημέρα |
Πλεονεκτήματα: God service. Nemt at finde. Gratis opgraderinger.
Not bad
Πλεονεκτήματα: Not a long queue on getting and giving back, clean car, and fine!
Μειονεκτήματα: The place for putting my charger of mobile and GPS, was not working at all
Also by comfort, the car was good not perfect. (I searched for a car written is good for 5 passengers, but truly it was comfortable for 4)
I will go back to the same place and get a car
Πλεονεκτήματα: Car was new and clean. Good people .next time I will go and rental a car there excelente.10
Μειονεκτήματα: The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.
Great car--ridiculous pickup and dropoff
Πλεονεκτήματα: Fantastic car. Comfortable and drove well. New too.
Μειονεκτήματα: Having to wait 2 hours in Rome to check-in with our reservation. A line ordering system that did not make any sense (draw a number for two other companies but not Dollar). Then, stand around because there was only standing room only. Really not efficient.
Πλεονεκτήματα: Car was virtually new and great for our vacation.
Μειονεκτήματα: Wished for an explanation of some simple things -- how to buy gas or turn on the A/C.
Chaos at pick-up
Πλεονεκτήματα: Great little car (Fiat Panda) to drive through narrow Tuscan city streets.
Μειονεκτήματα: Pick-up was chaos: We had booked the car at Dollar, but no Dollar was to be found at the pick-up in the airport in Rome (we were not aware that Dollar was a Hertz company, nor were we informed). The queue to pick up the car was very long, and it took approx. 1.5 hours before it was our turn. Overall, a very poor car pick-up experience.
I will go back to the same place and get a car
Πλεονεκτήματα: Car was new and clean. Good people .next time I will go and rental a car there excelente.10
Μειονεκτήματα: The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.
Πλεονεκτήματα: Car was virtually new and great for our vacation.
Μειονεκτήματα: Wished for an explanation of some simple things -- how to buy gas or turn on the A/C.
Μειονεκτήματα: Slow service, crappy customer service,
Not a great value
Πλεονεκτήματα: Quick service, New car.
Μειονεκτήματα: I asked to change to a smaller car but was told there is none.
Need more directions
Πλεονεκτήματα: Reasonable price and clean
Μειονεκτήματα: We had a hard time finding the buttons for lowering the windows and turning in the A/C
Excellent value
Πλεονεκτήματα: The service was fast and car was ready when we landed in Rome. The car was equipped with a USB port so I could use my maps app without draining my phones battery plus we could listen to my music playlist through the cars radio. The price was excellent, return was just as convenient as pick up. Would definitely rent from Europcar in the future.
Μειονεκτήματα: There was a long wait at the counter when I picked up the car-- an hour and a half. And when I returned it, the agent s pronounced a scratch on the front bumper-which I could barely see, and said I had to pay for it,
Πλεονεκτήματα: Drop off option
Μειονεκτήματα: Cleanliness
Fremragende værdi
Πλεονεκτήματα: Servicen var hurtig og bilen var klar, da vi landede i Rom. Bilen var udstyret med en USB-port, så jeg kunne bruge mit kort-program uden at aflade mine telefoners batteri, plus vi kunne lytte til min musikafspilningsliste gennem bilradioen. Prisen var fremragende, returneringen var lige så bekvem som afhentning. Vil helt sikkert leje fra Europcar i fremtiden.
Πλεονεκτήματα: Aflevere mulighed
Μειονεκτήματα: Renlighed
Πλεονεκτήματα: Quick service, New car.
Μειονεκτήματα: I asked to change to a smaller car but was told there is none.
Excellent value
Πλεονεκτήματα: The service was fast and car was ready when we landed in Rome. The car was equipped with a USB port so I could use my maps app without draining my phones battery plus we could listen to my music playlist through the cars radio. The price was excellent, return was just as convenient as pick up. Would definitely rent from Europcar in the future.
Fremragende værdi
Πλεονεκτήματα: Servicen var hurtig og bilen var klar, da vi landede i Rom. Bilen var udstyret med en USB-port, så jeg kunne bruge mit kort-program uden at aflade mine telefoners batteri, plus vi kunne lytte til min musikafspilningsliste gennem bilradioen. Prisen var fremragende, returneringen var lige så bekvem som afhentning. Vil helt sikkert leje fra Europcar i fremtiden.
Need more directions
Πλεονεκτήματα: Reasonable price and clean
Μειονεκτήματα: We had a hard time finding the buttons for lowering the windows and turning in the A/C
Πλεονεκτήματα: Drop off option
Μειονεκτήματα: Cleanliness
Πλεονεκτήματα: Aflevere mulighed
Μειονεκτήματα: Renlighed
Μειονεκτήματα: Slow service, crappy customer service,
Not a great value
Μειονεκτήματα: There was a long wait at the counter when I picked up the car-- an hour and a half. And when I returned it, the agent s pronounced a scratch on the front bumper-which I could barely see, and said I had to pay for it,
Μειονεκτήματα: The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.
Μειονεκτήματα: The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.
Πλεονεκτήματα: Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ?
Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full !
Drop off charges ? 60€
5€ to get someone to fill it up ??
Μειονεκτήματα: Everything !!!!! Worst experience ever !
Scam scheme !!
They literally scam all tourists !
From Prepaid Gaz to Dropoff
Thank You Avis You Rock
Πλεονεκτήματα: The staff was very friendly & drop off couldn’t be easier
Μειονεκτήματα: Don’t have anything in my mind actually
Prices and options totally inconsistant
Πλεονεκτήματα: Location for pick up and drop off are well plced
Μειονεκτήματα: Prices for rentals were all over the place. The price Avis quotes on its selection page is well under the final price. Price was the highest of Hertz, Enterprise and all local options
Hard sell and damaged car
Πλεονεκτήματα: Price
Μειονεκτήματα: Rented twice here. They always give you the hard sell and put items on your bill without explicit consent. Then they don’t print a contract copy so you have to return to the office to mark additional damage. They basically just do everything they can to make a bit more money or make it hard for you not to be overcharged.
Totally different car
Μειονεκτήματα: Was supposed to get a Luxury SUV (Q5 or similar) - was offered a renault clio
Μειονεκτήματα: Very pushy on a upgrade. They kept trying to upgrade me to the car I had already booked. They do not honor the price.
Bad experience picking up car in Rome
Μειονεκτήματα: Booked a luxury car for 2 days. Didn't have the car we ordered, took 2+ hours to get out of Avis with a mediocre car. Will use Hertz in future
Μειονεκτήματα: Long line to rent car
Μειονεκτήματα: Your site recommended an insurance with Alleaz, but they did not recognize it. We were asked to buy their insurance, which costed us near$400. I strongly demand Kayak to refund the cost of insurance($72) I bought from you.
Eui
Πλεονεκτήματα: The car was bigger than I thought for the class size.
Μειονεκτήματα: Waited for 30 minutes for the car after our paperwork was done. The agent piled on the extra fees and acted like they were all necessary. The insurance costs were half of the base rental price.
Μειονεκτήματα: The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.
Μειονεκτήματα: The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.
Πλεονεκτήματα: Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ?
Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full !
Drop off charges ? 60€
5€ to get someone to fill it up ??
Μειονεκτήματα: Everything !!!!! Worst experience ever !
Scam scheme !!
They literally scam all tourists !
From Prepaid Gaz to Dropoff
Thank You Avis You Rock
Prices and options totally inconsistant
Πλεονεκτήματα: Location for pick up and drop off are well plced
Μειονεκτήματα: Prices for rentals were all over the place. The price Avis quotes on its selection page is well under the final price. Price was the highest of Hertz, Enterprise and all local options
Hard sell and damaged car
Πλεονεκτήματα: Price
Μειονεκτήματα: Rented twice here. They always give you the hard sell and put items on your bill without explicit consent. Then they don’t print a contract copy so you have to return to the office to mark additional damage. They basically just do everything they can to make a bit more money or make it hard for you not to be overcharged.
Totally different car
Μειονεκτήματα: Was supposed to get a Luxury SUV (Q5 or similar) - was offered a renault clio
Μειονεκτήματα: Very pushy on a upgrade. They kept trying to upgrade me to the car I had already booked. They do not honor the price.
Bad experience picking up car in Rome
Μειονεκτήματα: Booked a luxury car for 2 days. Didn't have the car we ordered, took 2+ hours to get out of Avis with a mediocre car. Will use Hertz in future
Μειονεκτήματα: Your site recommended an insurance with Alleaz, but they did not recognize it. We were asked to buy their insurance, which costed us near$400. I strongly demand Kayak to refund the cost of insurance($72) I bought from you.
Eui
Πλεονεκτήματα: The car was bigger than I thought for the class size.
Μειονεκτήματα: Waited for 30 minutes for the car after our paperwork was done. The agent piled on the extra fees and acted like they were all necessary. The insurance costs were half of the base rental price.
Μειονεκτήματα: Very rude agents.
Car I booked and what I got were totally different.
Μειονεκτήματα: The cancelled 30mins before I was due to pickup the car, absolutely ridiculous, will never hire from them again
Μειονεκτήματα: Meget uhøflig agenter.
Bil jeg havde bestilt og det, jeg fik, var helt anderledes.
Μειονεκτήματα: Very rude agents.
Car I booked and what I got were totally different.
Μειονεκτήματα: The cancelled 30mins before I was due to pickup the car, absolutely ridiculous, will never hire from them again
Μειονεκτήματα: Meget uhøflig agenter.
Bil jeg havde bestilt og det, jeg fik, var helt anderledes.
Πλεονεκτήματα: Good value.
Μειονεκτήματα: Very difficult to find this rental office--it was in a different building than all the others and instead of Ace was called Goldcar! They also put a huge deposit on my card, which better come off.
Μειονεκτήματα: Pick up was extremely slow at the counter. I requested the $11 per day insurance rate offered in my initial package and was told it was not available, doubling the charge for insurance. Car pick up was poorly executed. GPS was given to me in incorrect language and was not charged. Request for review of any nicks prior to leaving was declined because I had "full insurance" Check in was very smooth upon return. I would like to request the insurance be billed at $11.00 per day and a refund for the balance.
Μειονεκτήματα: Unable to rent the car as they insisted on adding heavy additional insurance charges. Not likely to ever use them again.
Terrible worst rental experience ever
Μειονεκτήματα: The airport office didn't have my reservation
They were rude and unhelpful
They tried to charge me twice the amount quoted for a different car and then told me I had to wait for it for 3 additional hours in a non air condition garage with temperatures at 95 degrees plus.
I had to pay 70 Eur to go to Rome by taxi and rented a car in Rome. Shame on this company it was disgraceful
Πλεονεκτήματα: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
Μειονεκτήματα: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
Μειονεκτήματα: My reservation was not held for me so I needed to pay for a much larger and more expensive vehicle that I didn't need. Also, when I figured out that I needed to extend my rental reservation for another day, I had to make nearly 30 phone calls over 3 days just to get someone to pick up their phone and talk to me. Once the call was finally answered I was not helped at all and ended up paying a large late fee. I am unlikely to use Goldcar or Kayak again.
POOR PICK UP, DOES NOT LIVE UP TO THE SERVICE IT OFFERS
Μειονεκτήματα: We reserved a car for 5 adults and 3 pieces of luggage. We ended up with a car that held 1 piece of luggage in the trunk,the rest had to go on the back seats,so that meant no one could sit in back. Also nightmare to find at airport,we where quoted one price of $426. for 20 days, we informed Ace that we would only need the car for 19 days,we ended up paying $493.99 somethings wrong with this picture.
Giuliano
Wouldn't Rent to Us
Πλεονεκτήματα: Rudely turned us away because my hustand only has a U.S. license, not an inernational driving permit.
Μειονεκτήματα: Everything.
Μειονεκτήματα: Is not at the airport
NEVER AGAIN
Πλεονεκτήματα: I didn't t like the experience at all.
I have been scammed by this company, and like me at least another 10 Americans that used kayak for the reservation.
We where forced to buy extra insurance coverage for the car with the excuse of missing international driving license, and if you don't buyed it no car. On $ 120 dollars reservation, I had to pay almost another 200 euros for the car. On Easter holidays all the others companies where booked up and you bob t have other choice that accept the extras double cost of my rental car.
I was flying stand by and the day I returned the car I was uneble to leave Italy for the fly conditions, so I had to book a new car for 1 extra day and I did with Sicily di Car and i wasn't t charged extra money for insurance or deposit on the full thank return.
ALSO THERE ISN T A LAW IN ITALY FOR THE INTERNATIONAL DRIVING LICENCSE , they give me the car without any problem or extra charge.
So I'm here now to ask you to solve this problem between you PRICE LINE AND ACE RENTAL CAR .
Is my intention to report you this FRAUDOLENT car rental company, and I will also dispute the charge on my credit card.
I am here for future explanations and waiting from you for news.
Sincerely
Luigi ghidetti
This company is Goldcar
Πλεονεκτήματα: I refused to rent from them after previous experience.
Μειονεκτήματα: Goldcar were the worst company I have ever rented from. If I had realized Ace was just a front for them I would never have rented. Turned up and was informed I would have to pay €110 extra because I didn't have a International Drivers License. After my last experience renting with Goldcar I knew this wouldn't be the last hidden fee they would try to put on me. Stood in the queue for an hour and there was only five people in front of me. Left the desk within two minutes and hired a car from the Europe Car desk. I suggest that you book with a different provider and pay less in the long run than Ace/Goldcar's multiple add ons afterwards.
Scam
Πλεονεκτήματα: Absolutely nothing
Μειονεκτήματα: First they are not ACE in Rome, they are Goldcar but no where is this indicated on kayak or rental papers. Second, they car I rented already had a warning light on but no manual to indicate what was the problem (or to even realize that was a warning light until pointed out by friend). Third I received an email after return stating they were charging nearly 500 Euros for unspecified damages. Nothing said (and nothing was said at all) at return indicated that this would be forthcoming or that there was a problem that I could have discussed in person at time of return. I have already started the process of contesting this including contacting a lawyer. I recommend that Kayak seriously contemplate discontinuing their association with this company or require them to be much more forthcoming about the information and stipulations that are imposed upon renters by this company.
Πλεονεκτήματα: Good value.
Μειονεκτήματα: Very difficult to find this rental office--it was in a different building than all the others and instead of Ace was called Goldcar! They also put a huge deposit on my card, which better come off.
Μειονεκτήματα: Pick up was extremely slow at the counter. I requested the $11 per day insurance rate offered in my initial package and was told it was not available, doubling the charge for insurance. Car pick up was poorly executed. GPS was given to me in incorrect language and was not charged. Request for review of any nicks prior to leaving was declined because I had "full insurance" Check in was very smooth upon return. I would like to request the insurance be billed at $11.00 per day and a refund for the balance.
Μειονεκτήματα: Unable to rent the car as they insisted on adding heavy additional insurance charges. Not likely to ever use them again.
Terrible worst rental experience ever
Μειονεκτήματα: The airport office didn't have my reservation
They were rude and unhelpful
They tried to charge me twice the amount quoted for a different car and then told me I had to wait for it for 3 additional hours in a non air condition garage with temperatures at 95 degrees plus.
I had to pay 70 Eur to go to Rome by taxi and rented a car in Rome. Shame on this company it was disgraceful
Πλεονεκτήματα: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
Μειονεκτήματα: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
Μειονεκτήματα: My reservation was not held for me so I needed to pay for a much larger and more expensive vehicle that I didn't need. Also, when I figured out that I needed to extend my rental reservation for another day, I had to make nearly 30 phone calls over 3 days just to get someone to pick up their phone and talk to me. Once the call was finally answered I was not helped at all and ended up paying a large late fee. I am unlikely to use Goldcar or Kayak again.
POOR PICK UP, DOES NOT LIVE UP TO THE SERVICE IT OFFERS
Μειονεκτήματα: We reserved a car for 5 adults and 3 pieces of luggage. We ended up with a car that held 1 piece of luggage in the trunk,the rest had to go on the back seats,so that meant no one could sit in back. Also nightmare to find at airport,we where quoted one price of $426. for 20 days, we informed Ace that we would only need the car for 19 days,we ended up paying $493.99 somethings wrong with this picture.
Giuliano
Wouldn't Rent to Us
Πλεονεκτήματα: Rudely turned us away because my hustand only has a U.S. license, not an inernational driving permit.
Μειονεκτήματα: Everything.
Μειονεκτήματα: Is not at the airport
NEVER AGAIN
Πλεονεκτήματα: I didn't t like the experience at all.
I have been scammed by this company, and like me at least another 10 Americans that used kayak for the reservation.
We where forced to buy extra insurance coverage for the car with the excuse of missing international driving license, and if you don't buyed it no car. On $ 120 dollars reservation, I had to pay almost another 200 euros for the car. On Easter holidays all the others companies where booked up and you bob t have other choice that accept the extras double cost of my rental car.
I was flying stand by and the day I returned the car I was uneble to leave Italy for the fly conditions, so I had to book a new car for 1 extra day and I did with Sicily di Car and i wasn't t charged extra money for insurance or deposit on the full thank return.
ALSO THERE ISN T A LAW IN ITALY FOR THE INTERNATIONAL DRIVING LICENCSE , they give me the car without any problem or extra charge.
So I'm here now to ask you to solve this problem between you PRICE LINE AND ACE RENTAL CAR .
Is my intention to report you this FRAUDOLENT car rental company, and I will also dispute the charge on my credit card.
I am here for future explanations and waiting from you for news.
Sincerely
Luigi ghidetti
This company is Goldcar
Πλεονεκτήματα: I refused to rent from them after previous experience.
Μειονεκτήματα: Goldcar were the worst company I have ever rented from. If I had realized Ace was just a front for them I would never have rented. Turned up and was informed I would have to pay €110 extra because I didn't have a International Drivers License. After my last experience renting with Goldcar I knew this wouldn't be the last hidden fee they would try to put on me. Stood in the queue for an hour and there was only five people in front of me. Left the desk within two minutes and hired a car from the Europe Car desk. I suggest that you book with a different provider and pay less in the long run than Ace/Goldcar's multiple add ons afterwards.
Scam
Πλεονεκτήματα: Absolutely nothing
Μειονεκτήματα: First they are not ACE in Rome, they are Goldcar but no where is this indicated on kayak or rental papers. Second, they car I rented already had a warning light on but no manual to indicate what was the problem (or to even realize that was a warning light until pointed out by friend). Third I received an email after return stating they were charging nearly 500 Euros for unspecified damages. Nothing said (and nothing was said at all) at return indicated that this would be forthcoming or that there was a problem that I could have discussed in person at time of return. I have already started the process of contesting this including contacting a lawyer. I recommend that Kayak seriously contemplate discontinuing their association with this company or require them to be much more forthcoming about the information and stipulations that are imposed upon renters by this company.
