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5,2
Πλεονεκτήματα: The staff in Missouri was very helpful, apologetic and willing to work with me to get into another car. Review for him is great! Overall, it being booked only an hour before, I was happy to get into anything so my review is only to highlight some things. I'd use your company again for the speediness and rate alone.
Μειονεκτήματα: The cleanliness. And the maintenance. CLEANLINESS: The car was pretty dirty inside. It still smelled heavily of cigarettes, had about 5-6 cigarette burn holes in various seats, ceiling and roof, and there was just general dirt and dust in there. Lots of stains. Probably the filthiest interior of a rental I've ever been in. Again, the staff was extremely apologetic and seems like he was ready for me to ask for him to fix it, but I was happy to have something in a short notice. I told him don't worry about it, just please mark it on the pre-drive damage sheet (which showed the exterior damage, many decent size dents) so I wouldn't be charged. He obliged. MAINTENANCE: The maintenance lights showed it was way overdue for service. Warning comes on as soon as you start the car that reads, "Service Required (-4678mi, -9days)". The car only has 44,668 miles so I was surprised at how beat up it felt mechanically. Overall, the car ran fine, got good gas mileage and was reasonably comfortable for my needs and timeframe. Other customers likely would've had an argument to make.
κριτική από
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10,0
Πλεονεκτήματα: Lydia was super. It was easy-in and easy-out. Drop off was also quick and easy.
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10,0
Drop off a breeze!
Πλεονεκτήματα: Signs make drop off so easy, walked in turned in keys and done! Fastest drop-off ever.
Μειονεκτήματα: Nothing, went perfectly
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10,0
Πλεονεκτήματα: Easy, quick, and intelligent.
κριτική από
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10,0
Πλεονεκτήματα: Very easy return of the vehicle and super friendly staff!
Μειονεκτήματα: N/A
κριτική από
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9,2
No issues.
Πλεονεκτήματα: Friendly staff.
κριτική από
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5,2
Toyota Sequoia
Πλεονεκτήματα: I liked that it was able to fit everybody comfortably & there was enough room for our luggage.
Μειονεκτήματα: The seat was so uncomfortable that my back, legs, and neck are so stiff. There should've been an opportunity to check the vehicle out first to make sure that it would be a fit for the drive.
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9,2
So fast and easy!
Πλεονεκτήματα: Picked up the car in less than 5 minutes, got upgraded and car was super clean and so comfortable.
Μειονεκτήματα: Couldn’t use a debit card. Hard to understand when holds can be placed on credit AND debit.
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10,0
Πλεονεκτήματα: When I arrived I was definitely ready to be home. They got me in and out very quickly and it took just a few minutes to get me on my way home after a long day of travel.
κριτική από
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10,0
Upgrade
Πλεονεκτήματα: Enjoyed the upgrade to a very nice car!
κριτική από
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10,0
Πλεονεκτήματα: Easiest car return ever!
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10,0
Going the extra mile!
Πλεονεκτήματα: The first car I was assigned to was a Jeep Compass, which was great, but the car chargers for my phone wouldn't work. When I returned to the counter, the agent had been kind enough save an item I had left there and had called me to let me know I had left it. After returning my forgotten item, they reassigned me to a Dodge Charger, which was amazing to drive for the 2 days I had it reserved! Thank you Alamo!
κριτική από
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10,0
Πλεονεκτήματα: Lydia was super. It was easy-in and easy-out. Drop off was also quick and easy.
κριτική από
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10,0
Drop off a breeze!
Πλεονεκτήματα: Signs make drop off so easy, walked in turned in keys and done! Fastest drop-off ever.
Μειονεκτήματα: Nothing, went perfectly
κριτική από
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10,0
Πλεονεκτήματα: Easy, quick, and intelligent.
κριτική από
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10,0
Πλεονεκτήματα: Very easy return of the vehicle and super friendly staff!
Μειονεκτήματα: N/A
κριτική από
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9,2
No issues.
Πλεονεκτήματα: Friendly staff.
κριτική από
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9,2
So fast and easy!
Πλεονεκτήματα: Picked up the car in less than 5 minutes, got upgraded and car was super clean and so comfortable.
Μειονεκτήματα: Couldn’t use a debit card. Hard to understand when holds can be placed on credit AND debit.
κριτική από
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10,0
Πλεονεκτήματα: When I arrived I was definitely ready to be home. They got me in and out very quickly and it took just a few minutes to get me on my way home after a long day of travel.
κριτική από
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10,0
Upgrade
Πλεονεκτήματα: Enjoyed the upgrade to a very nice car!
κριτική από
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10,0
Πλεονεκτήματα: Easiest car return ever!
κριτική από
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10,0
Going the extra mile!
Πλεονεκτήματα: The first car I was assigned to was a Jeep Compass, which was great, but the car chargers for my phone wouldn't work. When I returned to the counter, the agent had been kind enough save an item I had left there and had called me to let me know I had left it. After returning my forgotten item, they reassigned me to a Dodge Charger, which was amazing to drive for the 2 days I had it reserved! Thank you Alamo!
κριτική από
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5,2
Πλεονεκτήματα: The staff in Missouri was very helpful, apologetic and willing to work with me to get into another car. Review for him is great! Overall, it being booked only an hour before, I was happy to get into anything so my review is only to highlight some things. I'd use your company again for the speediness and rate alone.
Μειονεκτήματα: The cleanliness. And the maintenance. CLEANLINESS: The car was pretty dirty inside. It still smelled heavily of cigarettes, had about 5-6 cigarette burn holes in various seats, ceiling and roof, and there was just general dirt and dust in there. Lots of stains. Probably the filthiest interior of a rental I've ever been in. Again, the staff was extremely apologetic and seems like he was ready for me to ask for him to fix it, but I was happy to have something in a short notice. I told him don't worry about it, just please mark it on the pre-drive damage sheet (which showed the exterior damage, many decent size dents) so I wouldn't be charged. He obliged. MAINTENANCE: The maintenance lights showed it was way overdue for service. Warning comes on as soon as you start the car that reads, "Service Required (-4678mi, -9days)". The car only has 44,668 miles so I was surprised at how beat up it felt mechanically. Overall, the car ran fine, got good gas mileage and was reasonably comfortable for my needs and timeframe. Other customers likely would've had an argument to make.
κριτική από
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5,2
Toyota Sequoia
Πλεονεκτήματα: I liked that it was able to fit everybody comfortably & there was enough room for our luggage.
Μειονεκτήματα: The seat was so uncomfortable that my back, legs, and neck are so stiff. There should've been an opportunity to check the vehicle out first to make sure that it would be a fit for the drive.
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