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2,0
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Pre reserved car with Kayak and when we arrived there was none on lot and staff did nothing to Try and remedy the issue
κριτική από
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8,0
Πλεονεκτήματα: DJ was super nice and very professional!
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10,0
Μειονεκτήματα: The vehicle was a bit worn. Had over 21000 miles on it and it had some undercarriage rattles
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10,0
Πλεονεκτήματα: All was very smooth and efficient.
Μειονεκτήματα: Can't think of anything.
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6,0
Πλεονεκτήματα: Staff was kind
Μειονεκτήματα: I reserved a 12 person van months ago, only to find out there wasn’t one available at my scheduled pickup point. Had to take two vehicles instead requiring a second driver. Quite an inconvenience
κριτική από
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2,0
Πλεονεκτήματα: The rental didn’t happen because of their error.
Μειονεκτήματα: I made my reservation 2 months in advance. The day before i was to pick up the rental, Monica, the manager, called to tell me they didn’t have my Van (i rented a large van) because it was “broken” and they couldn’t find a replacement. They screwed me over and weren’t even apologetic. Go elsewhere!
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10,0
Πλεονεκτήματα: easy transaction. good price.
Μειονεκτήματα: much better if alamo could drop the car off at my hotel.
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6,4
Πλεονεκτήματα: Good Value
Μειονεκτήματα: Bone Dry Empty Gas Tank & Van Was Filthy Dirty
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4,4
Marketing: Calling a downgrade an upgrade
Πλεονεκτήματα: The company did not have the car I'd reserved, and gave me a downgrade to lesser car and said they were giving me an upgrade at no extra charge.
Μειονεκτήματα: The car I was given, not the one reserved, had electrical and mechanical issues. The 12 V charging port and the USB ports did not charge my phone, fortunately there was one more 12 V port, not convenient, but that did charge my phone. The brake system and parking brake indicated a malfunction, and the front camera also indicated a malfunction. Both outside mirrors were extremely dirty and could not be used at night without cleaning. The parking lot was dirty and stepping into the black interior car left highly visible footprints.
κριτική από
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5,6
unreliable
Πλεονεκτήματα: The representative was nice, relatively efficient, but there was only one person and multiple customers. The car was reliable and had no issues.
Μειονεκτήματα: The communication phone to get the van to take us to Alamo was not working. It was very crowded, with people left at the curb. There was a car available - not one we had reserved. A van was available - the last vehicle available at this time - it was either rent this vehicle or have no vehicle (for the same price) The van smelled like fish, had no windshield washer fluid (not even a drop) which we had to buy and install. Off-airport access and drop-off was inconvenient. Hard to find.
κριτική από
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6,0
Πλεονεκτήματα: Cancelled the reservation without problem.
κριτική από
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4,0
Never Again!
Μειονεκτήματα: I promised I would never rent a car from Alamo after a previous bad experience but I let my guard down and tried them one more time. Won't do it again.
κριτική από
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10,0
Μειονεκτήματα: The vehicle was a bit worn. Had over 21000 miles on it and it had some undercarriage rattles
κριτική από
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10,0
Πλεονεκτήματα: All was very smooth and efficient.
Μειονεκτήματα: Can't think of anything.
κριτική από
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10,0
Πλεονεκτήματα: easy transaction. good price.
Μειονεκτήματα: much better if alamo could drop the car off at my hotel.
κριτική από
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2,0
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Pre reserved car with Kayak and when we arrived there was none on lot and staff did nothing to Try and remedy the issue
κριτική από
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6,0
Πλεονεκτήματα: Staff was kind
Μειονεκτήματα: I reserved a 12 person van months ago, only to find out there wasn’t one available at my scheduled pickup point. Had to take two vehicles instead requiring a second driver. Quite an inconvenience
κριτική από
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2,0
Πλεονεκτήματα: The rental didn’t happen because of their error.
Μειονεκτήματα: I made my reservation 2 months in advance. The day before i was to pick up the rental, Monica, the manager, called to tell me they didn’t have my Van (i rented a large van) because it was “broken” and they couldn’t find a replacement. They screwed me over and weren’t even apologetic. Go elsewhere!
κριτική από
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6,4
Πλεονεκτήματα: Good Value
Μειονεκτήματα: Bone Dry Empty Gas Tank & Van Was Filthy Dirty
κριτική από
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4,4
Marketing: Calling a downgrade an upgrade
Πλεονεκτήματα: The company did not have the car I'd reserved, and gave me a downgrade to lesser car and said they were giving me an upgrade at no extra charge.
Μειονεκτήματα: The car I was given, not the one reserved, had electrical and mechanical issues. The 12 V charging port and the USB ports did not charge my phone, fortunately there was one more 12 V port, not convenient, but that did charge my phone. The brake system and parking brake indicated a malfunction, and the front camera also indicated a malfunction. Both outside mirrors were extremely dirty and could not be used at night without cleaning. The parking lot was dirty and stepping into the black interior car left highly visible footprints.
κριτική από
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5,6
unreliable
Πλεονεκτήματα: The representative was nice, relatively efficient, but there was only one person and multiple customers. The car was reliable and had no issues.
Μειονεκτήματα: The communication phone to get the van to take us to Alamo was not working. It was very crowded, with people left at the curb. There was a car available - not one we had reserved. A van was available - the last vehicle available at this time - it was either rent this vehicle or have no vehicle (for the same price) The van smelled like fish, had no windshield washer fluid (not even a drop) which we had to buy and install. Off-airport access and drop-off was inconvenient. Hard to find.
κριτική από
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6,0
Πλεονεκτήματα: Cancelled the reservation without problem.
κριτική από
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4,0
Never Again!
Μειονεκτήματα: I promised I would never rent a car from Alamo after a previous bad experience but I let my guard down and tried them one more time. Won't do it again.
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