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2,8
Πλεονεκτήματα: They was not friendly there was no consideration for the lack of understanding for how they work.
Μειονεκτήματα: Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.
κριτική από -
2,0
Πλεονεκτήματα: Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.
Μειονεκτήματα: I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.
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8,8
Πλεονεκτήματα: Pickup and return were quick.
Μειονεκτήματα: There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.
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9,2
Πλεονεκτήματα: Asif was very friendly and helpful and made my check-in quick and easy
Μειονεκτήματα: Finding the drop-off locations key drop-box
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9,2
Πλεονεκτήματα: Staff was fast and friendly. I was quickly in and out and on my way.
Μειονεκτήματα: The car smelled of smoke. Not ideal for a long drive.
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10,0
Πλεονεκτήματα: Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).
Μειονεκτήματα: Truly... nothing.
κριτική από -
9,6
Πλεονεκτήματα: I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.
Μειονεκτήματα: The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.
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2,0
Πλεονεκτήματα: They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.
Μειονεκτήματα: If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.
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9,2
Πλεονεκτήματα: Attendant for pickup was fantastic. Easy.
Μειονεκτήματα: Dog hair from previous rider was rather present.
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10,0
Πλεονεκτήματα: Pick up and drop off were quick and easy. The car was very good.
κριτική από -
2,0
Μειονεκτήματα: The rents was canceled without my knowledge - so when I arrived there was no car for me or any option for another rental. This was incredibly unprofessional and unacceptable.
κριτική από -
2,0
Μειονεκτήματα: Everything. We got stranded. Never go with enterprise again!!!
κριτική από
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8,8
Πλεονεκτήματα: Pickup and return were quick.
Μειονεκτήματα: There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.
κριτική από -
9,2
Πλεονεκτήματα: Asif was very friendly and helpful and made my check-in quick and easy
Μειονεκτήματα: Finding the drop-off locations key drop-box
κριτική από -
9,2
Πλεονεκτήματα: Staff was fast and friendly. I was quickly in and out and on my way.
Μειονεκτήματα: The car smelled of smoke. Not ideal for a long drive.
κριτική από -
10,0
Πλεονεκτήματα: Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).
Μειονεκτήματα: Truly... nothing.
κριτική από -
9,6
Πλεονεκτήματα: I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.
Μειονεκτήματα: The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.
κριτική από -
9,2
Πλεονεκτήματα: Attendant for pickup was fantastic. Easy.
Μειονεκτήματα: Dog hair from previous rider was rather present.
κριτική από -
10,0
Πλεονεκτήματα: Pick up and drop off were quick and easy. The car was very good.
κριτική από
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2,8
Πλεονεκτήματα: They was not friendly there was no consideration for the lack of understanding for how they work.
Μειονεκτήματα: Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.
κριτική από -
2,0
Πλεονεκτήματα: Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.
Μειονεκτήματα: I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.
κριτική από -
2,0
Πλεονεκτήματα: They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.
Μειονεκτήματα: If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.
κριτική από -
2,0
Μειονεκτήματα: The rents was canceled without my knowledge - so when I arrived there was no car for me or any option for another rental. This was incredibly unprofessional and unacceptable.
κριτική από -
2,0
Μειονεκτήματα: Everything. We got stranded. Never go with enterprise again!!!
κριτική από