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7,2
Πλεονεκτήματα: Staff was trying to help as much as they can.
Μειονεκτήματα: Initial car had the tire light on. Which means they don’t check their cars before giving them out.
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10,0
Great experience
Πλεονεκτήματα: Car was clean and new Very friendly service Quick process Car rental very close and convenient to airport
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10,0
Best around!
Πλεονεκτήματα: The staff was friendly and professional. The car was clean and they gave me an upgrade to make sure all my needs were met. I've rented from other companies, o.k., but this one I'll remember. Excellent service.
Μειονεκτήματα: I had a leak in the tire, and the branch in Pigeon Forge, Tenn. fixed it quickly. They were very busy, and treated me like I was their only customer. Heather and the staff in Little Rock were there to make sure my vacation was one to remember. Thanks!
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10,0
Nice trip!
Πλεονεκτήματα: Great car and the staff were quick on the turnaround
Μειονεκτήματα: Keep it up!
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10,0
Πλεονεκτήματα: Personal attention from rental representative
Μειονεκτήματα: Everything was great
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9,6
Great Customer Service in person, not over phone
Πλεονεκτήματα: The gentleman who checked my car in and out provided great service and fixed an error that was left on my bill. I was really impressed he with how quick he was able to correct it considering he is new and still training. The guy more experienced guy who was with him was even impressed.
Μειονεκτήματα: I called customer service to change my rental from a one way drop off to a round trip. The one way drop off fee wasn't removed from my bill. I thought my final bill was higher than i was quoted over the phone so I asked the guy working when I returned my car to review my bill to make sure I was being charged correctly. He fixed it right away.
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6,4
Like dealing with used car salemen
Πλεονεκτήματα: Car was clean, full of gas and didn't smell like cigarettes. The guy that checked us in was very friendly and helpful.
Μειονεκτήματα: Paid for a full size car and the guy in the parking garage tried to put us in a micro SUV. Had to demand a full size car and you'd thought I'd asked them to cut off their right arm. The attendant then drove dangerously fast through the parking garage when bringing around the car. He was more concerned about looking cool than providing any customer service.
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2,8
Μειονεκτήματα: Took forever to get the car. They couldn't find the reservation at first. Had no pen to sign the paperwork with. Then the car stunk of cigarette smoke and another car that's didn't smell wasn't available. Trying to make the reservation no one would answer the phone at the desk at the little rock airport. Very disappointed in enterprise this time.
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9,6
Nice, quick, easy
Πλεονεκτήματα: I had to pick my car up after a very late flight in a small airport. I was worried I would have a hard time picking up my car, but it was very easy. Both the pick up and drop off attendants were very professional and friendly. The car was economical, and just what I wanted.
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10,0
Great experience
Πλεονεκτήματα: Car was clean and new Very friendly service Quick process Car rental very close and convenient to airport
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10,0
Best around!
Πλεονεκτήματα: The staff was friendly and professional. The car was clean and they gave me an upgrade to make sure all my needs were met. I've rented from other companies, o.k., but this one I'll remember. Excellent service.
Μειονεκτήματα: I had a leak in the tire, and the branch in Pigeon Forge, Tenn. fixed it quickly. They were very busy, and treated me like I was their only customer. Heather and the staff in Little Rock were there to make sure my vacation was one to remember. Thanks!
κριτική από
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10,0
Nice trip!
Πλεονεκτήματα: Great car and the staff were quick on the turnaround
Μειονεκτήματα: Keep it up!
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10,0
Πλεονεκτήματα: Personal attention from rental representative
Μειονεκτήματα: Everything was great
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9,6
Great Customer Service in person, not over phone
Πλεονεκτήματα: The gentleman who checked my car in and out provided great service and fixed an error that was left on my bill. I was really impressed he with how quick he was able to correct it considering he is new and still training. The guy more experienced guy who was with him was even impressed.
Μειονεκτήματα: I called customer service to change my rental from a one way drop off to a round trip. The one way drop off fee wasn't removed from my bill. I thought my final bill was higher than i was quoted over the phone so I asked the guy working when I returned my car to review my bill to make sure I was being charged correctly. He fixed it right away.
κριτική από
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9,6
Nice, quick, easy
Πλεονεκτήματα: I had to pick my car up after a very late flight in a small airport. I was worried I would have a hard time picking up my car, but it was very easy. Both the pick up and drop off attendants were very professional and friendly. The car was economical, and just what I wanted.
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6,4
Like dealing with used car salemen
Πλεονεκτήματα: Car was clean, full of gas and didn't smell like cigarettes. The guy that checked us in was very friendly and helpful.
Μειονεκτήματα: Paid for a full size car and the guy in the parking garage tried to put us in a micro SUV. Had to demand a full size car and you'd thought I'd asked them to cut off their right arm. The attendant then drove dangerously fast through the parking garage when bringing around the car. He was more concerned about looking cool than providing any customer service.
κριτική από
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2,8
Μειονεκτήματα: Took forever to get the car. They couldn't find the reservation at first. Had no pen to sign the paperwork with. Then the car stunk of cigarette smoke and another car that's didn't smell wasn't available. Trying to make the reservation no one would answer the phone at the desk at the little rock airport. Very disappointed in enterprise this time.
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